# Compare Keap vs Kartra 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Keap and Kartra based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/76390-184946/Infusionsoft-vs-Kartra

---

# Keap vs Kartra Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KeapKartra2/4 selected

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.1 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

[Kartra](https://www.capterra.com/p/184946/Kartra/)[4.5 (168)](https://www.capterra.com/p/184946/Kartra/reviews/)

[## Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.1 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

Starting Price

$299.00/month

Value-for-Money

3.8

Functionality

4.1

Ease of Use

3.6

Customer Service

4

Reviews Sentiment

Based on [1,298 reviews](#user-reviews)

Positive

1,031

Neutral

146

Negative

121

[## Kartra](https://www.capterra.com/p/184946/Kartra/)[4.5 (168)](https://www.capterra.com/p/184946/Kartra/reviews/)

Starting Price

$119.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4

Customer Service

4.1

Reviews Sentiment

Based on [168 reviews](#user-reviews)

Positive

151

Neutral

9

Negative

8

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 14,179 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Email Campaign Management

4.2

Campaign Scheduling

4.5

Newsletter Management

3.8

Email Tracking

\--

Customizable Branding

5.0

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

\--

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

\--

User satisfaction

User satisfaction

4.1

User reviews[1,298](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

Ease of use

3.6

Functionality

4.1

Value for money

3.8

Customer support

4.0

User satisfaction

4.5

User reviews[168](https://www.capterra.com/p/184946/Kartra/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.3

Customer support

4.1

Price starts from

Price starts from

$299Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$119Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for freelancers, self-employed, micro-enterprise, small businesses, and medium-sized companies.

Best for

Creators, coaches, and experts looking to monetize their audience online.

## User reviews

Pros & cons

David V.

Lead Developer

> "Keap is great for providing an all encompassing solution for customer outreach and management as well as email service for small and medium sized..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7077649)

TW

Toshia W.

Owner

> "I sometimes wish for more customization options in reporting, and the mobile app doesn’t have all the desktop features, which can be frustrating..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6547863)

SF

Sarah F.

Community Manager

> "I found Keap super handy for handle clients relations and marketing automations, which makes it a solid tool for businesses that want to keep all..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6860567)

VR

Verified Reviewer

CEO

> "Way too much time on the support line for hit or miss solutions, and the ever increasing price for a product that is not keeping up feature wise..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6879704)

RL

Ruth L.

Digital Marketing and Growth Strategist

> "email in one place keeps our marketing and sales aligned. When everything is set up properly, it feels like the tool works for you."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7068940)

JD

Jeremy D.

Support Team Leader

> "Features like spam detect help to make sure your emails don't accidentally contain something that could cause them to get lost or not delivered as..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

Chris L.

Operations

> "Super easy to set up, customer aquisition and follow up tool that includes billing and invoicing options make for a good all in one solution for a..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7125891)

CB

Cynthia B.

Manager of Registration Services

> "times when we need troubleshooting the agent on duty doesn’t know how to properly support and ends up escalating."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6854946)

JD

Jeremy D.

Support Team Leader

> "Everything from prospect information capturing to automated email campaigns to saving information about forms and payments makes it simple to..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

TW

Toshia W.

Owner

> "The learning curve is steep, which can be overwhelming at first, and I sometimes wish for more customization options. While the support team is..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6547863)

RD

Ruel D.

Bookkeeper and Admin

> "Keap offers powerful automation tools that can streamline workflows, automate follow-ups, and enhance customer engagement."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6573720)

RB

Ritu B.

Computer Facilitator

> "It did not always scan for new leads immediately and I had to refresh or double click entries before a campaign was able to run."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775324)

GB

Gerencia B.

General Manager

> "The automatic status updates with the team helped task coordination while the integration with email meant all client correspondence was recorded..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775615)

VR

Verified Reviewer

Editorial Coordinator

> "We logged every sale into this database from even one-time customers, which added up over the years to a point where we were paying hundreds each..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4839759)

KR

Karen R.

Owner

> "Their wordpress plugin used to work great, even though you could not modify the visual effect of the optin box without programming, at least it..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

LH

Luke H.

Financial Advisor

> "It takes too many steps to create a basic automation."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6812085)

RD

Ruel D.

Bookkeeper and Admin

> "After getting over the initial learning curve, I found it invaluable for managing customer relationships, automating marketing, and tracking leads."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6573720)

KR

Karen R.

Owner

> "We got better at turning things off, but then over time as they changed features our grandfathered in ways of doing things got messed up and no..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

Caroline B.

