# Compare Convoso vs Readymode 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Convoso and Readymode based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/76768-136728/Cloud-Predictive-Dialer-vs-Readymode

---

# Convoso vs Readymode Features and Cost Comparison

Last updated June 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConvosoReadymode2/4 selected

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.6 (143)](https://www.capterra.com/p/136728/Readymode/reviews/)

[## Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Starting Price

$90.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

HD

JA

BR

Based on [395 reviews](#user-reviews)

Positive

360

Neutral

28

Negative

7

[## Readymode](https://www.capterra.com/p/136728/Readymode/)[4.6 (143)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting Price

$199.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

YS

Based on [143 reviews](#user-reviews)

Positive

132

Neutral

6

Negative

5

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## Summary

* * *

Key features rated by users

Features selected based on 4,901 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

Call Center Management

4.6

Dashboard

5.0

Call Recording

4.6

Call Logging

4.6

Call Tracking

4.6

74%Fit

Not enough reviews

Feature ratings

Call Center Management

4.8

Dashboard

\--

Call Recording

4.8

Call Logging

4.7

Call Tracking

4.6

User satisfaction

User satisfaction

4.5

User reviews[395](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.6

User reviews[143](https://www.capterra.com/p/136728/Readymode/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$90Per User, Per Month

-   Free version
-   Free trial

Price starts from

$199Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies.

Best for

Outbound sales, marketing, lead generation and call center teams looking to engage smarter, connect faster, and grow their revenue. All-in-one platform designed to scale as your business grows.

## User reviews

Pros & cons

HD

Hector D.

Admin

> "The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676)

OA

Olamide A.

Team Leader

> "System responsiveness and call quality maybe affected by weak internet connection."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517)

JA

Juan A.

Owner Insurance Broker

> "It handles high call volume well, provides strong reporting tools, and supports effective campaign management. While some..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459)

NW

Naikeila W.

sales

> "My scheduled call back keeps vanishing, when I set a call back, for example, for 1:30 p.m. and I must be on a call at..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6665341)

BR

Brian R.

Assistant

> "Using Convoso on a daily basis makes my job much easier, especially with the Caller Log feature, which significantly..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094598)

MK

Magdy K.

Dialer Manager

> "also it's so sensitive to connection issues here in Egypt but that's also a problem in all the other dialers"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094519)

HD

Hector D.

Admin

> "The predictive dialing and call reporting features have been game-changers for our lead generation efforts."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676)

DA

DAwn A.

Insurance Agent

> "Locks up on me a couple of times and need to be kicked out by a manager and then log back in. "

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094545)

JS

Jonathan S.

Developer

> "The reporting tools are helpful for tracking results and making adjustments to campaigns."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698)

JS

Jonathan S.

Developer

> "There are a lot of settings and features, so it’s not the most beginner-friendly platform."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698)

SD

Samyak D.

Data Analyst

> "It took us some time to get the configuration exactly where we wanted it, but once it was dialed in, our productivity..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7096639)

ZX

Zizhen X.

Senior Analyst

> "We had issues with dialing but it's hard to get help from them on time."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088)

BV

Brianna V.

Policy conservation

> "It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6866982)

RG

Rahoul G.

Director

> "Another example, on another incident I asked for RCA on something that was terribaly wrong on Convoso (Global Outage at..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

KD

Kevin D.

Sales agent

> "They update the system often to add new features, which is great, though it requires staying on top of changes"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094581)

JA

Juan A.

Owner Insurance Broker

> "The biggest downside is the learning curve and backend complexity."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459)

LM

Leigha M.

Marketing Analysis

> "The intuitive interface and reliable call quality made a noticeable difference in our team's productivity."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680)

CP

Chris P.

Manager

> "Sometimes the barge into a call button would not work every time right away like we needed it too, unfortunately"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7052668)

VR

Verified Reviewer

Transfer Sales Agent

> "Overall, Convoso helps me stay organized, productive, and consistent throughout my shift — and that’s the part I value..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

RG

Rahoul G.

Director

> "My point was to know what went wrong there but eventually I didn't get to know that and we were put on wait for that..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

CD

Carlton D.

Operations Mgr

> "We’ve seen a dramatic improvement in both contact rates and close rates since moving to ConvoSo."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752)

ZX

Zizhen X.

Senior Analyst

> "Their team is hard to collaborate with."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088)

LJ

Lindsey J.

Sales Team Lead

> "the site is very efficient and offers lots of editing and personalization tools."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094540)

ES

Emely S.

