---
title: "Compare Convoso vs Aircall 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Convoso and Aircall based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/76768-184709/Cloud-Predictive-Dialer-vs-Aircall"
page_type: "comparison"
language: "en"
---

# Convoso vs Aircall Features and Cost Comparison

Last updated September 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConvosoAircall2/4 selected

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/)

[## Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Starting Price

$90.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

HD

JA

BR

Based on [395 reviews](#user-reviews)

Positive

360

Neutral

28

Negative

7

[## Aircall](https://www.capterra.com/p/184709/Aircall/)[4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting Price

$40.00/month

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [466 reviews](#user-reviews)

Positive

386

Neutral

42

Negative

38

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,826 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Not enough reviews

Feature ratings

Call Center Management

4.6

Dashboard

5.0

Call Recording

4.6

Call Logging

4.6

Activity Tracking

\--

82%Fit

Not enough reviews

Feature ratings

Call Center Management

4.2

Dashboard

5.0

Call Recording

4.4

Call Logging

4.5

Activity Tracking

4.5

User satisfaction

User satisfaction

4.5

User reviews[395](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.2

User reviews[466](https://www.capterra.com/p/184709/Aircall/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

3.9

Customer support

4.1

Price starts from

Price starts from

$90Per User, Per Month

-   Free version
-   Free trial

Price starts from

$40Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies.

Best for

Small to midsize businesses in healthcare, SaaS, professional services, financial services, and marketing agencies.

## User reviews

Pros & cons

HD

Hector D.

Admin

> "The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676)

NW

Naikeila W.

sales

> "My scheduled call back keeps vanishing, when I set a call back, for example, for 1:30 p.m. and I must be on a call at that..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6665341)

JA

Juan A.

Owner Insurance Broker

> "It handles high call volume well, provides strong reporting tools, and supports effective campaign management. While some..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459)

OA

Olamide A.

Team Leader

> "System responsiveness and call quality maybe affected by weak internet connection."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517)

BR

Brian R.

Assistant

> "Using Convoso on a daily basis makes my job much easier, especially with the Caller Log feature, which significantly..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094598)

CP

Chris P.

Manager

> "Sometimes the barge into a call button would not work every time right away like we needed it too, unfortunately"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7052668)

HD

Hector D.

Admin

> "The predictive dialing and call reporting features have been game-changers for our lead generation efforts."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676)

MK

Magdy K.

Dialer Manager

> "also it's so sensitive to connection issues here in Egypt but that's also a problem in all the other dialers"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094519)

LM

Leigha M.

Marketing Analysis

> "The intuitive interface and reliable call quality made a noticeable difference in our team's productivity."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680)

DA

DAwn A.

Insurance Agent

> "Locks up on me a couple of times and need to be kicked out by a manager and then log back in. "

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094545)

VR

Verified Reviewer

Transfer Sales Agent

> "Overall, Convoso helps me stay organized, productive, and consistent throughout my shift — and that’s the part I value the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

JS

Jonathan S.

Developer

> "There are a lot of settings and features, so it’s not the most beginner-friendly platform."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698)

JS

Jonathan S.

Developer

> "The reporting tools are helpful for tracking results and making adjustments to campaigns."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698)

ZX

Zizhen X.

Senior Analyst

> "We had issues with dialing but it's hard to get help from them on time."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088)

SV

Shany V.

Marketing Analyst

> "It helped improve agent productivity and made it simple to monitor performance."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170690)

RG

Rahoul G.

Director

> "Another example, on another incident I asked for RCA on something that was terribaly wrong on Convoso (Global Outage at..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

ER

Ernie R.

Quality Assurance

> "The platform is easy to use, reliable, and helps streamline outreach efforts while providing useful reporting and..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170691)

JA

Juan A.

Owner Insurance Broker

> "The biggest downside is the learning curve and backend complexity."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459)

AM

Ashley M.

