# Compare Convoso vs Kixie PowerCall 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Convoso and Kixie PowerCall based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/76768-135636/Cloud-Predictive-Dialer-vs-Kixie-PowerCall --- # Convoso vs Kixie PowerCall Features and Cost Comparison Last updated June 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConvosoKixie PowerCall2/4 selected [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) [## Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting Price $90.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment HD JA BR Based on [395 reviews](#user-reviews) Positive 360 Neutral 28 Negative 7 [## Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.6 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [295 reviews](#user-reviews) Positive 268 Neutral 12 Negative 15 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,901 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 87%Fit Feature ratings Call Center Management 4.6 Dashboard 5.0 Call Recording 4.6 Call Logging 4.6 Call Tracking 4.6 83%Fit High performer Feature ratings Call Center Management 4.7 Dashboard 4.5 Call Recording 4.7 Call Logging 4.8 Call Tracking 4.8 User satisfaction User satisfaction 4.5 User reviews[395](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 4.6 User reviews[295](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $90Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies. Best for CRM users, Account Executives, SDR/BDRs, Inside sales teams, Enterprise sales teams, sales managers, sales reps ## User reviews Pros & cons HD Hector D. Admin > "The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676) OA Olamide A. Team Leader > "System responsiveness and call quality maybe affected by weak internet connection." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517) JA Juan A. Owner Insurance Broker > "It handles high call volume well, provides strong reporting tools, and supports effective campaign management. While some..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459) NW Naikeila W. sales > "My scheduled call back keeps vanishing, when I set a call back, for example, for 1:30 p.m. and I must be on a call at..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6665341) BR Brian R. Assistant > "Using Convoso on a daily basis makes my job much easier, especially with the Caller Log feature, which significantly..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094598) MK Magdy K. Dialer Manager > "also it's so sensitive to connection issues here in Egypt but that's also a problem in all the other dialers" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094519) HD Hector D. Admin > "The predictive dialing and call reporting features have been game-changers for our lead generation efforts." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676) DA DAwn A. Insurance Agent > "Locks up on me a couple of times and need to be kicked out by a manager and then log back in. " [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094545) JS Jonathan S. Developer > "The reporting tools are helpful for tracking results and making adjustments to campaigns." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698) JS Jonathan S. Developer > "There are a lot of settings and features, so it’s not the most beginner-friendly platform." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698) SD Samyak D. Data Analyst > "It took us some time to get the configuration exactly where we wanted it, but once it was dialed in, our productivity..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7096639) ZX Zizhen X. Senior Analyst > "We had issues with dialing but it's hard to get help from them on time." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088) BV Brianna V. Policy conservation > "It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6866982) RG Rahoul G. Director > "Another example, on another incident I asked for RCA on something that was terribaly wrong on Convoso (Global Outage at..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) KD Kevin D. Sales agent > "They update the system often to add new features, which is great, though it requires staying on top of changes" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094581) JA Juan A. Owner Insurance Broker > "The biggest downside is the learning curve and backend complexity." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459) LM Leigha M. Marketing Analysis > "The intuitive interface and reliable call quality made a noticeable difference in our team's productivity." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680) CP Chris P. Manager > "Sometimes the barge into a call button would not work every time right away like we needed it too, unfortunately" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7052668) VR Verified Reviewer Transfer Sales Agent > "Overall, Convoso helps me stay organized, productive, and consistent throughout my shift — and that’s the part I value..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) RG Rahoul G. Director > "My point was to know what went wrong there but eventually I didn't get to know that and we were put on wait for that..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) CD Carlton D. Operations Mgr > "We’ve seen a dramatic improvement in both contact rates and close rates since moving to ConvoSo." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752) ZX Zizhen X. Senior Analyst > "Their team is hard to collaborate with." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088) LJ Lindsey J. Sales Team Lead > "the site is very efficient and offers lots of editing and personalization tools." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094540) ES Emely S. Verification Department > "Notes can easily be tampered with and or changed and unable to know who did change them" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659160) SV Shany V. Marketing Analyst > "It helped improve agent productivity and made it simple to monitor performance." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170690) TH Trystn H. Call Center Rep > "WHILE ON A CALL SOMETIMES THERES AN AUTOMATED ERROR THAT INTURRUPTS THE CURRECT CALL" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6671017) ER Ernie R. Quality Assurance > "The platform is easy to use, reliable, and helps streamline outreach efforts while providing useful reporting and..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170691) RG Rahoul G. Director > "It has a problem, should get fixed in sometime automatically." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) AM Ashley M. Dialer Manager > "The dialer interface is easy to use and navigate and the functionality of the dialer makes any setup easy and not a hard..