# Compare RetailEdge vs Lightspeed Retail 2026 | Capterra > Unsure of what to choose? Check Capterra to compare RetailEdge and Lightspeed Retail based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/76636-120491/RetailEdge-vs-Lightspeed-Retail --- # RetailEdge vs Lightspeed Retail Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RetailEdgeLightspeed Retail2/4 selected [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) [## RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting Price $495.00one time Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment LS RD Based on [186 reviews](#user-reviews) Positive 183 Neutral 2 Negative 1 [## Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Starting Price $109.00/month Value-for-Money 3.8 Functionality 3.9 Ease of Use 4.1 Customer Service 3.9 Reviews Sentiment Based on [975 reviews](#user-reviews) Positive 744 Neutral 57 Negative 174 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,580 reviews from retail pos system software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings For Retail 4.9 Payment Processing 4.6 Inventory Management 4.7 Sales Reports 4.8 eCommerce Management 3.9 65%Fit Feature ratings For Retail 2.4 Payment Processing 2.7 Inventory Management 3.2 Sales Reports 3.3 eCommerce Management 3.0 User satisfaction User satisfaction 4.8 User reviews[186](https://www.capterra.com/p/76636/RetailEdge/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.8 Customer support 4.8 User satisfaction 4.0 User reviews[975](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 3.8 Customer support 3.9 Price starts from Price starts from $495Flat Rate, One Time - Free version - Free trial Price starts from $109Flat Rate, Per Month - Free version - Free trial Best for Best for Small to mid-sized retailers and businesses that have point of sale and inventory management needs. Best for Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience ## User reviews Pros & cons LS Lloyd S. Operations Manager > "RetailEdge has more features than I need at my independently-owned single location garden center and landscaping..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6756235) MD Michael D. Sales Manager > "Reports are very basic, no way to create a multiple invoice print-out for customer in-house charge accounts." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6751727) RD Robin D. Store Manager > "We run on a lot of grant funding so being able to pull reports with specific detail is outstanding." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016085) EP Eric P. Officer Manager > "RetailEdge does not allow for multiple vendors to be assigned to the same item. " [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016880) RD Robin D. Store Manager > "As gold subscibers, we get access to immediate and very helpful customer service that I feel is a good value for our..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016085) AK Ayla K. Operations Manager > "Duplicates and incomplete transfers have happened many times because an update wasnt enough." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7036739) RD Robin D. Store Manager > "Having an option for a membership and loyalty program has been an key feature for us. " [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016085) MD Michael D. Sales Manager > "Trying to get the discounts to add to the whole sale don't seem to function but that could be us." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6751727) AC Amy C. Owner > "The island system can be used independent of internet which works great for us when we have pop up events." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7017341) AB Amber B. Purchaser > "Maybe a little difficult to start out with something new if there are no videos to show exactly how to do things." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6578390) RD Robin D. Store Manager > "I love that Retail Edge provides us a point of sale system doing consignment and wholesale." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016085) MH Melissa H. Owner > "I really don't have the time to learn all the functions as some are complicated." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016096) MC Maureen C. Owner > "It is easy to use and if we have question that can’t be answered by Google - we email and have answer almost..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016055) JW Jenny W. President > "Occasionally we have issues with our day end reports, they tend to duplicate the days sales." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4976562) DK Debbie K. Owner > "RetailEdge is an excellent POS system that is easy to use and backed by fantastic customer service who are always ready..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016535) BL Bill L. Owner > "too many screens asking for passwords, hard to enter inventory from POs - maybe we are doing it wrong?" [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4866596) SV Stephanie V. Co-Owner > "Customer service and value for money are the best things about RetailEdge." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016090) CM Chris M. Inventory Control Specialist > "Reports could use some attention are a bit hard to navigate." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4991862) DH Dan H. Museum Store Manager > "The detailed reports allow you to deeply analyze your business. " [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6750813) DD Dian D. Volunteer > "Shouldn't be challenging to make sales." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6127590) LS Lloyd S. Operations Manager > "I also love all the features that are available with the huge price tag that other POS systems try to charge." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6756235) CP Cindy P. President > "The prompt for the description field after you fill in the stock number is a little annoying. " [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4750567) MT Michele T. Owner > "The tech suport team is awesome and they update the program on a very regular basis." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016008) VB Vickie B. Office Manager > "Also the boxes on my large screen are too small or too big and off the screen." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___3514704) PE Psychi E. Coo > "Invoicing is quick and easy with a dependable security features." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016497) JS Jonathon S. OWNER > "time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a small..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#SoftwareAdvice___3286845) MH Melissa H. Owner > "Easy to use and many functions that help run a business." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016096) JS Joyce S. owner > "The only downside that I have found is that there is so much available and I have only started scratching the service..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4684310) TZ Tammy Z. Resort Manager > "Their customer service is prompt and amazing." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7015988) CG Connie G. Retail Lead > "It just requires me to call on help and not be able to do it myself." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4644122) TZ Tammy Z. Resort Manager > "The customer service we have always received from their team is amazing." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7015988) DR Dale R. Managing Director > "The options are adequate, but the interface is not user-friendly for regular changes..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___2849007) LS Lloyd S. Operations Manager > "Everyone has been so helpful and patient even when it took me a few times to figure out some of the steps and remember..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6756235) JS Jonathon S. OWNER > "using it for over two years and I regret buying 52 times a year. " [See full review](https://www.capterra.com/p/76636/RetailEdge/#SoftwareAdvice___3286845) MD Michael D. Sales Manager > "Ease of entering product, Easy to train new employees on, Saved sale abilities and remote work stations." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6751727) DS Donna S. CIO > "It does not integrated with my website database, Magento." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___2303355) [View Reviews](https://www.capterra.com/p/76636/RetailEdge/reviews/) ED Erin D. Owner Operator > "Our new system is easier for staff, more transparent on the backend, and supported by a team that actually communicates and follows through. If..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) JW Jeff W. CEO > "The integration issues, added costs of including so many additional applications and the delayed payment over the weekend, where lightspeed..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) CT Carleton T. Admin > "The main reason I signed up for Lightspeed Retail was so that I could keep my e-commerce website's stock properly synced up with my in-store..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6612572) ES Elissa S. Owner > "It is embarrassing to have to punch customers' cc numbers in manually because you cannot obtain a functioning credit card machine." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785) TA Taryn A. Business Operations Supervisor > "I like how all your reports are in one place and you can easily find the information you need by filtering the reports." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6437877) GF Giuliana F. co owner > "Then, on \[sensitive content hidden\], I received an unexpected invoice for an additional $930. When I contacted the billing department, I was..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) AB Amile B. Administrator > "It helps to give you a better view and analysis of your sales reports." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) ES Elissa S. Owner > "In addition, I just received an email that the cost of the service will be increasing by $40/month, making it more expensive than most retail..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785) ED Erin D. Owner Operator > "We stayed longer than we should have because switching POS systems felt overwhelming. But making the leap was 100% worth it." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) GF Giuliana F. co owner > "After reading other reviews, I’ve found that I’m not alone in this situation—other customers have faced similar issues with misleading promises..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) KT Kyla T. Owner > "We were offered a significant start up discount for the first year, and the terminal was free. Once we set up the system, it has been clear..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341) ED Erin D. Owner Operator > "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) AB Amile B. Administrator > "I like the inventory tracking and categorising your products." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) MW Max W. Manager > "A couple times it lagged when switching screens but nothing major." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578) MW Max W. Manager > "I liked how fast you can ring things up when it's busy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578) ED Erin D. Owner Operator > "Lightspeed made major errors on our tax forms two years in a row." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) AB Amile B. Administrator > "Lightspeed has help me with sales analysis better." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) JW Jeff W. CEO > "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more money and time..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) RA Railan A. Manager > "Our overall experience has been very good - I have much more control over inventory, discounts, more robust reporting, and human error estimated." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025) AS Alex S. owner > "basic issues that they have not fixed have ruined my experience with what otherwise could have been a good system. Since I started using LS in..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780) Faiyaz T. CEO > "Its user-friendly interface and customizable features make it a standout option, allowing retailers to personalize the system to meet their..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084) SJ Sean J. CEO > "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824) Faiyaz T. CEO > "In addition to its robust capabilities, Lightspeed Retail also provides mobile access and website management functionality, providing retailers..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084) EL Elisa L. Owner/manager > "Impossible to call them, texted them like everyday all day to resolve problems, I could open for my first service because of them also havent..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4994010) CE Cody E. Store Manager > "Super simple and easy for my consumers transactions." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6591825) MC Matt C. Pres > "Horrible interactions when you're lucky enough to get a human involved - which is typically only on the sales side of the business. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) EK Ekin K. Operations Specialist > "It is capable software system can handle your small retail shop with ease." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___5057285) CV Carolina V. Owner > "Even the barcode label printer will only work with an specific brand that costs almost 3 times than a generic. If you are ok with paying 3 times..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4985659) Nerissa L. Managing Owner/ Store Manager > "We have been using Lightspeed for our retail firearm business and this has been very helpful for us in monitoring our sales and inventory." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3879696) ED Erin D. Owner Operator > "We’re talking critical 1099 mistakes that could’ve caused serious issues if we hadn’t caught them ourselves." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) RA Railan A. Manager > "Inventory, POS, Reports, and discount features are all easy to configure and use." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025) AB Allen B. Owner > "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for lack of a..