Dialer Manager

> "The dialer interface is easy to use and navigate and the functionality of the dialer makes any setup easy and not a hard..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724)

ES

Emely S.

Verification Department

> "Notes can easily be tampered with and or changed and unable to know who did change them"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659160)

SD

Samyak D.

Data Analyst

> "It took us some time to get the configuration exactly where we wanted it, but once it was dialed in, our productivity..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7096639)

TH

Trystn H.

Call Center Rep

> "WHILE ON A CALL SOMETIMES THERES AN AUTOMATED ERROR THAT INTURRUPTS THE CURRECT CALL"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6671017)

VR

Verified Reviewer

Transfer Sales Agent

> "I also really appreciate how easy it is to access my call recordings directly from the call log."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

TR

Treyton R.

Consultant

> "The one thing that started to be a big problem is the call wait time"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6500276)

CL

Cory L.

General Manager and CRM Manager

> "I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468)

RG

Rahoul G.

Director

> "My point was to know what went wrong there but eventually I didn't get to know that and we were put on wait for that issue..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

VR

Verified Reviewer

Transfer Sales Agent

> "That makes it easy to miss. But overall, Convoso has made my workflow more consistent, productive, and straightforward, and..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

EC

Erica C.

Broker Agent

> "Call metrics are very limited and almost non existent"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6660912)

EA

Erick A.

Manager

> "The best expirience overall with any other system I've used, it might be confussing, but once getting the hang of things,..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170743)

ZX

Zizhen X.

Senior Analyst

> "Their team is hard to collaborate with."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088)

BV

Brianna V.

Policy conservation

> "It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6866982)

TL

Tammi L.

Director of Training and Development

> "Callbacks not popping up or notifying agents"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659482)

AK

Abdullah K.

owner

> "very smart dialer and able to see a lot of how the campaigns are running and real time data on what is happening."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657960)

SA

Salome A.

Customer sale support

> "Sometimes my scripts take sometime to load."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659306)

LM

Leigha M.

Marketing Analysis

> "There's a learning curve at the start, but once you're up and running it becomes a valuable part of the workflow."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680)

JAJ

Jann Andrei J.

Team Leader

> "The least thing I like about Convoso is that whenever we go to coaching or other dispo, the system will automatically kick..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339758)

VR

Verified Reviewer

Transfer Sales Agent

> "Everything I need is right in front of me, so I’m not wasting time searching through menus or clicking around."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657)

RG

Rahoul G.

Director

> "It has a problem, should get fixed in sometime automatically."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

KD

Kevin D.

Sales agent

> "They update the system often to add new features, which is great, though it requires staying on top of changes"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094581)

CB

Chris B.

Principal

> "Some of the issues we've experienced include the system intermittently stopping dialing, agents getting stuck in the GUI..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927)

SR

Steve R.

Director of calls

> "It Really helped us to scale our call programs with improved contact rates and excellent reporting technology."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6669899)

GB

Gaurav B.

NA

> "I can't see any area of opportunity for now"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657215)

LM

Leigha M.

Marketing Analysis

> "Overall, Convoso has been a solid dialer solution for our team."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680)

JB

Jordan B.

Manager

> "Simple settings like configuring company voicemail become overwhelming endeavors that are not easy to remember for the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716)

CD

Carlton D.

Operations Mgr

> "We’ve seen a dramatic improvement in both contact rates and close rates since moving to ConvoSo."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752)

RG

Rahoul G.

Director

> "Customer Support - I am not happy at all with the customer support."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

AM

Ashley M.

Dialer Manager

> "The reporting and backend support on Convoso has been amazing."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724)

ZH

Zach H.

dialer runner

> "not many cons but one i will say is with the DIDs its hard to do a mass switch into another ACID list and i wish that was..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5050276)

LJ

Lindsey J.

Sales Team Lead

> "the site is very efficient and offers lots of editing and personalization tools."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094540)

SV

Skylar V.

