---
title: "Compare Convoso vs Bitrix24 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Convoso and Bitrix24 based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/76768-113540/Cloud-Predictive-Dialer-vs-Bitrix24"
page_type: "comparison"
language: "en"
---

# Convoso vs Bitrix24 Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConvosoBitrix242/4 selected

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[## Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Starting Price

$90.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

HD

JA

BR

Based on [395 reviews](#user-reviews)

Positive

360

Neutral

28

Negative

7

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [1,005 reviews](#user-reviews)

Positive

826

Neutral

120

Negative

59

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Freshdesk

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* * *

Starting Price

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Per User,Per Month

Free Trial

Free Version

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of reviewers  
rated it above 4 stars

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### Zendesk Suite

4.4 (4,092)

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Starting Price

$115.00

Per User,Per Month

Free Trial

Free Version

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User rating

89%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### LiveAgent

4.7 (1,789)

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Starting Price

$15.00

Per User,Per Month

Free Trial

Free Version

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User rating

97%

of reviewers  
rated it above 4 stars

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### Zoho CRM

4.3 (6,999)

* * *

Starting Price

$14.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

85%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 13,596 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.5

Activity Dashboard

\--

Contact Database

4.4

Data Import/Export

4.3

68%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Activity Dashboard

3.4

Contact Database

4.5

Data Import/Export

4.1

User satisfaction

User satisfaction

4.5

User reviews[395](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.2

User reviews[1,005](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

$90Per User, Per Month

-   Free version
-   Free trial

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies.

Best for

Businesses of all sizes across legal, retail, travel, real estate, and consulting industries.

## User reviews

Pros & cons

HD

Hector D.

Admin

> "The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676)

NW

Naikeila W.

sales

> "My scheduled call back keeps vanishing, when I set a call back, for example, for 1:30 p.m. and I must be on a call at that..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6665341)

JA

Juan A.

Owner Insurance Broker

> "It handles high call volume well, provides strong reporting tools, and supports effective campaign management. While some..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459)

OA

Olamide A.

Team Leader

> "System responsiveness and call quality maybe affected by weak internet connection."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517)

BR

Brian R.

Assistant

> "Using Convoso on a daily basis makes my job much easier, especially with the Caller Log feature, which significantly..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094598)

CP

Chris P.

Manager

> "Sometimes the barge into a call button would not work every time right away like we needed it too, unfortunately"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7052668)

HD

Hector D.

Admin

> "The predictive dialing and call reporting features have been game-changers for our lead generation efforts."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676)

MK

Magdy K.

Dialer Manager

> "also it's so sensitive to connection issues here in Egypt but that's also a problem in all the other dialers"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094519)

LM

Leigha M.

Marketing Analysis

> "The intuitive interface and reliable call quality made a noticeable difference in our team's productivity."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680)

DA

DAwn A.

Insurance Agent

> "Locks up on me a couple of times and need to be kicked out by a manager and then log back in. "

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094545)

VR

Verified Reviewer

Transfer Sales Agent

> "Overall, Convoso helps me stay organized, productive, and consistent throughout my shift — and that’s the part I value the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

JS

Jonathan S.

Developer

> "There are a lot of settings and features, so it’s not the most beginner-friendly platform."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698)

JS

Jonathan S.

Developer

> "The reporting tools are helpful for tracking results and making adjustments to campaigns."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698)

ZX

Zizhen X.

Senior Analyst

> "We had issues with dialing but it's hard to get help from them on time."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088)

SV

Shany V.

Marketing Analyst

> "It helped improve agent productivity and made it simple to monitor performance."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170690)

RG

Rahoul G.

Director

> "Another example, on another incident I asked for RCA on something that was terribaly wrong on Convoso (Global Outage at..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

ER

Ernie R.

Quality Assurance

> "The platform is easy to use, reliable, and helps streamline outreach efforts while providing useful reporting and..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170691)

JA

Juan A.

Owner Insurance Broker

> "The biggest downside is the learning curve and backend complexity."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459)

AM

Ashley M.

Dialer Manager

> "The dialer interface is easy to use and navigate and the functionality of the dialer makes any setup easy and not a hard..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724)

ES

Emely S.

Verification Department

> "Notes can easily be tampered with and or changed and unable to know who did change them"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659160)

SD

Samyak D.

Data Analyst

> "It took us some time to get the configuration exactly where we wanted it, but once it was dialed in, our productivity..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7096639)

TH

Trystn H.

