# Compare Keap vs Google Contacts 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Keap and Google Contacts based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/76390-203196/Infusionsoft-vs-Google-Contacts

---

# Keap vs Google Contacts Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KeapGoogle Contacts2/4 selected

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.1 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

[## Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.1 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

Starting Price

$299.00/month

Value-for-Money

3.8

Functionality

4.1

Ease of Use

3.6

Customer Service

4

Reviews Sentiment

Based on [1,298 reviews](#user-reviews)

Positive

1,031

Neutral

146

Negative

121

[## Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [703 reviews](#user-reviews)

Positive

669

Neutral

27

Negative

7

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,442 reviews from contact management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

High performer

Feature ratings

Contact Database

4.3

CRM

4.0

Sales Pipeline Management

3.9

Workflow Management

2.9

Lead Capture

4.3

\--%Fit

Missing features

Feature ratings

Contact Database

4.7

CRM

4.7

Sales Pipeline Management

NA

Workflow Management

NA

Lead Capture

NA

User satisfaction

User satisfaction

4.1

User reviews[1,298](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

Ease of use

3.6

Functionality

4.1

Value for money

3.8

Customer support

4.0

User satisfaction

4.7

User reviews[703](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.4

Price starts from

Price starts from

$299Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for freelancers, self-employed, micro-enterprise, small businesses, and medium-sized companies.

Best for

Not provided by vendor

## User reviews

Pros & cons

David V.

Lead Developer

> "Keap is great for providing an all encompassing solution for customer outreach and management as well as email service for small and medium sized..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7077649)

TW

Toshia W.

Owner

> "I sometimes wish for more customization options in reporting, and the mobile app doesn’t have all the desktop features, which can be frustrating when..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6547863)

SF

Sarah F.

Community Manager

> "I found Keap super handy for handle clients relations and marketing automations, which makes it a solid tool for businesses that want to keep all their..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6860567)

VR

Verified Reviewer

CEO

> "Way too much time on the support line for hit or miss solutions, and the ever increasing price for a product that is not keeping up feature wise for the..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6879704)

RL

Ruth L.

Digital Marketing and Growth Strategist

> "email in one place keeps our marketing and sales aligned. When everything is set up properly, it feels like the tool works for you."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7068940)

JD

Jeremy D.

Support Team Leader

> "Features like spam detect help to make sure your emails don't accidentally contain something that could cause them to get lost or not delivered as you..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

Chris L.

Operations

> "Super easy to set up, customer aquisition and follow up tool that includes billing and invoicing options make for a good all in one solution for a..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7125891)

CB

Cynthia B.

Manager of Registration Services

> "times when we need troubleshooting the agent on duty doesn’t know how to properly support and ends up escalating."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6854946)

JD

Jeremy D.

Support Team Leader

> "Everything from prospect information capturing to automated email campaigns to saving information about forms and payments makes it simple to locate..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

TW

Toshia W.

Owner

> "The learning curve is steep, which can be overwhelming at first, and I sometimes wish for more customization options. While the support team is helpful,..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6547863)

RD

Ruel D.

Bookkeeper and Admin

> "Keap offers powerful automation tools that can streamline workflows, automate follow-ups, and enhance customer engagement."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6573720)

RB

Ritu B.

Computer Facilitator

> "It did not always scan for new leads immediately and I had to refresh or double click entries before a campaign was able to run."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775324)

GB

Gerencia B.

General Manager

> "The automatic status updates with the team helped task coordination while the integration with email meant all client correspondence was recorded within..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775615)

GV

Gert V.

Board Member

> "The design is a bit outdated."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6834909)

RD

Ruel D.

Bookkeeper and Admin

> "After getting over the initial learning curve, I found it invaluable for managing customer relationships, automating marketing, and tracking leads."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6573720)

AV

Amanda V.

Administrator customer service tech support etc

> "Their order forms and internal web forms are beyond dated and the landing page builder they sourced out to another company is one of the worst builders..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6012548)

Caroline B.

Bachelor in Supply Chain Management

> "It makes it easier for me to have a more fluid electronic commerce with new and old customers to continue providing good service."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6397012)

LH

Luke H.

