---
title: "Compare The Magazine Manager vs Zoho CRM 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare The Magazine Manager and Zoho CRM based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/77189-155928/The-Magazine-Manager-vs-Zoho-CRM"
page_type: "comparison"
language: "en"
---

# The Magazine Manager vs Zoho CRM Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

The Magazine ManagerZoho CRM2/4 selected

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.8 (352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

[## The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.8 (352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [352 reviews](#user-reviews)

Positive

343

Neutral

8

Negative

1

[## Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting Price

$14.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [6,999 reviews](#user-reviews)

Positive

5,962

Neutral

781

Negative

256

## Summary

* * *

Features in Sales Tracking Software

Best performer

38 / 43

Only The Magazine Manager

-   Activity/News Feed
-   Assignment Management
-   Call Logging

33 / 43

Only Zoho CRM

-   AI Copilot
-   Generative AI
-   Product Catalog

User satisfaction

User satisfaction

4.8

User reviews[352](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.3

User reviews[6,999](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.3

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$14Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Digital and print magazines to integrate sales, production, billing, audience development, recurring revenue, and marketing into one unified CRM software platform.

Best for

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## User reviews

Pros & cons

VR

Verified Reviewer

Account manager

> "The live chat is a lifesaver and the production workflow tracking saves me so much time over how I used to do it."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7142841)

RM

Ryan M.

Associate Publisher

> "I can go the client page to find the agency, but unable find the client on the agency page."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623657)

MV

Mark V.

Owner, Publisher

> "It handles everything for me, proposals, billing, circulation, eblasts, newsletters, marketing etc... Also, you can..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844384)

JS

James S.

Administrator

> "Those two areas are not as connected as I'd like."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7071079)

JH

Jeni H.

Account Executive

> "The Magazine Manager helps efficiently streamline the sales process - it combines your address book, calendar, and..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6572686)

SM

Scott M.

Director of Sales

> "The forever & a day order entry for multiple zones, multiple issues elsewhere is frustrating compared to creating an..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6363231)

JR

Jennifer R.

VP of Finance and Operations

> "We also opted to have Marketing Manager which has been helpful to have the email interactions recorded in our CRM."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7158762)

BF

Brett F.

Publisher

> "We have one small but annoying issue that we've been nagging them about since we joined and I just don't know where they..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828327)

CM

Carlos M.

Editor

> "The customizable options in regards to production are invaluable to my team as we deal with a variety of clientele that..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6863279)

AR

Ashley R.

COO

> "That my quickbooks doesn't connect with it YET."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6723784)

MP

Mary P.

Media Advisor

> "The team does their best to respond to issues quickly, and I really appreciate the ongoing support. If I ever miss..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7073745)

PP

Parthiv P.

Publisher and Editor

> "A bit too feature-rich for our needs."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623219)

JL

Janice L.

Senior Account Strategist

> "We have been able to combine sales, sales marketing, editorial, magazine layout, and buyers guide data together."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6840521)

AB

Alicia B.

Business and Circulation Manager

> "Not having a way to do a search according to phone number when trying to find a customer in the database."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6090832)

VR

Valerie R.

Assistant Account Executive

> "The trainings also have help me understand how to deliver solutions to my clients and costume my communication."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061362)

DG

Diane G.

Senior Sales Manager- exhibits and publishing

> "Finding the right reports for forecasting and the dashboards do not work for me"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6091180)

JL

Janice L.

Senior Account Strategist

> "The buyers guide content integration has saved our team countless hours of review and manual updates of our buyers guide..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6840521)

JS

Jen S.

AR and Logistics Manager

> "Customer Service is above a 5 star rating - \[sensitive content hidden\] (our 1st consultant),"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828425)

Adeina M.

Sales and Marketing Coordinator

> "It’s especially strong for teams that want control, customization, and room to evolve."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061330)

KO

Kristen O.

