--- title: "Compare Convoso vs wolkvox 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Convoso and wolkvox based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/76768-193276/Cloud-Predictive-Dialer-vs-wolkvox" page_type: "comparison" language: "en" --- # Convoso vs wolkvox Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Convosowolkvox2/4 selected [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) [wolkvox](https://www.capterra.com/p/193276/wolkvox/)[4.6 (100)](https://www.capterra.com/p/193276/wolkvox/reviews/) [## Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting Price $90.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment HD JA BR Based on [395 reviews](#user-reviews) Positive 360 Neutral 28 Negative 7 [## wolkvox](https://www.capterra.com/p/193276/wolkvox/)[4.6 (100)](https://www.capterra.com/p/193276/wolkvox/reviews/) Starting Price $58.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.4 Reviews Sentiment DB AL Based on [100 reviews](#user-reviews) Positive 96 Neutral 4 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Freshdesk 4.5 (3,481) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Zendesk Suite 4.4 (4,092) * * * Starting Price $115.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * ### LiveAgent 4.7 (1,789) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * Highest Rated ### DialedIn CCaaS 4.8 (335) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,826 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit Not enough reviews Feature ratings Call Center Management 4.6 Dashboard 5.0 Call Recording 4.6 Call Logging 4.6 Activity Tracking \-- 75%Fit Missing features Not enough reviews Feature ratings Call Center Management 4.8 Dashboard NA Call Recording 4.8 Call Logging 4.9 Activity Tracking 5.0 User satisfaction User satisfaction 4.5 User reviews[395](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 4.6 User reviews[100](https://www.capterra.com/p/193276/wolkvox/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.4 Price starts from Price starts from $90Per User, Per Month - Free version - Free trial Price starts from $58Per Feature, Per Month - Free version - Free trial Best for Best for Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies. Best for Our AI-powered solutions at wolkvox are designed for any company looking to build a cloud contact center and transform customer service. ## User reviews Pros & cons HD Hector D. Admin > "The auto-dialer keeps our agents consistently connected with prospects, drastically reducing idle time and maximizing the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676) NW Naikeila W. sales > "My scheduled call back keeps vanishing, when I set a call back, for example, for 1:30 p.m. and I must be on a call at that..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6665341) JA Juan A. Owner Insurance Broker > "It handles high call volume well, provides strong reporting tools, and supports effective campaign management. While some..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459) OA Olamide A. Team Leader > "System responsiveness and call quality maybe affected by weak internet connection." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517) BR Brian R. Assistant > "Using Convoso on a daily basis makes my job much easier, especially with the Caller Log feature, which significantly..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094598) CP Chris P. Manager > "Sometimes the barge into a call button would not work every time right away like we needed it too, unfortunately" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7052668) HD Hector D. Admin > "The predictive dialing and call reporting features have been game-changers for our lead generation efforts." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170676) MK Magdy K. Dialer Manager > "also it's so sensitive to connection issues here in Egypt but that's also a problem in all the other dialers" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094519) LM Leigha M. Marketing Analysis > "The intuitive interface and reliable call quality made a noticeable difference in our team's productivity." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680) DA DAwn A. Insurance Agent > "Locks up on me a couple of times and need to be kicked out by a manager and then log back in. " [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094545) VR Verified Reviewer Transfer Sales Agent > "Overall, Convoso helps me stay organized, productive, and consistent throughout my shift — and that’s the part I value the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) JS Jonathan S. Developer > "There are a lot of settings and features, so it’s not the most beginner-friendly platform." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698) JS Jonathan S. Developer > "The reporting tools are helpful for tracking results and making adjustments to campaigns." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095698) ZX Zizhen X. Senior Analyst > "We had issues with dialing but it's hard to get help from them on time." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088) SV Shany V. Marketing Analyst > "It helped improve agent productivity and made it simple to monitor performance." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170690) RG Rahoul G. Director > "Another example, on another incident I asked for RCA on something that was terribaly wrong on Convoso (Global Outage at..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) ER Ernie R. Quality Assurance > "The platform is easy to use, reliable, and helps streamline outreach efforts while providing useful reporting and..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170691) JA Juan A. Owner Insurance Broker > "The biggest downside is the learning curve and backend complexity." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7097459) AM Ashley M. Dialer Manager > "The dialer interface is easy to use and navigate and the functionality of the dialer makes any setup easy and not a hard..