Bachelor in Supply Chain Management

> "It makes it easier for me to have a more fluid electronic commerce with new and old customers to continue providing good service."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6397012)

KR

Karen R.

Owner

> "final straw was when I showed I had over 100K people visit the form yet none completed the name / email simple form..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

Chris L.

Operations

> "It's an all in one platform for customer aquisition and management that is easy to set up and simple to use."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7125891)

SY

Salimata Y.

Officer,Financial Center Assistant Manager

> "Keap can get expensive, especially if you need the advanced features."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6831963)

KK

Karyn K.

Owner

> "Keap has a multi-pronged approach to client management that makes tracking and maintaining client communication easy."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6536600)

GV

Gert V.

Board Member

> "The design is a bit outdated."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6834909)

JD

Jeremy D.

Support Team Leader

> "I was able to create many automated email campaigns to send to prospects and clients without every worrying about it."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

AV

Amanda V.

Administrator customer service tech support etc

> "Their order forms and internal web forms are beyond dated and the landing page builder they sourced out to another company is one of the worst..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6012548)

MS

Millicent S.

Procurement Officer

> "Customization gives this tool the capability to adapt and integrate with existing software."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6303272)

GB

Gerencia B.

General Manager

> "The main reason why I can say that some follow-ups did not take place was due to inadequate alerts."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775615)

CB

Cynthia B.

Manager of Registration Services

> "I have learned to love it after the company is planning to move its CRM services to another product that’s significantly worse. But this gave me..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6854946)

VR

Verified Reviewer

IT Consultant

> "The Legacy Email Templates deserve a little upgrade too, the interface looks very 2000s and often breaks the formatting if you don't know how to..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4912679)

HW

Heather W.

CEO

> "Being able to set up automations that not only help collect new leads for my business, but also help get those potential clients scheduled in my..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6152410)

LG

Louisa G.

Head of Marketing & Communication

> "We had spam catching issues, integrating forms into our wordpress website was a pain and required coding everytime we made a change, the workflows..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4512553)

NM

Nikita M.

Group Head - Customer Success

> "The automation tool helps me to grow,Run and scale our business and also not forgetting the capabilities to create systems as an owner not leaving..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6015398)

JB

Jessica B.

Admin Asst

> "The reports and automations are terrible."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6698837)

Hideki N.

Director Consulting Services

> "Its functions allow you to connect by mail with your customer database and maintain more direct contacts and thus establish or concreatr even more..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4800639)

LW

Lloyd W.

Director of Operations

> "We have too many integrations and automations set up that it would just be too arduous to switch."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5039897)

SF

Steve F.

Lead Software Engineer

> "In my organization, we have been using Keap as our main CRM for tracking our sales pipeline efficiently, but it has also been extremely useful for..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4977826)

Carlos Eduardo D.

Digital Marketing Specialist

> "Keap lacks flexibility in the appointment feature, the way it is set up for availability needs to be improved so that the customer can set it up..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4528044)

AM

Anil M.

Professional Consultant

> "Use templates to create professional looking emails and documents very quickly and easily."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6451669)

HT

Hilary T.

Marketing

> "Sales isn't impressed with it."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6644801)

KR

Karen R.

Owner

> "When we first were looking for a system 14 years ago, the were the best, less expensive than Sales Force and were really geared for online sales..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

AV

Amanda V.

Administrator customer service tech support etc

> "They don't update very frequently and don't give features that their customers want. "

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6012548)

VR

Verified Reviewer

Marketing Director

> "Excellent search and automation options for the price."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6823136)

TA

Todd A.

Owner

> "I've resorted to contacting my assigned representative, \[sensitive content hidden\], and his manager, \[sensitive content hidden\], but their..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6105798)

AM

Anil M.

Professional Consultant

> "Keep helps us to catch problems early and fix them early with Keap."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6451669)

MA

MICHAEL A.

CLERICAL

> "I DID NOT LIKE THE PRICE OF THIS PRODUCT"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6618190)

VR

Verified Reviewer

FOunder

> "I really liked a lot of their features, including how easy it was to clean out my list, to send emails and to collect payments."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6576903)

VR

Verified Reviewer

Editorial Coordinator

> "Our regular email blasts were not considered good enough."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4839759)

Ashlee B.

Senior Customer Support Manager

> "It really made tracking each individual clients' progress easier and much more straightforward."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6307331)

DN

Debbie N.

Manager

> "The customer support is limited, and the response time can be slow.• Keap is more expensive than some of its competitors, so it may not be the most..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

ES

Erik S.

CEO

> "The price comparison is a bit above average but for what you receive it is worthwhile."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6863973)

Mehran K.

CEO

> "Be prepared to spend hours with their support team and get to eventually no-where."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#GetApp___6294128)

Ashlee B.

Senior Customer Support Manager

> "I was able to effortlessly monitor each client from start to finish."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6307331)

TA

Todd A.

Owner

> "Customer service is another major letdown."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6105798)

BR

Bryan R.

Marketing Director

> "Has a lot of extra functions, making it more than just a simple email platform"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6497354)

ST

Serge T.

journalist

> "the software often presents malfunctions such as automatic shutdowns or interference latencies"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4382181)

Koji N.

Project Manager

> "In areas of digital marketing, controlling and monitoring customers is extremely necessary and this solution only ensures that it is visible and..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5086749)

EV

Erick V.

Content Strategist

> "Not so great on the flow of their website management."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4955709)

MT

Marek T.

CEO

> "The centralized customer data and automation features greatly improved my ability to manage and nurture leads."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4816561)

AG

Anthony G.

Business Analyst

> "After heavily researching and trying to find out what happened we found that the account rep only contacted the email they had on file (which was..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4185024)

Rachel M.

System Engineer

> "The most profitable methods of reporting can be extensively tailored with the entirety of custom fields, saved, and reused over and over again."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4864510)

AG

Anthony G.

Business Analyst

> "At no point was our organisation contacted by any other means i.e. telephone, other than contacting the incorrect email address."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4185024)

JD

Jeremy D.

Support Team Leader

> "Keap is a great system with a lot of ability to individualize based on your needs!"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

NT

Natasha T.

Reviewer

> "At the point when you leave it inactive, as opposed to timing out smoothly, you lose any unsaved data."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4443508)

ES

Erik S.

CEO

> "Overall the Keap software is one of the most advance systems compared to others on the market today."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6863973)

TG

Trever G.

Owner

> "Paying for something I couldn't use already had a bad taste in my mouth, the cancellation fee added to that and made the taste worse."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4045769)

MS

Millicent S.

Procurement Officer

> "It incorporates desktop productivity tools."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6303272)

MR

Martin R.

Managing Partner

> "Similarly, when you create a contact you have three options to tag them with; lead/client/other. If you don't mark the contact with any of these..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___2868295)

GD

Gabriel D.

B to B Strategy Consulting

> "new leads which will make your business grow with this software. With Keap you can really grow your revenue and reach your targeted audience."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6142635)

Sarah H.

System Administrator

> "Keap is missing crucial functionality and customer support that are essential for any expanding firm."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4669194)

EV

Erick V.

Content Strategist

> "What I like the most is that just updated their email design page and now emails have a better look on both desktop and mobile."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4955709)

AD

Assimi D.

Marketing and communication director

> "Really amazing software but its lack of customization options can be a disadvantage for it"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4567581)

MT

Michele T.

CEO, Founder

> "I also appreciate Keap's sincere desire to keep things simple while providing incredible functionality."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6561009)

DN

Debbie N.

Manager

> "Keap is more expensive than some of its competitors, so it may not be the most cost-effective solution for small businesses.•"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

Koji N.

Project Manager

> "I like it because it is a solution capable of collecting customer information in a fast and even automated way."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5086749)

PM

Parag M.

Company Director

> "No training offered as no one answers emails and calls get transferred in a constant queue. "

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___3695730)

MS

Millicent S.

Procurement Officer

> "Brings great Sales analytics skills."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6303272)

TS

Tina S.

Author

> "Their dashboard sometimes fails to show how many sales they've made."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4379811)

VR

Verified Reviewer

Marketing Manager

> "Keap has allowed us to have one consolidated platform for all Marketing and Sales needs."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4854540)

SP

Sue P.

founder

> "Templates totally suck, not great looking sales page or landing page."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___3845139)

[View Reviews](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

LG

Lisa G.

Coach and Consultant

> "It's great if you want to have a business that produces at leas $500,000 or more but if you have a smaller company or one man show,..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___6824159)

LD

Laura D.

Client Success Specialist

> "Kartra can be a bit intimidating for form set up and navigation features to try and find information needed for reporting and..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___6774185)

MM

Matthew M.

Holistic Nutritionist

> "It is a powerful all-in-one platform that can do a lot, and that is probably its biggest strength."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___7131419)

JB

Jennifer B.