Verification Department

> "Notes can easily be tampered with and or changed and unable to know who did change them"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659160)

SV

Shany V.

Marketing Analyst

> "It helped improve agent productivity and made it simple to monitor performance."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170690)

TH

Trystn H.

Call Center Rep

> "WHILE ON A CALL SOMETIMES THERES AN AUTOMATED ERROR THAT INTURRUPTS THE CURRECT CALL"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6671017)

ER

Ernie R.

Quality Assurance

> "The platform is easy to use, reliable, and helps streamline outreach efforts while providing useful reporting and..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170691)

RG

Rahoul G.

Director

> "It has a problem, should get fixed in sometime automatically."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

AM

Ashley M.

Dialer Manager

> "The dialer interface is easy to use and navigate and the functionality of the dialer makes any setup easy and not a hard..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724)

TR

Treyton R.

Consultant

> "The one thing that started to be a big problem is the call wait time"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6500276)

VR

Verified Reviewer

Transfer Sales Agent

> "I also really appreciate how easy it is to access my call recordings directly from the call log."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

EC

Erica C.

Broker Agent

> "Call metrics are very limited and almost non existent"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6660912)

CL

Cory L.

General Manager and CRM Manager

> "I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468)

RG

Rahoul G.

Director

> "Customer Support - I am not happy at all with the customer support."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

VR

Verified Reviewer

Transfer Sales Agent

> "That makes it easy to miss. But overall, Convoso has made my workflow more consistent, productive, and straightforward,..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

TL

Tammi L.

Director of Training and Development

> "Callbacks not popping up or notifying agents"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659482)

BB

Brix B.

Sales Manager

> "I've tried several dialers in the past and so far convoso has been one of the easiest and nicest looking dialer."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541)

SA

Salome A.

Customer sale support

> "Sometimes my scripts take sometime to load."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659306)

EA

Erick A.

Manager

> "The best expirience overall with any other system I've used, it might be confussing, but once getting the hang of things,..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170743)

JAJ

Jann Andrei J.

Team Leader

> "The least thing I like about Convoso is that whenever we go to coaching or other dispo, the system will automatically..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339758)

AK

Abdullah K.

owner

> "very smart dialer and able to see a lot of how the campaigns are running and real time data on what is happening."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657960)

JN

Joshua N.

Retention Agent

> "we lose out on a lot of productivity due to this"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6405347)

LM

Leigha M.

Marketing Analysis

> "There's a learning curve at the start, but once you're up and running it becomes a valuable part of the workflow."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680)

SH

Sheinita H.

Sales Agent

> "It crashes almost daily."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6382117)

VR

Verified Reviewer

Transfer Sales Agent

> "Everything I need is right in front of me, so I’m not wasting time searching through menus or clicking around."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

CB

Chris B.

Principal

> "Some of the issues we've experienced include the system intermittently stopping dialing, agents getting stuck in the GUI..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927)

RJ

Rogelio J.

Vp of Tech

> "the initial setup was done for us, we just have to login and start receiving calls, it was simple and easy for the team"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004825)

GB

Gaurav B.

NA

> "I can't see any area of opportunity for now"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657215)

MDR

Maria Desiree R.

marketing manager

> "they way they help to solve any problem I have always make sure they get everything you need to be successful."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094741)

JB

Jordan B.

Manager

> "Simple settings like configuring company voicemail become overwhelming endeavors that are not easy to remember for the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716)

ES

Eric S.

Sales Coach

> "Overall the product works well and I am able to complete all my sales and setup future ones for a call back."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004135)

ZH

Zach H.

dialer runner

> "not many cons but one i will say is with the DIDs its hard to do a mass switch into another ACID list and i wish that was..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5050276)

KO

Keith O.

Sales Team Manager

> "It allow agents to maximize opportunities."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094546)

SV

Skylar V.

New Client Onboard Specialist

> "i also dont like that we can schedule the dialer to call them at different time .."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343189)

SR

Steve R.

Director of calls

> "It Really helped us to scale our call programs with improved contact rates and excellent reporting technology."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6669899)

JB

Jordan B.

Manager

> "The customizations and settings are confusing and difficult to set up."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716)

LM

Leigha M.

Marketing Analysis

> "Overall, Convoso has been a solid dialer solution for our team."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680)

JG

Joseph G.

Sales Sa

> "Sms and email features that are not delivered sometimes."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6340448)

BB

Brix B.

Sales Manager

> "As a manager who uses convoso, I had an easier time using it than my previous dialers."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541)

PC

Paris C.

customer support

> "When connecting with insurance agents fail when transferring"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6344682)

OA

Olamide A.

