# Compare RetailEdge vs PayPal 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RetailEdge and PayPal based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/76636-207944/RetailEdge-vs-PayPal

---

# RetailEdge vs PayPal Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RetailEdgePayPal2/4 selected

[RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/)

[## RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting Price

$495.00one time

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

LS

RD

Based on [186 reviews](#user-reviews)

Positive

183

Neutral

2

Negative

1

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,408 reviews](#user-reviews)

Positive

24,820

Neutral

1,064

Negative

524

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## Summary

* * *

Key features rated by users

Features selected based on 2,617 reviews from retail pos system software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

For Retail

4.9

Payment Processing

4.6

Inventory Management

4.7

Sales Reports

4.8

eCommerce Management

3.9

94%Fit

High performer

Feature ratings

For Retail

4.7

Payment Processing

4.6

Inventory Management

4.1

Sales Reports

4.6

eCommerce Management

4.4

User satisfaction

User satisfaction

4.8

User reviews[186](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.8

User satisfaction

4.6

User reviews[26,408](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

$495Flat Rate, One Time

-   Free version
-   Free trial

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Small to mid-sized retailers and businesses that have point of sale and inventory management needs.

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

## User reviews

Pros & cons

LS

Lloyd S.

Operations Manager

> "RetailEdge has more features than I need at my independently-owned single location garden center and landscaping..."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6756235)

MD

Michael D.

Sales Manager

> "Reports are very basic, no way to create a multiple invoice print-out for customer in-house charge accounts."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6751727)

RD

Robin D.

Store Manager

> "We run on a lot of grant funding so being able to pull reports with specific detail is outstanding."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016085)

EP

Eric P.

Officer Manager

> "RetailEdge does not allow for multiple vendors to be assigned to the same item. "

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016880)

RD

Robin D.

Store Manager

> "As gold subscibers, we get access to immediate and very helpful customer service that I feel is a good value for our..."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016085)

AK

Ayla K.

Operations Manager

> "Duplicates and incomplete transfers have happened many times because an update wasnt enough."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7036739)

RD

Robin D.

Store Manager

> "Having an option for a membership and loyalty program has been an key feature for us. "

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016085)

MD

Michael D.

Sales Manager

> "Trying to get the discounts to add to the whole sale don't seem to function but that could be us."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6751727)

AC

Amy C.

Owner

> "The island system can be used independent of internet which works great for us when we have pop up events."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7017341)

AB

Amber B.

Purchaser

> "Maybe a little difficult to start out with something new if there are no videos to show exactly how to do things."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6578390)

RD

Robin D.

Store Manager

> "I love that Retail Edge provides us a point of sale system doing consignment and wholesale."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016085)

MH

Melissa H.

Owner

> "I really don't have the time to learn all the functions as some are complicated."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016096)

MC

Maureen C.

Owner

> "It is easy to use and if we have question that can’t be answered by Google - we email and have answer almost..."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016055)

JW

Jenny W.

President

> "Occasionally we have issues with our day end reports, they tend to duplicate the days sales."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4976562)

DK

Debbie K.

Owner

> "RetailEdge is an excellent POS system that is easy to use and backed by fantastic customer service who are always ready..."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016535)

BL

Bill L.

Owner

> "too many screens asking for passwords, hard to enter inventory from POs - maybe we are doing it wrong?"

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4866596)

SV

Stephanie V.

Co-Owner

> "Customer service and value for money are the best things about RetailEdge."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016090)

CM

Chris M.

Inventory Control Specialist

> "Reports could use some attention are a bit hard to navigate."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4991862)

DH

Dan H.

Museum Store Manager

> "The detailed reports allow you to deeply analyze your business. "

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6750813)

DD

Dian D.

Volunteer

> "Shouldn't be challenging to make sales."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6127590)

LS

Lloyd S.

Operations Manager

> "I also love all the features that are available with the huge price tag that other POS systems try to charge."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6756235)

CP

Cindy P.

President

> "The prompt for the description field after you fill in the stock number is a little annoying. "

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4750567)

MT

Michele T.

Owner

> "The tech suport team is awesome and they update the program on a very regular basis."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016008)

JS

Jonathon S.

OWNER

> "time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a small..."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#SoftwareAdvice___3286845)

PE

Psychi E.

Coo

> "Invoicing is quick and easy with a dependable security features."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016497)

JS

Joyce S.

owner

> "The only downside that I have found is that there is so much available and I have only started scratching the service..."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4684310)

MH

Melissa H.

Owner

> "Easy to use and many functions that help run a business."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016096)

CG

Connie G.

Retail Lead

> "It just requires me to call on help and not be able to do it myself."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4644122)

TZ

Tammy Z.

Resort Manager

> "Their customer service is prompt and amazing."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7015988)

VB

Vickie B.

Office Manager

> "Also the boxes on my large screen are too small or too big and off the screen."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___3514704)

TZ

Tammy Z.

Resort Manager

> "The customer service we have always received from their team is amazing."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7015988)

JS

Jonathon S.

OWNER

> "using it for over two years and I regret buying 52 times a year. "

[See full review](https://www.capterra.com/p/76636/RetailEdge/#SoftwareAdvice___3286845)

LS

Lloyd S.

Operations Manager

> "Everyone has been so helpful and patient even when it took me a few times to figure out some of the steps and remember..."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6756235)

DR

Dale R.

Managing Director

> "The options are adequate, but the interface is not user-friendly for regular changes..."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___2849007)

MD

Michael D.

Sales Manager

> "Ease of entering product, Easy to train new employees on, Saved sale abilities and remote work stations."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6751727)

DS

Donna S.

CIO

> "It does not integrated with my website database, Magento."

[See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___2303355)

[View Reviews](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

Lucia C.

