# Compare Convoso vs Anywhere365 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Convoso and Anywhere365 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/76768-142137/Cloud-Predictive-Dialer-vs-Anywhere365-for-Skype-Business

---

# Convoso vs Anywhere365 Features and Cost Comparison

Last updated June 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConvosoAnywhere3652/4 selected

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

[Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.3 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/)

[## Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Starting Price

$90.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

HD

JA

BR

Based on [395 reviews](#user-reviews)

Positive

360

Neutral

28

Negative

7

[## Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[4.3 (100)](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/)

Starting Price

$10000.00

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [100 reviews](#user-reviews)

Positive

88

Neutral

9

Negative

3

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,901 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

Call Center Management

4.6

Dashboard

5.0

Call Recording

4.6

Call Logging

4.6

Call Tracking

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Call Center Management

NA

Dashboard

\--

Call Recording

4.0

Call Logging

4.2

Call Tracking

NA

User satisfaction

User satisfaction

4.5

User reviews[395](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.3

User reviews[100](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

$90Per User, Per Month

-   Free version
-   Free trial

Price starts from

$10000Per Feature, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies.

Best for

Designed for organizations using Skype for Business server, it is an on-premises contact center management platform that optimizes workforce and personalizes the customer experience.

## User reviews

Pros & cons

HD

Hector D.

Admin

> "The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676)

OA

Olamide A.

Team Leader

> "System responsiveness and call quality maybe affected by weak internet connection."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517)

JA

Juan A.

Owner Insurance Broker

> "It handles high call volume well, provides strong reporting tools, and supports effective campaign management. While some..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459)

NW

Naikeila W.

sales

> "My scheduled call back keeps vanishing, when I set a call back, for example, for 1:30 p.m. and I must be on a call at..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6665341)

BR

Brian R.

Assistant

> "Using Convoso on a daily basis makes my job much easier, especially with the Caller Log feature, which significantly..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094598)

MK

Magdy K.

Dialer Manager

> "also it's so sensitive to connection issues here in Egypt but that's also a problem in all the other dialers"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094519)

HD

Hector D.

Admin

> "The predictive dialing and call reporting features have been game-changers for our lead generation efforts."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676)

DA

DAwn A.

Insurance Agent

> "Locks up on me a couple of times and need to be kicked out by a manager and then log back in. "

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094545)

JS

Jonathan S.

Developer

> "The reporting tools are helpful for tracking results and making adjustments to campaigns."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698)

JS

Jonathan S.

Developer

> "There are a lot of settings and features, so it’s not the most beginner-friendly platform."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698)

SD

Samyak D.

Data Analyst

> "It took us some time to get the configuration exactly where we wanted it, but once it was dialed in, our productivity..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7096639)

ZX

Zizhen X.

Senior Analyst

> "We had issues with dialing but it's hard to get help from them on time."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088)

BV

Brianna V.

Policy conservation

> "It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6866982)

RG

Rahoul G.

Director

> "Another example, on another incident I asked for RCA on something that was terribaly wrong on Convoso (Global Outage at..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

KD

Kevin D.

Sales agent

> "They update the system often to add new features, which is great, though it requires staying on top of changes"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094581)

JA

Juan A.

Owner Insurance Broker

> "The biggest downside is the learning curve and backend complexity."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459)

LM

Leigha M.

Marketing Analysis

> "The intuitive interface and reliable call quality made a noticeable difference in our team's productivity."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680)

CP

Chris P.

Manager

> "Sometimes the barge into a call button would not work every time right away like we needed it too, unfortunately"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7052668)

VR

Verified Reviewer

Transfer Sales Agent

> "Overall, Convoso helps me stay organized, productive, and consistent throughout my shift — and that’s the part I value..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

RG

Rahoul G.

Director

> "My point was to know what went wrong there but eventually I didn't get to know that and we were put on wait for that..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

CD

Carlton D.

Operations Mgr

> "We’ve seen a dramatic improvement in both contact rates and close rates since moving to ConvoSo."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752)

ZX

Zizhen X.

Senior Analyst

> "Their team is hard to collaborate with."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088)

LJ

Lindsey J.

Sales Team Lead

> "the site is very efficient and offers lots of editing and personalization tools."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094540)

ES

Emely S.

Verification Department

> "Notes can easily be tampered with and or changed and unable to know who did change them"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659160)

SV

Shany V.

Marketing Analyst

> "It helped improve agent productivity and made it simple to monitor performance."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170690)

TH

Trystn H.

Call Center Rep

> "WHILE ON A CALL SOMETIMES THERES AN AUTOMATED ERROR THAT INTURRUPTS THE CURRECT CALL"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6671017)

ER

Ernie R.

Quality Assurance

> "The platform is easy to use, reliable, and helps streamline outreach efforts while providing useful reporting and..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170691)

RG

Rahoul G.

Director

> "It has a problem, should get fixed in sometime automatically."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

AM

Ashley M.

Dialer Manager

> "The dialer interface is easy to use and navigate and the functionality of the dialer makes any setup easy and not a hard..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724)

TR

Treyton R.

Consultant

> "The one thing that started to be a big problem is the call wait time"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6500276)

VR

Verified Reviewer

Transfer Sales Agent

> "I also really appreciate how easy it is to access my call recordings directly from the call log."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

EC

Erica C.

Broker Agent

> "Call metrics are very limited and almost non existent"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6660912)

CL

Cory L.

General Manager and CRM Manager

> "I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468)

RG

Rahoul G.

Director

> "Customer Support - I am not happy at all with the customer support."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

VR

Verified Reviewer

Transfer Sales Agent

> "That makes it easy to miss. But overall, Convoso has made my workflow more consistent, productive, and straightforward,..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

TL

Tammi L.

Director of Training and Development

> "Callbacks not popping up or notifying agents"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659482)

BB

Brix B.

Sales Manager

> "I've tried several dialers in the past and so far convoso has been one of the easiest and nicest looking dialer."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541)

SA

Salome A.

Customer sale support

> "Sometimes my scripts take sometime to load."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659306)

EA

Erick A.

Manager

> "The best expirience overall with any other system I've used, it might be confussing, but once getting the hang of things,..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170743)

JAJ

Jann Andrei J.

Team Leader

> "The least thing I like about Convoso is that whenever we go to coaching or other dispo, the system will automatically..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339758)

AK

Abdullah K.

owner

> "very smart dialer and able to see a lot of how the campaigns are running and real time data on what is happening."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657960)

JN

Joshua N.

Retention Agent

> "we lose out on a lot of productivity due to this"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6405347)

LM

Leigha M.

Marketing Analysis

> "There's a learning curve at the start, but once you're up and running it becomes a valuable part of the workflow."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680)

SH

Sheinita H.

Sales Agent

> "It crashes almost daily."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6382117)

VR

Verified Reviewer

Transfer Sales Agent

> "Everything I need is right in front of me, so I’m not wasting time searching through menus or clicking around."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

CB

Chris B.

Principal

> "Some of the issues we've experienced include the system intermittently stopping dialing, agents getting stuck in the GUI..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927)

RJ

Rogelio J.

Vp of Tech

> "the initial setup was done for us, we just have to login and start receiving calls, it was simple and easy for the team"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004825)

GB

Gaurav B.

NA

> "I can't see any area of opportunity for now"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657215)

MDR

Maria Desiree R.

marketing manager

> "they way they help to solve any problem I have always make sure they get everything you need to be successful."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094741)

JB

Jordan B.

Manager

> "Simple settings like configuring company voicemail become overwhelming endeavors that are not easy to remember for the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716)

ES

Eric S.

Sales Coach

> "Overall the product works well and I am able to complete all my sales and setup future ones for a call back."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004135)

ZH

Zach H.

dialer runner

> "not many cons but one i will say is with the DIDs its hard to do a mass switch into another ACID list and i wish that was..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5050276)

KO

Keith O.

Sales Team Manager

> "It allow agents to maximize opportunities."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094546)

SV

Skylar V.

New Client Onboard Specialist

> "i also dont like that we can schedule the dialer to call them at different time .."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343189)

SR

Steve R.

Director of calls

> "It Really helped us to scale our call programs with improved contact rates and excellent reporting technology."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6669899)

JB

Jordan B.

Manager

> "The customizations and settings are confusing and difficult to set up."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716)

LM

Leigha M.

Marketing Analysis

> "Overall, Convoso has been a solid dialer solution for our team."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680)

JG

Joseph G.

Sales Sa

> "Sms and email features that are not delivered sometimes."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6340448)

BB

Brix B.

Sales Manager

> "As a manager who uses convoso, I had an easier time using it than my previous dialers."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541)

PC

Paris C.

customer support

> "When connecting with insurance agents fail when transferring"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6344682)

OA

Olamide A.

Team Leader

> "the ease of access with user friendly interface makes convoso very efficient for everyday operations."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517)

CL

Cory L.

General Manager and CRM Manager

> "They are extremely expensive."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468)

AM

Ashley M.

Dialer Manager

> "The reporting and backend support on Convoso has been amazing."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724)

TP

Taylor P.

Medicare Agent

> "It's complicated to make outbound calls when you're already on one."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6342984)

CS

CHADWICK S.

SALES MANAGER

> "ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004259)

CB

Chris B.

Principal

> "Additionally, when issues arise that significantly impact your call center's operations, they won't credit you for the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927)

SD

Samyak D.

Data Analyst

> "It’s a serious tool for serious sales teams."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7096639)

AY

Amanda Y.

Pre sales representative

> "Sometimes the system is glitchy, cuts out, laggy, and dials numbers over and over even after the correct disposition."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767828)

CD

Carlton D.

Operations Mgr

> "Scalable for growing teams"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752)

WW

William W.

Contact Agent

> "System shuts down sometimes when and cost me money."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6347062)

DV

Dennis V.

Manager

> "How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170715)

BJ

BRETT J.

SALES MANAGER

> "DROPPED CALLS / INTERMITTANT OUTAGE - GETTING KICKED OFF."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6358286)

CD

Carlton D.

Operations Mgr

> "Strong reporting and analytics"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752)

SO

Sheena O.

Operations Assistant

> "The call recordings are only available to download within 3 months, after which, the files are no longer available to..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767658)

AS

Anup S.

Dialer Engineer

> "The UI is easy to navigate and not complex."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094520)

JMD

John Mark D.

Debt Adjuster Agent

> "Sometimes it's annoying if there is an error with the app."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5068556)

NK

Nnanna K.

Customer support Agent

> "It’s user friendly and very easy to navigate through, and the different features to simplify the experience of telesales..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659285)

CR

Clarisol R.

Medicare Insurance Agent

> "its pretty much micromanagement on a computer."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343087)

AS

Anup S.

Dialer Engineer

> "The platform is stable, user-friendly, and well supported"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094520)

JM

John M.

Sales agent

> "Sometimes I will run into issues with audio."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343209)

[View Reviews](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

FG

Favio G.

Internal Sales Representative

> "Seamless integration with Skype for business and Oracle, nice features in general, a great product, once you learn how to..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3853269)

AG

Agnes G.

Quality supervisor

> "It took a little bit of getting used on how to login and how it all connects. But not being very computer savvy"

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___6183730)

AG

Agnes G.

Quality supervisor

> "It is very convenient to have everything accessible at any time, just by simply login into an account."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___6183730)

SJ

Sarah J.

Educator

> "Sharing presentations and screens can be cumbersome and difficult"

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___4225019)

NH

Nolan H.

merch analyst

> "This software is primarily used to connect with my teams, with customers and with clients. While I do not interact with..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2955684)

AG

Akhil G.

Supply chain analyst

> "The multi tasking functionality is also difficult making it tough to navigate."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3748285)

CS

Coleene S.

Beauty consultant

> "This product is a cloud contact center solution, it helps to support and improve your workforce with Microsoft Teams and..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3511173)

VR

Verified Reviewer

Teacher

> "The multiple tabs could be sometimes confusing at first, I missed a way I could classify them (in different colors, for..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2945984)

EH

Elizabeth H.

Customer care associate

> "It displays all of the necessary call information in a clear and concise manner."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3840600)

Godfrey C.

Technical Quality Manager

> "Dates are utilized to break up conversation history, and recalling the date of the talk I'm searching for is difficult."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3066465)

VH

Victoria H.

Manager

> "Sometimes with team members having different forms of technology to communicate, it makes it much easier to use this to..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3511298)

VR

Verified Reviewer

Consultant

> "It'll happen in the worst times too where everything will freeze and the only way to fix it is by ending the task via Task..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3176574)

VR

Verified Reviewer

Hardware Engineer

> "Support from Anywhere365 comes in handy during deployment difficulties."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___4730191)

AM

Andrea M.

Student

> "If you do not pay for an account, you do not get to pick your phone number, which means not everyone will answer your..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2866186)

DP

Dushyant P.

Software Engineer

> "Given its constantly updated and modern UI, rich technical support, we believe it's worth the cost"

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3689870)

Neelam R.

Associate

> "I feel its not for large group meetings or company virtual events "

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3535471)

EH

Elizabeth H.

Customer care associate

> "The features are also very easy to use, employees that I’ve had trouble with past software think that everywhere 365 is..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3840600)

MS

Mohammed S.

Field Manager

> "Without the efficiency provided by Anywhere365, we wasted a lot of resources in inefficient field deployments that hugely..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2941498)

VR

Verified Reviewer

Software Engineer - 1

> "However, there were some features in Skype like Audio and Screen sharing that were much better than we get today from MS..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2956905)

VH

Victoria H.

Manager

> "I had a bit of difficulty fully figuring out how to get into a flow of use at the start of use."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3511298)

Godfrey C.

Technical Quality Manager

> "It's fantastic when it's utilized throughout the company since it allows you to rapidly locate other users; nevertheless,..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3066465)

JM

Jennifer M.

Performance Improvement Leader

> "It is difficult to connect with a company who does not also use Skype for business as the meeting links take many clicks..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2844399)

VR

Verified Reviewer

Software Engineer - 1

> "Now with Zoom and MS Teams I think we are better placed as a Organization in terms of efficient communication between the..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2956905)

CM

Cara M.

