Keap vs Liine: Which is a better fit?

The capabilities of this software are amazing. Once you have an understanding of how it works, then it can do amazing things for your business.

Simon S

Owner

The one problem with the software is that it is a beast of features and I can easily get lost in the minefield.

Katarina K

Marketing

I like that it gathers all the reporting in one spot, makes it very convenient. I also really like that you can customize it however you'd like to best fit your company needs.

Customer service is horrible. I wanted to cancel BEFORE my next billing and they said that I had to schedule a call before I could cancel which is ludicrous.

I love the tracking of our opportunities with the access to forecast our high and low potential month by month. It's also wonderful to understand where the weakest points are for conversion.

Dave D

Owner

The access to files and photos and emails is so limited and difficult and time wasting that I scream at it every time I use it. I hate this product and have for a while.

A solid platform with pretty much everything you would need from a CRM and lead/sales management software. Nice dashboard and interface with a solid resource library and interesting blog updates.

You know that they suck when they have to change there name so they can try and rebrand themselves but at the end of the day they are still confusionsoft.

I love all of the insights it provides for new leads. The information is crucial for marketing, areas of improvement in phone training and sales opportunities.

I had a hard time with not understanding the 'Decided' vs 'Undecided' calls at times. It would get confusing at times because we would think it should be one way and it was documented another way.

What I love the most is it is very easy and accessible to track new leads. It is user friendly and help patients and admin users to engage and reach out.

Taylor T

Marketing Coordinator

While Liine makes few mistakes, those mistakes are crucial to our bonuses.

They are on-trend with the current needs of the market and have a great pulse on where those trends are going. They are open to feedback and their team is a pleasure to work with.

I have not used the software long enough to know what it could possibly be missing.

We love our customer support manager [sensitive content hidden. She helps us stay on track and helps us understand the reports and areas we can improve in.

I dont like that when someone submits a request online that it calls the office right away. When I pick up people rarely answer.