Team Leader

> "the ease of access with user friendly interface makes convoso very efficient for everyday operations."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517)

CL

Cory L.

General Manager and CRM Manager

> "They are extremely expensive."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468)

AM

Ashley M.

Dialer Manager

> "The reporting and backend support on Convoso has been amazing."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724)

TP

Taylor P.

Medicare Agent

> "It's complicated to make outbound calls when you're already on one."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6342984)

CS

CHADWICK S.

SALES MANAGER

> "ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004259)

CB

Chris B.

Principal

> "Additionally, when issues arise that significantly impact your call center's operations, they won't credit you for the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927)

SD

Samyak D.

Data Analyst

> "It’s a serious tool for serious sales teams."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7096639)

AY

Amanda Y.

Pre sales representative

> "Sometimes the system is glitchy, cuts out, laggy, and dials numbers over and over even after the correct disposition."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767828)

CD

Carlton D.

Operations Mgr

> "Scalable for growing teams"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752)

WW

William W.

Contact Agent

> "System shuts down sometimes when and cost me money."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6347062)

DV

Dennis V.

Manager

> "How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170715)

BJ

BRETT J.

SALES MANAGER

> "DROPPED CALLS / INTERMITTANT OUTAGE - GETTING KICKED OFF."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6358286)

CD

Carlton D.

Operations Mgr

> "Strong reporting and analytics"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752)

SO

Sheena O.

Operations Assistant

> "The call recordings are only available to download within 3 months, after which, the files are no longer available to..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767658)

AS

Anup S.

Dialer Engineer

> "The UI is easy to navigate and not complex."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094520)

JMD

John Mark D.

Debt Adjuster Agent

> "Sometimes it's annoying if there is an error with the app."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5068556)

NK

Nnanna K.

Customer support Agent

> "It’s user friendly and very easy to navigate through, and the different features to simplify the experience of telesales..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659285)

CR

Clarisol R.

Medicare Insurance Agent

> "its pretty much micromanagement on a computer."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343087)

AS

Anup S.

Dialer Engineer

> "The platform is stable, user-friendly, and well supported"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094520)

JM

John M.

Sales agent

> "Sometimes I will run into issues with audio."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343209)

[View Reviews](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

YS

Yolanda S.

Co-Founder

> "The dialer allows our agents to get through leads much faster compared to manual dialing, which helps us increase the number of conversations,..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113467)

AS

Abdalrahman S.

Admin

> "Sometimes the dialer facing some issues to, call break up, disorder in features sometimes, sometimes one of the users would affect the whole call center..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112392)

SM

Shauna M.

sales agent

> "Another big advantage is the customization — you can set up campaigns, call flows, and integrations in a way that fits your team’s process."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

JM

Johanny M.

DEBT COUNSELOR

> "Appointment reminders do not play a sound since, after an hour has passed, a sound would remind me if I've missed my appointment time in another call"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112374)

IkE

Ishu kant E.

BD

> "Powerful Predictive Dialer: ReadyMode’s predictive dialing helps maximize agent productivity by reducing idle time and increasing the number of connected..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112315)

TS

Tosha S.

agent

> "sometimes the dialer can be slow at times when we call out it take just a second for us to be able to hear our customers say hello."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112324)

AF

Ahmed F.

Telemarketer

> "The platform provides useful tools for call centers, especially for outbound calling and lead management. Once you become familiar with the system, it..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474)

SM

Shauna M.

sales agent

> "One downside is that the platform can feel a bit overwhelming when you first start using it. Because it has so many features and configuration options,..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

OP

Omar P.

Manager

> "These tools are complemented by an integrated CRM that automatically stores call recordings, notes, and dispositions, ensuring high accountability and..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107)

MM

Menna M.

cold caller

> "Limited customization options, occasional lag, and integration issues with some CRM systems for sure"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7124444)

VRT

Von Ryan T.

Appointment Setter

> "Another major advantage is its powerful dialer features, such as predictive dialing, call management, and smooth call flow that helps increase productivity."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112461)

JO

Josue O.

Outreach specialist

> "The only thing I dont like about ready mode is that you have to constantly buy new numbers as they get flagged as spam."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112336)

AO

Antonio O.

SDR

> "The platform is clearly designed with outbound calling teams in mind, and when everything is configured properly, it can significantly improve dialing..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113560)

AF

Ashley F.

