Capterra Logo
Helping businesses choose better software since 1999

Convoso vs Kiamo: Which is a better fit?

Updated on February 9th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 4,058 reviews from Call Center users.
% Fit
Missing features
Feature ratings
Call Center Management
4.6
Chat/Messaging
NA
Call Tracking
4.6
Call Logging
4.6
Call Recording
4.6
% Fit
Missing features
Not enough reviews
Feature ratings
Call Center Management
4.8
Chat/Messaging
--
Call Tracking
NA
Call Logging
5.0
Call Recording
4.0
User satisfaction
4.5
User reviews355
Ease of use
4.7
Functionality
4.5
Value for money
4.5
Customer support
4.5
4.1
User reviews10
Ease of use
4.2
Functionality
4.2
Value for money
4.2
Customer support
4.0
Price starts from
/user
Monthly subscription
Free version
Free trial
One-time payment
Free version
Free trial
Best for

The Best F 'ING Dialer. Since 2006, Convoso has been helping call centers dominate with AI-powered tools. Trusted by thousands across industries, we help companies close more deals and crush targets.

Kiamo equips companies & organizations of all sizes & sectors. With one obsession : customer satisfaction.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
76768
5 screenshots
200863
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Tracking
207
Important
Alerts/Escalation
388
Important

Convoso

Top Features
33/41
  • Alerts/Escalation
  • Call Tagging
  • Call Transcription
  • Call Whispering
  • Chat/Messaging
  • Dashboard
  • Surveys & Feedback
  • Voice Recognition
  • Activity Tracking
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • Callback Scheduling
  • Call Center Management
  • Caller ID
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Inbound Call Center
  • Interaction Tracking
  • IVR
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Outbound Call Center
  • Performance Management
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Reporting/Analytics
  • Third-Party Integrations
  • Voice Mail
See All features
Hide Call Center Software Features -

Kiamo

29/41
Show Call Center Software Features +
Convoso
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Kiamo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Convoso
  • By Convoso
  • Located in United States
  • Founded in 2006
Kiamo
  • By Conecteo
  • Located in France
  • Founded in 2005
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: