# Compare Campaign Monitor by Marigold vs EngageBay CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Campaign Monitor by Marigold and EngageBay CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/76928-178819/Campaign-Monitor-vs-EngageBay-Marketing

---

# Campaign Monitor by Marigold vs EngageBay CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Campaign Monitor by MarigoldEngageBay CRM2/4 selected

[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[4.5 (505)](https://www.capterra.com/p/76928/Campaign-Monitor/reviews/)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

[## Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[4.5 (505)](https://www.capterra.com/p/76928/Campaign-Monitor/reviews/)

Starting Price

$11.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [505 reviews](#user-reviews)

Positive

464

Neutral

32

Negative

9

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [907 reviews](#user-reviews)

Positive

878

Neutral

22

Negative

7

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 14,179 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.5

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

4.8

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

4.6

User satisfaction

User satisfaction

4.5

User reviews[505](https://www.capterra.com/p/76928/Campaign-Monitor/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.5

User satisfaction

4.7

User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$11Other, Per Month

-   Free version
-   Free trial

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Marketers and companies around the world trust Campaign Monitor by Marigold for simple and effective email marketing that delivers results.

Best for

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## User reviews

Pros & cons

SR

Shilpa R.

QA

> "It helps analyzing data for campaign marketing, email marketing, social media marketing."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___7053826)

CD

Christopher D.

Web Developer

> "The interface/flexibility for custom templates is quite weak."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___7040712)

MM

Michael M.

President

> "Campaign Monitor is reliable, intuitive, and backed by a support team that responds quickly and thoroughly."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___7047956)

TW

Tyson W.

Digital Marketing Executive

> "While it's easy to use, that's because it lacks a lot of functionality for advanced email marketers."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6751005)

MM

Michael M.

President

> "Highly recommended for any organization seeking an email-marketing tool that just works, is simple to use, and makes..."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___7047956)

BU

Ben U.

Admin

> "Reporting feels a bit basic compared to some other tools."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6580014)

BB

Bonnie B.

Lead Systems Analyst

> "It made deploying campaign emails and some automations so much easier than when we were with Blackbaud."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6684841)

EY

Eleni Y.

Marketing Director

> "You can't edit spacing, line heights etc as easily as you can on other platforms. If you work on a lot of campaigns and..."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4373311)

MM

Michael M.

President

> "Ultra-fast communication, thorough, and always quick to resolve any issues we might encounter."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___7047956)

Haroon A.

Production Manager

> "Importing designs was a bit of a hustle and editing with html didn't get the desired result"

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4822928)

Andy G.

Executive Director

> "That helps us to save $ when sending to some lists only occasionally."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6338231)

NS

Nilesh S.

Audio Editor

> "There are no social cards available in it which makes the email appear unformatted sometimes.3."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4996071)

Hannah O.

communications intern

> "This helped so much with efficiency in pushing out content-heavy biweekly emails."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6464185)

Prudencia F.

Technician in Energy and Thermal Engineering

> "Furthermore, Campaign Monitor lacked in reporting and analytics capacities, making it difficult to measure the performance..."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4691570)

TW

Tyson W.

Digital Marketing Executive

> "Campaign Monitor is best suited for beginners in email marketing."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6751005)

NS

Nilesh S.

Audio Editor

> "I am unable to know the number of users working together in the platform."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4996071)

BU

Ben U.

Admin

> "Campaign Monitor keeps our email marketing on brand and hassle-free."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6580014)

TO

Thomas O.

Frontend Developer

> "Mobile preview of the email doesn't see to work on my browser (Brave), looks like it's not reading my media queries."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___3795652)

VR

Verified Reviewer

Head of International Division

> "It allows for ease of tracking and automation of emails, a must in the toolset of any marketeer."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4996710)

FG

Favio G.

Internal Sales Representative

> "A few configurations and features can be a bit cumbersome, there are some restrictions when using the available styles for..."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4713995)

Hannah O.

communications intern

> "I would choose this over Salesforce again and again because of the streamlined user experience."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6464185)

CE

Casey E.

Product Manager

> "First of all, I didn't like the way they conducted customer support."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4886360)

VR

Verified Reviewer

Marketing Manager

> "There are many templates to choose from and they are simple to alter with our own brand's requirements (fonts, colors)."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4889225)

VR

Verified Reviewer

Founder’s Associate

> "The product somehow feels less intuitive than others I have used in the past."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4994315)

RD

Rahul D.