Owner

> "My business does not do 1 time business to where I would never want to call these peopele again so the only way to get those leads to come back through my..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6791675)

CO

Charles O.

Call Agent

> "It’s an efficient and reliable dialer that supports high-volume outbound calling, which helped me stay productive and consistently meet my targets."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7116466)

OP

Omar P.

Manager

> "Scrolling lags painfully when you swipe fast, buttons are tiny and cramped, and the whole thing just doesn’t flow."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107)

MZ

Mazen Z.

Appointment Setter

> "The system handles large call volumes well and the call routing feels stable, which is extremely important for outbound teams that rely on continuous..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112495)

Nader H.

Cold caller

> "Sometimes, when you're already viewing an old profile and there's an incoming call; the new file won't show up."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112329)

WF

William F.

Executive Volunteer

> "I am able to bring people into our organization and get them logged in and utilizing the Auto dialer to make money right away using basic equipment."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112574)

BeM

Bahaa eldin M.

lead generation

> "some time it glitches and the phone tab sometimes glitches to connecting but not often ."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7119738)

RC

Rene C.

Call Center Agency

> "It’s helpful for keeping track of leads, notes, and appointments while making calls. Once you learn the layout it definitely helps you stay productive..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469)

VS

Vinicio S.

appointment settler

> "bugs phone not connected and connecting dialer delay, very rare but sometimes 2 calls came inn at once"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112343)

JA

Jonathan A.

Account Executive

> "What I liked most about Readymode is its easy-to-use interface and reliable predictive dialer, which helps agents handle calls more efficiently."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112647)

RC

Rene C.

Call Center Agency

> "One thing I didn’t like at first is that the screen can look a little busy because there are a lot of buttons and options."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469)

BeM

Bahaa eldin M.

lead generation

> "overall its a lovely experience and it facilitated my work and the dialer was amazing with easy features and fast with the calls and it also helps in..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7119738)

BH

Benjamin H.

Business Development Representative

> "sometimes it glitches but I don't know if its cause of my connection or any other internal problem but its very seldom"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112242)

MM

Mariam M.

cold caller

> "I appreciate how reliable most of the core features are, especially the call management tools and the ability to keep track of leads and notes efficiently."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112263)

SM

Shauna M.

sales agent

> "Some parts of the interface also feel a little outdated and could be more intuitive."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

OP

Omar P.

Manager

> "Furthermore, the platform's customer support is often described as "top-notch" and responsive, with technical experts available via phone, email, or chat..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114107)

DA

Danny A.

Owner

> "I've had times where I had to make 3 calls and wait on the line an average of 45 minutes to an hour just to get a question moderately answered."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631)

IkE

Ishu kant E.

BD

> "The interface is user-friendly, making it easy for teams to manage campaigns, track call performance, and handle large call volumes."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112315)

Jorge Paris Q.

Retention and upselling

> "Certain workflows or reports may not be as flexible as desired."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7177588)

EO

Elvis O.

Sales agent

> "Readymode also gives value for money, every call made is recorded, thereby making the whole process transparent and convenient for both costumers and..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7115057)

WH

William H.

Sales Agent

> "The microphone isnt the best and requires a really good internet connection."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7114725)

YS

Yolanda S.

Co-Founder

> "Another feature we really like is the call history, which makes it easy for agents to quickly see what happened on previous calls before speaking with a..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113467)

AF

Ahmed F.

Telemarketer

> "The learning curve can still be a bit challenging for people who have never used a call center platform before."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474)

WC

William C.

CEO

> "The power dialer is fast, stable, and works well for high-volume calling, with consistent call quality and helpful features like local presence, call..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074347)

JL

Jamal L.

money maker

> "i am doing something wrong but I can only play calls when in dial mode"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7123088)

AF

Ahmed F.

Telemarketer

> "I also liked the call management features, such as tracking call outcomes and managing leads within the system."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474)

AP

Ambra P.

sales

> "i don't really have any complaints, i would say it not working properly with the mac safari browser."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112382)

WC

William C.

CEO

> "Call management tools such as dispositions, notes, listening, whispering, and barging make it effective for both agents and supervisors."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7074347)

AO

Antonio O.

SDR

> "Customer support response time can sometimes be slow"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113560)

AS

Abdalrahman S.

Admin

> "Simple design, easy access, takes no time to filter calls, easy to dial, affordable for startups, the ability to monitor, track performance, multiple users..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112392)

MA

Mariem A.

cash buyer

> "Sometimes it’s difficult to get very detailed insights from the reports."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112245)

SM

Shauna M.

sales agent

> "The real-time reporting and analytics are also useful for tracking agent performance and campaign results."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112473)

AF

Ashley F.