New Client Onboard Specialist

> "i also dont like that we can schedule the dialer to call them at different time .."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343189)

DV

Dennis V.

Manager

> "How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170715)

JB

Jordan B.

Manager

> "The customizations and settings are confusing and difficult to set up."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716)

BB

Brix B.

Sales Manager

> "I've tried several dialers in the past and so far convoso has been one of the easiest and nicest looking dialer."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541)

JG

Joseph G.

Sales Sa

> "Sms and email features that are not delivered sometimes."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6340448)

NK

Nnanna K.

Customer support Agent

> "It’s user friendly and very easy to navigate through, and the different features to simplify the experience of telesales..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659285)

PC

Paris C.

customer support

> "When connecting with insurance agents fail when transferring"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6344682)

RJ

Rogelio J.

Vp of Tech

> "the initial setup was done for us, we just have to login and start receiving calls, it was simple and easy for the team"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004825)

CL

Cory L.

General Manager and CRM Manager

> "They are extremely expensive."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468)

MDR

Maria Desiree R.

marketing manager

> "they way they help to solve any problem I have always make sure they get everything you need to be successful."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094741)

TP

Taylor P.

Medicare Agent

> "It's complicated to make outbound calls when you're already on one."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6342984)

ES

Eric S.

Sales Coach

> "Overall the product works well and I am able to complete all my sales and setup future ones for a call back."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004135)

CB

Chris B.

Principal

> "Additionally, when issues arise that significantly impact your call center's operations, they won't credit you for the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927)

VP

Viviana P.

SALES

> "It's easy to be able to take a call and to transfer to another department without any issues."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7017636)

AY

Amanda Y.

Pre sales representative

> "Sometimes the system is glitchy, cuts out, laggy, and dials numbers over and over even after the correct disposition."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767828)

KO

Keith O.

Sales Team Manager

> "It allow agents to maximize opportunities."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094546)

WW

William W.

Contact Agent

> "System shuts down sometimes when and cost me money."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6347062)

JR

Jessica R.

na

> "the graphs and trends that the tool provides ease to read and understand, fast for updates."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6663063)

BJ

BRETT J.

SALES MANAGER

> "DROPPED CALLS / INTERMITTANT OUTAGE - GETTING KICKED OFF."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6358286)

BB

Brix B.

Sales Manager

> "As a manager who uses convoso, I had an easier time using it than my previous dialers."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541)

SO

Sheena O.

Operations Assistant

> "The call recordings are only available to download within 3 months, after which, the files are no longer available to..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767658)

OA

Olamide A.

Team Leader

> "the ease of access with user friendly interface makes convoso very efficient for everyday operations."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517)

JMD

John Mark D.

Debt Adjuster Agent

> "Sometimes it's annoying if there is an error with the app."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5068556)

GC

Giovanni C.

CRM Manager

> "Highly customizable, great customer support, consistent and fast speed to lead, great UI"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6802395)

CR

Clarisol R.

Medicare Insurance Agent

> "its pretty much micromanagement on a computer."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343087)

MP

Margaret P.

Agent

> "I like how easy the dispositions are (You do not need to manually enter dispositions which saves times)."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6676835)

JM

John M.

Sales agent

> "Sometimes I will run into issues with audio."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343209)

CS

CHADWICK S.

SALES MANAGER

> "ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004259)

JN

Joshua N.

Retention Agent

> "we lose out on a lot of productivity due to this"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6405347)

IP

Idris P.

Customer care.

> "I like the automated taxt generator, and the noise filter most importantly."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659326)

CH

Christy H.

Business support coordinator

> "I am forced to log out and back on multiple times a day in order to get reset and have the calls come in correctly. "

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767660)

JR

Jessica R.

na

> "the graphs and trends that the tool provides ease to read and understand, fast for updates."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6663063)

ES

Emely S.

Verification Department

> "Notes can easily be tampered with and or changed and unable to know who did change them"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659160)

OA

Olamide A.