Consultant

> "I do not like their calendar scheduling functionality as it does not integrate with various calendars for client ease of use. "

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___6378499)

LG

Lisa G.

Coach and Consultant

> "Katra is a great alternative to Kajabi with all of the same bells and whistles but after gaining more email opt ins gets more..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___6824159)

CC

Chuck C.

Owner

> "I found that it was missing a few key funnel features, like one click upsells and webinar templates. Once I learned more about..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4796976)

Luz mary R.

teacher

> "The 360-degree analytics are detailed and insightful, and the affiliate management and integrated payment method are super..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___6289574)

DS

Daniele S.

Social Media Marketer

> "for membership and drip content, is not possible to set a custom signup date for customer, when it come a problem the customer..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3551876)

JB

Jennifer B.

Consultant

> "I like the variety of templates, and the fact that it is truly an all in one solution. "

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___6378499)

VR

Verified Reviewer

Coaching Consultant

> "For those who have never used an all-in-one platform, this was very difficult to learn, and many features are not that intuitive,..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4974824)

Luz mary R.

teacher

> "I love how it allows me to build and manage my entire online business without needing to hire a team of developers or designers."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___6289574)

Chad K.

owner

> "there aren't many bad aspects of this software, the only thing I don't like is they have specific viewing profiles for pages for..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4229582)

MT

Marek T.

CEO

> "The ability to create and manage sales funnels, email marketing campaigns, membership sites, and even conduct webinars all within..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4788825)

TM

Tony M.

Owner Operator

> "Really bad support and buggy software."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___6565449)

John S.

Social Media Consultant

> "The platform offers a drag-and-drop interface that allows users to easily create landing pages, opt-in forms, and sales pages..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4601886)

Luz mary R.

teacher

> "The only thing I could say that's less favorable is that, with so many features included, it can take some time to learn how to use..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___6289574)

TO

Tareq O.

Sales Engineer

> "Additionally, Kartra provides a heatmap and tracking system that offers valuable insights into customer behavior, such as which..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4751687)

JD

Joane D.

CEO and Brand Strategist

> "their system was backwards and cluncky and their customer support was non existent. "

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___5013579)

AH

Ashley H.

CEO

> "It does my email marketing, hosts my full website, hosts calendars, surveys, my program membership / modules, it processes payments..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3845766)

BB

Breann B.

Coach

> "For example, I created an email funnel for a quiz and wanted to send different emails for different quiz results, this was nearly..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3892286)

John S.

Social Media Consultant

> "Kartra CRM is a powerful tool that offers many benefits for businesses looking to automate and personalize their customer..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4601886)

LD

Laura D.

Owner

> "For example the booking calendar is missing standard features like buffer time between appointments. "

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4583135)

John S.

Social Media Consultant

> "Additionally, Kartra CRM includes a variety of templates and pre-built funnels, which can save time and simplify the process."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4601886)

AH

Ashley H.

CEO

> "The other con is how absolutely difficult it is to use some of the features, specifically building a website/page and sequences."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3845766)

LB

Liliane B.

Commercial assistant

> "I particularly like the way it lets me create destination pages."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___5041478)

Bernadette G.

Owner

> "It took time before they rolled out the quiz/survey function and even then, it is not yet very refined as we hoped it would be."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3519914)

Domingo Antonio A.

University average technician

> "The platform is easy to use and I love how I can easily segment my audience and send them personalized messages."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4806308)

LS

Louise S.

Owner

> "It is one of my biggest monthly bills"

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4815596)

Lokeshkumar D.

CEO

> "Kartra features dozens of professional themes for building gorgeous, functioning websites quickly."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4600771)

MT

Marek T.

CEO

> "Additionally, the pricing structure, although reasonable for the value provided, may be a drawback for some users."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4788825)

CM

Claudia M.

Consultant

> "Kartra allows you to manage your whole funnel from prospect to customer."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4199076)

John S.

Social Media Consultant

> "Additionally, the pricing can be steep for small businesses, which could make it less accessible."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4601886)

OT

Olivia T.

Content Marketing Manager

> "Kartra is a comprehensive platform with a variety of tools for online marketing and sales."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4650142)

MG

Maciej G.

Co-founder & Marketing Director

> "The only downside to Kartra is that it can be a bit expensive compared to some of its competitors."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4613430)

Patricia A.

