--- title: "Compare RetailEdge vs Shopify 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare RetailEdge and Shopify based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/76636-83891/RetailEdge-vs-Shopify" page_type: "comparison" language: "en" --- # RetailEdge vs Shopify Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RetailEdgeShopify2/4 selected [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) [## RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting Price $495.00one time Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment LS LH Based on [188 reviews](#user-reviews) Positive 185 Neutral 2 Negative 1 [## Shopify](https://www.capterra.com/p/83891/Shopify/)[4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting Price $29.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [6,718 reviews](#user-reviews) Positive 6,232 Neutral 350 Negative 136 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Datascan Pharmacy Software 4.9 (163) * * * Starting Price $2500.00 Other,Per Month Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### AestheticsPro 4.4 (673) * * * Starting Price $160.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### Fishbowl 4.2 (1,132) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 84% of reviewers rated it above 4 stars * * * ### Phorest 4.8 (431) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 2,436 reviews from retail pos system software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings For Retail 4.9 Payment Processing 4.6 Inventory Management 4.7 eCommerce Management 3.9 Point of Sale (POS) 4.9 75%Fit Missing features Feature ratings For Retail 4.4 Payment Processing 4.8 Inventory Management 4.4 eCommerce Management 4.5 Point of Sale (POS) NA User satisfaction User satisfaction 4.8 User reviews[188](https://www.capterra.com/p/76636/RetailEdge/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.8 Customer support 4.8 User satisfaction 4.5 User reviews[6,718](https://www.capterra.com/p/83891/Shopify/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $495Flat Rate, One Time - Free version - Free trial Price starts from $29Flat Rate, Per Month - Free version - Free trial Best for Best for Small to mid-sized retailers and businesses that have point of sale and inventory management needs. Best for Shopify is used by entrepreneurs, solo sellers, retail stores, wholesale businesses, direct-to-consumer brands, global enterprises, and developers. ## User reviews Pros & cons LS Lloyd S. Operations Manager > "RetailEdge has more features than I need at my independently-owned single location garden center and landscaping..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6756235) MD Michael D. Sales Manager > "Reports are very basic, no way to create a multiple invoice print-out for customer in-house charge accounts." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6751727) LH Larry H. Owner > "I have used Retail Edge for over 10 years and I feel it is the best value in POS systems especially if you use..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7159159) EP Eric P. Officer Manager > "RetailEdge does not allow for multiple vendors to be assigned to the same item. " [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016880) RD Robin D. Store Manager > "We run on a lot of grant funding so being able to pull reports with specific detail is outstanding." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016085) AK Ayla K. Operations Manager > "Duplicates and incomplete transfers have happened many times because an update wasnt enough." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7036739) PS Peter S. Owner > "This software is a great tool to track inventory and sales. " [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7158970) MD Michael D. Sales Manager > "Trying to get the discounts to add to the whole sale don't seem to function but that could be us." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6751727) RD Robin D. Store Manager > "As gold subscibers, we get access to immediate and very helpful customer service that I feel is a good value for..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016085) AB Amber B. Purchaser > "Maybe a little difficult to start out with something new if there are no videos to show exactly how to do things." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6578390) RD Robin D. Store Manager > "Having an option for a membership and loyalty program has been an key feature for us. " [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016085) MH Melissa H. Owner > "I really don't have the time to learn all the functions as some are complicated." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016096) AC Amy C. Owner > "The island system can be used independent of internet which works great for us when we have pop up events." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7017341) DD Dian D. Volunteer > "Shouldn't be challenging to make sales." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6127590) RD Robin D. Store Manager > "I love that Retail Edge provides us a point of sale system doing consignment and wholesale." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016085) CP Cindy P. President > "The prompt for the description field after you fill in the stock number is a little annoying. " [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4750567) MC Maureen C. Owner > "It is easy to use and if we have question that can’t be answered by Google - we email and have answer almost..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016055) JW Jenny W. President > "Occasionally we have issues with our day end reports, they tend to duplicate the days sales." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4976562) DK Debbie K. Owner > "RetailEdge is an excellent POS system that is easy to use and backed by fantastic customer service who are always..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016535) JS Jonathon S. OWNER > "time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#SoftwareAdvice___3286845) SV Stephanie V. Co-Owner > "Customer service and value for money are the best things about RetailEdge." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016090) BL Bill L. Owner > "too many screens asking for passwords, hard to enter inventory from POs - maybe we are doing it wrong?" [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4866596) DH Dan H. Museum Store Manager > "The detailed reports allow you to deeply analyze your business. " [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6750813) JS Joyce S. owner > "The only downside that I have found is that there is so much available and I have only started scratching the..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4684310) PB Pryce B. Managing Member > "Has many other great features that continue to grow" [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7170936) CM Chris M. Inventory Control Specialist > "Reports could use some attention are a bit hard to navigate." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4991862) LS Lloyd S. Operations Manager > "I also love all the features that are available with the huge price tag that other POS systems try to charge." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6756235) CG Connie G. Retail Lead > "It just requires me to call on help and not be able to do it myself." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4644122) MT Michele T. Owner > "The tech suport team is awesome and they update the program on a very regular basis." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016008) VB Vickie B. Office Manager > "Also the boxes on my large screen are too small or too big and off the screen." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___3514704) PE Psychi E. Coo > "Invoicing is quick and easy with a dependable security features." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016497) JS Jonathon S. OWNER > "using it for over two years and I regret buying 52 times a year. " [See full review](https://www.capterra.com/p/76636/RetailEdge/#SoftwareAdvice___3286845) MH Melissa H. Owner > "Easy to use and many functions that help run a business." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016096) DR Dale R. Managing Director > "The options are adequate, but the interface is not user-friendly for regular changes..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___2849007) TZ Tammy Z. Resort Manager > "Their customer service is prompt and amazing." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7015988) CM Chris M. Inventory Control Specialist > "Reports could use some attention are a bit hard to navigate." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4991862) TZ Tammy Z. Resort Manager > "The customer service we have always received from their team is amazing." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7015988) DR Dale R. Managing Director > "The options are adequate, but the interface is not user-friendly for regular changes..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___2849007) LS Lloyd S. Operations Manager > "Everyone has been so helpful and patient even when it took me a few times to figure out some of the steps and..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6756235) AB Amber B. Purchaser > "Maybe a little difficult to start out with something new if there are no videos to show exactly how to do things." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6578390) MD Michael D. Sales Manager > "Ease of entering product, Easy to train new employees on, Saved sale abilities and remote work stations." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6751727) MH Melissa H. Owner > "I really don't have the time to learn all the functions as some are complicated." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016096) GH Gary H. Owner > "The user interface is well done and provides a very good experience for such a complete software package." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6613145) BL Bill L. Owner > "too many screens asking for passwords, hard to enter inventory from POs - maybe we are doing it wrong?" [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4866596) SV Stephanie V. Co-Owner > "Again the customer service has always been amazing." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___7016090) JS Joyce S. owner > "The only downside that I have found is that there is so much available and I have only started scratching the..." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4684310) LA Lyn A. Senior Personal Stylist > "We have a gold service plan and all of your tech support team are very responsive." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___6752621) CG Connie G. Retail Lead > "It just requires me to call on help and not be able to do it myself." [See full review](https://www.capterra.com/p/76636/RetailEdge/#Capterra___4644122) [View Reviews](https://www.capterra.com/p/76636/RetailEdge/reviews/) JG Jessee G. Director of Media > "The admin interface is clean, highly robust, and the built-in marketing reports allow me to track the performance of our advertising campaigns in real time." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7184721) VK Vitali K. IT Manager > "Misconfigured product will be abused by bad actors using specialised tools for shopify and you will loose money if you fail to catch these orders. If you list on shop app it will overtake your..