Marketing analyst

> "I used to have no issue with Skype, but when everybody went remote during Covid it became incredible unreliable - calls..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2803095)

AC

Amy C.

Outreach Worker

> "I like how easy it is to communicate with people in and outside of my organization."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___4024503)

VR

Verified Reviewer

Consultant

> "Doing so makes you close all your chats and then you have nothing."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3176574)

AJ

Anshul J.

Business Analyst

> "Skype Business helps in scheduling meetings and it also helps in checking the availability of person with whom you are..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2894879)

VR

Verified Reviewer

full stack developer

> "I tried to search the user but the user was not found."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3014538)

YL

Yuwei L.

Senior accountant

> "Easy to streamline the data and analyze, very clean interface."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3743958)

VR

Verified Reviewer

full stack developer

> "I tried to uninstall it, but it reappears automatically."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3014538)

MS

Mohammed S.

Field Manager

> "With anywhere365, we are able to better collate information from calls with our farmers, structure our deployment..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2941498)

VR

Verified Reviewer

Recruiter

> "At most part, sharing presentation or screen is quite difficult, no matter the support given presentations keeps getting..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2411530)

NH

Nolan H.

merch analyst

> "The video quality is very good and clear, and I enjoy the ability edit messages after then have been sent."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2955684)

VR

Verified Reviewer

Administrative Assistant

> "Sometimes when I would forward my calls to my cell the call wouldn't go through."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2340384)

DP

Dushyant P.

Software Engineer

> "It is also easy to learn and ramp up on, reducing training time."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3689870)

EH

Eric H.

Editor/Publisher

> "I've always had issues with Skype and the calls freezing or disconnecting."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2772650)

EH

Elizabeth H.

Customer care associate

> "This software has a very clean user dashboard."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3840600)

WM

Winfield M.

Freelancer

> "This is not a free software."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3545754)

KD

Karen D.

Marketing Coordinator

> "I would recommend it as being my top 4 options for communication platforms and essential for the remote working space."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2967666)

VR

Verified Reviewer

Software Engineer - 1

> "My overall experience was Average."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2956905)

AJ

Anshul J.

Business Analyst

> "Skype is very good collaboration and communication tool we can do video and voice calls over it with the help of internet..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2894879)

Yasiru G.

DevOps Engineer

> "Most of the features are not available in the free version."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2768727)

YL

Yuwei L.

Senior accountant

> "Overall pretty good software and I would recommend to other users"

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3743958)

Burak S.

Solution Architect

> "Needing many clicks, bad copy-paste experiences would really throw someone off"

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2843025)

AG

Akhil G.

Supply chain analyst

> "The application is very easy to use and great at the price."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3748285)

Yasiru G.

DevOps Engineer

> "Furthermore, UI and UX is not up to the current day standards."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2768727)

VR

Verified Reviewer

Hardware Engineer

> "Overall it's a great support tool."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___4730191)

VR

Verified Reviewer

Manager

> "It offers little access to emergency services."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2903886)

VR

Verified Reviewer

Lead Project Manager

> "Also easy for clients to connect and join audio/ video calls"

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3510866)

AH

Ashley H.

Interior Designer

> "However, this was deemed unmanageable and hard to accomplish with Skype."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2810562)

Samuel O.

Full stack web developer

> "Despite their little short comings I will choose anywhere 365 skype for business any day any time and I highly recommend..."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3070374)

VR

Verified Reviewer

Lead Software Enginee

> "Lack lots of functionality."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2940731)

MD

Manuel D.

Litigation Support Manager

> "I liked the blended call center, call logging, call scripting and IVR/voice recognition."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2835872)

MA

Md A.

Coordinator

> "The layout in my opinion is kind of challenging to navigate."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2690638)

MS

Mohammed S.

Field Manager

> "The easily generated and comprehensive call and service reports play a huge role in improving our internal processes."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2941498)

LB

Lori B.

General Manager

> "It wasn't very user friendly, I had to do a lot of research on how to's."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2833542)

AV

Alba V.

Health Specialist

> "It's convenient to use, and can connect from anywhere to take calls, etc."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___3489756)

MA

Md A.

Coordinator

> "Overall the software is ok but it has quite a bit of flaws."

[See full review](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#Capterra___2690638)

[View Reviews](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews/)

## User interface

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

4.51 (395)

[Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)

4.26 (100)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

Convoso

Top features

36/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#features)

Anywhere365

19/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/#features)

### Recognition

No recognitions have been awarded to Convoso

Anywhere365 is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Convoso

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Anywhere365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Convoso

-   By Convoso
-   Located in United States
-   Founded in 2006

Anywhere365

-   By Anywhere365
-   Located in Netherlands
-   Founded in

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