--- title: "Compare Convoso vs Ringover 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Convoso and Ringover based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/76768-169627/Cloud-Predictive-Dialer-vs-RingOver" page_type: "comparison" language: "en" --- # Convoso vs Ringover Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConvosoRingover2/4 selected [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) [## Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting Price $90.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment HD JA BR Based on [395 reviews](#user-reviews) Positive 360 Neutral 28 Negative 7 [## Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.7 Ease of Use 4.8 Customer Service 4.6 Reviews Sentiment Based on [888 reviews](#user-reviews) Positive 850 Neutral 17 Negative 21 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Freshdesk 4.5 (3,481) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### Wildix 4.7 (209) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### 3CX 4.4 (468) * * * Starting Price $350.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### Zendesk Suite 4.4 (4,092) * * * Starting Price $115.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,826 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit Not enough reviews Feature ratings Call Center Management 4.6 Dashboard 5.0 Call Recording 4.6 Call Logging 4.6 Activity Tracking \-- 90%Fit High performer Feature ratings Call Center Management 4.7 Dashboard 4.8 Call Recording 4.8 Call Logging 4.7 Activity Tracking 4.5 User satisfaction User satisfaction 4.5 User reviews[395](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 4.7 User reviews[888](https://www.capterra.com/p/169627/RingOver/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $90Per User, Per Month - Free version - Free trial Price starts from $29Per User, Per Month - Free version - Free trial Best for Best for Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies. Best for Small Businesses Mid-size Enterprises ## User reviews Pros & cons HD Hector D. Admin > "The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676) NW Naikeila W. sales > "My scheduled call back keeps vanishing, when I set a call back, for example, for 1:30 p.m. and I must be on a call at that..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6665341) JA Juan A. Owner Insurance Broker > "It handles high call volume well, provides strong reporting tools, and supports effective campaign management. While some..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459) OA Olamide A. Team Leader > "System responsiveness and call quality maybe affected by weak internet connection." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517) BR Brian R. Assistant > "Using Convoso on a daily basis makes my job much easier, especially with the Caller Log feature, which significantly..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094598) CP Chris P. Manager > "Sometimes the barge into a call button would not work every time right away like we needed it too, unfortunately" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7052668) HD Hector D. Admin > "The predictive dialing and call reporting features have been game-changers for our lead generation efforts." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676) MK Magdy K. Dialer Manager > "also it's so sensitive to connection issues here in Egypt but that's also a problem in all the other dialers" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094519) LM Leigha M. Marketing Analysis > "The intuitive interface and reliable call quality made a noticeable difference in our team's productivity." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680) DA DAwn A. Insurance Agent > "Locks up on me a couple of times and need to be kicked out by a manager and then log back in. " [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094545) VR Verified Reviewer Transfer Sales Agent > "Overall, Convoso helps me stay organized, productive, and consistent throughout my shift — and that’s the part I value the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) JS Jonathan S. Developer > "There are a lot of settings and features, so it’s not the most beginner-friendly platform." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698) JS Jonathan S. Developer > "The reporting tools are helpful for tracking results and making adjustments to campaigns." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698) ZX Zizhen X. Senior Analyst > "We had issues with dialing but it's hard to get help from them on time." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088) SV Shany V. Marketing Analyst > "It helped improve agent productivity and made it simple to monitor performance." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170690) RG Rahoul G. Director > "Another example, on another incident I asked for RCA on something that was terribaly wrong on Convoso (Global Outage at..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) ER Ernie R. Quality Assurance > "The platform is easy to use, reliable, and helps streamline outreach efforts while providing useful reporting and..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170691) JA Juan A. Owner Insurance Broker > "The biggest downside is the learning curve and backend complexity." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459) AM Ashley M. Dialer Manager > "The dialer interface is easy to use and navigate and the functionality of the dialer makes any setup easy and not a hard..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724) ES Emely S. Verification Department > "Notes can easily be tampered with and or changed and unable to know who did change them" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659160) SD Samyak D. Data Analyst > "It took us some time to get the configuration exactly where we wanted it, but once it was dialed in, our productivity..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7096639) TH Trystn H. Call Center Rep > "WHILE ON A CALL SOMETIMES THERES AN AUTOMATED ERROR THAT INTURRUPTS THE CURRECT CALL" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6671017) VR Verified Reviewer Transfer Sales Agent > "I also really appreciate how easy it is to access my call recordings directly from the call log." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) TR Treyton R. Consultant > "The one thing that started to be a big problem is the call wait time" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6500276) CL Cory L. General Manager and CRM Manager > "I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468) RG Rahoul G. Director > "My point was to know what went wrong there but eventually I didn't get to know that and we were put on wait for that issue..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) VR Verified Reviewer Transfer Sales Agent > "That makes it easy to miss. But overall, Convoso has made my workflow more consistent, productive, and straightforward, and..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) EC Erica C. Broker Agent > "Call metrics are very limited and almost non existent" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6660912) EA Erick A. Manager > "The best expirience overall with any other system I've used, it might be confussing, but once getting the hang of things,..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170743) ZX Zizhen X. Senior Analyst > "Their team is hard to collaborate with." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088) BV Brianna V. Policy conservation > "It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6866982) TL Tammi L. Director of Training and Development > "Callbacks not popping up or notifying agents" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659482) AK Abdullah K. owner > "very smart dialer and able to see a lot of how the campaigns are running and real time data on what is happening." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657960) SA Salome A. Customer sale support > "Sometimes my scripts take sometime to load." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659306) LM Leigha M. Marketing Analysis > "There's a learning curve at the start, but once you're up and running it becomes a valuable part of the workflow." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680) JAJ Jann Andrei J. Team Leader > "The least thing I like about Convoso is that whenever we go to coaching or other dispo, the system will automatically kick..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339758) VR Verified Reviewer Transfer Sales Agent > "Everything I need is right in front of me, so I’m not wasting time searching through menus or clicking around." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) RG Rahoul G. Director > "It has a problem, should get fixed in sometime automatically." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) KD Kevin D. Sales agent > "They update the system often to add new features, which is great, though it requires staying on top of changes" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094581) CB Chris B. Principal > "Some of the issues we've experienced include the system intermittently stopping dialing, agents getting stuck in the GUI..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927) SR Steve R. Director of calls > "It Really helped us to scale our call programs with improved contact rates and excellent reporting technology." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6669899) GB Gaurav B. NA > "I can't see any area of opportunity for now" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657215) LM Leigha M. Marketing Analysis > "Overall, Convoso has been a solid dialer solution for our team." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680) JB Jordan B. Manager > "Simple settings like configuring company voicemail become overwhelming endeavors that are not easy to remember for the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716) CD Carlton D. Operations Mgr > "We’ve seen a dramatic improvement in both contact rates and close rates since moving to ConvoSo." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752) RG Rahoul G. Director > "Customer Support - I am not happy at all with the customer support." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) AM Ashley M. Dialer Manager > "The reporting and backend support on Convoso has been amazing." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724) ZH Zach H. dialer runner > "not many cons but one i will say is with the DIDs its hard to do a mass switch into another ACID list and i wish that was..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5050276) LJ Lindsey J. Sales Team Lead > "the site is very efficient and offers lots of editing and personalization tools." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094540) SV Skylar V. New Client Onboard Specialist > "i also dont like that we can schedule the dialer to call them at different time .." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343189) DV Dennis V. Manager > "How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170715) JB Jordan B. Manager > "The customizations and settings are confusing and difficult to set up." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716) BB Brix B. Sales Manager > "I've tried several dialers in the past and so far convoso has been one of the easiest and nicest looking dialer." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541) JG Joseph G. Sales Sa > "Sms and email features that are not delivered sometimes." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6340448) NK Nnanna K. Customer support Agent > "It’s user friendly and very easy to navigate through, and the different features to simplify the experience of telesales..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659285) PC Paris C. customer support > "When connecting with insurance agents fail when transferring" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6344682) RJ Rogelio J. Vp of Tech > "the initial setup was done for us, we just have to login and start receiving calls, it was simple and easy for the team" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004825) CL Cory L. General Manager and CRM Manager > "They are extremely expensive." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468) MDR Maria Desiree R. marketing manager > "they way they help to solve any problem I have always make sure they get everything you need to be successful." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094741) TP Taylor P. Medicare Agent > "It's complicated to make outbound calls when you're already on one." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6342984) ES Eric S. Sales Coach > "Overall the product works well and I am able to complete all my sales and setup future ones for a call back." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004135) CB Chris B. Principal > "Additionally, when issues arise that significantly impact your call center's operations, they won't credit you for the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927) VP Viviana P. SALES > "It's easy to be able to take a call and to transfer to another department without any issues." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7017636) AY Amanda Y. Pre sales representative > "Sometimes the system is glitchy, cuts out, laggy, and dials numbers over and over even after the correct disposition." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767828) KO Keith O. Sales Team Manager > "It allow agents to maximize opportunities." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094546) WW William W. Contact Agent > "System shuts down sometimes when and cost me money." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6347062) JR Jessica R. na > "the graphs and trends that the tool provides ease to read and understand, fast for updates." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6663063) BJ BRETT J. SALES MANAGER > "DROPPED CALLS / INTERMITTANT OUTAGE - GETTING KICKED OFF." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6358286) BB Brix B. Sales Manager > "As a manager who uses convoso, I had an easier time using it than my previous dialers." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541) SO Sheena O. Operations Assistant > "The call recordings are only available to download within 3 months, after which, the files are no longer available to..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767658) OA Olamide A. Team Leader > "the ease of access with user friendly interface makes convoso very efficient for everyday operations." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517) JMD John Mark D. Debt Adjuster Agent > "Sometimes it's annoying if there is an error with the app." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5068556) GC Giovanni C. CRM Manager > "Highly customizable, great customer support, consistent and fast speed to lead, great UI" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6802395) CR Clarisol R. Medicare Insurance Agent > "its pretty much micromanagement on a computer." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343087) MP Margaret P. Agent > "I like how easy the dispositions are (You do not need to manually enter dispositions which saves times)." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6676835) JM John M. Sales agent > "Sometimes I will run into issues with audio." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343209) CS CHADWICK S. SALES MANAGER > "ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004259) JN Joshua N. Retention Agent > "we lose out on a lot of productivity due to this" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6405347) IP Idris P. Customer care. > "I like the automated taxt generator, and the noise filter most importantly." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659326) CH Christy H. Business support coordinator > "I am forced to log out and back on multiple times a day in order to get reset and have the calls come in correctly. " [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767660) JR Jessica R. na > "the graphs and trends that the tool provides ease to read and understand, fast for updates." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6663063) ES Emely S. Verification Department > "Notes can easily be tampered with and or changed and unable to know who did change them" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659160) OA Olamide A. Team Leader > "the ease of access with user friendly interface makes convoso very efficient for everyday operations." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517) KB Kelly B. sales manager > "Time is only shown in pacific which makes things very difficult, cannot change time zone." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3155180) AS Anup S. Dialer Engineer > "The platform is stable, user-friendly, and well supported" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094520) NL Nick L. Operations Manager > "This makes updates nearly impossible at scale." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3283208) DA DAwn A. Insurance Agent > "The interface is very user friendly. " [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094545) CR Clarisol R. Medicare Insurance Agent > "its pretty much micromanagement on a computer." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343087) AG Anwar G. Sales Representative > "My overall experience with Convoso have been amazing, as I've seen the similarities with this program and other programs..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4777349) ZH Zach H. dialer runner > "not many cons but one i will say is with the DIDs its hard to do a mass switch into another ACID list and i wish that was..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5050276) CM Cristal M. specialist > "i like the ease of using it and that it's automated so i wont need to worry about most things" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767771) ZX Zizhen X. Senior Analyst > "Their team is hard to collaborate with." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088) PB Philip B. Partner > "Everything is in one place and it has native integrations with many other services ." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3145088) JAJ Jann Andrei J. Team Leader > "The least thing I like about Convoso is that whenever we go to coaching or other dispo, the system will automatically kick..