Financial Advisor

> "It takes too many steps to create a basic automation."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6812085)

Chris L.

Operations

> "It's an all in one platform for customer aquisition and management that is easy to set up and simple to use."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7125891)

GB

Gerencia B.

General Manager

> "The main reason why I can say that some follow-ups did not take place was due to inadequate alerts."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775615)

KK

Karyn K.

Owner

> "Keap has a multi-pronged approach to client management that makes tracking and maintaining client communication easy."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6536600)

VR

Verified Reviewer

IT Consultant

> "The Legacy Email Templates deserve a little upgrade too, the interface looks very 2000s and often breaks the formatting if you don't know how to use it."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4912679)

JD

Jeremy D.

Support Team Leader

> "I was able to create many automated email campaigns to send to prospects and clients without every worrying about it."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

SY

Salimata Y.

Officer,Financial Center Assistant Manager

> "Keap can get expensive, especially if you need the advanced features."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6831963)

CB

Cynthia B.

Manager of Registration Services

> "I have learned to love it after the company is planning to move its CRM services to another product that’s significantly worse. But this gave me the..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6854946)

VR

Verified Reviewer

Editorial Coordinator

> "We logged every sale into this database from even one-time customers, which added up over the years to a point where we were paying hundreds each month..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4839759)

HW

Heather W.

CEO

> "Being able to set up automations that not only help collect new leads for my business, but also help get those potential clients scheduled in my..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6152410)

LG

Louisa G.

Head of Marketing & Communication

> "We had spam catching issues, integrating forms into our wordpress website was a pain and required coding everytime we made a change, the workflows were..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4512553)

NM

Nikita M.

Group Head - Customer Success

> "The automation tool helps me to grow,Run and scale our business and also not forgetting the capabilities to create systems as an owner not leaving..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6015398)

JB

Jessica B.

Admin Asst

> "The reports and automations are terrible."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6698837)

SF

Steve F.

Lead Software Engineer

> "In my organization, we have been using Keap as our main CRM for tracking our sales pipeline efficiently, but it has also been extremely useful for..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4977826)

KR

Karen R.

Owner

> "We got better at turning things off, but then over time as they changed features our grandfathered in ways of doing things got messed up and no longer..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

AM

Anil M.

Professional Consultant

> "Use templates to create professional looking emails and documents very quickly and easily."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6451669)

KR

Karen R.

Owner

> "final straw was when I showed I had over 100K people visit the form yet none completed the name / email simple form..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

AM

Anil M.

Professional Consultant

> "Keep helps us to catch problems early and fix them early with Keap."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6451669)

LW

Lloyd W.

Director of Operations

> "We have too many integrations and automations set up that it would just be too arduous to switch."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5039897)

VR

Verified Reviewer

FOunder

> "I really liked a lot of their features, including how easy it was to clean out my list, to send emails and to collect payments."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6576903)

Carlos Eduardo D.

Digital Marketing Specialist

> "Keap lacks flexibility in the appointment feature, the way it is set up for availability needs to be improved so that the customer can set it up from..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4528044)

ES

Erik S.

CEO

> "The price comparison is a bit above average but for what you receive it is worthwhile."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6863973)

HT

Hilary T.

Marketing

> "Sales isn't impressed with it."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6644801)

KR

Karen R.

Owner

> "Their wordpress plugin used to work great, even though you could not modify the visual effect of the optin box without programming, at least it..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

AV

Amanda V.

Administrator customer service tech support etc

> "They don't update very frequently and don't give features that their customers want. "

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6012548)

BR

Bryan R.

Marketing Director

> "Has a lot of extra functions, making it more than just a simple email platform"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6497354)

TA

Todd A.

Owner

> "I've resorted to contacting my assigned representative, \[sensitive content hidden\], and his manager, \[sensitive content hidden\], but their..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6105798)

Koji N.

Project Manager

> "In areas of digital marketing, controlling and monitoring customers is extremely necessary and this solution only ensures that it is visible and..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5086749)

MA

MICHAEL A.

CLERICAL

> "I DID NOT LIKE THE PRICE OF THIS PRODUCT"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6618190)

Rachel M.