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724) TR Treyton R. Consultant > "The one thing that started to be a big problem is the call wait time" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6500276) VR Verified Reviewer Transfer Sales Agent > "I also really appreciate how easy it is to access my call recordings directly from the call log." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) EC Erica C. Broker Agent > "Call metrics are very limited and almost non existent" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6660912) CL Cory L. General Manager and CRM Manager > "I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468) RG Rahoul G. Director > "Customer Support - I am not happy at all with the customer support." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) VR Verified Reviewer Transfer Sales Agent > "That makes it easy to miss. But overall, Convoso has made my workflow more consistent, productive, and straightforward,..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) TL Tammi L. Director of Training and Development > "Callbacks not popping up or notifying agents" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659482) BB Brix B. Sales Manager > "I've tried several dialers in the past and so far convoso has been one of the easiest and nicest looking dialer." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541) SA Salome A. Customer sale support > "Sometimes my scripts take sometime to load." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659306) EA Erick A. Manager > "The best expirience overall with any other system I've used, it might be confussing, but once getting the hang of things,..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170743) JAJ Jann Andrei J. Team Leader > "The least thing I like about Convoso is that whenever we go to coaching or other dispo, the system will automatically..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339758) AK Abdullah K. owner > "very smart dialer and able to see a lot of how the campaigns are running and real time data on what is happening." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657960) JN Joshua N. Retention Agent > "we lose out on a lot of productivity due to this" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6405347) LM Leigha M. Marketing Analysis > "There's a learning curve at the start, but once you're up and running it becomes a valuable part of the workflow." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680) SH Sheinita H. Sales Agent > "It crashes almost daily." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6382117) VR Verified Reviewer Transfer Sales Agent > "Everything I need is right in front of me, so I’m not wasting time searching through menus or clicking around." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) CB Chris B. Principal > "Some of the issues we've experienced include the system intermittently stopping dialing, agents getting stuck in the GUI..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927) RJ Rogelio J. Vp of Tech > "the initial setup was done for us, we just have to login and start receiving calls, it was simple and easy for the team" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004825) GB Gaurav B. NA > "I can't see any area of opportunity for now" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657215) MDR Maria Desiree R. marketing manager > "they way they help to solve any problem I have always make sure they get everything you need to be successful." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094741) JB Jordan B. Manager > "Simple settings like configuring company voicemail become overwhelming endeavors that are not easy to remember for the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716) ES Eric S. Sales Coach > "Overall the product works well and I am able to complete all my sales and setup future ones for a call back." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004135) ZH Zach H. dialer runner > "not many cons but one i will say is with the DIDs its hard to do a mass switch into another ACID list and i wish that was..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5050276) KO Keith O. Sales Team Manager > "It allow agents to maximize opportunities." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094546) SV Skylar V. New Client Onboard Specialist > "i also dont like that we can schedule the dialer to call them at different time .." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343189) SR Steve R. Director of calls > "It Really helped us to scale our call programs with improved contact rates and excellent reporting technology." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6669899) JB Jordan B. Manager > "The customizations and settings are confusing and difficult to set up." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716) LM Leigha M. Marketing Analysis > "Overall, Convoso has been a solid dialer solution for our team." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680) JG Joseph G. Sales Sa > "Sms and email features that are not delivered sometimes." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6340448) BB Brix B. Sales Manager > "As a manager who uses convoso, I had an easier time using it than my previous dialers." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541) PC Paris C. customer support > "When connecting with insurance agents fail when transferring" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6344682) OA Olamide A. Team Leader > "the ease of access with user friendly interface makes convoso very efficient for everyday operations." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517) CL Cory L. General Manager and CRM Manager > "They are extremely expensive." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468) AM Ashley M. Dialer Manager > "The reporting and backend support on Convoso has been amazing." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724) TP Taylor P. Medicare Agent > "It's complicated to make outbound calls when you're already on one." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6342984) CS CHADWICK S. SALES MANAGER > "ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004259) CB Chris B. Principal > "Additionally, when issues arise that significantly impact your call center's operations, they won't credit you for the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927) SD Samyak D. Data Analyst > "It’s a serious tool for serious sales teams." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7096639) AY Amanda Y. Pre sales representative > "Sometimes the system is glitchy, cuts out, laggy, and dials numbers over and over even after the correct disposition." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767828) CD Carlton D. Operations Mgr > "Scalable for growing teams" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752) WW William W. Contact Agent > "System shuts down sometimes when and cost me money." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6347062) DV Dennis V. Manager > "How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170715) BJ BRETT J. SALES MANAGER > "DROPPED CALLS / INTERMITTANT OUTAGE - GETTING KICKED OFF." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6358286) CD Carlton D. Operations Mgr > "Strong reporting and analytics" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752) SO Sheena O. Operations Assistant > "The call recordings are only available to download within 3 months, after which, the files are no longer available to..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767658) AS Anup S. Dialer Engineer > "The UI is easy to navigate and not complex." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094520) JMD John Mark D. Debt Adjuster Agent > "Sometimes it's annoying if there is an error with the app." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5068556) NK Nnanna K. Customer support Agent > "It’s user friendly and very easy to navigate through, and the different features to simplify the experience of telesales..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659285) CR Clarisol R. Medicare Insurance Agent > "its pretty much micromanagement on a computer." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343087) AS Anup S. Dialer Engineer > "The platform is stable, user-friendly, and well supported" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094520) JM John M. Sales agent > "Sometimes I will run into issues with audio." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343209) [View Reviews](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Jordan V. Sales > "I also like that it automatically changes the number every time you make an outgoing call to prospects with ConnectionBoost." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7151412) CD Cindy D. Co-Owner > "Sales and support team; trying to get help in general; trying to get ahold of your designated sales rep; having to chase down..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7159038) AP Aleksandra P. Data and research lead > "Also the flexibility that allows to choose the plan that fits different needs, making it a great option for different team..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774) CD Cindy D. Co-Owner > "For a company that promotes itself as having “the best support,” this level of communication has been extremely disappointing." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7159038) DJ Daniel J. SDR > "The functionality of being an autodialer is great, having to dial 100 numbers manually would be a pain if it wasn't for Kixie..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706588) CD Cindy D. Co-Owner > "My assigned sales representative has been completely unresponsive since May 22." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___7159038) DV David V. Sales Representative - Account Manager > "The one click dialing also helps my efficiency and has led to a big increase in outbound sales activity." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533) Jonah Rose L. Marketing Specialist > "bugs, glitches, and occasional outages, which can disrupt the workflow" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) Jonah Rose L. Marketing Specialist > "Kixie PowerCall appears to have a solid reputation for its technical support, with a focus on providing timely and effective..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) JC John C. manager > "Not user intuitive, very cumbersome, expensive for what it does, I have used dialers since the early 1980's customer support..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6788278) AP Aleksandra P. Data and research lead > "It saves so much time because you don’t have to manually dial numbers, and you can make calls way faster." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6584774) DV David V. Sales Representative - Account Manager > "Some prospects seem see something about my call that looks like a sales call, and they still don't answer it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533) WC Wes C. Appointment setter Closer > "The multi line dialler, the organization of power lists, the connection boost feature, and the ease of use are what make Kixie..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6626639) AL Ariel L. Director of Customer Support and Success > "I remember Kixie being clunky with limited integrations." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6845031) DV David V. Sales Representative - Account Manager > "It is a significant technology improvement for the type of phone sales that my company does." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6706533) Joseph C. Insurance Broker > "I even told them I would pay a fee to get out of the contract, but they would not allow it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521) JF Jose F. Sr. SDR > "Almost 0 issues with the software, and if there are, they have fast support to fix it." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722155) Joseph C. Insurance Broker > "I am in the first month of my 6 month contract, and they refused." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6553521) AD Aaron D. V.P. of Sales > "The initial demo with \[sensitive content hidden\] was great, he provided valuable info, answered all of my questions, and..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722170) CT Courtney T. Inside Sales Manager > "I would like to see the call filters work a little bit better - for example, when I want to filter an agents calls to only..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4332637) Jonah Rose L. Marketing Specialist > "I can see a big improvement on the number of leads I generate!" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6722069) LR Leonardo R. Business Development Rep. > "Also, it doesn't connect very well with CRMs so all I can see is numbers but no names from contacts that are inputted into the..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) JJ Jimi J. BD > "Local Presence is great and definitely increases pick up rates" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6724541) LR Leonardo R. Business Development Rep. > "It doesn't connect very well to the point where it allows you to use the information already inputted into the CRM to make my..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) HW Hayley W. Sales Rep > "One of the great things about Kixie is that it integrated so easily with Pipedrive and we were able to set up of deal stages..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767386) PS Peter S. Lead Gen Sales Team > "On the text function, it is not easy to go back and see previously sent text messages, without the overall interface getting..