Team Leader

> "the ease of access with user friendly interface makes convoso very efficient for everyday operations."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517)

KB

Kelly B.

sales manager

> "Time is only shown in pacific which makes things very difficult, cannot change time zone."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3155180)

AS

Anup S.

Dialer Engineer

> "The platform is stable, user-friendly, and well supported"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094520)

NL

Nick L.

Operations Manager

> "This makes updates nearly impossible at scale."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3283208)

DA

DAwn A.

Insurance Agent

> "The interface is very user friendly. "

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094545)

CR

Clarisol R.

Medicare Insurance Agent

> "its pretty much micromanagement on a computer."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343087)

AG

Anwar G.

Sales Representative

> "My overall experience with Convoso have been amazing, as I've seen the similarities with this program and other programs..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4777349)

ZH

Zach H.

dialer runner

> "not many cons but one i will say is with the DIDs its hard to do a mass switch into another ACID list and i wish that was..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5050276)

CM

Cristal M.

specialist

> "i like the ease of using it and that it's automated so i wont need to worry about most things"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767771)

ZX

Zizhen X.

Senior Analyst

> "Their team is hard to collaborate with."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088)

PB

Philip B.

Partner

> "Everything is in one place and it has native integrations with many other services ."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3145088)

JAJ

Jann Andrei J.

Team Leader

> "The least thing I like about Convoso is that whenever we go to coaching or other dispo, the system will automatically kick..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339758)

RL

Ron L.

Divisional Sales Leader

> "SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] are head and shoulders above the rest and should be models to learn from in the..."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3762112)

RG

Rahoul G.

Director

> "Customer Support - I am not happy at all with the customer support."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967)

DV

Dennis V.

Manager

> "How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need."

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170715)

SS

Steven S.

Director of new business development

> "Customer service delayed response sometimes, asks for examples of things we cannot capture live"

[See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767912)

[View Reviews](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

LS

Louis S.

CTO

> "It has allowed our team to move away from outdated phone systems and adopt a modern, flexible, cloud-based solution that fits..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7155169)

Peter W.

CEO

> "We ended up paying for unused plan capacity (5 users, international calling bundle) for roughly a year without any proactive..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7188622)

Peter W.

CEO

> "Call quality and day-to-day functionality were reliable, and outbound calling through the platform helped us close real..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7188622)

Aleah H.

OSS

> "At the same time, the reliability issues and missed notifications have made it harder to trust fully, and the navigation has..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7181610)

BM

Beatriz M.

Customer Support Specialist

> "It was an easy move for my employer to make and the workspace to see calls received by agents, assigned calls to you, and..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7186580)

VR

Verified Reviewer

Customer Experience Supervisor

> "Sometimes the call quality can be a bit off, but they let you rank each call based on quality and specific issues you may have..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008335)

Aleah H.

OSS

> "I really appreciate the privacy it gives me by masking my personal phone number, and that is one of the biggest reasons I..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7181610)

SS

Sophie S.

Operations Manager

> "Their mobile app also has some disadvantages, e.g. not having the option to make call tagging compulsory, which can be..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726)

TP

Travis P.

IT Manager

> "The new Smartflow IVR editor simplifies complex call systems and allows users to set rules for call flows during specific..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6731032)

BM

Brian M.

Founder

> "Pipedrive integration not as advertised."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7127752)

JM

Joseph M.

Customer Concierge

> "Call features are also very reliable especially when switching multiple phone numbers. Whenever issues arise, getting client..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

Hillel G.

Director of Implementation

> "Aircall seems very nice upfront, but the actual app itself is lacking in a lot of areas that feel sloppy on the development..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008826)

CB

Christoph B.

COO

> "Satisfied with the current solution - especially around the stable performance and the quality management functionalities (to..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7099129)

Aleah H.

