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Convoso vs Eloquant: Which is a better fit?

Updated on January 23rd, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 3,960 reviews from Call Center users.
% Fit
Missing features
Feature ratings
Call Center Management
4.6
Chat/Messaging
NA
Call Logging
4.6
Call Tracking
4.6
Call Recording
4.6
% Fit
Not enough reviews
Feature ratings
Call Center Management
4.3
Chat/Messaging
5.0
Call Logging
4.2
Call Tracking
--
Call Recording
4.2
User satisfaction
4.5
User reviews342
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.5
4.3
User reviews18
Ease of use
4.1
Functionality
4.4
Value for money
3.8
Customer support
4.1
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

The Best F 'ING Dialer. Since 2006, Convoso has been helping call centers dominate with AI-powered tools. Trusted by thousands across industries, we help companies close more deals and crush targets.

Europe Businesses which are looking an all-in-one cloud contact center solution

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
76768
5 screenshots
240171
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Tracking
207
Important
Alerts/Escalation
388
Important

Convoso

33/41
  • Alerts/Escalation
  • Call Tagging
  • Call Transcription
  • Call Whispering
  • Chat/Messaging
  • Dashboard
  • Surveys & Feedback
  • Voice Recognition
  • Activity Tracking
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • Callback Scheduling
  • Call Center Management
  • Caller ID
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Inbound Call Center
  • Interaction Tracking
  • IVR
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Outbound Call Center
  • Performance Management
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Reporting/Analytics
  • Third-Party Integrations
  • Voice Mail
See All features
Hide Call Center Software Features -

Eloquant

Top Features
38/41
Show Call Center Software Features +
Convoso
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Eloquant
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Convoso
  • By Convoso
  • Located in United States
  • Founded in 2006
Eloquant
  • By ELOQUANT
  • Located in France
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