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4494551) BJ Brooklyn J. Sales > "I love that Kixie gives me the ability to make calls and send/receive SMS messages from my desktop and my mobile device." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248) VR Verified Reviewer CEO > "I find it unacceptable that they are unavailable on weekends." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___6199269) MH Mari H. Office Manager > "The benefit of tracking, recording, voicemail drop, and CRM integration, there are ALOT of pros with using Kixie!!" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) AS Amber S. Paralegal > "The only con is that you're unable to speak directly with helpdesk unless you go through a chat or email feature." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4514808) KH Kyle H. Outreach Coordinator > "Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817379) KT Keith T. Sales > "Sticky with VPN, had some issues with the connectivity after an upgrade to new VPN" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4440461) VR Verified Reviewer RevOps Manager > "It also allows to dial multiple numbers at the same time so clearing out a dialing outreach list is a breeze" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3750279) EL Evelyn L. Operations Manager > "Some features were missing, and the local presence is sharing a pool of numbers for all their clients, it is very often that..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934) EA Enrico A. Customer Service Manager > "The software comes with great features as a call center" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317) MH Mari H. Office Manager > "I do not like that there is not customer support number you can call at any time for support." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) VR Verified Reviewer Account Executive > "Click to call, Voicemail Drop, and automated documentation saves so much time and leads to more connections" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3798734) NJ Nalika J. Software Tech/Appointment Setter > "This is a bit costly and sometimes mostly in the mornings, it is difficult to reach a customer service agent to aid you." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4031758) RG Richard G. President > "We currently use HubSpot for our CRM and Kixie integrates seamlessly with HubSpot." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3767287) BJ Brooklyn J. Sales > "The phone app doesnt have the same functionality as the desktop does" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4469248) MH Mari H. Office Manager > "The wide range of options kixie provides cloud access, google chrome extension." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4382339) NG Natalie G. Treatment coordinator > "sometimes you loose service or the call drops. But not a big deal." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3769106) GR Gerard R. Owner > "I love the the ability to track and monitor employee calls and habits." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4459029) SD Sherri D. Call Center Manager > "not being able to intergrate with Lead Perfection" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4038304) EA Enrico A. Customer Service Manager > "It is affordable and makes sales ennoblement easy" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___6165317) SW Sheryl W. Operations Manager > "Not responsive to building in new technology that is needed (hello? " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3677469) CR Craig R. Manager > "A huge help at customizing and optimizing the tool to fit our specific needs." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3735172) VR Verified Reviewer Director of Business Development > "It seems buggy...team has been complaining of a lot of downtime" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3676174) JB Justin B. TSE > "Really like that it syncs w/SFDC, helps me better manage my time" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3786300) CM Carolyn M. COO > "We lost tens of thousands of dollars in business due to the malfunctioning phone system, and it damaged our company's..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171) ES Erik S. Business Development Coordinator > "The ability to create VM drops is extremely helpful for our team." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3768857) VR Verified Reviewer Sales Operations > "Seemed like they just didn't care anymore now that we were cancelling, even though I would have gone back to them if the new..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113) MBT Mary Beth T. Director of Client Relations > "Additionally, Kixie went out of its way to help me integrate its software with ClickUp." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3817118) EL Evelyn L. Operations Manager > "Good, but it didn't resolve what we were expecting, and we needed to come up with a fix to be able to click to dial from our..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3362934) JP Johnny P. Senior Project Manager of Marketing and Sales > "The ability to call leads at the click of a button has been great." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4418129) MW Morgan W. Director of Sales > "Need to configure your internet to prioritize Kixie otherwise it might lag." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081532) MM Manoj M. Manager > "It has really been amazing and gives complete satisfation with respect voice clairty and connectivity." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3727674) KD Kenny D. Senior Digital Marketing Consultant > "Too many updates Sometimes PowerCall goes down during updates" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3081341) MM Mark M. Business Development Manager > "Connectivity to my browser and my database and its so easy to call or SMS Text." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4526702) VR Verified Reviewer Sales > "I was unable to merge calls, features were constantly not working." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#GetApp___3512768) CC Chris C. Owner > "Power Dialer and connection boost are both awesome." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3781386) KD Kevin D. Sales Enablement > "The integration to our CRM did not exist, after being told otherwise, so tracking calls and their dispositions did not exist,..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2754978) BC Beth C. Nurse > "It is easy to use and you can record a voicemail that you can then "drop" instead of having to leave a message for each call. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4563346) VR Verified Reviewer Sales Operations > "Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3149113) LR Leonardo R. Business Development Rep. > "I think the best thing about Kixie to me would be how it records calls." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4226308) VS Vanessa S. Account Manager > "Using dial by directories doesn't usually work properly" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3172876) RK Ryan K. Owner > "We implemented Kixie and it is a very easy click to call, and if the prospect doesn't answer the phone we can easily leave a..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3378927) KS Kevin S. Operation Specialist > "Some of the calls being made do not get recorded." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3575622) AB Arliegh B. Co Founder > "Kixie allows for a seamless process of making calls and tracking information." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3086606) JB Jason B. General Manager > "I added an additional user to my team, but was surprised that the software did not offer the functionality I was hoping for. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209) AH Aldo H. Technical Support Specialist II > "Technical support team is always there to quickly respond to any IT issues/questions you may have" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4406863) CM Carolyn M. COO > "It cost us many lost sales and damaged our reputation with potential customers." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#SoftwareAdvice___3457171) ML Michael L. Sales Development Manager > "Not only call volume but process improvement as well." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3777699) DR Douglas R. Online Reputation Specialist > "Sometimes when sending text messages from the Kixie app on my cell phone there is a lag, resulting in me sending the same..." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2341506) AP Adam P. COO > "Also, the integration with Hubspot is phenomenal." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___4241931) VR Verified Reviewer Founder > "The Chrome extension was unstable, support only answer was to reinstall and restart the Browser." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___2320346) PS Paul S. Director Customer Success > "A reliable and quality phone solution that works in multiple geos for globally distributed workforce. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3086667) JB Jason B. General Manager > "It's been really bad, I will not be renewing and I am unhappy with the customer service. " [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3160209) BS Brad S. Sales Support > "This saves me time, generates more responses, and allows me to watch employee activities in greater detail" [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3611156) GB Gustavo B. QA / IT Manager > "Read SMS is not so easy to do on Kixie ." [See full review](https://www.capterra.com/p/135636/Kixie-PowerCall/#Capterra___3536997) [View Reviews](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) ## User interface [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) 4.51 (395) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/) 4.63 (295) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Convoso Top features 36/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#features) Kixie PowerCall 35/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/135636/Kixie-PowerCall/#features) ### Recognition No recognitions have been awarded to Convoso Kixie PowerCall is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Auto DialerSoftware (2023)  ### Deployment & support Convoso Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Kixie PowerCall Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Convoso - By Convoso - Located in United States - Founded in 2006 Kixie PowerCall - By Kixie - Located in United States - Founded in 2013 ## Popular Comparisons [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) $90/month Price $29/month 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/76768-169627/Cloud-Predictive-Dialer-vs-RingOver) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (143)](https://www.capterra.com/p/136728/Readymode/reviews/) Contact vendor for pricing Price $199/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/135636-136728/Kixie-PowerCall-vs-Readymode) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $90/month Price $25/month 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-76768/CallCenterNOW-vs-Cloud-Predictive-Dialer) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Contact vendor for pricing Price $25/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-135636/CallCenterNOW-vs-Kixie-PowerCall) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $90/month Price $15/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-102188/Cloud-Predictive-Dialer-vs-LiveAgent) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Contact vendor for pricing Price $29/month 4.6 Features 4.1 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135636-157853/Kixie-PowerCall-vs-JustCall) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (143)](https://www.capterra.com/p/136728/Readymode/reviews/) $90/month Price $199/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/76768-136728/Cloud-Predictive-Dialer-vs-Readymode) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Five9](https://www.capterra.com/p/132405/Five9/)[4.22 (484)](https://www.capterra.com/p/132405/Five9/reviews/) Contact vendor for pricing Price $159/month 4.6 Features 4.1 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132405-135636/Five9-vs-Kixie-PowerCall) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) $90/month Price $115/month 4.5 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/76768-164283/Cloud-Predictive-Dialer-vs-Zendesk) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.18 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Contact vendor for pricing Price $27/month 4.6 Features 4.2 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135636-190976/Kixie-PowerCall-vs-Dialpad-Sell) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Five9](https://www.capterra.com/p/132405/Five9/)[4.22 (484)](https://www.capterra.com/p/132405/Five9/reviews/) $90/month Price $159/month 4.5 Features 4.1 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76768-132405/Cloud-Predictive-Dialer-vs-Five9) [Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)[4.63 (295)](https://www.capterra.com/p/135636/Kixie-PowerCall/reviews/) vs [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/)[4.78 (176)](https://www.capterra.com/p/134672/PhoneBurner/reviews/) Contact vendor for pricing Price $165/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/134672-135636/PhoneBurner-vs-Kixie-PowerCall)