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Designed for freelancers, self-employed, micro-enterprise, small businesses, and medium-sized companies.
Dealer.com digital marketing solutions serve Automotive Dealerships, Dealer Groups, and National Brands. We provide Website, cross-channel advertising, and specialized digital marketing expertise.
The capabilities of this software are amazing. Once you have an understanding of how it works, then it can do amazing things for your business.
The one problem with the software is that it is a beast of features and I can easily get lost in the minefield.
I like that it gathers all the reporting in one spot, makes it very convenient. I also really like that you can customize it however you'd like to best fit your company needs.
Customer service is horrible. I wanted to cancel BEFORE my next billing and they said that I had to schedule a call before I could cancel which is ludicrous.
I love the tracking of our opportunities with the access to forecast our high and low potential month by month. It's also wonderful to understand where the weakest points are for conversion.
The access to files and photos and emails is so limited and difficult and time wasting that I scream at it every time I use it. I hate this product and have for a while.
A solid platform with pretty much everything you would need from a CRM and lead/sales management software. Nice dashboard and interface with a solid resource library and interesting blog updates.
You know that they suck when they have to change there name so they can try and rebrand themselves but at the end of the day they are still confusionsoft.
Easy to build webpages, large media library, great informational reporting, and the support staff is friendly and always willing to help.
It has THE WORST page editor I've ever experienced in my life. We are in the 21st Century and this platform can't find a way to pause the live page while you are editing.
Our dealership has used dealer.com for approximately 5 years now and they have been great. Always there to help when we need it from the support team to our account managers.
My overall experience as a marketer with Dealer.com is frustrating. My stress levels increased every time I had to go into the back end.
I have used this for over three years and am always happy with the updates and ease of use.
If you know how to code yourself, I find it difficult to modify their website.
Dealer.com is an approved vendor for all our manufacturers (5 brands). They can easily share information with each other and this is why we've been with them for so long.
Of course, it is hard to say how backend and operations are for those sites, but Dealer.com needs to get into the game for things that multitudes see.
Eli B.: Hey. I'm Eli. I'm a CEO of an SMMA, and we have less than 10 employees. And I give Keap a five out of five. So I was using HubSpot originally, and I use Keap for a lot of my other clients as well. I like Keap because the lead nurturing capabilities and automation are superior to HubSpot for a couple different reasons, one of which includes the Zapier integration. It's a lot more intuitive and easy to set up on Keap's side than it is in HubSpot, and the pricing definitely plays a role. So we chose Keap, and we implement Keap for a lot of our new clients and existing clients who already use it. We like to use Keap to nurture our leads that come in, as well as prioritize them based on where they are in the sales pipeline. Getting started with Keap was extremely easy. It's just the click of a button. There's some integrations you need to do if you want to integrate it with WordPress, or other marketing software that you use. The good news is it does have a pretty easy to use Zapier integration if you're familiar with that platform. So you could connect it to virtually any other marketing app you use. If you are looking for a CRM for your business, or just a way to automate your marketing efforts, I definitely recommend Keap. Not only does it have the capabilities to do everything, if you aren't able to figure something out on your own, their support team is fantastic, and can pretty much walk you through any step of what you're trying to accomplish.
Kyle W: Hello, my name is Kyle. I'm a videographer in the manufacturing industry, and I give dealer.com ControlCenter a four out of five. Before we went with dealer.com, we were previously using Carfax as well as a dealertire.com and just Facebook and other social media platforms. We were pretty new to this whole CRM online business and we were kind of shopping around for a while until we felt that dealer.com was the best option for us. We decided to go with dealer.com in the end because of price, convenience, and they gave us one of the best demos that we've seen with online software, such as this. It really sold us the whole package after we had that scheduled demo with them. The onboarding process was relatively easy for me and some of my coworkers for the most part, but when it came to onboarding our actual salespeople, who skew more towards the older crowd, it's a little hard. But then again, when it comes to any kind of computer program, they take a while for them to understand how to use it and why they need to be using it to get optimal sales. Once we got them through that process, they were able to easily use it, and it honestly increased their sales. My advice for anyone that's looking for something of this kind of software at dealer.com, as always, going in doing a live demo with people always helps that decision-making process. But I highly recommend going through their website because they have, what I feel like most people don't have on their website for stuff like this, is success stories. They show you the actual products they are making and helping other dealerships with. And in the end, I feel like that should be the stamp of approval. That's what we all want to see at the end of the day, is someone successfully using that product before we hit that buy button.
Keap
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