mParticle Analytics vs Lucky Orange: Which is a better fit?

Eric: Hello, my name is Eric. I'm the VP of Revenue and Operations at Luxy Ride. Luxy Ride is a technology platform designed for organizations and individual travelers who are looking to get a professional vehicle to pick them up anywhere across the nation. Our main focus is individual consumers as well as corporations. My ratings for Lucky Orange were three out of five. Before using Lucky Orange, we weren't using any platforms specifically. We did do a lot of different unique things that were available through WordPress and some of our websites, but we came across Lucky Orange over a year ago when looking at different resources to be able to track website traffic and also more specifically look at rage clicks on where we were losing traffic. The main reason we ultimately chose to go with Lucky Orange was first its ability to be set up relatively quickly. The second thing was the initial price point was very attractive for a startup. Organizations are always conscious of what their spend is, even if it's just a small monthly fee without any contract, we're still conscious of our budgets and initially Lucky Orange was fit right in place for being able to be turned off when we were done using it, and also the cost point was very attractive to us from an initial offer. The onboarding and integration process for Lucky Orange was really easy. It was just a couple lines of code that we were able to add onto the back end of our website to be able to track some things. We did have some technical challenges on our end, not attributed to Lucky Orange, that we had to navigate through, just from a technical standpoint, from our platform. But the Lucky Orange platform was very easy to use. The content available online to help us walk through that process was seamless, and ultimately it was an easy setup process. If anybody was looking at a product like Lucky Orange I would make sure you understand what your main reasons are to utilize it. Being that it's not a contract driven platform where you have to sign up for 12 months, you can do it month by month, trying to figure out what you're trying to understand, so that way every month you can continue to justify that cost. And then the second thing was just to make sure you understand all of the features and functionalities within Lucky Orange. At our organization, we didn't have the bandwidth or the time to continue to dive into the product itself and not having a dedicated account manager that was willing to train us or able to train us we felt like we didn't get our full value as the price went up for the platform.