CRM & Digital campaign manager

> "Great functionality for A/B testing- pre designed templates to use, which is great benefits always- well managed user..."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___5034656)

EN

Edward N.

Affiliate Marketing Specialist

> "Despite the company's reputation for providing an efficient and reliable service, I and some of my colleagues have argued..."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4477283)

BU

Ben U.

Admin

> "Emails get delivered reliably every time."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6580014)

JT

Janis T.

rewiever

> "We don't use all of the available tools that are there because of some difficulties to integrate them."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4405189)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "The drag-and-drop editor makes it simple to create great-looking emails and its ability to personalize each one with..."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4617251)

Prudencia F.

Technician in Energy and Thermal Engineering

> "The design elements were not user-friendly and navigating the user interface was a hassle."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4691570)

TW

Tyson W.

Digital Marketing Executive

> "It has a basic drop and build interface that's very easy to use."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6751005)

Prudencia F.

Technician in Energy and Thermal Engineering

> "Additionally, their support options were lacking and customer service was not always very helpful or knowledgeable."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4691570)

Bill Laurel P.

Programmer

> "It features a spell checker, the ability to create custom templates, the option to send test emails, and powerful..."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4682107)

AA

Airish A.

Business Development Associate

> "Not okay if your intent is to send just a one time campaign."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4634128)

VR

Verified Reviewer

Marketing and Digital Projects

> "An easy, user friendly tool with lots of powerful segmentation functionality."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6691551)

TT

Tim T.

Director of Marketing

> "Some time we have issues with Campaign Monitor because it freezes and you have to start over. "

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___3327569)

AD

Ansh D.

Content writer

> "It is one of the best platfomr out there to send bulk mails to a large number of receipents in a great and attractive..."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4996404)

Annie Guo V.

Change Consultant

> "Often you just have to work with the formatting you are given and can't expect it to have the best design."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___3020205)

Andy G.

Executive Director

> "I very much like the cost structure."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6338231)

Abhishek S.

Associate Consultant

> "Customer service is not what I expected."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4479871)

CM

Carla M.

IT Manager

> "Campaign Monitor by Marigold is a reliable and perfect solution for proper marketing automation."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6266058)

KF

Katie F.

Content Developer

> "We had been looking for a simple email marketing tool - which this was. But when we were ready to make the jump into a..."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___2181500)

EN

Edward N.

Affiliate Marketing Specialist

> "With its intuitive interface and efficient support system, Campaign Monitor helps its users maximize results while saving..."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___4477283)

LF

Lee F.

Web Developer

> "The cost."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___3765281)

BU

Ben U.

Admin

> "It’s easy to use, and the designs are always sharp."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___6580014)

YH

Yuko H.

Senior Software Engineer

> "I cannot think of what I don't like about campaign monitor."

[See full review](https://www.capterra.com/p/76928/Campaign-Monitor/#Capterra___2959976)

[View Reviews](https://www.capterra.com/p/76928/Campaign-Monitor/reviews/)

NJ

Nick J.

Marketing Analyst

> "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560)

Jelyn T.

Marketing Manager

> "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

VR

Verified Reviewer

Sales Representative

> "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

DM

Desiree M.

Caregiver

> "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

JW

Jason W.

President and CEO

> "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256)

HS

Himanshu S.

Sales Manger

> "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

YT

Yohannes T.

CEO

> "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228)

HS

Himanshu S.

Sales Manger

> "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

VR

Verified Reviewer

Sales Representative

> "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

CM

Chandra M.

Marketing Analyst

> "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146)

AL

Angelina L.

Social Media Manager

> "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

SP

Stephanie P.

Marketing Consultant

> "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

NB

Nancy B.

President

> "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443)

CV

Chai V.

Founder

> "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378)

MS

Mike S.

Operations Marketing

> "The mobile app has limited features and doesn't offer full range of features that are available on desktop version."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

DM

Desiree M.

Caregiver

> "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

AG

Ayesha G.

Founding Principal

> "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513)

MC

Milap C.

Digital Marketing Expert

> "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490)

TC

Tamesha C.

Insurance Agent

> "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781)

Rémy G.

COO

> "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743)

JD

Jerker D.

CEO

> "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

NP

Nipa P.

Business Administrator

> "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

JD

Jerker D.

CEO

> "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

PN

Phil N.

CEO

> "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

AH

Andy H.

Director

> "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

JP

Jigs P.

Development Head

> "Customer support is responsive, and the platform offers good customization options for workflows and dashboards."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049)

SK

Shiva K.