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339758) RL Ron L. Divisional Sales Leader > "SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] are head and shoulders above the rest and should be models to learn from in the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3762112) RG Rahoul G. Director > "Customer Support - I am not happy at all with the customer support." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) DV Dennis V. Manager > "How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170715) SS Steven S. Director of new business development > "Customer service delayed response sometimes, asks for examples of things we cannot capture live" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767912) [View Reviews](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) WK Wouter K. Developer > "We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7154403) SK Shafin K. Manager > "To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own. When the..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463) JW Jacque W. Managing Director > "The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many customers know..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820) JS Jesse S. Manager > "The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call again,..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6760609) CG Carlos G. Sales Director > "The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the complexity of..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563) WK Wouter K. Developer > "Cloudflare WAF blocked our cloud provider's IP (Hetzner, EU)." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7154403) NB Nikolai B. Managing Partner > "We have used ringover for a few months now and fully integrated it just over 2 weeks ago This is hands down one of the best phone systems we..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6887626) JW Jacque W. Managing Director > "The app doesn't allow you to stay logged in, but stop receiving calls." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820) VR Verified Reviewer Co-Founder > "Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily workflows." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213) JW Jacque W. Managing Director > "So I have to log in and out each time to avoid receiving calls when not working." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820) EB Elliott B. Company Director > "The user-friendly dashboard and real-time analytics help monitor our teams performance and streamline workflows efficiently." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144) SK Shafin K. Manager > "I expected professionalism, transparency, and accountability — instead, I got silence and a blocked account." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463) JS Jose S. CCO > "The setup process was simple and well supported by their team. Whenever we had questions during the initial configuration or launch, we..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330) AA Ashley A. Owner > "You have to pay upfront for a year and we complained about the background noise from the start and they continued to tell us it was on our end..." [See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421) BK Brian K. Recruitment Consultant > "The convenience of being able to text through both the web and mobile apps makes staying connected effortless." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316) AA Aymen A. cst > "Sometimes the call quality drops when the internet connection is unstable." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853) EB Elliott B. Company Director > "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144) TS Thomas S. Sales Partner > "Some system overloads, not enough smart features" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6747415) AA Aymen A. cst > "I especially liked the call recording feature, the detailed analytics, and the smooth integration with CRM tools." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853) MM Matthew M. Manager > "Nothing that comes to mind, occasional call doesnt connect first time" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6616096) JB James B. Principal Consultant > "Porting of my old number was quick and seamless and Ringover customer support were prompt and extremely helpful in setting up my desk SIP phone..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6815098) AA Ashley A. Owner > "Noise cancelling is non existent." [See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421) EB Elliott B. Company Director > "Ringover stands out for its seamless integration with our CRM system (Bullhorn), making it an excellent choice for sales and support teams." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144) AA Ashley A. Owner > "Dealt with support on this for months trying to "fix" this issue but it's just their software." [See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421) JR Juan R. Technology and Digital Product Manager > "The platform offers excellent call quality, helpful reporting features, and responsive customer support whenever needed." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606) Yuliyana N. head of central operations > "Calls would drop, people would not be able to hear the caller..it just made our process very very complex" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6362864) BK Brian K. Recruitment Consultant > "I also appreciate how well it integrates with Bullhorn, allowing for accurate note-taking." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316) JD John D. Administration > "Once we signed up everything was wrong, from connections, to SMS, to billing." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6227068) JS Jose S. CCO > "Highly recommended for companies that need a flexible and well-documented cloud telephony solution." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330) LN Ludovic N. Manager > "We loose sometimes the call when we are in 4G." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6256334) CG Carlos G. Sales Director > "It helps streamline daily operations without adding unnecessary complexity." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563) Aman K. Researcher > "Additionally, a few users have reported occasional technical glitches or challenges with integrating the software." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___4598556) JW Jacque W. Managing Director > "Ringover is our first VOIP system and we have been pleasantly surprised with how easy the system has been to use and the added features having..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820) CP Cyril P. CEO > "There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3659818) ST Stefania T. Customer Experience Manager > "The platform’s performance and features keep improving, making our communication smoother every year." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7039523) ZB Zakaria B. Procurement coordinator > "When there is a bad wifi it's a bit complicated to hear the other party." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3108196) JS Jose S. CCO > "Overall, it’s a reliable cloud phone system with good support and clear resources to help you get started quickly." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330) IM Ismail M. Ingénieur commercial > "Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3115424) MM Matthew M. Manager > "Recordings are strong and you are able to view stats from as long as 15 weeks ago" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6616096) VR Verified Reviewer Customer Support Manager > "I could not easily create a bilingual call center" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3142758) IL Ilija L. Co-Founder > "The interface is simple to use, the call quality is consistently great, and features like CRM integration, analytics, and call recording add..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6796287) VR Verified Reviewer Associate Consultant > "There is occasionally a bit of a delay with the call that can lead to so misunderstanding/interruption." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2938214) VR Verified Reviewer Co-Founder > "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213) JM Javier M. CMO > "month commitment, very bad customer service." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3202816) JP Jonathan P. CEO > "A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6468334) Yuliyana N. head of central operations > "Calls would drop, people would not be able to hear the caller..it just made our process very very complex" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6362864) Nicolas P. CEO > "It helps us to distribute incoming call and to dispatch them." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6869324) SK Shafin K. Manager > "To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own. When the..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463) JR Juan R. Technology and Digital Product Manager > "The reporting features are especially helpful for tracking team performance." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606) JM Javier M. CMO > "month commitment, very bad customer service." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3202816) [View Reviews](https://www.capterra.com/p/169627/RingOver/reviews/) ## User interface [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) 4.51 (395) [Ringover](https://www.capterra.com/p/169627/RingOver/) 4.71 (888) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Convoso Top features 36/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#features) Ringover 33/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/169627/RingOver/#features) ### Recognition No recognitions have been awarded to Convoso Ringover is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Convoso Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Ringover Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Convoso - By Convoso - Located in United States - Founded in 2006 Ringover - By Ringover - Located in France - Founded in 2005 ## Popular Comparisons [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $90/month Price $25/month 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-76768/CallCenterNOW-vs-Cloud-Predictive-Dialer) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $29/month Price $25/month 4.7 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-169627/CallCenterNOW-vs-RingOver) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $90/month Price $15/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-102188/Cloud-Predictive-Dialer-vs-LiveAgent) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $29/month Price $15/month 4.7 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-169627/LiveAgent-vs-RingOver) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) $90/month Price $239/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-136728/Cloud-Predictive-Dialer-vs-Readymode) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) $29/month Price $239/month 4.7 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136728-169627/Readymode-vs-RingOver) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $90/month Price $25/month 4.5 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/76768-175788/Cloud-Predictive-Dialer-vs-Nextiva) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $29/month Price $25/month 4.7 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169627-175788/RingOver-vs-Nextiva) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Five9](https://www.capterra.com/p/132405/Five9/)[4.22 (486)](https://www.capterra.com/p/132405/Five9/reviews/) $90/month Price $159/month 4.5 Features 4.1 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76768-132405/Cloud-Predictive-Dialer-vs-Five9) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) vs [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.39 (692)](https://www.capterra.com/p/159578/CallHippo/reviews/) $29/month Price $0/month 4.7 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/159578-169627/CallHippo-vs-RingOver) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) $90/month Price $115/month 4.5 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/76768-164283/Cloud-Predictive-Dialer-vs-Zendesk) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) $29/month Price $350/year 4.7 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-169627/3CX-vs-RingOver)