Production Manager

> "Flipping between tabs/the software itself it not the most user friendly, more so it feels rudimentary."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6344694)

SS

Sarah S.

Controller

> "I'm comfortable with the CRM and know our data is safe and it's easy to get help and training when I need it."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7139038)

JY

Jamie Y.

Editorial Advertising Coordinator

> "Tracking digital orders can be a bit challenging"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6344578)

VR

Verified Reviewer

Account manager

> "Production work flow is easily tracked and quick to update."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7142841)

DH

Denise H.

Publisher

> "Not being able to enter a contract on the mobile app"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6295456)

TM

Teresa M.

Director of Administration

> "The program works all the time, the support staff are kind and extremely knowledgeable, and our rep \[sensitive content..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061339)

SD

Spenser D.

Advertising Sales

> "My only complaint is how the updates are rolled out."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6141067)

MC

Michelle C.

Media Sales and Production Director

> "Managing our ad inventory, contracts, and clients is effortless because the interface is so easy to use."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7025007)

NA

Naydi A.

Office Manager

> "The updates sometimes can be overwhelming at first."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6124923)

LC

Linda C.

Director of Sales

> "I have so many positive things to say about Magazine Manager, but when people ask me for a recommendation, I focus on the..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6701428)

EO

Erica O.

Ad Design Manager

> "There is a steep learning curve and people who aren't comfortable with technology try to cut corners in how they enter..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___4332613)

Adeina M.

Sales and Marketing Coordinator

> "The level of customization sets it apart."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061330)

KK

Kyle K.

Publisher

> "if you get into areas without cel coverage you lose connection to software"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___4753413)

TK

Tara K.

Creative Director

> "We are marketing our publication products to our CRM base, and are able to create automated workflows to save time."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___5085792)

ML

Mark L.

Publisher

> "Not sure if it's a dislike about the software, but there are many features that take a little time to learn."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3942539)

JS

James S.

Administrator

> "It also helps us do more with our data."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7071079)

MT

Mat T.

AE

> "Mobile app is a little temperamental.xxx"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3971020)

MP

Mary P.

Media Advisor

> "The quality of Magazine Manager is excellent for sales and publications."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7073745)

PS

Patty S.

Sapes Rep

> "I am relatively new to the system, but so far the only thing that I have had issues with is toggling between calls,..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3210942)

SS

Sue S.

Media Advisor

> "Like the ability to write notes and am eager to use the new AI feature to summarize the notes from prospects & customers."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6344343)

DG

Deborah G.

National Account Executive

> "The templates are still wonky and not as flexible as I would like in terms of changing layouts and having standard..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2936616)

PP

Parthiv P.

Publisher and Editor

> "The overall experience is very good! While it is expensive for a small business like us, we acknowledge the vast features..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623219)

Kimberly H.

Advertising Sales Director

> "That I can't make groups on the fly; that invoices can't reference an ad name; that we can't track when a client open's..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2490213)

MD

Mallory D.

Advertising Client Engagement Specialist

> "She has spent numerous hours with our team making sure we are understanding new features and new processes, utilizing..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6421057)

PP

Pam P.

Business Analyst

> "Reports, Some of the report writing does not allow me to get the end results I need. But at the same time all reports..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2783603)

CM

Christina M.

Director of Multimedia Initiatives

> "The ability to track sales, and analyze data makes Magazine Manager a program we couldn’t do business without."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6153361)

JB

Jenna B.

Account Executive

> "I do feel as though the mobile app is great, but it crashes more than I would like for it to. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3210773)

JR

Jennifer R.

VP of Finance and Operations

> "It was worth taking the leap and a good value for the investment!"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7158762)

LD

Lee D.

Director of Sales

> "It is hard to navigate the software to get the client information that you need, i.e. statements, invoices etc."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2722322)

JR

Jennifer R.

VP of Finance and Operations

> "Everyone is friendly and helpful."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7158762)

JQ

Jane Q.