Owner

> "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

KR

Kyle R.

Trainer

> "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little on..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

KK

Kapil K.

Development Head

> "My many customers complain that if they don't link a bank or card, which is a painstaking process, Paypal limits their account and it is hard to remove those limitations, so Paypal is not a first choice..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6825528)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

Tracie B.

Executive Director

> "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192)

Aman M.

Business Analyst

> "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money from..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703)

VR

Verified Reviewer

Operations coordinator

> "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

Daniel L.

Sales Startegist

> "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

Absana P.

Tier III Technician

> "Compared to other first choice payments like Zelle, Square or Venmo I find it to have more options especially with international transactions, however, it does have added fees. Despite this, it's adds an..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7066728)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

SF

Sandra F.

Professor of Marketing

> "Features like splitting bills with friends, managing subscriptions, and integrating with multiple payment options simplify daily financial activities"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049214)

BG

Blair G.

CEO

> "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100)

Ilysse R.

Project Manager

> "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166)

Amber L.

Owner

> "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539)

KR

Kyle R.

Trainer

> "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159)

VR

Verified Reviewer

Head of HR

> "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220)

Absana P.

Tier III Technician

> "Furthermore, i love it's ability to automate payments, whenever I was sublease an apartment I could just automate it for the start of the month without having to manual remember and pay."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7066728)

AS

Adewale S.

Officer

> "Secondly, when creating pool, it's difficult to insert your own image to the pool - it's either too big or too small and the image becomes terrible thereafter."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7071568)

VR

Verified Reviewer

Sales

> "Expense management, invoicing, customization, customer support and value for money are all here and amongst the best we've used as a business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7052734)

GA

George A.

Owner

> "I did not like the need to pay a processing fee for if your want your funds quicker than the mentioned 3 business days offered when doing a transer."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7051256)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

VR

Verified Reviewer

Operations coordinator

> "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

NS

Natalie S.

Senior immigration Advisor

> "its global payment method and ability to handle borderless payments in multiple currencies, but it has the intuitive interface."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7062346)

KF

Kam F.

Developer

> "I sent money to a vendor once. When I tried to track it, they said they had the option of keeping it on hold for up to 6 MONTHS before releasing it. When I asked them just to send it back they wouldn’t do..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049160)

HA

Heatherly A.

Dance Instructor

> "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119)

Yuriy Y.

Owner

> "Fees could add up quickly, and account limitations or holds were sometimes applied with little advance notice, creating uncertainty for users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

EB

Emma B.

Financial Controller

> "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a bank."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

AC

Aldophe C.

Student

> "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748)

BP

Bill P.

CEO

> "PayPal offers a straightforward method for receiving funds from donors and vendors, while providing transparent, auditable reports."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7064737)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

Malisha C.

Property Manager

> "The added buyer and seller protection gives me peace of mind, and I love that I can manage everything in one place without sharing my bank details.there isn't many bugs and issues with the site."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7071546)

CH

Charlie H.

Footballer

> "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012)

BY

Brian Y.

Visa Consulting Specialist

> "Has proved to be a reliable method of receiving consultation fee and service payments that have allowed me to conduct transactions without complicating my visa consulting practice."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7067437)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

VR

Verified Reviewer

administrator

> "Transactions are fast, the interface is intuitive, and the added buyer and seller protections give real peace of mind. Whether for personal use or business, PayPal has been a dependable tool that..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7052122)

VR

Verified Reviewer

Sales Manager

> "The conversion rate the provide is worse and they charge fees on top of that also. If 100 pounds = 125 usd , paypal will give only 115 only ."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7069266)

SM

Sanaa M.

Instructor

> "PayPal is a secure payment platform that provides ample customer support, expense management, and financing plans."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7051187)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462)

VR

Verified Reviewer

Owner

> "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755)

NAGESH B.

Sr Transaction Processing Officer

> "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

MI

Mena I.

Assistant Manager

> "It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6833800)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

VR

Verified Reviewer

Ecommerce Managaer

> "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. "

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

ClJ

Céline J.

Social Media Manager

> "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906)

JE

JoBeth E.

CEO

> "Additionally, when issues arise, such as holds or disputes, the resolution process can sometimes feel slow or lack clear communication"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

VR

Verified Reviewer

Real Estate Law Clerk

> "Customer service was slow when I once had a payment sent to the wrong account; it took a long time to receive a response, even though the issue was eventually resolved."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7057958)

FC

Fujimory C.

Founder

> "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380)

RS

Radha S.

Legal Assistant

> "Reviews or holds on funds can happen with limited explanation, and resolving issues through customer support can be slow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

CM

Cedric M.

Owner

> "PayPal provides me with a highly intuitive app that simplifies the process of sending and receiving invoices."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7060640)

JE

JoBeth E.

CEO

> "Transaction fees, especially for instant transfers or business-related payments, can add up."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

## User interface

4.76 (186)

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,408)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

RetailEdge

Top features

44/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Commission Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   For Retail
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Replenishment
-   Inventory Tracking
-   Loyalty Program
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Pricing Management
-   Product Catalog
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Retail Inventory Management
-   Retail Management
-   Returns Management
-   Returns Tracking
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis

[See all features](https://www.capterra.com/p/76636/RetailEdge/#features)

PayPal

24/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Commission Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Email Marketing
-   Employee Management
-   For Retail
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Replenishment
-   Inventory Tracking
-   Loyalty Program
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Pricing Management
-   Product Catalog
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Retail Inventory Management
-   Retail Management
-   Returns Management
-   Returns Tracking
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

### Recognition

RetailEdge is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Point of SaleSoftware (2026) 

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

RetailEdge

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RetailEdge

-   By High Meadow Business Solutions
-   Located in United States
-   Founded in 1989

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

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