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724) ES Emely S. Verification Department > "Notes can easily be tampered with and or changed and unable to know who did change them" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659160) SD Samyak D. Data Analyst > "It took us some time to get the configuration exactly where we wanted it, but once it was dialed in, our productivity..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7096639) TH Trystn H. Call Center Rep > "WHILE ON A CALL SOMETIMES THERES AN AUTOMATED ERROR THAT INTURRUPTS THE CURRECT CALL" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6671017) VR Verified Reviewer Transfer Sales Agent > "I also really appreciate how easy it is to access my call recordings directly from the call log." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) TR Treyton R. Consultant > "The one thing that started to be a big problem is the call wait time" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6500276) CL Cory L. General Manager and CRM Manager > "I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468) RG Rahoul G. Director > "My point was to know what went wrong there but eventually I didn't get to know that and we were put on wait for that issue..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) VR Verified Reviewer Transfer Sales Agent > "That makes it easy to miss. But overall, Convoso has made my workflow more consistent, productive, and straightforward, and..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) EC Erica C. Broker Agent > "Call metrics are very limited and almost non existent" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6660912) EA Erick A. Manager > "The best expirience overall with any other system I've used, it might be confussing, but once getting the hang of things,..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170743) ZX Zizhen X. Senior Analyst > "Their team is hard to collaborate with." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088) BV Brianna V. Policy conservation > "It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6866982) TL Tammi L. Director of Training and Development > "Callbacks not popping up or notifying agents" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659482) AK Abdullah K. owner > "very smart dialer and able to see a lot of how the campaigns are running and real time data on what is happening." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657960) SA Salome A. Customer sale support > "Sometimes my scripts take sometime to load." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659306) LM Leigha M. Marketing Analysis > "There's a learning curve at the start, but once you're up and running it becomes a valuable part of the workflow." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680) JAJ Jann Andrei J. Team Leader > "The least thing I like about Convoso is that whenever we go to coaching or other dispo, the system will automatically kick..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339758) VR Verified Reviewer Transfer Sales Agent > "Everything I need is right in front of me, so I’m not wasting time searching through menus or clicking around." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7137657) RG Rahoul G. Director > "It has a problem, should get fixed in sometime automatically." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) KD Kevin D. Sales agent > "They update the system often to add new features, which is great, though it requires staying on top of changes" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094581) CB Chris B. Principal > "Some of the issues we've experienced include the system intermittently stopping dialing, agents getting stuck in the GUI..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927) SR Steve R. Director of calls > "It Really helped us to scale our call programs with improved contact rates and excellent reporting technology." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6669899) GB Gaurav B. NA > "I can't see any area of opportunity for now" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657215) LM Leigha M. Marketing Analysis > "Overall, Convoso has been a solid dialer solution for our team." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170680) JB Jordan B. Manager > "Simple settings like configuring company voicemail become overwhelming endeavors that are not easy to remember for the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716) CD Carlton D. Operations Mgr > "We’ve seen a dramatic improvement in both contact rates and close rates since moving to ConvoSo." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094752) RG Rahoul G. Director > "Customer Support - I am not happy at all with the customer support." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) AM Ashley M. Dialer Manager > "The reporting and backend support on Convoso has been amazing." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170724) ZH Zach H. dialer runner > "not many cons but one i will say is with the DIDs its hard to do a mass switch into another ACID list and i wish that was..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5050276) LJ Lindsey J. Sales Team Lead > "the site is very efficient and offers lots of editing and personalization tools." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094540) SV Skylar V. New Client Onboard Specialist > "i also dont like that we can schedule the dialer to call them at different time .." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343189) DV Dennis V. Manager > "How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170715) JB Jordan B. Manager > "The customizations and settings are confusing and difficult to set up." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339716) BB Brix B. Sales Manager > "I've tried several dialers in the past and so far convoso has been one of the easiest and nicest looking dialer." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541) JG Joseph G. Sales Sa > "Sms and email features that are not delivered sometimes." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6340448) NK Nnanna K. Customer support Agent > "It’s user friendly and very easy to navigate through, and the different features to simplify the experience of telesales..