System Engineer

> "The most profitable methods of reporting can be extensively tailored with the entirety of custom fields, saved, and reused over and over again."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4864510)

DN

Debbie N.

Manager

> "The customer support is limited, and the response time can be slow.• Keap is more expensive than some of its competitors, so it may not be the most..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

JD

Jeremy D.

Support Team Leader

> "Keap is a great system with a lot of ability to individualize based on your needs!"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

Mehran K.

CEO

> "Be prepared to spend hours with their support team and get to eventually no-where."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#GetApp___6294128)

ES

Erik S.

CEO

> "Overall the Keap software is one of the most advance systems compared to others on the market today."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6863973)

TA

Todd A.

Owner

> "Customer service is another major letdown."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6105798)

GD

Gabriel D.

B to B Strategy Consulting

> "new leads which will make your business grow with this software. With Keap you can really grow your revenue and reach your targeted audience."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6142635)

ST

Serge T.

journalist

> "the software often presents malfunctions such as automatic shutdowns or interference latencies"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4382181)

VR

Verified Reviewer

Marketing Director

> "Excellent search and automation options for the price."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6823136)

EV

Erick V.

Content Strategist

> "Not so great on the flow of their website management."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4955709)

EV

Erick V.

Content Strategist

> "What I like the most is that just updated their email design page and now emails have a better look on both desktop and mobile."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4955709)

AG

Anthony G.

Business Analyst

> "After heavily researching and trying to find out what happened we found that the account rep only contacted the email they had on file (which was..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4185024)

MT

Michele T.

CEO, Founder

> "I also appreciate Keap's sincere desire to keep things simple while providing incredible functionality."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6561009)

AG

Anthony G.

Business Analyst

> "At no point was our organisation contacted by any other means i.e. telephone, other than contacting the incorrect email address."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4185024)

Koji N.

Project Manager

> "I like it because it is a solution capable of collecting customer information in a fast and even automated way."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5086749)

NT

Natasha T.

Reviewer

> "At the point when you leave it inactive, as opposed to timing out smoothly, you lose any unsaved data."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4443508)

MS

Millicent S.

Procurement Officer

> "Customization gives this tool the capability to adapt and integrate with existing software."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6303272)

TG

Trever G.

Owner

> "Paying for something I couldn't use already had a bad taste in my mouth, the cancellation fee added to that and made the taste worse."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4045769)

MT

Michele T.

CEO, Founder

> "Their focus on customer satisfaction is unparalleled."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6561009)

Sarah H.

System Administrator

> "Keap is missing crucial functionality and customer support that are essential for any expanding firm."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4669194)

CE

Casey E.

Product Manager

> "It has wonderful contact management, lead capture, and tracking tools."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5035851)

AD

Assimi D.

Marketing and communication director

> "Really amazing software but its lack of customization options can be a disadvantage for it"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4567581)

KK

Karyn K.

Owner

> "In general my experience with Keap has been positive and I've absolutely loved their core functionality and features."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6536600)

DN

Debbie N.

Manager

> "Keap is more expensive than some of its competitors, so it may not be the most cost-effective solution for small businesses.•"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

Carlos Eduardo D.

Digital Marketing Specialist

> "It has allowed us to have a single source of leads worthy of giving any company competition, having all the notes in order, active follow-up,..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4528044)

PM

Parag M.

Company Director

> "No training offered as no one answers emails and calls get transferred in a constant queue. "

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___3695730)

Denise W.

Marketing Specialist

> "Through the use of numerous opt-in methods, I am able to collect leads, develop and release goods, and set up automated distribution schedules for both..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___3811495)

TS

Tina S.

Author

> "Their dashboard sometimes fails to show how many sales they've made."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4379811)

Jared C.

Marketing Specialist

> "I can also create custom contact forms and add them to my website, which helps me capture leads and automatically organize them in a database."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4754609)

SP

Sue P.

founder

> "Templates totally suck, not great looking sales page or landing page."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___3845139)

DN

Debbie N.

Manager

> "marketing automation solution that helps small businesses grow.• Keap provides a variety of tools to manage contacts, automate tasks, and maximize..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

BH

Bryan H.

Q/A Engineer

> "it can sometimes go down which causing some issues but these are few and far between"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___3817202)

JS

Jacob S.

Marketing Director

> "It allows me to customize and produce a high volume of marketing campaigns and keep thousands of records pretty clean."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___3720419)

SS

Sofia S.

Product Manager Marketing Moda

> "The one downside of Keap is that it can be a bit pricey for some businesses."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4684383)

[View Reviews](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

KI

Kenneth I.

Window cleaner

> "The things that I like most about google context is the convenience that this software brings to family my phone and every day use it has become..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6554990)

RW

Rickilee W.

Founder

> "Occasionally, sync can be unreliable, and handling a very large number of contacts could feel a bit cumbersome"

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6656782)

Brad A.

Owner

> "It survives any and all of my phone service changes and works well with iPhone, Android, etc."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257)

BC

Benjamin C.

VP Operations

> "It also has occasional syncing issues when using it with other devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6351645)

MST

Mariane Stephanie T.

Manager

> "The amazing thing with Google contacts is that it doesn't mater wether you change your phone, tablet or any other device."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7067927)

BB

Brian B.

Owner

> "The main disadvantage we have seen, is that every so often I have erased a few contacts and afterward I sign in from another gadget and an is..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4923059)

VR

Verified Reviewer

Case Manager

> "I believe with having a google account on every device I use I appreciate being able to find what I need fast and easy."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7086716)

NP

Narender P.

Customer Service Officer

> "Nothing to dislike but sometimes the i have 20 contact from same name and its difficult for me to know which one I spoke yesterday"

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6612828)

JK

Justin K.

Teacher and Technology Coach

> "I like that I can layer each person with personal, business, home, and cell numbers and information."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7015090)

VR

Verified Reviewer

Student

> "The least thing I don't like about Google Contacts is it doesn't automatically delete contacts that I don't use, so I have to manually delete them..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553)

PA

Prasad A.

ASE

> "In the consumer and business ecosystems of Google, Google Contacts is extensively utilized on Android, ChromeOS, and Google Chrome devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845)

SV

Shakamudi V.

ASE

> "One of the downsides of Google Contacts is if any person login our Google account in their mobiles its automatically creating contacts in their..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617)

BAF

Bogdan Alexandu F.

Stock Manager

> "Sharing the contact list with colleagues and departments is another plus feature from Google Contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6345831)

VR

Verified Reviewer

Accountant

> "My contact have not been easy to access offline."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6370123)

SW

Stephanie W.

Kids Director

> "For the most part, Google Contacts is simple and effective in organizing contact information for people important to me."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911)

JD

John D.

Teacher

> "I don't like the fact that so much information about so many people is stored online."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039)

PA

Prasad A.

ASE

> "For over 5 years, I've utilized Google Contacts to effortlessly back up my contacts, eliminating any concerns about losing them."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845)

Enes Ç.

Network Engineer

> "Search section of the application is the worst among the other contact apps."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3583886)

AB

Alison B.

Copywriter

> "Contacts are synchronised on desktop computer and mobile. When changing mobile phone contacts are not lost as you just add your Google account and..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6208166)

MN

Martha N.

Film trainer

> "It's easy to loose contacts when the email is lost or can't remember the password."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462026)

PA

Prasad A.

ASE

> "Additionally, Google Contacts automatically backs up your address book within your Google account."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845)

WP

Wasim P.

Private Tutour

> "The only problem with Google Contacts is that sometimes the contact list does properly sync across all devices connected to the same account."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3475398)

RW

Rooshan W.

Medical officer

> "It syncs automatically across my devices, so I always have updated contact information."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868)

RV

Rachna V.

Director

> "As such I do not have any least like feature of google contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3819467)

Christopher P.

Attorney

> "It's easy to back up and restore my contacts across devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698)

DS

Dania S.

STUDENT

> "I don't like that hackers and scammers are able to send texts on phones from an email address and we can't use contacts to block them."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3025818)

IM

Ivory M.

Training and Technical Assistance Coordinator

> "Overall, I have found Google Contacts easy to use and complementary to my use of my company's Google email account."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7020394)

SA

SUMMER A.

Owner

> "The only thing I don't like is there appears to be no actual app that can be downloaded onto MAC therefore I always have to have internet to access..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2984823)

JD

John D.

Teacher

> "Google contacts keeps contacts serviceable across multiple devices and allows for pictures to be inserted."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039)

Andy B.

Customer Service Advisor

> "I have lost many phones previously, before I started using Google Contacts and had to re add every number manually, which took up a lot of time."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3121072)

BR

Busol R.

Manager

> "I love the way I can export to excel and ultimately the way I can send an email to all of the contacts within each group by simply selecting the..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6326945)

JB

JOSHUA B.

Merchandiser

> "Sometimes I find it hard to locate Google Contacts on my phone whenever I need to sync my contacts for the 1st time."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2951083)

MC

Maria C.

Owner

> "Everything's organized, all the options and settings are easy to use and I can easily share contacts with other people."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6614697)

FF

Floremie F.

Hospital Admin Clerk

> "The features that I did't like on this software was the person you contacted they cannot able to reply your message right away through the number..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3162873)

CW

Chris W.

Account Manager

> "Google Contacts is a well designed app, it has a user frienly interface and is easy to navigate."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6436014)

FF

Ferhat F.

CEO

> "I can't note people's personal preferences in the contacts. And this causes me to forget the things that the other person loves."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3249593)

Brad A.

Owner

> "The value is excellent compared to any other service. "

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257)

CM

Cory M.

Photographer

> "The only thing that this application lacks is what some might consider to be a minor detail - specifically, the ability to color-code contacts...."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2797298)

AV

Albert V.

Manager

> "I want the best contacts management system and this is Google Contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6354575)

César C.

Computer engineer

> "There are times when the names and contacts are deleted, a serious error that happens quite often."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3455757)

RW

Rooshan W.

Medical officer

> "Google Contacts is easy to use and keeps all my contacts in one place."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868)

KT

Katherine T.

owner

> "The only thing that sort of bothers us with Google Contacts is that you certain fields are not on the main "add contact" page, so you have to click..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2769820)

LR

Lakshman R.

IT

> "I really enjoy that Google Contacts lets me store and view mobile numbers at all times."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5088092)

Sarah C.

Speech Language Pathologist

> "The software is so invasive and shady about their privacy and permissions, they make everything seem up front with their brightly colored and long..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827836)

SW

Stephanie W.

Kids Director

> "The ease of organizing contacts that I frequently communicate with."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911)

CS

Carlo S.

Leasing Consultant

> "Sometimes it can be confusing when organizing groups of people and the categories u wanna put them in."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2975669)

TC

Tricia C.

UX Designer

> "A straightforward tool I love, because it keeps me in touch with most important persons."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6578307)

GDC

Guy Daniel C.

Designer

> "I do not like the difficulties of automatic synchronization of contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3510948)

Christopher P.

Attorney

> "It's free and very helpful."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698)

JM

Judith M.

owner

> "Some contacts do not make it into the contact list."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3480120)

RC

Rishabh C.

Student

> "The Google contact is one of the best way to arrange all your contacts in organised manner and the contact can also sync with Google account so if..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3606308)

HH

Houston H.

Operator

> "I have had a few issues with duplicate contacts on my devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3289396)

AS

Ayham S.

accountant

> "Storing your contacts in one place and restoring them at any time is one of the most prominent features of Google Contacts, plus there is no fear..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3680142)

JJ

Jessie J.

Customer Service Representative

> "The only thing I don't like is that it cannot be used with multiple accounts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3340220)

JL

Jomy L.

Asst Professor

> "When I lost my Phone Since i had synced all my contacts through Google , i was able to download all contacts directly into the new Phone - This is..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4464799)

VR

Verified Reviewer

Consultant

> "The sorting features seem to be a little bit messy and hard to categorize out groups of contacts when collaborating with groups and multiple people..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2435794)

Josue Adrian V.

Civil Engineer

> "It allows you to store relevant information of your saved contacts in the cloud through any mobile device and computer, and it is easy to access..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3614473)

DA

David A.

Financial Services Professional

> "Nothing really to complain about with Google Contacts other than it's buried in a sub menu, hard to find."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2928619)

KRA

Kishore Reddy A.