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085) DR Daniel R. Jeweler > "Also the ability to use multiple registers at once and complete payments at the same time has been a life saver." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3550919) ED Erin D. Owner Operator > "It felt like we were stranded on issues, big and small." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) RK Ron K. President > "Overall, operating Lightspeed in multiple locations has made processing retail transactions and managing those transactions easy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4236667) GF Giuliana F. co owner > "I was shocked, as this had never been disclosed to me during the sales process." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) CD Cameron D. Owner > "Pricing is affordable for small business. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347) KT Kyla T. Owner > "I do not love the monthly fees now that our yearly discounted rate has come to an end." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341) JF John F. Owner > "years ago it was the best customer service around." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6139527) HA Henry A. Owner > "Merchant allows debit card to proceed with a chargeback without returning the merchandise , scary and dangerous for any business." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6122275) MZ Melana Z. server > "very good, easy to use, learn and very quick to take guests orders, course meals, and send to Kitchen." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6161140) FJ Frank J. CEO > "They \[sensitive content hidden\] misrepresented the product claiming we could store our inventory in bin locations which is not true. Upon..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4940279) LB Lynda B. Owner > "Payment processing is good." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6113432) DS David S. Owner > "They just launched new payment method and are forcing me into using it or I will be charged extra transaction fee for staying with my existing..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4922683) MH Miguel H. CEO > "Good luck getting an email to anyone in the payments office or even have anyone in the office on a random Monday because it's a "holiday"?" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3589157) AS Alex S. owner > "The 2nd issue started in dec 23, I am no longer able to refund a customers purchase and put it back into inventory." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780) MS Madhusudan S. Software Engineer > "Many features, including simple refunds and returns." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4587257) BH Brandy H. Owner > "I cant get them to prove any damage and they haven't returned the product which I technically own. And now of course my sales rep Simon tells..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4931073) NS Nonde S. Sales and Marketing Manager > "The pros of lightspeed Is that it helps in sorting out our shops inventory very well and simplifies our work and their customer service is on..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2955562) MC Matt C. Pres > "I had an issue with the POS service - it took 3 months just to get a response! " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) CS Cynthia S. Owner > "Accuracy is very important and when I run a report or look at inventory it is correct." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4753466) JK Jeff K. owner > "Lightspeed auto increased our rate 300% do to credit card processing Extortion is how they opporate" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4873271) CA Christine A. Accountant > "You can manage inventory and run reports easily." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750) CD Cameron D. Owner > "Lacking in some reporting function, is available at added costNew fee structure for users not interested in Lightspeed payments" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347) CD Catherine D. Owner > "For a price that a small business can afford, Lightspeed allows us to have an efficient POS and integrated inventory system. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3245681) VR Verified Reviewer Director > "Almost everything, from being totally mislead in the sales process, squeezed into their processing, ignored and dismissed on support tickets." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___5074553) BC Brian C. Owner > "Inventory management was easy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023) CS Carly S. Owner > "The card processing is slow, which is particularly frustrating at Christmas when we have a line to the door." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4866554) KM Kaleigh M. Owner > "I am beyond ecstatic to be able to track my inventory in real time, manage payroll hours with ease, add items and price them almost instantly,..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3172209) Sarah C. Director > "We have actually found the system to be slower than before and with many glitches with stock deduction and control." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) RL Rebecca L. Manager > "As we started to accept e-transfer payments we were able to add and monitor this detail easily within our system." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3227814) BC Brian C. Owner > "A few days and a plethora of calls, emails and online messages later, someone told me the rep gave us the wrong paperwork to fill out." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023) GJ Gabriel J. STORE MANAGER > "I am glad we chose them for our business, They are friendly and customer service oriented when I have an issue or problem" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3517089) Sarah C. Director > "I don't know how Lightspeed is able to get away with behaviour that flagrantly ignores anti-competition laws in the UK." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) EC Elizabeth C. General Manager > "Creating items and managing retail is very easy through Lightspeed Retail. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3561523) JP James P. Director > "for the last 2 years we have not been able to reconcile inventory counts due the software timing out. but the icing on the cake was when they..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3793515) SA Sam A. Owner > "Appears simple and easy to use, simple to set up and cost effective." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814) CH Chris H. General manager > "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) JV Janet V. Owner > "It is a very user friendly system. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836) CH Chris H. General manager > "Lightspeed has been high maintenance and extremely picky to set up our account and completely useless in making things function on their end." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) Noemí P. Marketing Director > "Lightspeed is one of the best out there in terms of inventory management." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102) JA James A. owner > "Was told a lot of inaccurate information at sales, just to be told at implementation it would not do those things that were promised." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6293788) BB Brian B. Owner > "Cloud based makes taking it on the road to do mobile events a breeze for payment processing and inventory management." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3362812) AC Anna C. CEO > "For example, we were sold on a shopify integration, which is not true." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6210077) WG Willis G. Owner > "Entering inventory was very straight forward and I was able to make sales immediately." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3730982) BH Brandy H. Owner > "I didn't like that it was web based if I didn't have an iPad and I was told that using my computer was just as easy, which I disagree." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4931073) MS Matt S. Accounts assistant > "Very simple to use and great reporting features for things like daily sales by product." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4473495) HG Helena G. CEO > "I didn't want to take the time and effort to switch but after they charged me $650 per location with out notice...I'm OUT!" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5070221) AS Arjun S. Technology officer > "I liked the design of the software and support was very helpful in temporarily solving issues." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3932413) AB Allen B. Owner > "HOURS have been spent trying to work with this company on this issues and the level of customer service is so sub par" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085) [View Reviews](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) ## User interface 4.76 (186) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) 4.03 (975) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features RetailEdge Top features 44/50 - Accounting Integration - Activity Dashboard - AI Copilot - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Commission Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - eCommerce Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - For Retail - Generative AI - Gift Card Management - Inventory Management - Inventory Replenishment - Inventory Tracking - Loyalty Program - Multi-Currency - Multi-Location - Order Management - Payment Processing - Point of Sale (POS) - Price/Margin Management - Pricing Management - Product Catalog - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting & Statistics - Retail Inventory Management - Retail Management - Returns Management - Returns Tracking - Sales Reports - Sales Tax Management - Sales Trend Analysis [See all features](https://www.capterra.com/p/76636/RetailEdge/#features) Lightspeed Retail 42/50 - Accounting Integration - Activity Dashboard - AI Copilot - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Commission Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - eCommerce Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - For Retail - Generative AI - Gift Card Management - Inventory Management - Inventory Replenishment - Inventory Tracking - Loyalty Program - Multi-Currency - Multi-Location - Order Management - Payment Processing - Point of Sale (POS) - Price/Margin Management - Pricing Management - Product Catalog - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting & Statistics - Retail Inventory Management - Retail Management - Returns Management - Returns Tracking - Sales Reports - Sales Tax Management - Sales Trend Analysis [See all features](https://www.capterra.com/p/120491/Lightspeed-Retail/#features) ### Recognition RetailEdge is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Point of SaleSoftware (2026)  Lightspeed Retail is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support RetailEdge Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Lightspeed Retail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RetailEdge - By High Meadow Business Solutions - Located in United States - Founded in 1989 Lightspeed Retail - By Lightspeed - Located in Canada - Founded in 2012 ## Popular Comparisons [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.76 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $495one time Price $349one time 4.6 Features 3.8 4.7 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/76636-152638/RetailEdge-vs-Epos-Now) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $109/month Price $349one time 3.9 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/120491-152638/Lightspeed-Retail-vs-Epos-Now) [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.76 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) vs [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/) $495one time Price $29/month 4.6 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/76636-83891/RetailEdge-vs-Shopify) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/) $109/month Price $29/month 3.9 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-120491/Shopify-vs-Lightspeed-Retail) [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.76 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,395)](https://www.capterra.com/p/207944/PayPal/reviews/) $495one time Price $0.29 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76636-207944/RetailEdge-vs-PayPal) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,395)](https://www.capterra.com/p/207944/PayPal/reviews/) $109/month Price $0.29 3.9 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-207944/Lightspeed-Retail-vs-PayPal) [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.76 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) vs [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (240)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) $495one time Price $5/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76636-205337/RetailEdge-vs-Shopify-POS) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (240)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) $109/month Price $5/month 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-205337/Lightspeed-Retail-vs-Shopify-POS) [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.76 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) vs [PHP Point of Sale](https://www.capterra.com/p/145413/PHP-Point-of-Sale/)[4.69 (340)](https://www.capterra.com/p/145413/PHP-Point-of-Sale/reviews/) $495one time Price $59/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/76636-145413/RetailEdge-vs-PHP-Point-of-Sale) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/) $109/month Price $0.01 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-171165/Lightspeed-Retail-vs-PayPal-Here-app) [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.76 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) vs [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) $495one time Price $0/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/76636-170272/RetailEdge-vs-Square-for-Retail) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,029)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $109/month Price $0/month 3.9 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/120491-275802/Lightspeed-Retail-vs-Square-Point-of-Sale)