Business Manager

> "We just had someone enter three subscriptions through our website linked to Magazine Manager and I couldn't delete the..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2422665)

SS

Sarah S.

Controller

> "Well organized, great customer support, Good value, fast and reliable."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7139038)

JW

Jill W.

Owner

> "I honestly can't imagine doing my job both as a sales representative and as owner of our publication/website without..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2547640)

MS

Monica S.

Owner, Creative Director

> "Software updates take user feedback into account and improve the software year after year."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6593504)

SC

Sonya C.

Sales Admin

> "There seems to be some things we have asked for that we are told cannot be done - removing contact names if the contact..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2635900)

BF

Brett F.

Publisher

> "It really has solved a lot of our problems as a business and The Magazine Manager seems committed to constant improvement."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828327)

RC

Robin C.

Sales

> "The mobile app is not as user friendly."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3688419)

LR

Leanne R.

Accounts Rec. Clerk

> "Great Features and they have made it customizable for our needs!"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6712134)

MM

Melissa M.

Operations Manager

> "Some of the Quickbooks integration features are lacking, but recently we have noticed that some of the issues have been..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2424608)

RB

Randy B.

President

> "From the initial training to all of the follow-ups and the help center, this program, even as robust as it is, has enough..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6174984)

TO

Trisha O.

Office Manager- Sales, advertising

> "That it will not let me edit a production note without having to delete it and start over again!"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2620233)

PP

Parthiv P.

Publisher and Editor

> "Very thorough understanding of the publishing business, advertising sales."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623219)

BL

Beverly L.

Regional Publisher

> "Sometimes the search can be a bit challenging depending on how something was entered. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2444264)

CD

Christy D.

Business Develpoment

> "Our trainer Karen takes her time, answers all questions, is very knowledgable."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6712105)

DP

David P.

President/Owner

> "We strayed away for a couple of years and tried a different program called Ad Sales Genuis, it looked good at the..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2765249)

CH

Chris H.

Account manager

> "Order entry and entering notes is very easy."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6848528)

RC

Robin C.

Sales

> "It is harder to use."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3688419)

MV

Mark V.

Owner, Publisher

> "However, the payback is tremendous in time and financial savings. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844384)

SR

Stan R.

Publisher

> "some emailing issues I have had sending invoices"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2593249)

AT

Angie T.

Publisher

> "It also has robust reporting. But my favorite aspect is the epic customer support they provide."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6083777)

SW

Susan W.

Advertising rep

> "Only that clients sometime have a hard time paying online, but I also think they are not computer savvy."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2505242)

CD

Christy D.

Business Develpoment

> "user friendly, easy to recognize features, on line chat support is the best"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6712105)

JR

Jordan R.

Owner

> "The biggest hurdle at first was learning how to navigate the dashboard."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2506457)

DK

David K.

Publisher

> "It allows me to store all vital information in a meaningful way that is easy to categorize, track, record notes, sales..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3979806)

KM

Kevin M.

Account Executive

> "My frustration comes when there is an agency involved with the account. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2855271)

JS

Jen S.

AR and Logistics Manager

> "They are amazing and always up for the challenge of my questions and quick to find a solution."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828425)

JB

Janelle B.

Account Executive

> "I am sure it is just me and maybe I haven't taken the time to figure it out, but I do find that a bit difficult."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2424630)

SY

Susan Y.

Business Manager

> "I have used a number of systems and this is by far the most extensive and easiest to use. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844421)

AN

Ardia N.

Co-owner/ AdvDirector

> "Digital set-up it not very good needs improvement"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2648861)

TK

Tara K.

Creative Director

> "Their Customer service and training is also wonderful with a daily live chat feature too."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___5085792)

JS

James S.

Administrator

> "Those two areas are not as connected as I'd like."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7071079)

JR

Jennifer R.

VP of Finance and Operations

> "Everyone is friendly and helpful."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7158762)

MM

Melissa M.

