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Designed for freelancers, self-employed, micro-enterprise, small businesses, and medium-sized companies.
We help business owners, sales teams and sales people book more sales appointments and close more deals using automation.
The capabilities of this software are amazing. Once you have an understanding of how it works, then it can do amazing things for your business.
The one problem with the software is that it is a beast of features and I can easily get lost in the minefield.
I like that it gathers all the reporting in one spot, makes it very convenient. I also really like that you can customize it however you'd like to best fit your company needs.
Customer service is horrible. I wanted to cancel BEFORE my next billing and they said that I had to schedule a call before I could cancel which is ludicrous.
I love the tracking of our opportunities with the access to forecast our high and low potential month by month. It's also wonderful to understand where the weakest points are for conversion.
The access to files and photos and emails is so limited and difficult and time wasting that I scream at it every time I use it. I hate this product and have for a while.
A solid platform with pretty much everything you would need from a CRM and lead/sales management software. Nice dashboard and interface with a solid resource library and interesting blog updates.
You know that they suck when they have to change there name so they can try and rebrand themselves but at the end of the day they are still confusionsoft.
So far it's been really good. Customer Service has been very helpful and the training opportunities are always very thorough and timely.
If you have a large database, this can get pricey since it’s charged per team member. A limited ability to modify what you add in the new contact window.
Overall we've been super satisfied with our experience. We've built it in to a lot of the functionality on our website and it's been awesome.
It may be my lack of knowledge using Mission Suite correctly, but I find it cumbersome to add new contacts from an existing account. For example, if my only contact at XYZ TV is John Smith.
Mission Suite's pricing is some of the best in the industry for the features they provide. The amount of customization is fantastic and truly limitless.
I found moving through different areas clunky and frustrating at times. A Mission Suite rep helped us set up an area for tracking Client Support and it never worked quite how we envisioned.
One of the main things I like about Mission Suite is the willingness of the staff to try and improve the service and tailor it to your companies needs. Webinars are also great.
There are limited layouts and the photos don't crop well in the photo spaces.
Eli B.: Hey. I'm Eli. I'm a CEO of an SMMA, and we have less than 10 employees. And I give Keap a five out of five. So I was using HubSpot originally, and I use Keap for a lot of my other clients as well. I like Keap because the lead nurturing capabilities and automation are superior to HubSpot for a couple different reasons, one of which includes the Zapier integration. It's a lot more intuitive and easy to set up on Keap's side than it is in HubSpot, and the pricing definitely plays a role. So we chose Keap, and we implement Keap for a lot of our new clients and existing clients who already use it. We like to use Keap to nurture our leads that come in, as well as prioritize them based on where they are in the sales pipeline. Getting started with Keap was extremely easy. It's just the click of a button. There's some integrations you need to do if you want to integrate it with WordPress, or other marketing software that you use. The good news is it does have a pretty easy to use Zapier integration if you're familiar with that platform. So you could connect it to virtually any other marketing app you use. If you are looking for a CRM for your business, or just a way to automate your marketing efforts, I definitely recommend Keap. Not only does it have the capabilities to do everything, if you aren't able to figure something out on your own, their support team is fantastic, and can pretty much walk you through any step of what you're trying to accomplish.
Crystal F.: Hi, my name is Crystal. I'm an Administrative Assistant. I rate Mission Suite a five. For more reviews like this, click below. We were deciding in between of NetSuite or Zoho, but we didn't like the formatting of that. It didn't allow us to do everything that we wanted to really accomplish on the software. And then we were also going to go with ChowNow, but we didn't like the pricing on that either, so we decided to go with Mission Suite. We chose Mission Suite for three main reasons. One was that it was very versatile and easy to use. It was also a great value for our investment, and we could also tailor it to accomplish and address all of our needs as a company. During the startup process using Mission Suite, it was very comfortable and we were very confident as a team, because they do provide excellent customer service if you have any questions. It is very easy to use, and we liked that it was partnered with PayPal and QuickBooks, because we could easily link them together. I would recommend Mission Suite to anyone who's trying to open up a small business or a mid-size business, who wants to be able to collaborate their data and connect with the general population to market and get more clientele.
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