Chief research officer

> "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

AS

Anuvind S.

Engineer

> "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024)

TB

Tayfun B.

Shop-Team

> "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167)

SK

Satou K.

Administrator

> "The CRM, email marketing, sequences work smoothly together."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808)

ZT

Zbigniew T.

CEO

> "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841)

Jelyn T.

Marketing Manager

> "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

PN

Phil N.

CEO

> "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

AH

Andy H.

Director

> "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

MR

Maria R.

Marketing Manager

> "The only thing that I dislike is the delay in updating campaign stats."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089)

BS

Bruno S.

Product Manager

> "It offers tools for marketing, sales, contact management, automations, and more."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366)

RS

Rob S.

CEO

> "Support tickets are better but they close them without resolving anything so you have to keep bugging them."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

LW

Laura W.

Marketing Assistant

> "I use several different CRMs in my position and this one has by far been my favorite."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

VR

Verified Reviewer

Founder

> "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334)

ZP

Zalak P.

BDM

> "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213)

RB

Richard B.

Web Developer

> "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170)

LW

Laura W.

Marketing Assistant

> "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

CS

Chris S.

Owner

> "Our forms on our website seem to sometimes load slowly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959)

NM

Nishant M.

Digital Marketing

> "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275)

JD

Jerker D.

CEO

> "I can't even filter on the objects attached to a contact."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

CS

Chris S.

COO

> "They have a good set of features to manage campaigns and receive feedback on email sent and opened."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203)

AP

Anthony P.

Director

> "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "The CRM is intuitive, with customizable pipelines and contact management features."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

JS

Jaskaran S.

Co Founder

> "Automation flow can be a bit complex to navigate"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614)

AL

Angelina L.

Social Media Manager

> "This consolidation streamlines workflow and reduces the need for multiple software subscriptions."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

DK

Dale K.

None

> "Those emails eventually stopped being delivered to my inbox."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6306398)

GY

Grace Y.

Founder and CEO

> "Pipeline management is clear and simple , and automation makes sure no follow ups is missed."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156)

KA

Kathy A.

VP of Marketing

> "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271)

LJ

Latrease J.

Patient Service Representative

> "I enjoyed the notifications from the sales department"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721)

AS

Amy S.

Loan Originator

> "Does not interface with Apple mail and iCal"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652)

JE

Jamie E.

Managing Director

> "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902)

AP

Aswathy P.

Marketing Operation Associate

> "The lack of downloading the report options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062)

RB

Rui B.

R&D Manager

> "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429)

AK

Amir K.

Owner

> "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726)

RN

Robert N.

Full-Stack Developer

> "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658)

NP

Nipa P.

Business Administrator

> "Lacks Twitter/X integration."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

DJ

Dominik J.

Managing Director

> "It's very buggy."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691)

SAK

Sameer Ali K.

SALES CONSULTANT

> "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723)

KD

Kaleigh D.

Marketing Manager

> "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

NB

Nick B.

Senior Operations

> "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647)

SK

Sandeep K.

Manager

> "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280)

RL

Rongle L.

Manager

> "I don't like receiving to many emails from it."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357)

MS

Mike S.

Operations Marketing

> "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

MV

Marteen V.

Sales Manager

> "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850)

SG

Sumit G.

Digital Marketing Manager

> "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952)

VR

Verified Reviewer

Project Manager

> "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239)

SK

Shiva K.

Chief research officer

> "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

RS

Rob S.

CEO

> "Support chat is fast but low quality. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

PN

Phil N.

CEO

> "The CRm streamlines and the support ensure you get there fast"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

SK

Shireen K.

Marketing Analyst

> "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

DC

Dori C.

Tech Admin

> "I can't build a custom apps that my team comes up with to integrate with the system"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5024198)

[View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

## User interface

[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

4.54 (505)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

4.65 (907)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Campaign Monitor by Marigold

Top features

37/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/76928/Campaign-Monitor/#features)

EngageBay CRM

31/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features)

### Recognition

Campaign Monitor by Marigold is recognized as a top-rated tool in 3 Capterra Shortlist reports

EngageBay CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value CRMSoftware (2023) 

Best Value CRMSoftware (2022) 

### Deployment & support

Campaign Monitor by Marigold

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EngageBay CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Campaign Monitor by Marigold

-   By Marigold
-   Located in United States
-   Founded in

EngageBay CRM

-   By EngageBay
-   Located in United States
-   Founded in 2016

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[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

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