# Compare The Magazine Manager vs Zoho CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare The Magazine Manager and Zoho CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/77189-155928/The-Magazine-Manager-vs-Zoho-CRM --- # The Magazine Manager vs Zoho CRM Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: The Magazine ManagerZoho CRM2/4 selected [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.8 (351)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) [## The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.8 (351)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [351 reviews](#user-reviews) Positive 342 Neutral 8 Negative 1 [## Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $14.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [6,973 reviews](#user-reviews) Positive 5,938 Neutral 782 Negative 253 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Sales Tracking Software Best performer 38 / 43 Only The Magazine Manager - Activity/News Feed - Assignment Management - Call Logging 33 / 43 Only Zoho CRM - AI Copilot - Generative AI - Product Catalog User satisfaction User satisfaction 4.8 User reviews[351](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.8 User satisfaction 4.3 User reviews[6,973](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.3 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from $14Per User, Per Month - Free version - Free trial Best for Best for Digital and print magazines to integrate sales, production, billing, audience development, recurring revenue, and marketing into one unified CRM software platform. Best for Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM. ## User reviews Pros & cons MV Mark V. Owner, Publisher > "It handles everything for me, proposals, billing, circulation, eblasts, newsletters, marketing etc... Also, you can automate..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844384) SM Scott M. Director of Sales > "The forever & a day order entry for multiple zones, multiple issues elsewhere is frustrating compared to creating an order..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6363231) VR Verified Reviewer Account manager > "The live chat is a lifesaver and the production workflow tracking saves me so much time over how I used to do it." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7142841) JS James S. Administrator > "Those two areas are not as connected as I'd like." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7071079) CM Carlos M. Editor > "The customizable options in regards to production are invaluable to my team as we deal with a variety of clientele that have..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6863279) BF Brett F. Publisher > "We have one small but annoying issue that we've been nagging them about since we joined and I just don't know where they are..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828327) MP Mary P. Media Advisor > "The team does their best to respond to issues quickly, and I really appreciate the ongoing support. If I ever miss something..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7073745) RM Ryan M. Associate Publisher > "I can go the client page to find the agency, but unable find the client on the agency page." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623657) JH Jeni H. Account Executive > "The Magazine Manager helps efficiently streamline the sales process - it combines your address book, calendar, and reminder..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6572686) KO Kristen O. Production Manager > "Flipping between tabs/the software itself it not the most user friendly, more so it feels rudimentary." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6344694) JL Janice L. Senior Account Strategist > "We have been able to combine sales, sales marketing, editorial, magazine layout, and buyers guide data together." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6840521) JY Jamie Y. Editorial Advertising Coordinator > "Tracking digital orders can be a bit challenging" [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6344578) VR Valerie R. Assistant Account Executive > "The trainings also have help me understand how to deliver solutions to my clients and costume my communication." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061362) JS Jen S. AR and Logistics Manager > "Customer Service is above a 5 star rating - \[sensitive content hidden\] (our 1st consultant)," [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828425) JL Janice L. Senior Account Strategist > "The buyers guide content integration has saved our team countless hours of review and manual updates of our buyers guide data." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6840521) AR Ashley R. COO > "That my quickbooks doesn't connect with it YET." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6723784) Adeina M. Sales and Marketing Coordinator > "It’s especially strong for teams that want control, customization, and room to evolve." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061330) PP Parthiv P. Publisher and Editor > "A bit too feature-rich for our needs." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623219) SS Sue S. Media Advisor > "Like the ability to write notes and am eager to use the new AI feature to summarize the notes from prospects & customers." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6344343) AB Alicia B. Business and Circulation Manager > "Not having a way to do a search according to phone number when trying to find a customer in the database." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6090832) TM Teresa M. Director of Administration > "The program works all the time, the support staff are kind and extremely knowledgeable, and our rep \[sensitive content..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061339) DG Diane G. Senior Sales Manager- exhibits and publishing > "Finding the right reports for forecasting and the dashboards do not work for me" [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6091180) MD Mallory D. Advertising Client Engagement Specialist > "She has spent numerous hours with our team making sure we are understanding new features and new processes, utilizing..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6421057) DH Denise H. Publisher > "Not being able to enter a contract on the mobile app" [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6295456) Adeina M. Sales and Marketing Coordinator > "The level of customization sets it apart." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061330) SD Spenser D. Advertising Sales > "My only complaint is how the updates are rolled out." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6141067) JS James S. Administrator > "It also helps us do more with our data." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7071079) NA Naydi A. Office Manager > "The updates sometimes can be overwhelming at first." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6124923) MP Mary P. Media Advisor > "The quality of Magazine Manager is excellent for sales and publications." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7073745) EO Erica O. Ad Design Manager > "There is a steep learning curve and people who aren't comfortable with technology try to cut corners in how they enter data..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___4332613) SS Sarah S. Controller > "I'm comfortable with the CRM and know our data is safe and it's easy to get help and training when I need it." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7139038) KK Kyle K. Publisher > "if you get into areas without cel coverage you lose connection to software" [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___4753413) VR Verified Reviewer Account manager > "Production work flow is easily tracked and quick to update." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7142841) DG Deborah G. National Account Executive > "The templates are still wonky and not as flexible as I would like in terms of changing layouts and having standard..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2936616) MC Michelle C. Media Sales and Production Director > "Managing our ad inventory, contracts, and clients is effortless because the interface is so easy to use." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7025007) ML Mark L. Publisher > "Not sure if it's a dislike about the software, but there are many features that take a little time to learn." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3942539) LC Linda C. Director of Sales > "I have so many positive things to say about Magazine Manager, but when people ask me for a recommendation, I focus on the 3..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6701428) MT Mat T. AE > "Mobile app is a little temperamental.xxx" [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3971020) TK Tara K. Creative Director > "We are marketing our publication products to our CRM base, and are able to create automated workflows to save time." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___5085792) RC Robin C. Sales > "The mobile app is not as user friendly." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3688419) BF Brett F. Publisher > "It really has solved a lot of our problems as a business and The Magazine Manager seems committed to constant improvement." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828327) PS Patty S. Sapes Rep > "I am relatively new to the system, but so far the only thing that I have had issues with is toggling between calls, emails,..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3210942) PP Parthiv P. Publisher and Editor > "The overall experience is very good! While it is expensive for a small business like us, we acknowledge the vast features and..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623219) Kimberly H. Advertising Sales Director > "That I can't make groups on the fly; that invoices can't reference an ad name; that we can't track when a client open's an..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2490213) CH Chris H. Account manager > "Order entry and entering notes is very easy." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6848528) PP Pam P. Business Analyst > "Reports, Some of the report writing does not allow me to get the end results I need. But at the same time all reports are..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2783603) CM Christina M. Director of Multimedia Initiatives > "The ability to track sales, and analyze data makes Magazine Manager a program we couldn’t do business without." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6153361) JB Jenna B. Account Executive > "I do feel as though the mobile app is great, but it crashes more than I would like for it to. " [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3210773) MV Mark V. Owner, Publisher > "However, the payback is tremendous in time and financial savings. " [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844384) LD Lee D. Director of Sales > "It is hard to navigate the software to get the client information that you need, i.e. statements, invoices etc." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2722322) SS Sarah S. Controller > "Well organized, great customer support, Good value, fast and reliable." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7139038) RC Robin C. Sales > "It is harder to use." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3688419) MS Monica S. Owner, Creative Director > "Software updates take user feedback into account and improve the software year after year." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6593504) JQ Jane Q. Business Manager > "We just had someone enter three subscriptions through our website linked to Magazine Manager and I couldn't delete the two..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2422665) JS Jen S. AR and Logistics Manager > "They are amazing and always up for the challenge of my questions and quick to find a solution." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828425) JW Jill W. Owner > "I honestly can't imagine doing my job both as a sales representative and as owner of our publication/website without having..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2547640) SY Susan Y. Business Manager > "I have used a number of systems and this is by far the most extensive and easiest to use. " [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844421) GA Greg A. Owner > "The largest complaint I can come up with is that inside of invoicing, I can only email to the contact that is selected. " [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2386666) LR Leanne R. Accounts Rec. Clerk > "Great Features and they have made it customizable for our needs!" [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6712134) SC Sonya C. Sales Admin > "There seems to be some things we have asked for that we are told cannot be done - removing contact names if the contact name..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2635900) RB Randy B. President > "From the initial training to all of the follow-ups and the help center, this program, even as robust as it is, has enough..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6174984) MM Melissa M. Operations Manager > "Some of the Quickbooks integration features are lacking, but recently we have noticed that some of the issues have been..