OSS

> "It also has not been the easiest app to navigate, so the overall experience can feel more frustrating than it should."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7181610)

VR

Verified Reviewer

Customer Experience Supervisor

> "Great call management tool, good audio and troubleshooting support, also has an excellent background noise cancelling feature"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008335)

Eric N.

BDR

> "Not at all useful when it came to time spent trying to fix data errors and then when it stopped working entirely."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7062575)

MS

Marvin S.

Lead product development

> "It integrated easily into our existing workflow and allows easy management of call cascading and forwarding."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967)

SS

Sophie S.

Operations Manager

> "The service is quite expensive, and you will be charged additional add-ons for further in-depth analytics."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726)

MS

Marvin S.

Lead product development

> "We were also easily able to integrate some api calls from our proprietary software to start and read calls."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967)

Simon F.

Arborist

> "Sometimes call quality is poor if my connection is not perfect."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6645936)

BM

Beatriz M.

Customer Support Specialist

> "You can also listen to calls other agents had this was very useful to clear up any misunderstandings or misinformation by..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7186580)

YG

Yoni G.

Director of Customer Success

> "Seems like its just not a thing at aircall - also no email reminders that the renewal is coming up - really overall just..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6615329)

BM

Brian M.

Founder

> "Price was cheaper than my previous provider so I took a chance on migrating after we had some staff downsized."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7127752)

FQ

Facundo Q.

Chief Executive Officer

> "Churning costs an absurd amount of money."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160)

Eric N.

BDR

> "I could power through 100 calls a lot faster than when I used my CRM native calling."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7062575)

HW

Hagard W.

Director

> "worst part of it, we told the account manager that we will try one month first, if good, we will upgrade to pay annually with..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

JM

Joseph M.

Customer Concierge

> "Authentication and login is is very secured only the user can use their credentials."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

AQ

Anthony Q.

Customer Support Specialist

> "I was constantly having issues with using Aircall."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627)

JM

Joseph M.

Customer Concierge

> "Easy to make outbound and inbound and outbound calls due to the user-friendly interface."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

FQ

Facundo Q.

Chief Executive Officer

> "Terrible service."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160)

HW

Hagard W.

Director

> "The reason we signup with aircall is that they offer unlimited local to local call minutes with one flat fee, which also..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

AN

Andrew N.

Manager

> "Not to mention the steep price tag."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6771227)

MD

Melanie D.

Regional Director

> "Our clients have definitely appreciated having direct access to our team and we don't have to provide personal phone numbers."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6781053)

EL

Elliot L.

General Manager

> "I have found the Aircall integration with Intercom quite finicky to use on Chrome in the past."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6015169)

SS

Sophie S.

Operations Manager

> "Overall, Aircall is a great tool which is perfect for larger businesses or ones with multiple teams and departments."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726)

Aman K.

Researcher

> "I might experience occasional call quality issues, limited customization options for call center settings, and occasional..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

AM

Aleksandra M.

Customer Success Manager

> "It was mostly pleasant, as the sound was crisp, there was an app, and I was able to use it easily even tho I didnt have any..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6554466)

SP

Simon P.

Owner Director

> "Horrible Communication for a premium price"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6738111)

AP

Alex P.

Course Advisor

> "Particularly useful when using click to dial and VOIP dialling."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6776724)

JAZ

John Anthony Z.

Customer Care

> "What I didn't like about the Aircall was their login system."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6104322)

YG

Yoel G.

Sales Manager

> "The platform is intuitive, easy to set up, and integrates well with CRMs like Salesforce and HubSpot."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6799402)

TM

Tarique M.

Hiring Associate

> "I deal with different Clients, and the tool has no option to sort the text as it does on calls"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4410736)

VR

Verified Reviewer

Owner

> "I love the integration with Aircall and Hubspot to constantly communicate and report on my calls is the key thing for our..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5076866)

AG

Alex G.

CEO

> "Been trying to get a hold of them for 2 weeks since they disconnected a primary business line we purchased through them and no..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4772840)

JM

Joseph M.