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659285) PC Paris C. customer support > "When connecting with insurance agents fail when transferring" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6344682) RJ Rogelio J. Vp of Tech > "the initial setup was done for us, we just have to login and start receiving calls, it was simple and easy for the team" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004825) CL Cory L. General Manager and CRM Manager > "They are extremely expensive." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6657468) MDR Maria Desiree R. marketing manager > "they way they help to solve any problem I have always make sure they get everything you need to be successful." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094741) TP Taylor P. Medicare Agent > "It's complicated to make outbound calls when you're already on one." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6342984) ES Eric S. Sales Coach > "Overall the product works well and I am able to complete all my sales and setup future ones for a call back." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004135) CB Chris B. Principal > "Additionally, when issues arise that significantly impact your call center's operations, they won't credit you for the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4645927) VP Viviana P. SALES > "It's easy to be able to take a call and to transfer to another department without any issues." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7017636) AY Amanda Y. Pre sales representative > "Sometimes the system is glitchy, cuts out, laggy, and dials numbers over and over even after the correct disposition." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767828) KO Keith O. Sales Team Manager > "It allow agents to maximize opportunities." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094546) WW William W. Contact Agent > "System shuts down sometimes when and cost me money." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6347062) JR Jessica R. na > "the graphs and trends that the tool provides ease to read and understand, fast for updates." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6663063) BJ BRETT J. SALES MANAGER > "DROPPED CALLS / INTERMITTANT OUTAGE - GETTING KICKED OFF." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6358286) BB Brix B. Sales Manager > "As a manager who uses convoso, I had an easier time using it than my previous dialers." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094541) SO Sheena O. Operations Assistant > "The call recordings are only available to download within 3 months, after which, the files are no longer available to..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767658) OA Olamide A. Team Leader > "the ease of access with user friendly interface makes convoso very efficient for everyday operations." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517) JMD John Mark D. Debt Adjuster Agent > "Sometimes it's annoying if there is an error with the app." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5068556) GC Giovanni C. CRM Manager > "Highly customizable, great customer support, consistent and fast speed to lead, great UI" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6802395) CR Clarisol R. Medicare Insurance Agent > "its pretty much micromanagement on a computer." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343087) MP Margaret P. Agent > "I like how easy the dispositions are (You do not need to manually enter dispositions which saves times)." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6676835) JM John M. Sales agent > "Sometimes I will run into issues with audio." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343209) CS CHADWICK S. SALES MANAGER > "ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004259) JN Joshua N. Retention Agent > "we lose out on a lot of productivity due to this" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6405347) IP Idris P. Customer care. > "I like the automated taxt generator, and the noise filter most importantly." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659326) CH Christy H. Business support coordinator > "I am forced to log out and back on multiple times a day in order to get reset and have the calls come in correctly. " [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767660) JR Jessica R. na > "the graphs and trends that the tool provides ease to read and understand, fast for updates." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6663063) ES Emely S. Verification Department > "Notes can easily be tampered with and or changed and unable to know who did change them" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6659160) OA Olamide A. Team Leader > "the ease of access with user friendly interface makes convoso very efficient for everyday operations." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094517) KB Kelly B. sales manager > "Time is only shown in pacific which makes things very difficult, cannot change time zone." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3155180) AS Anup S. Dialer Engineer > "The platform is stable, user-friendly, and well supported" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094520) NL Nick L. Operations Manager > "This makes updates nearly impossible at scale." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3283208) DA DAwn A. Insurance Agent > "The interface is very user friendly. " [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7094545) CR Clarisol R. Medicare Insurance Agent > "its pretty much micromanagement on a computer." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6343087) AG Anwar G. Sales Representative > "My overall experience with Convoso have been amazing, as I've seen the similarities with this program and other programs..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4777349) ZH Zach H. dialer runner > "not many cons but one i will say is with the DIDs its hard to do a mass switch into another ACID list and i wish that was..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___5050276) CM Cristal M. specialist > "i like the ease of using it and that it's automated so i wont need to worry about most things" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767771) ZX Zizhen X. Senior Analyst > "Their team is hard to collaborate with." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7095088) PB Philip B. Partner > "Everything is in one place and it has native integrations with many other services ." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3145088) JAJ Jann Andrei J. Team Leader > "The least thing I like about Convoso is that whenever we go to coaching or other dispo, the system will automatically kick..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___6339758) RL Ron L. Divisional Sales Leader > "SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] are head and shoulders above the rest and should be models to learn from in the..." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___3762112) RG Rahoul G. Director > "Customer Support - I am not happy at all with the customer support." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7004967) DV Dennis V. Manager > "How easy it is to get going from the start, it literally takes you an hour to get used to the tools you'll need." [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___7170715) SS Steven S. Director of new business development > "Customer service delayed response sometimes, asks for examples of things we cannot capture live" [See full review](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#Capterra___4767912) [View Reviews](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) DB David B. CEO > "Very intuitive, very advance features, the multichannel predictive dialer, the diagram studio to program all routings, the agent scripting, the Auto quality assurance with AI is..." [See full review](https://www.capterra.com/p/193276/wolkvox/#Capterra___4631299) LV ÁLvaro V. Development Engineer > "API response capacity is very limited." [See full review](https://www.capterra.com/p/193276/wolkvox/#Capterra___4099644) [View Reviews](https://www.capterra.com/p/193276/wolkvox/reviews/) ## User interface [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) 4.51 (395) [wolkvox](https://www.capterra.com/p/193276/wolkvox/) 4.64 (100) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Convoso 36/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/#features) wolkvox Top features 39/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/193276/wolkvox/#features) ### Recognition No recognitions have been awarded to Convoso wolkvox is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Contact Center Software (2023)  ### Deployment & support Convoso Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos wolkvox Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Convoso - By Convoso - Located in United States - Founded in 2006 wolkvox - By Microsyslabs - Located in United States - Founded in 2013 ## Popular Comparisons [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) $90/month Price $29/month 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/76768-169627/Cloud-Predictive-Dialer-vs-RingOver) [wolkvox](https://www.capterra.com/p/193276/wolkvox/)[4.64 (100)](https://www.capterra.com/p/193276/wolkvox/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $58/month Price $25/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-193276/CallCenterNOW-vs-wolkvox) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $90/month Price $25/month 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-76768/CallCenterNOW-vs-Cloud-Predictive-Dialer) [wolkvox](https://www.capterra.com/p/193276/wolkvox/)[4.64 (100)](https://www.capterra.com/p/193276/wolkvox/reviews/) vs [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)[4.32 (269)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) $58/month Price $75/month 4.6 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/179417-193276/Genesys-Cloud-vs-wolkvox) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $90/month Price $15/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-102188/Cloud-Predictive-Dialer-vs-LiveAgent) [wolkvox](https://www.capterra.com/p/193276/wolkvox/)[4.64 (100)](https://www.capterra.com/p/193276/wolkvox/reviews/) vs [Five9](https://www.capterra.com/p/132405/Five9/)[4.22 (486)](https://www.capterra.com/p/132405/Five9/reviews/) $58/month Price $159/month 4.6 Features 4.1 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/132405-193276/Five9-vs-wolkvox) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) $90/month Price $239/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-136728/Cloud-Predictive-Dialer-vs-Readymode) [wolkvox](https://www.capterra.com/p/193276/wolkvox/)[4.64 (100)](https://www.capterra.com/p/193276/wolkvox/reviews/) vs [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)[4.21 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) $58/month Price $110/month 4.6 Features 4.1 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/134775-193276/inContact-Call-Center-Software-vs-wolkvox) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $90/month Price $25/month 4.5 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/76768-175788/Cloud-Predictive-Dialer-vs-Nextiva) [wolkvox](https://www.capterra.com/p/193276/wolkvox/)[4.64 (100)](https://www.capterra.com/p/193276/wolkvox/reviews/) vs [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)[4.53 (733)](https://www.capterra.com/p/132852/Talkdesk/reviews/) $58/month Price $85/month 4.6 Features 4.4 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/132852-193276/Talkdesk-vs-wolkvox) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) vs [Five9](https://www.capterra.com/p/132405/Five9/)[4.22 (486)](https://www.capterra.com/p/132405/Five9/reviews/) $90/month Price $159/month 4.5 Features 4.1 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76768-132405/Cloud-Predictive-Dialer-vs-Five9) [wolkvox](https://www.capterra.com/p/193276/wolkvox/)[4.64 (100)](https://www.capterra.com/p/193276/wolkvox/reviews/) vs [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/)[4.78 (176)](https://www.capterra.com/p/134672/PhoneBurner/reviews/) $58/month Price $165/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/134672-193276/PhoneBurner-vs-wolkvox)