Operations Manager

> "Some of the Quickbooks integration features are lacking, but recently we have noticed that some of the issues have been..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2424608)

MS

Monica S.

Owner, Creative Director

> "Magazine Manager is very robust while being user friendly!"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6593504)

RC

Robin C.

Sales

> "It is harder to use."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3688419)

CH

Chris H.

Account manager

> "very user friendly."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6848528)

JB

Janelle B.

Account Executive

> "I am sure it is just me and maybe I haven't taken the time to figure it out, but I do find that a bit difficult."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2424630)

HS

Hope S.

Advertising Consult

> "I am very satisfied with Magazine Manager, its very user friendly."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2434493)

JS

Jen S.

AR and Logistics Manager

> "Customer Service is above a 5 star rating - \[sensitive content hidden\] (our 1st consultant),"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828425)

[View Reviews](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

AD

Alexandre D.

Secretary General

> "The best I can say is that it’s a stable and solid option for properly midsize businesses such as ours, where we need a blend of capabilities in contact administration, e-mail..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7169340)

Joseph T.

CEO

> "During that time, Zoho repeatedly threatened service suspension despite being unable to provide a functioning invoice or payment method. When a usable invoice and payment link..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111)

RS

Radha S.

Legal Assistant

> "It’s a robust, feature‑rich platform that excels at centralizing customer data, automating workflows, and supporting end‑to‑end CRM processes."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286)

RS

Radha S.

Legal Assistant

> "In some areas, the user interface also felt a bit less intuitive or cluttered, particularly when navigating between modules or customizing layouts, which could slow things..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "It helps me keep track of leads, follow‑ups and tasks without losing things in emails. Once everything is set up properly it runs smooth and fits into my daily workflow."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806)

AS

AJ S.

CIO - Chief Information Officer

> "Advanced Analytics to get core business intelligence is tricky, Core Metric tracking can be complete pain if embedded system values are over-written with semantics that are..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

KA

Khyan A.

Senior Business Development Representative

> "It's a flexible platform that offers a wide range of business functionality and can support a variety of teams and processes without needing multiple disconnected systems."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408)

KA

Khyan A.

Senior Business Development Representative

> "The biggest challenge is that the platform can sometimes feel like it's trying to do a lot of things at once. While the interface is generally good, certain areas can feel a..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408)

RS

Radha S.

Legal Assistant

> "I also appreciated how seamlessly it integrates with other Zoho applications—email, reporting, automation, and analytics—which made managing customer data and follow‑ups much..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286)

AS

AJ S.

CIO - Chief Information Officer

> "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

SM

Sourav M.

Supervisor

> "The Workflow Management tools are highly customizable—you can automate almost any repetitive task if you take the time to map it out."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540)

VR

Verified Reviewer

Ceo

> "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569)

VR

Verified Reviewer

Travel Consultant

> "My overall experience with Zoho CRM has been positive most times, once i set up my page, ZOHO CRM does an amazing job keeping everything organized from leads, contacts, deals..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940)

AS

AJ S.

CIO - Chief Information Officer

> "The CRM system is very difficult to customise - especially if you want a proper view of the business - Sales, Operations, Support, Accounts, Admin."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

PRAGATI S.

HR Manager

> "It helps streamline customer management, track leads, and organize sales activities in an efficient way."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7152340)

SM

Sourav M.

Supervisor

> "The platform's overall Design can feel a bit dated and cluttered compared to more modern CRMs. Because of its depth, Ease of Use takes a hit initially; there is a undeniably..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540)

VR

Verified Reviewer

Project Analyst

> "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263)

VR

Verified Reviewer

Commercial manager

> "I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7082808)

YN

Yasmine N.

Customer Services Manager

> "Use of the product has also enabled us to accurately forecast sales and visualise our sales pipelines."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7178329)

LG

Laura G.

Owner

> "I spend hours trying to fix my bank uploads and figuring out when their service broke down. "

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7176902)

EW

Evangeline W.