Customer Concierge

> "All features needed are readily available."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

HW

Hagard W.

Director

> "we emailed them several times on this issue, but they chose not to reply us."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

VR

Verified Reviewer

Care Advocate (Inside Sales)

> "It integrates with our existing tech stack and helps sync info between Front and Salesforce."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5062298)

VR

Verified Reviewer

Care Advocate (Inside Sales)

> "Wildly inconsistent connectivity."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5062298)

RM

Remco M.

RevOps Specialist

> "Ease of integrating with systems such as HubSpot and Salesforce."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6731537)

JS

Jessica S.

Customer Experience Manager

> "From a reporting perspective it lags."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5067954)

LH

Lucien H.

VP of GTM

> "The ability for our team to use Aircall within Hubspot is incredibly valuable and an absolute must for any team that wants to..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066)

FB

FRANCOIS B.

Digital project

> "Some software bugs"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6211933)

SE

Sean E.

Client Services Manager

> "Integrates well with other software."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6785369)

QU

Quentin U.

AE

> "The pricing has gone crazy, they used to be affordable, or at least on par with other software and out of the blue, they..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4477986)

AQ

Anthony Q.

Customer Support Specialist

> "The Aircall user interface was very simple and pleasing to look at."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627)

Ram V.

Senior Account Executive

> "Prospects have complained that they see a local number from a different country when we make calls to them."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3915074)

LnW

Laurène W.

Head of Customer Success

> "We started using it with a 3-person team and still plan on using it for 30+ people. Both our Sales and Customer Success teams..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4582966)

TM

Tarique M.

Hiring Associate

> "The message section is not at all helpful in sorting the text."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4410736)

JM

Joseph M.

Customer Concierge

> "It is also very easy to use."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

TB

Thoma B.

Manager

> "The only other downside is that if you are making a text to a customer and a phone call comes in, it erases your message and..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3503647)

VR

Verified Reviewer

Software Engineer

> "Its features like creating toll-free numbers, introducing voicemail (that helped me create automated greetings, and take..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4548369)

CC

Caitlin C.

Marketing

> "Unlike Aircall, where we had to submit a ticket for every single call that had an issue, and the response we got everytime was..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3133506)

JM

Joseph M.

Customer Concierge

> "Aircall is very easy to use and is very user friendly."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

AB

Amaryllis B.

Enrollment Team Lead

> "The first week we had the service there was an outage that took around 3-4 hrs to get resolved."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4758906)

VE

Victor E.

Operations core

> "This software tool is highly accurate and user-friendly."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7053753)

LAC

Luis Adel C.

Project Manager

> "They tried to force us to pay a forced year of the product, even though we never signed for this."

[See full review](https://www.capterra.com/p/184709/Aircall/#SoftwareAdvice___4125101)

Heather T.

online store owner

> "so if you're a remote employee its perfect It .Includes"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6818792)

KC

Kassandra C.

Administrative Officer

> "There are still glitches with the mobile app."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4563707)

Aman K.

Researcher

> "Its advanced call center features and integration with other business tools are frequently mentioned as strengths. While some..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

HW

Hagard W.

Director

> "Very disappointed with their services, will NEVER use again"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

VP

Victoria P.

Business partner

> "The user-friendly interface and seamless call routing have made a noticeable impact on our productivity."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6096337)

Sergi M.

Techinal Program Manager

> "Is a bit expensive if you compare to a normal phone network"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4608849)

SL

Shannon L.

Customer Operations Manager

> "The analytics dashboard is great, has a lot of insights and really helps us as a company hone in on certain problem areas to..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4573785)

DB

Daniel B.

CEO

> "If you want to switch to a different provider, they will make you go through hell."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4744699)

Aman K.

Researcher

> "In general, Aircall is viewed as a dependable and efficient phone system that can assist businesses in enhancing their..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

Vince D.

Owner

> "Everything, especially their billing and customer service."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4744922)

SP

Simon P.