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7125007) Gary A W. Founder CEO > "The platform has provided a reliable and scalable foundation for growing my business, making it easy to manage products, process orders, and reach customers through multiple sales channels." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7189310) AD Alexandre D. Secretary General > "They do reply to messages quickly but I have noticed delays during busy periods which I don't think is great when having problems with payments or data. When it comes to exporting large..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7172279) SA Simon A. Founder and Shopify E-commerce Strategist at Opklopper > "As an e-commerce agency and Shopify Plus Partner, Opklopper uses Shopify for professional online store builds, redesigns, replatforming projects and ongoing optimization." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7183991) SP Sonu P. Systems Analyst > "Costs can increase quite a bit over time, especially with paid apps and transaction fees. While the basics are easy, more advanced customization isn’t very straightforward and often needs..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7137755) RR Rebecca R. production manager > "The tools for product management, payments, and order tracking are well-designed and help streamline daily operations. While costs can increase with apps and upgrades, Shopify remains a strong..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7155126) AS ALFREDO S. lead > "Only once I think I couldn't enter the website due to the shopping congestion, I had to wait around 4 hours to be able to access it and make my purchase." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7117194) MC Melissa C. Lash supplier > "I have had multiple websites with shopify and I love how you can personalise everything from the comfort of your own home , there are many different payment options for customers from Apple Pay..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7125416) VR Verified Reviewer Technical Operations Manager > "there are some shortfalls of the API when it comes to managing inventory- the API only updates when available qty changes, not when reserved or committed qty changes." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7012537) SG Swagat G. CEO and Founder > "You could pretty much launch your e-commerce website solely with Shopify without having to worry about any other platforms from getting a domain name and hosting space, to securing the website..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7132419) Slayder R. Web Developer > "The only downside as a developer is that Shopify, not being open source, does not allow certain adjustments or customizations unless it is with authorization or direct support from Shopify." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7106336) BK Blerta K. Language Instructor > "The usability of the site in terms of creating a website is incredible as our non-technical teaching staff have been able to open storefronts to our online language courses and are able to..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7124063) Inbal H. Owner > "Sometimes it’s hard to find a feather that you are looking for and the AI support is not always helpful, and it takes some time to get a real person support" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7138817) Gary A W. Founder CEO > "The user interface is intuitive, which allowed me to get my store up and running quickly without needing extensive technical knowledge. As my business has grown, Shopify has continued to meet my..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7189310) Melanie B. Owner > "Also, while they do have a lot vendors so many people use shopify that many times a lot of the products are sold out and thats a problem if you are going to be a vendor on a large platform with..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6517922) Gary A W. Founder CEO > "The platform provides everything needed to run an e-commerce business in one place, including website hosting, product management, payment processing, shipping integrations, and marketing tools." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7189310) BL Brooks L. Buyer > "the costs can add up quickly, especially with paid apps and transaction fees, which can affect value for money." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7167204) RR Rebecca R. production manager > "Shopify’s tools for managing products, tracking orders, and analyzing sales make running an online business much more organized and efficient." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7155126) VR Verified Reviewer Project Manager > "Shopify can get a bit pricey, especially when you add up the monthly subscriptions, transaction fees (if you’re not using Shopify Payments), and the extra costs for apps to get all the features..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6647301) Gary A W. Founder CEO > "Shopify also integrates seamlessly with social media platforms and sales channels, allowing us to reach customers wherever they shop." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7189310) LC Leila C. Owner, Designer, Creator > "Also, this requires additional time to research; the apps can slow down the site and conflict with each other." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7133752) Song L. AI Integration Engineer > "It offers extensive integration capabilities across various areas, and the integration with BC, in particular, makes ERP management much more convenient for us." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7113690) NN Nabil N. IT Manager > "Some customization still requires digging into Liquid templating which isn't for everyone." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7144127) KL Kristin L. COO > "The interface is clean, and the platform offers a wide range of integrations and tools that make it simple to get a store up and running quickly." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7144536) AC April C. CEO > "The MAIN thing is that if I have an order for 100 units and they come 10 units to a box, there's no way to make a bulk shipping label purchase all at once." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6672505) KL Kristin L. COO > "Overall, Shopify is a capable platform with strong features, but my experience was impacted by billing confusion and a less-than-ideal support experience. While it works well from a..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7144536) ST Sean T. Content Creator > "Shopify is not cheap, and while the quality of the service is high, your monthly fee plus card fees can really bite into your overall sales profit." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7104621) Margie C. Owner > "I like Shopify because even the more affordable option (the basic level) offers a variety of options, and you're able to customize it to what you need." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7157870) Harshul S. Senior. Technical Support Specialist for Network Operations > "Also sometimes the store feels a bit slow when too many apps are installed." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7131800) SF Sarah F. Saler > "My overall experience with shopify is pretty amazing, it is helpful and sends me upcoming notifications on where my packages are and when they will deliver." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7142114) IA Ibrahim A. Admin > "However, it becomes less budget-friendly as your store grows and you start needing more advanced features." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7133532) Slayder R. Web Developer > "Another strong point is the payment options and Shopify Payments; it is usually very convenient due to having simple rates that can have benefits if contracted annually and paid monthly." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7106336) Amber L. Owner > "The SEO for Shopify is almost non-existent, you will need to heavily market your shop on your own to bring in traffic." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7077697) RR Rebecca R. production manager > "The platform is very user-friendly, even for beginners, and allows me to set up a professional-looking website without needing advanced technical skills." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7155126) TV Thomas V. Market research interviewer > "Hidden fees which can be bad for growing brands. While there are numerous advantages, you have to carefully consider pricing, content management constraints, etc." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7079869) Jonathan S. Founder > "The platform is easier to scale, the app integrations are strong, checkout feels polished, and there are far more tools available for growing a business." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7150727) VR Verified Reviewer Digital coordinator > "Overall, the experience with Shopify has been just OK, but trending more negatively the more I used it, and felt that ultimately it wasn't right for me both as a consumer and a user due to the..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7125933) DS Darren S. Product Owner > "Shopify provides a secure and scaleable solution, so you can start small and simple, then morph into something much larger and complicated." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7090468) VR Verified Reviewer Owner > "Some key features (such as advanced reporting and certain apps) are locked behind higher-tier plans or come with additional fees, which might not be ideal for very small businesses." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6555963) DM Dana M. Fulfillment Manager > "I went from manually typing in orders on behalf of customers, to orders being automatically ingested, which frees up my time immensely." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7027997) RP Ryan P. Speech Language Pathologist > "Shopify tends to take quite a bit in fees and it’s hard as a small business owner to see the amount of fees taken from the platform" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7031959) Jonathan S. Founder > "Customization options are excellent, and there is a large community and support network around the platform." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7150727) SA Suman A. Owner,Bookkeeper,TAxpreparer > "The biggest frustration is definitely the "app creep" and the way costs can quietly spiral out of control." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7168917) JA Josh A. Co-founder, VP of Marketing > "Ability to connect many 3rd party apps, edit code on the backend for full customization and allows 3rd party payment processors." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6569748) Felix N. Founder > "You can be paying them a lot of money each year, but doesn't mean you'll be able to speak to someone, or should expect a reply within 48 hours when you finally get through... Let alone the issue..." [See full review](https://www.capterra.com/p/83891/Shopify/#GetApp___6864893) HD Hannah D. Warehouse Assistant Manager > "Great customization tools, and the option to add apps that help your work flow and ensure you are working in a space/platform that ensures your business is running smoothly." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6780240) EK Edwin K. Ecommerce Technical Assistant > "Users often mention the additional transaction fees if you don't use Shopify Payments, limited free themes, and customization constraints." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6504178) MW Matthew W. Store Manager > "The built in shipping tools save me time and money and allows me to take care of online orders quickly leaving more time for my customers in store." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6854419) VR Verified Reviewer Architect > "Lastly, some users find the customization options limited unless you're comfortable with coding, which can be a hurdle for those wanting a highly unique store design." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6670811) SN Seth N. Operations Manager > "I think the user-friendliness of this is off the charts amazing, but the best feature for my user experience was Shopify's ability to integrate with my accounting and CRM and offer a variety of..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6851657) BM Brandon M. Owner > "You are limited in how much you can edit your store website interface. If you want complete customization, it may be frustrating for you." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6839281) AR Abhishek R. Digital marketer > "I use Shopify as my e-commerce store for my drop shipping business. And the best part is you not need any knowledge about anything Shopify's easy and user-friendly dashboard you can easily..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6674941) EJ Ethan J. Auditor > "The only issue I have with shopify is the integrated AI which takes away from the personality of creation." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7104365) CE Carmen E. Sales Supervisor > "I’ve used Shopify to build online stores for small businesses, and I’ve also worked at a brand that uses Shopify for its online store as well as its in-store POS system." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6763981) BD Barbara D. Account Manager > "My experience was just Okay - our Web Management team and Accounts Receivable team found issues that kept Shopify from being our 'Go To' program." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7073490) VR Verified Reviewer Owner > "Shopify’s app marketplace offers many tools to integrate for added functionality—like marketing, analytics, and dropshipping options—that can help scale a business. Plus, the support is..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6555963) NF Niccolò F. Cofounder, CTO > "There's a few things I don't like, such as how the website editing is, which I think is noticeably worse than Squarespace, but it's a complete package that gives small businesses everything they..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6560628) SF Sarah F. Saler > "My favorite thing about shopify is it tracks ALL of my orders under one application!" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7142114) TH Trisha H. Owner > "I found any customization to be more difficult." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7122518) RC RUBY C. MARKETER > "Shopify's user-friendly design enabled me, a beginner, to create an attractive online store quickly, utilizing customizable themes, app integrations, and reliable hosting for efficient..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6835677) Jade M. Digital Marketing Specialist > "Monthly fees, premium themes, paid apps and the list goes on. If you don't know coding the templates can be kind of basic." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7003222) MC Megan C. Marketing and Communications Manager > "I am not an expert, yet I was able to set up a successful, beautiful online store with nearly 1,000 products. While I enjoy Shopify's chat support, we also tag teamed with a Shopify Expert to do..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6542844) VR Verified Reviewer Marketing Manager > "It was also a bit difficult to match the website up to our existing Hubspot and make it look exactly the same as an extension of the site, rather than a seperate site." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6669491) OG Olivia G. Owner > "The ability to have social media integrations tied directly into Shopify is exceptionally useful for advertising and using this data to expand our customer base." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6579496) LW Lee W. Owner > "There wasn't much I disliked about shopify, I think their processing fees per order are quite high but I am unsure how this compares to other providers" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7102890) SB Shaina B. Owner > "Their app store is a huge bonus— it offers so many integrations and tools to grow and enhance your business. Plus, the payment options are seamless and secure, which gives customers a great..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6644335) Felix N. Founder > "The support has become unbelievably bad, even if you are paying them hundreds of pounds every month, you now have to convince an Ai chatbot to let you speak to a human. And even then, how poor..." [See full review](https://www.capterra.com/p/83891/Shopify/#GetApp___6864893) AV Ashley V. Owner > "This app works very well have your business from the comfort of your own phone whiles being on the go get notifications from this app about new sales, charge backs , payments right from your..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6828832) AV Ashley V. Owner > "Shopify has it negatives sides for example in 2019 Shopify shut down a lot of online businesses just for selling N 95 face mask when Covid-19 pandemic hit." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6828832) TH Trisha H. Owner > "For starter e-commerce sites and businesses this is a great affordable option, and allows a fast start up." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7122518) KG Khaled G. Software Engineer > "Customizing the checkout process can be a bit challenging, requiring some coding knowledge or the use of third-party apps." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6600935) Sunil T. Ceo > "it's number one option for startups to choose Shopify .the user interface is simple and beginner friendly." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7128921) VR Verified Reviewer Owner > "What I like least about Shopify is that the customer support doesn’t treat me like a friend or partner when in need of help just a customer." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7088629) HK Huda K. Rebel and Founder Co-CEO Huda Beauty > "Shopify is the Rolls-Royce of platforms for deploying sales funnels quickly." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7180351) CD Crystal D. Owner > "I hate that unless you pay more you don’t have live phone support." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7121671) AZ Angelica Z. Sales Assistant > "I like the wide range of integrations, customisable themes, and tools for handling inventory, payments, and shipping." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6586653) RS Rachael S. owner > "The pricing is a little high if you're not making sales right away, and the SEO could use improvement." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7070213) JV Jan V. CEO > "Shopify is a "one-stop-shop" that takes the technical headache out of running an online store." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7126269) VR Verified Reviewer Sales and Marketing Manager > "Building a website and combining all the apps and functionality can be very daunting. " [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7091399) SN Seth N. Operations Manager > "I think the user-friendliness of this is off the charts amazing, but the best feature for my user experience was Shopify's ability to integrate with my accounting and CRM and offer a variety of..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6851657) BB Barclay B. CEO > "The menu is not really user friendly so you need time to learn to use this software and time to adapt" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___4081928) Sunil T. Ceo > "it's number one option for startups to choose Shopify .the user interface is simple and beginner friendly." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7128921) PR Pavel R. Marketer > "Also, unlike the laptop interface, the mobile interface is a bit more complicated to use." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___3385977) VR Verified Reviewer Owner > "Shopify's interface is the easiest platform I have work with." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7112414) PM Precious M. Shopify Review > "The Shopify editor isn't as user-friendly as it could be, and it takes some time to get used to." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___3358533) CC Chris C. Founder > "The interoperability was the best part of Shopify." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6843864) CS Casey S. Point of Sale Analyst > "I can't think of any downside, if I had to pick, I would say that I don't love the interface." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___3545702) Song L. AI Integration Engineer > "It offers extensive integration capabilities across various areas, and the integration with BC, in particular, makes ERP management much more convenient for us." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7113690) VM Viktor M. CFO > "It can get a bit steep, especially when you start adding those extra apps and features. And speaking of apps, some of them are hit or miss." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6004509) KC Kyle C. CMO > "As someone who has little to no code experience, I was able to set up my shop all by myself and configure all the integrations." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7098695) Swadesh P. Marketing Ambassador > "The only issue we faced is with adding products, bulk updating of products wasn't easy, had to do a lot of stuff one by one." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___3439119) LC Leila C. Owner, Designer, Creator > "Shopify continues to add functionality." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7133752) TL Tunhi L. SENIOR ACCOUNTANT > "Integration is horrible Shopify refuses to work with most other products, including our POS and ERP." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___3493469) AR Albert R. Customer Service Expert > "Shopify does a great job with integration which makes our day to day processes much easier and efficient" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6722087) Tolu A. Digital Marketing specialist > "It could get really expensive when you start adding other plugins to improve the functionality of your website." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___3217799) DS Darren S. Product Owner > "Shopify provides a secure and scaleable solution, so you can start small and simple, then morph into something much larger and complicated." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7090468) Ben U. Software Solutions > "Also some small very random little things are not easy to do because of how streamlined and specific their system is." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6663231) PS Paul S. Software Engineer > "It is easy to set up, has a vast array of apps available, and it scales from a small to a large instance." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7122689) Christopher M. ceo > "It can be a bit hard at the beginning for new users" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___5097875) AA Ali A. Marketing Management > "Shopify’s user-friendly interface and simple setup process make it ideal for beginners and professionals alike ,Shopify offers unmatched sales features, including unlimited products and powerful..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6248227) SA Simao A. QA Automation Engineer > "Lack of some configurations." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___3849346) MC Maza C. consulting > "Its easy to set up and manage everything in one place, and the drag and drop design makes it smooth sailing for someone like me who wants things simple." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6815917) CS Chitrang S. Software Engineer > "Installing Shopify on local servers can be a little cumbersome." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___3491143) JG Jessee G. Director of Media > "The admin interface is clean, highly robust, and the built-in marketing reports allow me to track the performance of our advertising campaigns in real time." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7184721) Inbal H. Owner > "Sometimes it’s hard to find a feather that you are looking for and the AI support is not always helpful, and it takes some time to get a real person support" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7138817) Gary A W. Founder CEO > "The user interface is intuitive, which allowed me to get my store up and running quickly without needing extensive technical knowledge. As my business has grown, Shopify has continued to meet my..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7189310) Amber L. Owner > "The SEO for Shopify is almost non-existent, you will need to heavily market your shop on your own to bring in traffic." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7077697) Gary A W. Founder CEO > "Shopify also integrates seamlessly with social media platforms and sales channels, allowing us to reach customers wherever they shop." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7189310) BD Barbara D. Account Manager > "My experience was just Okay - our Web Management team and Accounts Receivable team found issues that kept Shopify from being our 'Go To' program." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7073490) KL Kristin L. COO > "Overall, Shopify is a capable platform with strong features, but my experience was impacted by billing confusion and a less-than-ideal support experience. While it works well from a..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7144536) Felix N. Founder > "The support has become unbelievably bad, even if you are paying them hundreds of pounds every month, you now have to convince an Ai chatbot to let you speak to a human. And even then, how poor..." [See full review](https://www.capterra.com/p/83891/Shopify/#GetApp___6864893) [View Reviews](https://www.capterra.com/p/83891/Shopify/reviews/) ## User interface [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/) 4.77 (188) [Shopify](https://www.capterra.com/p/83891/Shopify/) 4.54 (6,718) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features RetailEdge Top features 33/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - API - Automatic Backup - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Categorization/Grouping - Check Printing - Clock In/Out - Commission Management - Credit Card Payments - Credit Card Processing - CRM - Customer Accounts - Customer Database - Customer History - Customizable Fields - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - E-commerce Integration - eCommerce Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - For iPad Devices - For Retail - Generative AI - Gift Card Management - Inventory Management - Inventory Optimization - Inventory Replenishment - Inventory Tracking - Label Printing - Loyalty Program - Mobile App - Multi-Currency - Multi-Location - Offline Access - Online Store Builder - Ordering Automation - Order Management - Payment Processing - Point of Sale (POS) [See all features](https://www.capterra.com/p/76636/RetailEdge/#features) Shopify 21/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - API - Automatic Backup - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Categorization/Grouping - Check Printing - Clock In/Out - Commission Management - Credit Card Payments - Credit Card Processing - CRM - Customer Accounts - Customer Database - Customer History - Customizable Fields - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - E-commerce Integration - eCommerce Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - For iPad Devices - For Retail - Generative AI - Gift Card Management - Inventory Management - Inventory Optimization - Inventory Replenishment - Inventory Tracking - Label Printing - Loyalty Program - Mobile App - Multi-Currency - Multi-Location - Offline Access - Online Store Builder - Ordering Automation - Order Management - Payment Processing - Point of Sale (POS) [See all features](https://www.capterra.com/p/83891/Shopify/#features) ### Recognition RetailEdge is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Retail POS System Software (2026)  Best Value Retail POS System Software (2023)  No recognitions have been awarded to Shopify ### Deployment & support RetailEdge Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shopify Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RetailEdge - By High Meadow Business Solutions - Located in United States - Founded in 1989 Shopify - By Shopify - Located in Canada - Founded in 2004 ## 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