Small Business Owner

> "Zoho CRM offers powerful tool that allows me to manage sales, marketing and customer support procedures in one spot."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7008596)

RS

Radha S.

Legal Assistant

> "Some areas of the interface can feel a bit dense, which may slow down new users initially."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286)

CC

Connor C.

Data Analyst

> "We are able to design the software to fit our very specific needs, and it can be different for each of our separate teams."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584)

RR

Rasilkrishnan R.

Data analyst

> "It is very hard to create new developments inside zoho with is not default in Zoho"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401)

KA

Khyan A.

Senior Business Development Representative

> "From a SaaS and SDR perspective, it provides good visibility into customer information, activities, and workflows while remaining relatively easy to use once you're familiar..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408)

VR

Verified Reviewer

Marketing Manager

> "The standard reports didn't quite fit what we required and it was difficult to find the relevant fields when creating custom reports."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012119)

CC

Connor C.

Data Analyst

> "Overall, Zoho fits our needs well and the workflows and custom nature of the CRM are great, but also leads to it being complicated to manage."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584)

VR

Verified Reviewer

Travel Consultant

> "That being said, it's not perfect, in the early startup, it was a bit frustrating and every now and then, the platform looked a bit clustered."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940)

VR

Verified Reviewer

Project Analyst

> "Zoho CRM is a solid product with a helpful support team and a strong product roadmap, Zoho CRM is a strong choice for any small business looking to manage their sales activity."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263)

AM

Andrea M.

Academic Director

> "What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6810176)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "Its proficiency in assessing the effectiveness of marketing campaigns provides performance details, reach and outcomes that helps us understand the impact of our campaigns on..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

DM

David M.

Technical Support Engineer

> "I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7065659)

AS

Abhishek S.

Ops Manager

> "Two things I liked the most about Zoho CRM is the AI powered Sales Assistant Zia which has helped me analyze quicker and second the way I was able to Analyze and find a..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933)

MS

Mallory S.

Clinical Operations Manager

> "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287)

MRUR

MD RIAJ UDDIN R.

Marketing Manager

> "Its deal pipeline feature helps streamline lead management by organizing them according to their stages, making it easier to track progress and close deals efficiently."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6548669)

LG

Laura G.

Owner

> "On a quarterly basis the bank links do not work. "

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7176902)

EJ

Emily J.

Sales Manager

> "I used it to manage a pipeline of more than 100 prospects and the real-time analytics allowed me to recognize opportunities and close deals quicker."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866)

PB

Philip B.

Operations Manager

> "Impossible to get a timely or logical response to an obvious problem caused by Zoho."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131331)

Arpit P.

IT Consultant

> "The platform allows you to customize modules, workflows, and dashboards to place with specific business needs which makes it highly adaptable."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299)

DJL

David J. L.

Creative Production Manager

> "The mobile app is slightly clunky compared with the desktop web interface, especially when updating project notes on the fly."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6800187)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "Additionally , it is flexible and offers customization options to fit into our workflow and has allowed us to tailor it to our unique needs and requirements."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

NP

Narender P.

Pre-sales consultant

> "All is good, but scheduling a reminder calls sometimes i get frustrated because when we done the calls everytime they ask how much the duration of calls like they ask minutes..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6595893)

AS

Alan S.

IT Project Manager

> "It’s highly customizable — you can easily customize modules, fields, layouts, workflows, and dashboards to match business processes."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7001282)

VR

Verified Reviewer

Executive Assistant

> "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626)

MS

Mallory S.

Clinical Operations Manager

> "I like the various features within to help keep the team organized and easily locate our client's information."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287)

MK

Megan K.

Senior Marketing Manager

> "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858)

JR

John R.

Social media marketer

> "We rely on it in our work and in the reports we provide due to its clarity and ease of understanding for non-specialists."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7159243)

OA

Okan A.

Director

> "One of them accepted to honor refund as per their terms and condition within 30 days, and then wasted 3 weeks to response only to be told it is passed the 30 days."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315)

Jamie Morgan W.

Sales Associate

> "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697)

TW

Toshia W.

Owner

> "The mobile app can feel clunky, and support response times can be slow, which can be frustrating when you need quick help."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855)

VR

Verified Reviewer

Business Analyst

> "I liked the dashboard analytics and AI features in the Zoho CRM, almost all the things have been automated by this crm software which are necessary to run your business and..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6599377)

DA

Dana A.

Managing Partner

> "I try to strip out the clutter to keep it user-friendly, but their limits on customization make that difficult—and that’s frustrating when I just want simplicity.""

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825)

SG

Sauve G.

Sales Representative

> "I really like how Zoho CRM centralize customer data and potential leads in one organized place .An"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161378)

Joseph T.

CEO

> "This occurred despite Zoho being fully aware that the delay was caused entirely by its own billing failures."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111)

PRAGATI S.

HR Manager

> "It makes it easy to track leads, manage sales pipelines, and follow up with clients efficiently."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7152340)

OP

Orla P.

Head of Sales

> "However, its steep learning curve and occasional performance issues can create initial challenges for new users, particularly those without prior CRM experience."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564281)

AMM

Asan Mohammed M.

STRUCTURE DESIGN

> "Zoho CRM is user-friendly and versatile,affordable and accessible to businesses of all sizes,and offers multiple editions with different pricing plans,has improved their lead..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394)

DG

David G.

Head of Commercial Growth and Partnerships

> "The sheer number of options can sometimes be excessive, leading to features going unused or confusing users who don’t need advanced capabilities."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584703)

Junko O.

Business Consultant

> "We implemented Zoho CRM in our company six months ago and it has been a remarkable transformation in our customer relationship management. Since incorporating sales..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301)

AS

Abhishek S.

Ops Manager

> "I was not able to perform a lot of customization probably because I have not explored all the customizations that is possible."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933)

AS

AJ S.

CIO - Chief Information Officer

> "It's been a 3+ year journey with Zoho. If the Zoho ecosystem had been a bit better thought-out with easy customisations the journey shouldn't have taken more than 1 year. If..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

FR

Farheen R.

Senior Manager- New Business

> "The reminders that we set only appears as web-based push notifications and I often tends to lose it."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6663851)

Jamie Morgan W.

Sales Associate

> "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697)

AMM

Asan Mohammed M.

STRUCTURE DESIGN

> "Zoho CRM requires extensive customization to be usable,CRM has technical limitations, such as:"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394)

KK

Krishna K.

Admin

> "Zoho CRM displays a high level of quality marketing automation capabilities, more so on striking a good balance between functionality, customization and affordability."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7000719)

OA

Okan A.

Director

> "Dishonest people, They just wasted time tool 3 weeks to respond and than told me it was passed due. if it wasn't upfront 1 year payment i would move my company, i will..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315)

SM

Sourav M.

Supervisor

> "Once properly configured, it’s an incredibly powerful engine for managing data and automating workflows."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540)

PG

Praveen G.

Assistant manager

> "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

ICO

Ilhan Can O.

Senior Associate

> "Sometimes we experience minor errors/glitches; e.g. search bar (does not directly go to the page when you click on the search result) and new customer profile is not saved..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6101344)

Cristin H.

Office manager

> "The best part about Zoho CRM is it's incredible value for money and customization options."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7177143)

VR

Verified Reviewer

HR and Admin Manager

> "According to me the only con is - Content management limitations - Data import and data export limitations only."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7003720)

Junko O.

Business Consultant

> "With a wide range of features and functionalities, this system suits the needs of small and large businesses, allowing full control over the customer lifecycle."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301)

RR

Rasilkrishnan R.

Data analyst

> "It is no good at customisation."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401)

TW

Toshia W.

Owner

> "The automation features save me so much time, and I can customize it to fit my business perfectly. Plus, it’s budget-friendly, which is a huge plus for me as a small business..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855)

PB

Prasad B.