Director

> "You can manage your leads, do email marketing, capture leads, automate and you only pay for one platform and everything is..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3324573)

John S.

Social Media Consultant

> "One of the main issues is the learning curve. While the platform is relatively easy to use, there is still a lot to learn in order..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4601886)

CC

Chuck C.

Owner

> "I really liked how easy it was to set up my courses and landing pages"

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4796976)

DS

Daniele S.

Social Media Marketer

> "many problem with email delivery in Italy domain"

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3551876)

AH

Ashley H.

CEO

> "They have multiple avenues of support, you can email, chat, or join the Facebook group to get help."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3845766)

BB

Breann B.

Coach

> "It is a bit clunky and old-fashioned looking."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3892286)

CM

Claudia M.

Consultant

> "You can have easy to create landing pages and all works and connects easily."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4199076)

Chad K.

owner

> "IE it looks amazing on desktop but terrible on phones"

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4229582)

MT

Marek T.

CEO

> "The platform's features were robust, and its customer support was responsive and helpful."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4788825)

Andrés J G.

Director

> "Every time you contact them, it's the typical big tech call center answer "it's not on our end, it has to be an issue on your side"."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2995810)

CW

Carly W.

Director

> "When we initially signed up, I liked how it was an all in one platform where we could host our membership aswel as sales funnels,..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2898042)

KA

Kelly A.

Client Service Associate

> "If you don't have an already clean list of leads you can get kicked out."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3503512)

CE

Chris E.

Owner

> "The cost is insignificant compared to the time savings and capabilities provided with Kartra."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4389812)

CS

Chris S.

MD

> "Slow page loading and only one domain with standard package"

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2969238)

SS

Senu S.

marketing manager

> "It has collection of customizable templates that I always used to design my marketing sales funnel which performs crazy"

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3263232)

EW

Emmani W.

Recruiter and Coach

> "Everything was hard to understand, it was time consuming and they kept asking me to purchase additional stuff I couldn’t afford"

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2885279)

VR

Verified Reviewer

Devloper

> "Since I signed up for Kartra, my online business has seen a huge boost in success."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4605638)

Andrés J G.

Director

> "I decided to give up on trying to reach support, as they are perfect, they don't admit this issue, and they also tend to give..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2995810)

Yassine A.

ceo

> "Kartra integrates with a variety of payment gateways which is a must for eCommerce businesses like mine."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2894582)

Andrés J G.

Director

> "They have added some nice features through time, but they changed their support policies about 2 years ago, and now I'm stuck with..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2995810)

OT

Olivia T.

Content Marketing Manager

> "It's user-friendly and easy to navigate, making it perfect for non-techy users."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4650142)

Andrés J G.

Director

> "Software is OK, but has several design flaws, most which have not been fixed."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2995810)

CE

Chris E.

Owner

> "Kartras done for you campaigns are brilliant."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4389812)

CW

Carly W.

Director

> "Support has been bad over the last few years which has been super frustrating."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2898042)

BB

Breann B.

Coach

> "Behavior-focused scoring was cool!"

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3892286)

GW

Greg W.

CEO

> "There email editor needs some help and their spell check does not work with right mouse for me."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2593344)

Lokeshkumar D.

CEO

> "Kartra is a strong and easy-to-use internet business builder."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___4600771)

OB

Octavia B.

CEO

> "can't navigate to a specific part of product to edit, have to go thru all the pages. "

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2341858)

BB

Breann B.

Coach

> "Support was always very helpful."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___3892286)

VR

Verified Reviewer

CEO

> "NO phone support is a disaster."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2478240)

CA

Claudia A.

Owner

> "It was very easy to start using it but since I had to change to a bigger plan and my business is not that big yet, I'm considering..."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2879965)

OA

Oshuare A.

Owner/Entrepreuneur

> "Not quite so user friendly as advertised."

[See full review](https://www.capterra.com/p/184946/Kartra/#Capterra___2433072)

[View Reviews](https://www.capterra.com/p/184946/Kartra/reviews/)

## User interface

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

4.11 (1,298)

[Kartra](https://www.capterra.com/p/184946/Kartra/)

4.48 (168)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Keap

Top features

37/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/76390/Infusionsoft/#features)

Kartra

31/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/184946/Kartra/#features)

### Recognition

No recognitions have been awarded to Keap

Kartra is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Keap

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Kartra

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Keap

-   By Keap
-   Located in United States
-   Founded in 2001

Kartra

-   By Genesis Digital
-   Located in United States
-   Founded in 2013

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