Call Center Rep

> "WHILE ON A CALL SOMETIMES THERES AN AUTOMATED ERROR THAT INTURRUPTS THE CURRECT CALL"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6671017)

VR

Verified Reviewer

Transfer Sales Agent

> "I also really appreciate how easy it is to access my call recordings directly from the call log."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

TR

Treyton R.

Consultant

> "The one thing that started to be a big problem is the call wait time"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6500276)

CL

Cory L.

General Manager and CRM Manager

> "I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468)

RG

Rahoul G.

Director

> "My point was to know what went wrong there but eventually I didn't get to know that and we were put on wait for that issue..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

VR

Verified Reviewer

Transfer Sales Agent

> "That makes it easy to miss. But overall, Convoso has made my workflow more consistent, productive, and straightforward, and..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

EC

Erica C.

Broker Agent

> "Call metrics are very limited and almost non existent"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6660912)

EA

Erick A.

Manager

> "The best expirience overall with any other system I've used, it might be confussing, but once getting the hang of things,..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170743)

ZX

Zizhen X.

Senior Analyst

> "Their team is hard to collaborate with."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088)

BV

Brianna V.

Policy conservation

> "It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6866982)

TL

Tammi L.

Director of Training and Development

> "Callbacks not popping up or notifying agents"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659482)

AK

Abdullah K.

owner

> "very smart dialer and able to see a lot of how the campaigns are running and real time data on what is happening."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657960)

SA

Salome A.

Customer sale support

> "Sometimes my scripts take sometime to load."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659306)

LM

Leigha M.

Marketing Analysis

> "There's a learning curve at the start, but once you're up and running it becomes a valuable part of the workflow."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680)

JAJ

Jann Andrei J.

Team Leader

> "The least thing I like about Convoso is that whenever we go to coaching or other dispo, the system will automatically kick..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339758)

VR

Verified Reviewer

Transfer Sales Agent

> "Everything I need is right in front of me, so I’m not wasting time searching through menus or clicking around."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

RG

Rahoul G.

Director

> "It has a problem, should get fixed in sometime automatically."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

KD

Kevin D.

Sales agent

> "They update the system often to add new features, which is great, though it requires staying on top of changes"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094581)

CB

Chris B.

Principal

> "Some of the issues we've experienced include the system intermittently stopping dialing, agents getting stuck in the GUI..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927)

SR

Steve R.

Director of calls

> "It Really helped us to scale our call programs with improved contact rates and excellent reporting technology."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6669899)

GB

Gaurav B.

NA

> "I can't see any area of opportunity for now"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657215)

LM

Leigha M.

Marketing Analysis

> "Overall, Convoso has been a solid dialer solution for our team."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680)

JB

Jordan B.

Manager

> "Simple settings like configuring company voicemail become overwhelming endeavors that are not easy to remember for the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716)

CD

Carlton D.

Operations Mgr

> "We’ve seen a dramatic improvement in both contact rates and close rates since moving to ConvoSo."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752)

RG

Rahoul G.

Director

> "Customer Support - I am not happy at all with the customer support."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

AM

Ashley M.

Dialer Manager

> "The reporting and backend support on Convoso has been amazing."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724)

ZH

Zach H.

dialer runner

> "not many cons but one i will say is with the DIDs its hard to do a mass switch into another ACID list and i wish that was..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5050276)

LJ

Lindsey J.

Sales Team Lead

> "the site is very efficient and offers lots of editing and personalization tools."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094540)

SV

Skylar V.

New Client Onboard Specialist

> "i also dont like that we can schedule the dialer to call them at different time .."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343189)

DV

Dennis V.

Manager

> "How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170715)

JB

Jordan B.

Manager

> "The customizations and settings are confusing and difficult to set up."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716)

BB

Brix B.

Sales Manager

> "I've tried several dialers in the past and so far convoso has been one of the easiest and nicest looking dialer."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541)

JG

Joseph G.

Sales Sa

> "Sms and email features that are not delivered sometimes."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6340448)

NK

Nnanna K.

Customer support Agent

> "It’s user friendly and very easy to navigate through, and the different features to simplify the experience of telesales..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659285)

PC

Paris C.

customer support

> "When connecting with insurance agents fail when transferring"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6344682)

RJ

Rogelio J.

Vp of Tech

> "the initial setup was done for us, we just have to login and start receiving calls, it was simple and easy for the team"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004825)

CL

Cory L.

