# Compare Convoso vs Ringover 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Convoso and Ringover based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/76768-169627/Cloud-Predictive-Dialer-vs-RingOver --- # Convoso vs Ringover Features and Cost Comparison Last updated March 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConvosoRingover2/4 selected [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) [## Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting Price $90.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment JA BR JS Based on [387 reviews](#user-reviews) Positive 352 Neutral 28 Negative 7 [## Ringover](https://www.capterra.com/p/169627/RingOver/)[4.7 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.8 Customer Service 4.6 Reviews Sentiment Based on [871 reviews](#user-reviews) Positive 833 Neutral 17 Negative 21 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,828 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 87%Fit Feature ratings Call Center Management 4.6 Dashboard 5.0 Call Logging 4.6 Call Recording 4.6 Call Tracking 4.6 90%Fit High performer Feature ratings Call Center Management 4.7 Dashboard 4.8 Call Logging 4.7 Call Recording 4.8 Call Tracking 4.7 User satisfaction User satisfaction 4.5 User reviews[387](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 4.7 User reviews[871](https://www.capterra.com/p/169627/RingOver/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $90Per User, Per Month - Free version - Free trial Price starts from $29Per User, Per Month - Free version - Free trial Best for Best for Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies. Best for Small Businesses Mid-size Enterprises ## User reviews Pros & cons JA Juan A. Owner Insurance Broker > "It handles high call volume well, provides strong reporting tools, and supports effective campaign management...." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459) OA Olamide A. Team Leader > "System responsiveness and call quality maybe affected by weak internet connection." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517) BR Brian R. Assistant > "Using Convoso on a daily basis makes my job much easier, especially with the Caller Log feature, which..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094598) CP Chris P. Manager > "Sometimes the barge into a call button would not work every time right away like we needed it too, unfortunately" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7052668) JS Jonathan S. Developer > "The reporting tools are helpful for tracking results and making adjustments to campaigns." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698) NW Naikeila W. sales > "My scheduled call back keeps vanishing, when I set a call back, for example, for 1:30 p.m. and I must be on a call..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6665341) SD Samyak D. Data Analyst > "It took us some time to get the configuration exactly where we wanted it, but once it was dialed in, our..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7096639) MK Magdy K. Dialer Manager > "also it's so sensitive to connection issues here in Egypt but that's also a problem in all the other dialers" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094519) BV Brianna V. Policy conservation > "It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6866982) DA DAwn A. Insurance Agent > "Locks up on me a couple of times and need to be kicked out by a manager and then log back in. " [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094545) KD Kevin D. Sales agent > "They update the system often to add new features, which is great, though it requires staying on top of changes" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094581) JS Jonathan S. Developer > "There are a lot of settings and features, so it’s not the most beginner-friendly platform." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698) VR Verified Reviewer Transfer Sales Agent > "Overall, Convoso helps me stay organized, productive, and consistent throughout my shift — and that’s the part I..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) ZX Zizhen X. Senior Analyst > "We had issues with dialing but it's hard to get help from them on time." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088) CD Carlton D. Operations Mgr > "We’ve seen a dramatic improvement in both contact rates and close rates since moving to ConvoSo." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752) RG Rahoul G. Director > "Another example, on another incident I asked for RCA on something that was terribaly wrong on Convoso (Global..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) LJ Lindsey J. Sales Team Lead > "the site is very efficient and offers lots of editing and personalization tools." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094540) JA Juan A. Owner Insurance Broker > "The biggest downside is the learning curve and backend complexity." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459) VR Verified Reviewer Transfer Sales Agent > "I also really appreciate how easy it is to access my call recordings directly from the call log." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) JAJ Jann Andrei J. Team Leader > "The least thing I like about Convoso is that whenever we go to coaching or other dispo, the system will..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339758) CL Cory L. General Manager and CRM Manager > "I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468) RG Rahoul G. Director > "My point was to know what went wrong there but eventually I didn't get to know that and we were put on wait for..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) VR Verified Reviewer Transfer Sales Agent > "That makes it easy to miss. But overall, Convoso has made my workflow more consistent, productive, and..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) JB Jordan B. Manager > "Simple settings like configuring company voicemail become overwhelming endeavors that are not easy to remember for..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716) BB Brix B. Sales Manager > "I've tried several dialers in the past and so far convoso has been one of the easiest and nicest looking dialer." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541) ZX Zizhen X. Senior Analyst > "Their team is hard to collaborate with." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088) AK Abdullah K. owner > "very smart dialer and able to see a lot of how the campaigns are running and real time data on what is happening." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657960) ES Emely S. Verification Department > "Notes can easily be tampered with and or changed and unable to know who did change them" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659160) VR Verified Reviewer Transfer Sales Agent > "Everything I need is right in front of me, so I’m not wasting time searching through menus or clicking around." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) TH Trystn H. Call Center Rep > "WHILE ON A CALL SOMETIMES THERES AN AUTOMATED ERROR THAT INTURRUPTS THE CURRECT CALL" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6671017) RJ Rogelio J. Vp of Tech > "the initial setup was done for us, we just have to login and start receiving calls, it was simple and easy for..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004825) SV Skylar V. New Client Onboard Specialist > "i also dont like that we can schedule the dialer to call them at different time .." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343189) MDR Maria Desiree R. marketing manager > "they way they help to solve any problem I have always make sure they get everything you need to be successful." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094741) RG Rahoul G. Director > "It has a problem, should get fixed in sometime automatically." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) ES Eric S. Sales Coach > "Overall the product works well and I am able to complete all my sales and setup future ones for a call back." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004135) TR Treyton R. Consultant > "The one thing that started to be a big problem is the call wait time" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6500276) KO Keith O. Sales Team Manager > "It allow agents to maximize opportunities." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094546) JB Jordan B. Manager > "The customizations and settings are confusing and difficult to set up." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716) SR Steve R. Director of calls > "It Really helped us to scale our call programs with improved contact rates and excellent reporting technology." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6669899) JG Joseph G. Sales Sa > "Sms and email features that are not delivered sometimes." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6340448) BB Brix B. Sales Manager > "As a manager who uses convoso, I had an easier time using it than my previous dialers." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541) PC Paris C. customer support > "When connecting with insurance agents fail when transferring" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6344682) OA Olamide A. Team Leader > "the ease of access with user friendly interface makes convoso very efficient for everyday operations." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517) TP Taylor P. Medicare Agent > "It's complicated to make outbound calls when you're already on one." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6342984) CS CHADWICK S. SALES MANAGER > "ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004259) EC Erica C. Broker Agent > "Call metrics are very limited and almost non existent" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6660912) SD Samyak D. Data Analyst > "It’s a serious tool for serious sales teams." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7096639) RG Rahoul G. Director > "Customer Support - I am not happy at all with the customer support." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) CD Carlton D. Operations Mgr > "Scalable for growing teams" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752) WW William W. Contact Agent > "System shuts down sometimes when and cost me money." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6347062) CD Carlton D. Operations Mgr > "Strong reporting and analytics" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752) TL Tammi L. Director of Training and Development > "Callbacks not popping up or notifying agents" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659482) AS Anup S. Dialer Engineer > "The UI is easy to navigate and not complex." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094520) BJ BRETT J. SALES MANAGER > "DROPPED CALLS / INTERMITTANT OUTAGE - GETTING KICKED OFF." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6358286) NK Nnanna K. Customer support Agent > "It’s user friendly and very easy to navigate through, and the different features to simplify the experience of..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659285) SA Salome A. Customer sale support > "Sometimes my scripts take sometime to load." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659306) AS Anup S. Dialer Engineer > "The platform is stable, user-friendly, and well supported" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094520) CR Clarisol R. Medicare Insurance Agent > "its pretty much micromanagement on a computer." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343087) VP Viviana P. SALES > "It's easy to be able to take a call and to transfer to another department without any issues." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7017636) JM John M. Sales agent > "Sometimes I will run into issues with audio." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343209) JR Jessica R. na > "the graphs and trends that the tool provides ease to read and understand, fast for updates." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6663063) JN Joshua N. Retention Agent > "we lose out on a lot of productivity due to this" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6405347) KN Kirsti N. Operations Assistant > "It gives us the numbers to make us more effective in all we are working towards." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6346821) SH Sheinita H. Sales Agent > "It crashes almost daily." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6382117) GC Giovanni C. CRM Manager > "Highly customizable, great customer support, consistent and fast speed to lead, great UI" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6802395) CB Chris B. Principal > "Some of the issues we've experienced include the system intermittently stopping dialing, agents getting stuck in..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927) MP Margaret P. Agent > "I like how easy the dispositions are (You do not need to manually enter dispositions which saves times)." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6676835) JH Jay H. Sales Rep > "Lags when ticketing loads and calls drop if platform connection is not secure." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4809274) IP Idris P. Customer care. > "I like the automated taxt generator, and the noise filter most importantly." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659326) GB Gaurav B. NA > "I can't see any area of opportunity for now" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657215) BV Brianna V. Policy conservation > "I really don’t have much complaints besides the least of what I liked but in regards to every I like the call flow" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6866982) HC Hunter C. COO > "More expensive than others" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339885) BC Brittanya C. Sales Representative > "so far as stated its good the call is top tier it also filters answer machine and that's what I love the most." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6673236) ZH Zach H. dialer runner > "not many cons but one i will say is with the DIDs its hard to do a mass switch into another ACID list and i wish..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5050276) EC Emmanuel C. Team Lead > "It’s helped us reach more leads, stay organized, and improve our overall performance." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6801338) SE Scott E. Agent > "Call wait times can be very long wait times." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4811719) SY Shiricka Y. Sales Representative > "I use the dialer to make outbound call and so far it's a good experience .I also believe it is easy to navigate." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6665336) TH Tango H. Compliance Officer > "Some recordings were missing and could not be retrieved." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4826317) UC Udom C. Quality Assurance Analyst > "Calls are also easy to download." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7099224) CL Cory L. General Manager and CRM Manager > "They are extremely expensive." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468) [View Reviews](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) JW Jacque W. Managing Director > "The app allows us to make calls outside of the office but whilst still using the office phone number, which is useful as many..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820) SK Shafin K. Manager > "To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own...." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463) CG Carlos G. Sales Director > "The setup is straightforward, call quality is strong, and the omnichannel features help improve team efficiency without the..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563) JW Jacque W. Managing Director > "The app doesn't allow you to stay logged in, but stop receiving calls." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820) NB Nikolai B. Managing Partner > "We have used ringover for a few months now and fully integrated it just over 2 weeks ago This is hands down one of the best phone..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6887626) JW Jacque W. Managing Director > "So I have to log in and out each time to avoid receiving calls when not working." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820) VR Verified Reviewer Co-Founder > "Another major advantage is the easy integration with existing tools and systems, allowing Ringover to fit seamlessly into our daily..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213) AA Ashley A. Owner > "You have to pay upfront for a year and we complained about the background noise from the start and they continued to tell us it was..." [See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421) EB Elliott B. Company Director > "The user-friendly dashboard and real-time analytics help monitor our teams performance and streamline workflows efficiently." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144) JS Jesse S. Manager > "The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6760609) JS Jose S. CCO > "The setup process was simple and well supported by their team. Whenever we had questions during the initial configuration or launch,..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330) SK Shafin K. Manager > "I expected professionalism, transparency, and accountability — instead, I got silence and a blocked account." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7024463) BK Brian K. Recruitment Consultant > "The convenience of being able to text through both the web and mobile apps makes staying connected effortless." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316) AA Aymen A. cst > "Sometimes the call quality drops when the internet connection is unstable." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853) EB Elliott B. Company Director > "Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144) Yuliyana N. head of central operations > "Calls would drop, people would not be able to hear the caller..it just made our process very very complex" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6362864) JP Jonathan P. CEO > "A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6468334) AA Ashley A. Owner > "Noise cancelling is non existent." [See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421) JB James B. Principal Consultant > "Porting of my old number was quick and seamless and Ringover customer support were prompt and extremely helpful in setting up my desk..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6815098) AA Ashley A. Owner > "Dealt with support on this for months trying to "fix" this issue but it's just their software." [See full review](https://www.capterra.com/p/169627/RingOver/#GetApp___6882421) EB Elliott B. Company Director > "Ringover stands out for its seamless integration with our CRM system (Bullhorn), making it an excellent choice for sales and support..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6857144) TS Thomas S. Sales Partner > "Some system overloads, not enough smart features" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6747415) JR Juan R. Technology and Digital Product Manager > "The platform offers excellent call quality, helpful reporting features, and responsive customer support whenever needed." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606) MM Matthew M. Manager > "Nothing that comes to mind, occasional call doesnt connect first time" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6616096) BK Brian K. Recruitment Consultant > "I also appreciate how well it integrates with Bullhorn, allowing for accurate note-taking." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7072316) JD John D. Administration > "Once we signed up everything was wrong, from connections, to SMS, to billing." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6227068) JS Jose S. CCO > "Highly recommended for companies that need a flexible and well-documented cloud telephony solution." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330) LN Ludovic N. Manager > "We loose sometimes the call when we are in 4G." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6256334) CG Carlos G. Sales Director > "It helps streamline daily operations without adding unnecessary complexity." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7087563) CP Cyril P. CEO > "There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3659818) JW Jacque W. Managing Director > "Ringover is our first VOIP system and we have been pleasantly surprised with how easy the system has been to use and the added..." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7085820) Aman K. Researcher > "Additionally, a few users have reported occasional technical glitches or challenges with integrating the software." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___4598556) JS Jose S. CCO > "Overall, it’s a reliable cloud phone system with good support and clear resources to help you get started quickly." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7108330) VR Verified Reviewer Associate Consultant > "There is occasionally a bit of a delay with the call that can lead to so misunderstanding/interruption." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2938214) VR Verified Reviewer Co-Founder > "The user-friendly and intuitive interface makes it easy for our team to get started right away without extensive training." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213) ZB Zakaria B. Procurement coordinator > "When there is a bad wifi it's a bit complicated to hear the other party." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3108196) AA Aymen A. cst > "I especially liked the call recording feature, the detailed analytics, and the smooth integration with CRM tools." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6776853) IM Ismail M. Ingénieur commercial > "Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3115424) Nicolas P. CEO > "It helps us to distribute incoming call and to dispatch them." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6869324) VR Verified Reviewer Customer Support Manager > "I could not easily create a bilingual call center" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3142758) JR Juan R. Technology and Digital Product Manager > "The reporting features are especially helpful for tracking team performance." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6848606) MC Marco C. Sales Manager > "some system fails, and some call failings" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2236209) VR Verified Reviewer Co-Founder > "The call quality is excellent, with clear and reliable connections at all times." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___7078213) JM Javier M. CMO > "month commitment, very bad customer service." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___3202816) Aymeric M. Sales Development Representative > "I started using it 6 years ago and still great to make cold calls for my SDR role." [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___6868637) AO André O. CEO > "Sometimes it has some interference or bad signal" [See full review](https://www.capterra.com/p/169627/RingOver/#Capterra___2235501) [View Reviews](https://www.capterra.com/p/169627/RingOver/reviews/) ## User interface [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) 4.51 (387) [Ringover](https://www.capterra.com/p/169627/RingOver/) 4.70 (871) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Convoso Top features 36/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#features) Ringover 33/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/169627/RingOver/#features) ### Recognition No recognitions have been awarded to Convoso Ringover is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Convoso Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Ringover Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Convoso - By Convoso - Located in United States - Founded in 2006 Ringover - By Ringover - Located in France - Founded in 2005 ## Popular Comparisons [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $90/month Price $25/month 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-76768/CallCenterNOW-vs-Cloud-Predictive-Dialer) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $29/month Price $25/month 4.6 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-169627/CallCenterNOW-vs-RingOver) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $90/month Price $15/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-102188/Cloud-Predictive-Dialer-vs-LiveAgent) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $29/month Price $15/month 4.6 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-169627/LiveAgent-vs-RingOver) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.63 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) $90/month Price $199/month 4.5 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/76768-136728/Cloud-Predictive-Dialer-vs-Readymode) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.63 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) $29/month Price $199/month 4.6 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136728-169627/Readymode-vs-RingOver) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) $90/month Price $39/month 4.5 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/76768-164283/Cloud-Predictive-Dialer-vs-Zendesk) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) $29/month Price $25/month 4.6 Features 4.6 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169627-175788/RingOver-vs-Nextiva) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) $90/month Price $25/month 4.5 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/76768-175788/Cloud-Predictive-Dialer-vs-Nextiva) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) vs [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) $29/month Price $1/month 4.6 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/159578-169627/CallHippo-vs-RingOver) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Five9](https://www.capterra.com/p/132405/Five9/)[4.22 (481)](https://www.capterra.com/p/132405/Five9/reviews/) $90/month Price $159/month 4.5 Features 4.1 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76768-132405/Cloud-Predictive-Dialer-vs-Five9) [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $29/month Price $350/year 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-169627/3CX-vs-RingOver)