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Small to mid-sized retailers and businesses that have point of sale and inventory management needs.
Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience
It is easy to use and is awesome for managing inventory. The reporting functionality is very helpful for ordering and deciding what inventory should be discontinued or reordered.
The only real complaint I have with this software is when receiving check payments from customers there is no field to enter the actual check number.
For what you can do with the software, it is very affordable. We have been very happy with all the features we use in the software.
I feel there are a few reports that still show all locations data even though based on their user "rights" they should have limited visibility. Maybe I missed a step during setup.
It provides a flexible and user friendly POS that fits my business. It is affordable, secure, provides numerous reports and has the best support service you will find.
Every vender and government agency I deal with charges me their processing fees, why can't I do the same through RetailEdge.
Great point of sale software with an amazing support team. Fifteen years of business and very happy.
Using the report drop down boxes. I have to bring up sales 3 times before I get to the list I need.
Great service, great product. We switched over to this as our POS system and we are very happy with the change.
You choose the first letter of the vendor and then you have to arrow down. Pretty dumb to complain about this, I know.
I love the flexibility of Lightspeed as it offers a multitude of integrations and options for expanding programs to our customers. We use their gift card and customer loyalty integrations every day.
Customer no service tells you what's wrong doesn't listen to problems.
Love using it, it's super easy. If I ever have an issue or I don't understand how to do something their 'help' function is really useful and the chat and phone support have been a real lifesaver.
He takes 2-3 days to respond to me and the tells me that I would not be receiving my money back because the product is damaged.
The conversion went as close to seamless as possible, the on boarding and continuing support is outstanding, and the product fits our needs beyond our expectations.
There are no plans for a solution-based response. For the most part, tech support gives their best effort to solve problems - problems that occur due to an inadequate product.
Steve J.: Hi, I'm Steve. I'm a business owner, and I give Lightspeed Retail five out of five stars. For more reviews, click below. Before our Lightspeed Retail, we had EMSI, which didn't work for us, because we were looking for a cloud-based solution, something that was a little bit more flexible that we could take offsite and use easier. Lightspeed fills that need very well. For us, Lightspeed offers the flexibility of working offsite or onsite. It offers 24-hour tech support, and it's constantly adding new features and responding to suggestions from its customer base. The onboarding process for Lightspeed was easy, straight ahead. As long as you're familiar with exporting documents through an Excel sheet, you can upload them right there and into your new system. If you're considering Lightspeed Retail, make sure that all your data is organized and effective. That way you can make an easier transition into the new system.
RetailEdge
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