General Manager and CRM Manager

> "They are extremely expensive."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468)

MDR

Maria Desiree R.

marketing manager

> "they way they help to solve any problem I have always make sure they get everything you need to be successful."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094741)

TP

Taylor P.

Medicare Agent

> "It's complicated to make outbound calls when you're already on one."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6342984)

ES

Eric S.

Sales Coach

> "Overall the product works well and I am able to complete all my sales and setup future ones for a call back."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004135)

CB

Chris B.

Principal

> "Additionally, when issues arise that significantly impact your call center's operations, they won't credit you for the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927)

VP

Viviana P.

SALES

> "It's easy to be able to take a call and to transfer to another department without any issues."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7017636)

AY

Amanda Y.

Pre sales representative

> "Sometimes the system is glitchy, cuts out, laggy, and dials numbers over and over even after the correct disposition."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767828)

KO

Keith O.

Sales Team Manager

> "It allow agents to maximize opportunities."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094546)

WW

William W.

Contact Agent

> "System shuts down sometimes when and cost me money."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6347062)

JR

Jessica R.

na

> "the graphs and trends that the tool provides ease to read and understand, fast for updates."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6663063)

BJ

BRETT J.

SALES MANAGER

> "DROPPED CALLS / INTERMITTANT OUTAGE - GETTING KICKED OFF."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6358286)

BB

Brix B.

Sales Manager

> "As a manager who uses convoso, I had an easier time using it than my previous dialers."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541)

SO

Sheena O.

Operations Assistant

> "The call recordings are only available to download within 3 months, after which, the files are no longer available to..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767658)

OA

Olamide A.

Team Leader

> "the ease of access with user friendly interface makes convoso very efficient for everyday operations."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517)

JMD

John Mark D.

Debt Adjuster Agent

> "Sometimes it's annoying if there is an error with the app."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5068556)

GC

Giovanni C.

CRM Manager

> "Highly customizable, great customer support, consistent and fast speed to lead, great UI"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6802395)

CR

Clarisol R.

Medicare Insurance Agent

> "its pretty much micromanagement on a computer."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343087)

MP

Margaret P.

Agent

> "I like how easy the dispositions are (You do not need to manually enter dispositions which saves times)."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6676835)

JM

John M.

Sales agent

> "Sometimes I will run into issues with audio."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343209)

CS

CHADWICK S.

SALES MANAGER

> "ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004259)

JN

Joshua N.

Retention Agent

> "we lose out on a lot of productivity due to this"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6405347)

IP

Idris P.

Customer care.

> "I like the automated taxt generator, and the noise filter most importantly."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659326)

CH

Christy H.

Business support coordinator

> "I am forced to log out and back on multiple times a day in order to get reset and have the calls come in correctly. "

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767660)

JR

Jessica R.

na

> "the graphs and trends that the tool provides ease to read and understand, fast for updates."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6663063)

ES

Emely S.

Verification Department

> "Notes can easily be tampered with and or changed and unable to know who did change them"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659160)

OA

Olamide A.

Team Leader

> "the ease of access with user friendly interface makes convoso very efficient for everyday operations."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517)

KB

Kelly B.

sales manager

> "Time is only shown in pacific which makes things very difficult, cannot change time zone."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3155180)

AS

Anup S.

Dialer Engineer

> "The platform is stable, user-friendly, and well supported"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094520)

NL

Nick L.

Operations Manager

> "This makes updates nearly impossible at scale."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3283208)

DA

DAwn A.

Insurance Agent

> "The interface is very user friendly. "

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094545)

CR

Clarisol R.

Medicare Insurance Agent

> "its pretty much micromanagement on a computer."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343087)

AG

Anwar G.

Sales Representative

> "My overall experience with Convoso have been amazing, as I've seen the similarities with this program and other programs..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4777349)

ZH

Zach H.

dialer runner

> "not many cons but one i will say is with the DIDs its hard to do a mass switch into another ACID list and i wish that was..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5050276)

CM

Cristal M.

specialist

> "i like the ease of using it and that it's automated so i wont need to worry about most things"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767771)

ZX

Zizhen X.

Senior Analyst

> "Their team is hard to collaborate with."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088)

PB

Philip B.

Partner

> "Everything is in one place and it has native integrations with many other services ."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3145088)

JAJ

Jann Andrei J.

Team Leader

> "The least thing I like about Convoso is that whenever we go to coaching or other dispo, the system will automatically kick..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339758)

RL

Ron L.