Owner Director

> "Good phone system and set up is easy but thats where it stops"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6738111)

MF

Michael F.

CRM

> "We got aircall to be an upgrade on our previous system with better integration to our CRM, clearly that was a huge mistake as..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3296631)

Aman K.

Researcher

> "Furthermore, I find the integration with popular business tools like Salesforce, Hubspot, and Slack to be highly useful in..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

CC

Caitlin C.

Marketing

> "There would be at least a 2 second delay in calls, the lag was atrocious. Whenever we took this issue up with Aircall it was..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3133506)

AQ

Anthony Q.

Customer Support Specialist

> "The Aircall user interface was very simple and pleasing to look at."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627)

Aleah H.

OSS

> "At the same time, the reliability issues and missed notifications have made it harder to trust fully, and the navigation has..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7181610)

OP

Oliver P.

Teamlead

> "better Accessibility (first level support)"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3204010)

Aleah H.

OSS

> "It also has not been the easiest app to navigate, so the overall experience can feel more frustrating than it should."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7181610)

MMnM

Mario Martín M.

Banking - Treasury & Capital Market. Team Leader

> "Easy to navigate thanks to everything being clearly labeled."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3447300)

BM

Brian M.

Founder

> "Pipedrive integration not as advertised."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7127752)

ES

Eden S.

Head of Administration

> "Great visibility throughout the application, so easy to navigate."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3203582)

EL

Elliot L.

General Manager

> "I have found the Aircall integration with Intercom quite finicky to use on Chrome in the past."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6015169)

MS

Marvin S.

Lead product development

> "It integrated easily into our existing workflow and allows easy management of call cascading and forwarding."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967)

MF

Michael F.

CRM

> "We got aircall to be an upgrade on our previous system with better integration to our CRM, clearly that was a huge mistake as..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3296631)

MS

Marvin S.

Lead product development

> "We were also easily able to integrate some api calls from our proprietary software to start and read calls."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967)

CG

Caio G.

Customer Support Specialist

> "I'm not too fond of the Zendesk integration."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___2827097)

JM

Joseph M.

Customer Concierge

> "Authentication and login is is very secured only the user can use their credentials."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

VR

Verified Reviewer

Customer Service Representative

> "Almost too simple... although easy to use right out of the proverbial box the software at times seemed a little elementary and..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___2903668)

YG

Yoel G.

Sales Manager

> "The platform is intuitive, easy to set up, and integrates well with CRMs like Salesforce and HubSpot."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6799402)

YG

Yoni G.

Director of Customer Success

> "Seems like its just not a thing at aircall - also no email reminders that the renewal is coming up - really overall just..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6615329)

JM

Joseph M.

Customer Concierge

> "It is also very easy to use."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

FQ

Facundo Q.

Chief Executive Officer

> "Terrible service."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160)

JM

Joseph M.

Customer Concierge

> "Aircall is very easy to use and is very user friendly."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

AB

Amaryllis B.

Enrollment Team Lead

> "The first week we had the service there was an outage that took around 3-4 hrs to get resolved."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4758906)

VE

Victor E.

Operations core

> "This software tool is highly accurate and user-friendly."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7053753)

HW

Hagard W.

Director

> "Very disappointed with their services, will NEVER use again"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

[View Reviews](https://www.capterra.com/p/184709/Aircall/reviews/)

## User interface

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

4.51 (395)

4.21 (466)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

Convoso

Top features

36/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#features)

Aircall

34/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/184709/Aircall/#features)

### Recognition

No recognitions have been awarded to Convoso

Aircall is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Convoso

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Aircall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Convoso

-   By Convoso
-   Located in United States
-   Founded in 2006

Aircall

-   By Aircall
-   Located in United States
-   Founded in 2014

## Popular Comparisons

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[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

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[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.21 (466)](https://www.capterra.com/p/184709/Aircall/reviews/)

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