Owner

> "The fact that i can't let their system scrub my own leads because if I let their system do the work for me nobody that has been previously booked will come..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6791675)

KA

KAY A.

representative

> "Ready mode's predictive dialer is top-tier—it maximizes talk time and minimizes idle gaps and it is smothe."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113969)

KL

Kevin L.

Direct of Sales

> "i dont like to having wait days for a reponce on issues were having .especially when you have 50 plus emplyees."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034534)

RC

Rene C.

Call Center Agency

> "You can see the customer information, script, and notes all in one place, which makes it easier to talk to people and stay organized."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112469)

JAR

Julian Alejandro R.

Cold caller

> "The reporting dashboard feels a bit rigid."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113354)

ZM

Zaheer M.

Campaign Manager

> "Its is the best dialer to work with and we have the best contractability and the agents hit higher numbers and earn more comms"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112438)

DP

David P.

CEO

> "Some of the feautures in the system itself are a little complicated to manuever especially with no prior experience."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656)

SSK

Saurabh Sudhakar K.

Executive

> "The platform makes it easy to organize leads, automate dialling, and monitor performance in real time."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7130598)

DG

Danny G.

manager

> "dids are too expensive i really wasn't sure to go with this dialer or use vici "

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7098745)

MM

Mariam M.

cold caller

> "In general, I would rate my experience very highly because the software helps teams stay efficient and organized, making it a valuable tool for call center..."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112263)

FJ

Felix J.

Owner

> "i don’t like the 4 hour call window where we can’t call again until another 4 hours passes"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___6533570)

AR

Abdelrahman R.

Cold Caller

> "nice dialer with simple interface so you can easily acces each and every topic in the database of the list"

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7123707)

JR

Jayanth R.

SALES

> "Honestly calls are slow on weekends but can't expect everything to be perfect that's just how cold calling is."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7059872)

JAR

Julian Alejandro R.

Cold caller

> "It dramatically reduces downtime between calls by adjusting the dialing rate based on agent availability."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7113354)

DA

Danny A.

Owner

> "It looks like a windows 8 computer and its confusing."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631)

YM

Youssef M.

market

> "Overall, it’s a solid solution for teams that need a dependable dialer to manage outbound sales or support campaigns."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112381)

DA

Danny A.

Owner

> "Every time i talk to \[sensitive content hidden\] he over delivers."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7034631)

Nader H.

Cold caller

> "It delivers exactly what you need to keep your calls running smoothly and helps you achieve tasks successfully without interruptions."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112329)

DP

David P.

CEO

> "I dont like how its system itself isnt too user friendly."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7041656)

AF

Ahmed F.

Telemarketer

> "The call dialer is efficient and helps reduce manual work by automating outbound calls."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112474)

VR

Verified Reviewer

Owner

> "I had to reach out to freelancers which charge $3500 to do what ReadyMode claims to help you with as a customer but never does."

[See full review](https://www.capterra.com/p/136728/Readymode/#GetApp___3767603)

Nader H.

Cold caller

> "I especially appreciate the customizable call logs menu, which makes it simple to find exactly what you’re looking for."

[See full review](https://www.capterra.com/p/136728/Readymode/#Capterra___7112329)

VR

Verified Reviewer

Owner

> "I need to integrate with another CRM and there is no support!"

[See full review](https://www.capterra.com/p/136728/Readymode/#GetApp___3767603)

[View Reviews](https://www.capterra.com/p/136728/Readymode/reviews/)

## User interface

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

4.51 (395)

4.62 (143)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

Convoso

36/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#features)

Readymode

Top features

38/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/136728/Readymode/#features)

### Recognition

No recognitions have been awarded to Convoso

Readymode is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Predictive DialerSoftware (2026) 

### Deployment & support

Convoso

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Readymode

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Convoso

-   By Convoso
-   Located in United States
-   Founded in 2006

Readymode

-   By Readymode
-   Located in Canada
-   Founded in 2012

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Contact vendor for pricing

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Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/76768-175788/Cloud-Predictive-Dialer-vs-Nextiva)

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (143)](https://www.capterra.com/p/136728/Readymode/reviews/)

vs

[XCALLY](https://www.capterra.com/p/136894/XCALLY/)[4.82 (130)](https://www.capterra.com/p/136894/XCALLY/reviews/)

$199/month

Price

€29/month

4.6

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136728-136894/Readymode-vs-XCALLY)