IT

> "It's quite straightforward, yet it provides all of the possibilities that I need to keep the contacts book up to date."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5013099)

Byron O.

Creative Designer

> "The downside is it lacks the functionality of grouping your contacts making sending specific messages to a particular group like work colleagues..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827421)

SS

Shivam S.

Assistant Category Manager

> "Google Contacts allows me to easily share contacts with my friends and colleagues, making it easy to collaborate and share information with team..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4671330)

TD

Tanuj D.

Software Engineer

> "It is sometimes a little slow and could take some time to sync up."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___3411119)

SV

Shakamudi V.

ASE

> "Google Contacts helps us to automatically backup and store our contacts at one place, it also help to organize contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617)

ES

Emma S.

Marketing Specialist

> "To me it is not user friendly."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4675327)

BAF

Bogdan Alexandu F.

Stock Manager

> "Works very good and makes contact management easy."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6345831)

SM

Soledad M.

UX Designer

> "You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2450863)

VR

Verified Reviewer

Student

> "The thing I like most about Google Contacts is it keeps my important information in one place."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553)

SS

Shantel S.

Customer service representative

> "I don't like how it takes long to sync my updates."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3140750)

Muteeba N.

Recruitment Specialist

> "The best thing about this software is that even if you lose your phone, you can easily fetch contact details and update it automatically in the..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462945)

Gem T.

Manager

> "Sometimes I add contacts more than once, or contacts show up more than once on my phone because of synchronization errors."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2856563)

Jessie B.

Home Craft Worker

> "It collaborates well with other communication apps, where you can do extra, like sending a message on Telegram or making a video call on Google..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4039532)

DP

Dan P.

Creative Director

> "Sometimes it glitches and you get overlaps and duplicate contacts, especially if we switch to a new phone or a new computer."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2861671)

JD

John D.

Teacher

> "I enjoy its ability to divide contacts into categories."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039)

Larisa B.

Accountant-general

> "Sometimes import / export does not work well, perhaps this is affected by the quality of the Internet connection and the lack of a large amount of..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2826349)

JL

Jairo L.

Quality assurance specialist

> "This app helps me to save phone numbers, addresses and profiles in social media linked to my contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3601383)

Alejandro T.

General Manager

> "I think it ha no features that I don't like... maybe the layout is not the best, but that not very important"

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2939633)

SS

Sachin S.

Business Development Manager

> "Overall, Google Contacts is a complete solution for Contact Management throughout all devices for real-time synch and backup of contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4465114)

KK

Karen K.

Teacher

> "I have a hard time remembering how to sign into my google account"

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3176684)

NI

Nikita I.

Resident Doctor

> "The most valuable feature is the cloud storage and the sync with various devices via just adding the account details."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3612343)

JS

Justin S.

DevOps Engineer

> "Google Contacts succeeds for individual users but fails in an enterprise setting because of the limited scope of sharing."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2841283)

[View Reviews](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

## User interface

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

4.11 (1,298)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)

4.71 (703)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Keap

Top features

29/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/76390/Infusionsoft/#features)

Google Contacts

9/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/203196/Google-Contacts/#features)

### Recognition

No recognitions have been awarded to Keap

Google Contacts is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Contact ManagementSoftware (2023) 

Best Value Contact ManagementSoftware (2022) 

### Deployment & support

Keap

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Contacts

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Keap

-   By Keap
-   Located in United States
-   Founded in 2001

Google Contacts

-   By Google
-   Located in United States
-   Founded in

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Features

4.2

3.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-76390/Constant-Contact-vs-Infusionsoft)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Contact vendor for pricing

Price

$20/month

4.6

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-203196/eWay-CRM-vs-Google-Contacts)

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.11 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

vs

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.82 (2,128)](https://www.capterra.com/p/198994/Systeme/reviews/)

$299/month

Price

$17/month

4.1

Features

4.7

3.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/76390-198994/Infusionsoft-vs-Systeme)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Contact vendor for pricing

Price

$15/month

4.6

Features

4.5

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-203196/ActiveCampaign-vs-Google-Contacts)