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Freelancers/self-employed, micro-enterprise, Small businesses, medium-sized companies, Large companies
Remarkety multi-tier pricing and plans designed for every eCommerce business. We are specialized in eCommerce SMBs that want to take their email & SMS Marketing to the next level.
The capabilities of this software are amazing. Once you have an understanding of how it works, then it can do amazing things for your business.
The one problem with the software is that it is a beast of features and I can easily get lost in the minefield.
I like that it gathers all the reporting in one spot, makes it very convenient. I also really like that you can customize it however you'd like to best fit your company needs.
Customer service is horrible. I wanted to cancel BEFORE my next billing and they said that I had to schedule a call before I could cancel which is ludicrous.
I love the tracking of our opportunities with the access to forecast our high and low potential month by month. It's also wonderful to understand where the weakest points are for conversion.
The access to files and photos and emails is so limited and difficult and time wasting that I scream at it every time I use it. I hate this product and have for a while.
A solid platform with pretty much everything you would need from a CRM and lead/sales management software. Nice dashboard and interface with a solid resource library and interesting blog updates.
You know that they suck when they have to change there name so they can try and rebrand themselves but at the end of the day they are still confusionsoft.
Very pleased to be able to help improve the product even more. Pricing is excellent for the services provided.
Support is bad in this area. In the year we have used the program we still have not been able to do newsletters and have bad support in this area.
Overall, a very good company to work with for email. Not sure if they have the capabilities an enterprise company would be looking for, but small businesses will be very happy with them.
This is an ongoing problem that began after Remarkety did recent upgrades and now we encounter it daily.
Being able to implement a template and be off and running has been nice. Reporting is good and the ability to build some automations has been useful.
The preview section isn't always accurate. Not being able to make my own sections is annoying.
It's great how customizable everything is and how we can see how effective our automation are.
Compared to other alternatives, continual improvements/features seem to be limited.
Eli B.: Hey. I'm Eli. I'm a CEO of an SMMA, and we have less than 10 employees. And I give Keap a five out of five. So I was using HubSpot originally, and I use Keap for a lot of my other clients as well. I like Keap because the lead nurturing capabilities and automation are superior to HubSpot for a couple different reasons, one of which includes the Zapier integration. It's a lot more intuitive and easy to set up on Keap's side than it is in HubSpot, and the pricing definitely plays a role. So we chose Keap, and we implement Keap for a lot of our new clients and existing clients who already use it. We like to use Keap to nurture our leads that come in, as well as prioritize them based on where they are in the sales pipeline. Getting started with Keap was extremely easy. It's just the click of a button. There's some integrations you need to do if you want to integrate it with WordPress, or other marketing software that you use. The good news is it does have a pretty easy to use Zapier integration if you're familiar with that platform. So you could connect it to virtually any other marketing app you use. If you are looking for a CRM for your business, or just a way to automate your marketing efforts, I definitely recommend Keap. Not only does it have the capabilities to do everything, if you aren't able to figure something out on your own, their support team is fantastic, and can pretty much walk you through any step of what you're trying to accomplish.
Prioritize real-user-identified key features according to your needs to find your best fit.
Keap
Remarkety
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