RecDesk vs Gladstone: Which is a better fit?

There was seamless integration, and extremely knowledgeable, friendly, and responsive help staff from the beginning of the process to present.

The only con is one that any program would struggle with. We have 7 different municipalities within our school district and residents are charged a certain rate and non residents a different rate.

We have had a very favorable experience. The sales and implementation teams have been proactive and thoughtful about all elements necessary for us to have a successful launch.

Ve had many complaints that the process is too time consuming and they just call me to have me do it.

We love working with this system. It has opened our programming to so many more members of our community and created an ease of use that helps our staff serve.

Once parents put in their own emergency forms, they cannot go back in and update the information without registering for another program.

RecDesk is a reliable and useful collection of tools that will help any Parks and Recreation Department provide the highest quality of service to the patrons of their community.

When creating programs, its frustrating to have to keep saving on every tab and also every individual date that it added.

Ease of improvement through the screens. Ability to make refund/amendments without logging out someone completely and then logging in someone else with authority.

The initial Plus2 platform hadn't had any major developments in recent years, which was disappointing.

I will maintain, as I always do, Gladstone tech support are fantastic and were nothing but patient, understanding and helpful. You have some outstanding support staff.

Once we have these we wont need Plus 2. Using both gets confusing.

The reporting functionality (eyeQ) is comprehensive and enables us to effectively analyse our business streams in a streamlined and accurate way, which benefits the entire business.

I believe that they are ahead of the rest of the UK market in working that partnership for mutual benefit. I find them easy to work with, responsive and well integrated with our sector.