Divisional Sales Leader

> "SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] are head and shoulders above the rest and should be models to learn from in the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3762112)

RG

Rahoul G.

Director

> "Customer Support - I am not happy at all with the customer support."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

DV

Dennis V.

Manager

> "How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170715)

SS

Steven S.

Director of new business development

> "Customer service delayed response sometimes, asks for examples of things we cannot capture live"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767912)

[View Reviews](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

RA

Ramadhan A.

AI Governance Graduate Officer

> "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RA

Ramadhan A.

AI Governance Graduate Officer

> "I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

Nurudeen O.

Business Outreach Analyst

> "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

RA

Ramadhan A.

AI Governance Graduate Officer

> "The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

SB

Sifiso B.

Project Manager

> "Some users find the mobile app less intuitive than the desktop version."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7168890)

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

Nurudeen O.

Business Outreach Analyst

> "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

RA

Ramadhan A.

AI Governance Graduate Officer

> "The platform is feature-rich and supports a wide range of business operations."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

Peter C.

Regional Director of Business Development

> "The user interface is confusing at first."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

Nurudeen O.

Business Outreach Analyst

> "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

Frank C.

Independent Business Owner

> "good collaboration amongst coworkers for project management."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

DL

Deanna L.

Freelancer

> "Being able to communicate with employees easily and effectively and all together at once."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515711)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

DAA

David Arturo A.

Estratega Inbound

> "Being a platform that seeks to cover too many things, it does not make it clear what it is really good at and I did not manage to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___4652383)

GE

Garofi E.

Sales Representative

> "Bitrix24 is the most convenient project management and team collaboration platform."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6673804)

Abel A.

Agent

> "what makes it less competitive with others is its high cost"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

Ali A.

Oilfield infrastructure Administrator

> "It helps us to keep our project works very organized and perform all our duties within the timelines we have set."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5059439)

Aman K.

Researcher

> "Some users find some features redundant, and the mobile functionality is not as robust as the desktop version."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4610910)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

CS

Cassidy S.

Consulting Team Lead

> "Many users have had to adapt their processes rather than the software to account for the absence of systemic diversity and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4717350)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

SK

Sumesh K.

Freelancer

> "Really a Pro-friendly application for the users who looks a different experience in Business Management Tools"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903)

Peter C.

Regional Director of Business Development

> "The user interface is confusing at first."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961)

RR

Roccini R.

CSM

> "Very user-friendly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

SK

Sumesh K.

Freelancer

> "The user experience and User Interface are really amazing"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Roman Y.

Product Project Manager

> "It's not easy to integrate with HTML static websites, you will require development."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4381886)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

BS

Brenna S.

Nurse Practitioner

> "I can never seem to find documents i am told are in plain site."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2654188)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

Manish B.

Digital Marketer | WordPress

> "Bitrix24 website builder has a drag-and-drop interface that makes it easy to create a professional-looking website without any coding..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AM

Agnishwar M.

Executive

> "What I don't care for is the point at which I am remarking to an assignment you can't utilize your standard tab keys to embed a few..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2844169)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

GN

Gervais N.

CEL

> "It can be not easy to use, at the beginning."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3145019)

John G.

Supply Chain Managing Officer

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

JA

Jan A.

Founder

> "A great and simple experience."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6646213)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

## User interface

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

4.51 (395)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

4.20 (1,005)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Convoso

13/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#features)

Bitrix24

Top features

32/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

### Recognition

No recognitions have been awarded to Convoso

Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Convoso

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Convoso

-   By Convoso
-   Located in United States
-   Founded in 2006

Bitrix24

-   By Bitrix24
-   Located in United States
-   Founded in 1998

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vs

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Features

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4.6

Ease of Use

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vs

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[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/29589-76768/CallCenterNOW-vs-Cloud-Predictive-Dialer)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

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Price

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4.3

Features

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4.0

Ease of Use

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[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

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4.5

Features

4.6

4.6

Ease of Use

4.6

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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4.3

Features

4.3

4.0

Ease of Use

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[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

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$90/month

Price

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4.5

Features

4.6

4.6

Ease of Use

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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$69/month

Price

$7/year

4.3

Features

4.5

4.0

Ease of Use

4.8

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$90/month

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4.5

Features

4.5

4.6

Ease of Use

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

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Ease of Use

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[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

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4.5

Features

4.1

4.6

Ease of Use

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

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