Web Developer

> "Zoho's Customer support is limited while integrating third-party apps with CRM"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6727144)

KA

Khyan A.

Senior Business Development Representative

> "Being cloud-based made it easy to access information from anywhere, and it integrated reasonably well with other business systems."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408)

VR

Verified Reviewer

Director

> "One aspect of ZOHO CRM that some users may find less favorable is its pricing structure. While it offers a free version and various pricing tiers, the cost can add up,..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5077735)

Cristin H.

Office manager

> "The platform makes tracking sales leads simple and highly effective"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7177143)

PS

Peter S.

Director

> "Not keen on having to visit separate window for each module."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7096821)

Max P.

Sales Director of Channel

> "Ease of Adoption: Zoho CRM's intuitive interface, coupled with SMF360's expert guidance, made onboarding seamless."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6645121)

AS

AJ S.

CIO - Chief Information Officer

> "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

VR

Verified Reviewer

Brand and Product Marketing lead

> "Zoho dashboards with all the detailed information with some very good colours"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584486)

RS

Radha S.

Legal Assistant

> "Some areas of the interface can feel a bit dense, which may slow down new users initially."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286)

Shelmith S.

Admin Virtual Assistant

> "The CRM has simplified my work and I have everything at a touch of a button."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6088264)

AK

Arif K.

Executive Assitant

> "The interface can feel a bit complex and overwhelming at first, especially for new users."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6567360)

Cris N.

Founder and Creative Director

> "Zoho CRM has an intuitive interface which is well laid and straightforward making it very user friendly."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5057180)

EJ

Emily J.

Sales Manager

> "As a CRM newbie, the interface can seem cluttered and overwhelming at first."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866)

KA

Khyan A.

Senior Business Development Representative

> "Being cloud-based made it easy to access information from anywhere, and it integrated reasonably well with other business systems."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408)

PG

Praveen G.

Assistant manager

> "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098)

VR

Verified Reviewer

business development

> "Zoho CRM impresses with integrated apps, seamless integration, scalability, mobile accessibility , collaborative features and extensive support."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6039026)

AM

Alfred M.

Consultant

> "Integration with some third-party apps can be tricky and may require extra setup time."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6563316)

Hemant A.

Data Analyst

> "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716)

RT

Robert T.

Marketing Director

> "It can be difficult to integrate with with other applications you might already have within your organization."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6004488)

Arpit P.

IT Consultant

> "The platform’s integration with other Zoho applications and third-party tools has helps a lot."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299)

CW

Christian W.

CEO

> "there is not integration testing between the different modules."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6169747)

Akhtar S.

Senior HR Executive

> "Overall experience has been very good from transitioning from a traditional software to all-in-one tool."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7178747)

MS

Mallory S.

Clinical Operations Manager

> "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287)

Mararia D.

UIUX Designer

> "What i like about Zoho CRM is software is versatile and can be used in a wide variety of ways."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6567270)

MK

Megan K.

Senior Marketing Manager

> "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858)

VR

Verified Reviewer

Designer

> "An easy-to-use application that provides a good overview of open items and to-do."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6526470)

RB

Ryan B.

Software Developer

> "It is very busy, in the sense that there are alot of moving parts and is not as intuitive as it could be."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5091281)

DA

Dana A.

Managing Partner

> "It was simple, reliable, and helped me stay organized."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825)

JG

Joshua G.

VP

> "Simply put, It was so complicated to use."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6865161)

KA

Khyan A.

Senior Business Development Representative

> "From a SaaS and SDR perspective, it provides good visibility into customer information, activities, and workflows while remaining relatively easy to use once you're familiar..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408)

VR

Verified Reviewer

Ceo

> "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569)

Jamie Morgan W.

Sales Associate

> "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697)

VR

Verified Reviewer

Executive Assistant

> "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626)

Jamie Morgan W.

Sales Associate

> "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697)

PB

Prasad B.

Web Developer

> "Zoho's Customer support is limited while integrating third-party apps with CRM"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6727144)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

Himaanshu L.

Team Lead- Customer Success

> "The customer support services need to be little improved and sometimes I notice slight lags."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6639432)

[View Reviews](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

## User interface

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)

4.76 (352)

4.31 (6,999)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

The Magazine Manager

Top features

38/43

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   Appointment Scheduling
-   Assignment Management
-   Calendar Management
-   Call Logging
-   Collaboration Tools
-   Commenting/Notes
-   Commission Management
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Email Management
-   Email Templates
-   Event Triggered Actions
-   File Sharing
-   Generative AI
-   Goal Setting/Tracking
-   Interaction Tracking
-   Kanban Board
-   Leaderboards
-   Lead Management
-   Lead Scoring
-   Live Chat
-   Mobile Access
-   Mobile App
-   Product Catalog
-   Prospecting Tools
-   Reminders
-   Reporting/Analytics
-   Revenue Management
-   Sales Pipeline Management
-   Search/Filter
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Transfers/Routing
-   Workflow Automation

[See all features](https://www.capterra.com/p/77189/The-Magazine-Manager/#features)

Zoho CRM

33/43

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   Appointment Scheduling
-   Assignment Management
-   Calendar Management
-   Call Logging
-   Collaboration Tools
-   Commenting/Notes
-   Commission Management
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Email Management
-   Email Templates
-   Event Triggered Actions
-   File Sharing
-   Generative AI
-   Goal Setting/Tracking
-   Interaction Tracking
-   Kanban Board
-   Leaderboards
-   Lead Management
-   Lead Scoring
-   Live Chat
-   Mobile Access
-   Mobile App
-   Product Catalog
-   Prospecting Tools
-   Reminders
-   Reporting/Analytics
-   Revenue Management
-   Sales Pipeline Management
-   Search/Filter
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Transfers/Routing
-   Workflow Automation

[See all features](https://www.capterra.com/p/155928/Zoho-CRM/#features)

### Recognition

No recognitions have been awarded to The Magazine Manager

Zoho CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

The Magazine Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

The Magazine Manager

-   By Mirabel Technologies
-   Located in United States
-   Founded in 2002

Zoho CRM

-   By Zoho
-   Located in United States
-   Founded in 1996

## Popular Comparisons

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

vs

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Contact vendor for pricing

Price

$20/month

4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/77189-152373/The-Magazine-Manager-vs-HubSpot-CRM)

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

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$14/month

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4.3

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4.4

4.2

Ease of Use

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[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Contact vendor for pricing

Price

$25/month

4.6

Features

4.4

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-77189/Salesforce-vs-The-Magazine-Manager)

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$14/month

Price

$20/month

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM)

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

vs

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Contact vendor for pricing

Price

$7/year

4.6

Features

4.5

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/77189-204998/The-Magazine-Manager-vs-Bigin-by-Zoho-CRM)

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$14/month

Price

$7/year

4.3

Features

4.5

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/155928-204998/Zoho-CRM-vs-Bigin-by-Zoho-CRM)

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Contact vendor for pricing

Price

$50/month

4.6

Features

4.3

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/77189-157279/The-Magazine-Manager-vs-Dynamics-365)

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

vs

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$14/month

Price

$250/month

4.3

Features

4.7

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/155928-210630/Zoho-CRM-vs-Kylas)

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

Contact vendor for pricing

Price

$250/month

4.6

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/77189-210630/The-Magazine-Manager-vs-Kylas)

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$14/month

Price

$50/month

4.3

Features

4.3

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365)

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

vs

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Contact vendor for pricing

Price

$13/month

4.6

Features

4.1

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/77189-144340/The-Magazine-Manager-vs-Nutshell)

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$14/month

Price

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4.3

Features

4.3

4.2

Ease of Use

4.5

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