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2424608) PP Parthiv P. Publisher and Editor > "Very thorough understanding of the publishing business, advertising sales." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623219) TO Trisha O. Office Manager- Sales, advertising > "That it will not let me edit a production note without having to delete it and start over again!" [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2620233) CD Christy D. Business Develpoment > "Our trainer Karen takes her time, answers all questions, is very knowledgable." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6712105) BL Beverly L. Regional Publisher > "Sometimes the search can be a bit challenging depending on how something was entered. " [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2444264) CB Charles B. Vice President of Sales > "Hands down, the best CRM platform for a magazine publisher." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844506) AW Amy W. marketing consultant > "Some glitches make it difficult to obtain certain reports" [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2318491) CH Chris H. Account manager > "very user friendly." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6848528) DP David P. President/Owner > "We strayed away for a couple of years and tried a different program called Ad Sales Genuis, it looked good at the beginning..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2765249) AT Angie T. Publisher > "It also has robust reporting. But my favorite aspect is the epic customer support they provide." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6083777) AB Amy B. Art Director & Print Production Manager > "The new contact management / searching for companies is very hard to use." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2327753) CD Christy D. Business Develpoment > "user friendly, easy to recognize features, on line chat support is the best" [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6712105) SR Stan R. Publisher > "some emailing issues I have had sending invoices" [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2593249) DK David K. Publisher > "It allows me to store all vital information in a meaningful way that is easy to categorize, track, record notes, sales..." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3979806) SW Susan W. Advertising rep > "Only that clients sometime have a hard time paying online, but I also think they are not computer savvy." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2505242) JK Jamie K. Director of Publications > "I like it, my production team likes it, most of my sales staff likes it." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6420993) JR Jordan R. Owner > "The biggest hurdle at first was learning how to navigate the dashboard." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2506457) TS Trisha S. Admin & Sales > "As a small business, The Magazine Manager saves me so much time in my day-to-day role in sales and admin." [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___4817280) KM Kevin M. Account Executive > "My frustration comes when there is an agency involved with the account. " [See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2855271) [View Reviews](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) VR Verified Reviewer Project Analyst > "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support team." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) Joseph T. CEO > "During that time, Zoho repeatedly threatened service suspension despite being unable to provide a functioning invoice or payment method. When a usable invoice and payment link were finally..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) RS Radha S. Legal Assistant > "It’s a robust, feature‑rich platform that excels at centralizing customer data, automating workflows, and supporting end‑to‑end CRM processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) VR Verified Reviewer Ceo > "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569) Harshul S. Senior. Technical Support Specialist for Network Operations > "It helps me keep track of leads, follow‑ups and tasks without losing things in emails. Once everything is set up properly it runs smooth and fits into my daily workflow." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806) RS Radha S. Legal Assistant > "In some areas, the user interface also felt a bit less intuitive or cluttered, particularly when navigating between modules or customizing layouts, which could slow things down for new..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) RS Radha S. Legal Assistant > "I also appreciated how seamlessly it integrates with other Zoho applications—email, reporting, automation, and analytics—which made managing customer data and follow‑ups much more efficient..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) VR Verified Reviewer Commercial manager > "I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save a mail in crm" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7082808) VR Verified Reviewer Project Analyst > "Zoho CRM is a solid product with a helpful support team and a strong product roadmap, Zoho CRM is a strong choice for any small business looking to manage their sales activity." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) AS AJ S. CIO - Chief Information Officer > "Advanced Analytics to get core business intelligence is tricky, Core Metric tracking can be complete pain if embedded system values are over-written with semantics that are friendly to a..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) VR Verified Reviewer Travel Consultant > "My overall experience with Zoho CRM has been positive most times, once i set up my page, ZOHO CRM does an amazing job keeping everything organized from leads, contacts, deals and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) AS AJ S. CIO - Chief Information Officer > "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological perspective." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) AS Alan S. IT Project Manager > "It’s highly customizable — you can easily customize modules, fields, layouts, workflows, and dashboards to match business processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7001282) DM David M. Technical Support Engineer > "I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7065659) EW Evangeline W. Small Business Owner > "Zoho CRM offers powerful tool that allows me to manage sales, marketing and customer support procedures in one spot." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7008596) AS AJ S. CIO - Chief Information Officer > "The CRM system is very difficult to customise - especially if you want a proper view of the business - Sales, Operations, Support, Accounts, Admin." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) CC Connor C. Data Analyst > "We are able to design the software to fit our very specific needs, and it can be different for each of our separate teams." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) RS Radha S. Legal Assistant > "Some areas of the interface can feel a bit dense, which may slow down new users initially." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) KK Krishna K. Admin > "Zoho CRM displays a high level of quality marketing automation capabilities, more so on striking a good balance between functionality, customization and affordability." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7000719) RR Rasilkrishnan R. Data analyst > "It is very hard to create new developments inside zoho with is not default in Zoho" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401) CC Connor C. Data Analyst > "Overall, Zoho fits our needs well and the workflows and custom nature of the CRM are great, but also leads to it being complicated to manage." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) VR Verified Reviewer Marketing Manager > "The standard reports didn't quite fit what we required and it was difficult to find the relevant fields when creating custom reports." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012119) MND Mamute Nicholas D. Sales and Marketing Specialist > "Its proficiency in assessing the effectiveness of marketing campaigns provides performance details, reach and outcomes that helps us understand the impact of our campaigns on target..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) Joseph T. CEO > "This occurred despite Zoho being fully aware that the delay was caused entirely by its own billing failures." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) AS Abhishek S. Ops Manager > "Two things I liked the most about Zoho CRM is the AI powered Sales Assistant Zia which has helped me analyze quicker and second the way I was able to Analyze and find a pattern on my..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) VR Verified Reviewer Travel Consultant > "That being said, it's not perfect, in the early startup, it was a bit frustrating and every now and then, the platform looked a bit clustered." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) MRUR MD RIAJ UDDIN R. Marketing Manager > "Its deal pipeline feature helps streamline lead management by organizing them according to their stages, making it easier to track progress and close deals efficiently." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6548669) AM Andrea M. Academic Director > "What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to offer support,..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6810176) FH Firas H. Manager information systems > "The platform's customizability and integration capabilities make it a robust choice for businesses looking to streamline their customer relationship management. While there are areas that..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6381114) MS Mallory S. Clinical Operations Manager > "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) EJ Emily J. Sales Manager > "I used it to manage a pipeline of more than 100 prospects and the real-time analytics allowed me to recognize opportunities and close deals quicker." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866) VR Verified Reviewer HR and Admin Manager > "According to me the only con is - Content management limitations - Data import and data export limitations only." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7003720) GC GODWILL C. Customer Care Representative > "The ability to tailor the platform to specific business needs, such as automating workflows and creating custom reports, made it very efficient." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6465304) PB Philip B. Operations Manager > "Impossible to get a timely or logical response to an obvious problem caused by Zoho." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131331) Arpit P. IT Consultant > "The platform allows you to customize modules, workflows, and dashboards to place with specific business needs which makes it highly adaptable." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299) VR Verified Reviewer Recruitment Specialist > "They keep re-inventing the wheel without making sure they have their products solid, this has resulted in a proverbial "dogs breakfast" of apps that don't relate properly rendering ZOHO..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6389890) MND Mamute Nicholas D. Sales and Marketing Specialist > "Additionally , it is flexible and offers customization options to fit into our workflow and has allowed us to tailor it to our unique needs and requirements." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) PS Peter S. Director > "Not keen on having to visit separate window for each module." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7096821) Hemant A. Data Analyst > "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in enhancing overall..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716) DJL David J. L. Creative Production Manager > "The mobile app is slightly clunky compared with the desktop web interface, especially when updating project notes on the fly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6800187) MS Mallory S. Clinical Operations Manager > "I like the various features within to help keep the team organized and easily locate our client's information." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) NP Narender P. Pre-sales consultant > "All is good, but scheduling a reminder calls sometimes i get frustrated because when we done the calls everytime they ask how much the duration of calls like they ask minutes or seconds..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6595893) Jamie Morgan W. Sales Associate > "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) SS Shenella S. Business Development Executive > "The system tends to lag at times." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7099824) VR Verified Reviewer Business Analyst > "I liked the dashboard analytics and AI features in the Zoho CRM, almost all the things have been automated by this crm software which are necessary to run your business and the solution..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6599377) KO Katie O. Admin Assistant > "I could never get the appointment also known as "meetings" on the CRM to link to the Zoho Calendar." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6848682) VR Verified Reviewer Owner > "I particularly like the automation abilities in the entire the sales process, including sending emails, following up with leads, and updating fields." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6490581) VR Verified Reviewer Executive Assistant > "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626) GC GODWILL C. Customer Care Representative > "The platform offered a wide range of features that were essential for managing customer relationships, tracking sales, and improving workflow efficiency." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6465304) VR Verified Reviewer VP of Marketing > "Zoho CRM feels clunky and overly complex for daily email marketing use." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6846480) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM is user-friendly and versatile,affordable and accessible to businesses of all sizes,and offers multiple editions with different pricing plans,has improved their lead management and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) MK Megan K. Senior Marketing Manager > "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot has and I’ve..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858) Junko O. Business Consultant > "We implemented Zoho CRM in our company six months ago and it has been a remarkable transformation in our customer relationship management. Since incorporating sales automation, we have seen..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) OA Okan A. Director > "One of them accepted to honor refund as per their terms and condition within 30 days, and then wasted 3 weeks to response only to be told it is passed the 30 days." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) AS AJ S. CIO - Chief Information Officer > "It's been a 3+ year journey with Zoho. If the Zoho ecosystem had been a bit better thought-out with easy customisations the journey shouldn't have taken more than 1 year. If you are looking..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) EH Erin H. Office Manager > "There were frequent connectivity issues where employees we unable to access app." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6878372) VR Verified Reviewer Care Nvaigator > "TechRadar notes that it's “very easy to use,” with handy features like social media and LinkedIn contact capture, business card scanning, automated workflows, pipeline management, and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6873911) TW Toshia W. Owner > "The mobile app can feel clunky, and support response times can be slow, which can be frustrating when you need quick help." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) Jamie Morgan W. Sales Associate > "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) DA Dana A. Managing Partner > "I try to strip out the clutter to keep it user-friendly, but their limits on customization make that difficult—and that’s frustrating when I just want simplicity."" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825) MND Mamute Nicholas D. Sales and Marketing Specialist > "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) OP Orla P. Head of Sales > "However, its steep learning curve and occasional performance issues can create initial challenges for new users, particularly those without prior CRM experience." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564281) MW Mark W. Owner > "I like how I can sign and avoid paying for extra features on my other current platforms." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7076431) NP Nikita P. IT-Developer > "The mobile app also lacks some key desktop features." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6837200) Junko O. Business Consultant > "With a wide range of features and functionalities, this system suits the needs of small and large businesses, allowing full control over the customer lifecycle." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) DG David G. Head of Commercial Growth and Partnerships > "The sheer number of options can sometimes be excessive, leading to features going unused or confusing users who don’t need advanced capabilities." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584703) TW Toshia W. Owner > "The automation features save me so much time, and I can customize it to fit my business perfectly. Plus, it’s budget-friendly, which is a huge plus for me as a small business owner!" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) AS Abhishek S. Ops Manager > "I was not able to perform a lot of customization probably because I have not explored all the customizations that is possible." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) MT Morton T. CEO > "Integration with other tools, like our email and marketing platforms, is seamless, ensuring a smooth flow of information across our systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6409318) FR Farheen R. Senior Manager- New Business > "The reminders that we set only appears as web-based push notifications and I often tends to lose it." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6663851) MT Morton T. CEO > "Integration with other tools, like our email and marketing platforms, is seamless, ensuring a smooth flow of information across our systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6409318) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM requires extensive customization to be usable,CRM has technical limitations, such as:" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) NP Nikita P. IT-Developer > "Workflow automation, email integration, and the intuitive Kanban view save us hours each week." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6837200) OA Okan A. Director > "Dishonest people, They just wasted time tool 3 weeks to respond and than told me it was passed due. if it wasn't upfront 1 year payment i would move my company, i will probably move to..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) Harshul S. Senior. Technical Support Specialist for Network Operations > "What I like most about Zoho CRM is how easy it is to track contacts and deals in one place." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806) PG Praveen G. Assistant manager > "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098) Hemant A. Data Analyst > "Zoho CRM provides a comprehensive and flexible customer relationship management solution that has significantly streamlined my business process." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716) DD Danielle D. Inside Sales > "At times emails won't go through and the space isn't large enough to send multiple files." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6427458) ST Samreen T. Director > "Without needing a significant investment, it has improved team productivity and streamlined our sales process." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7130572) VR Verified Reviewer Care Nvaigator > "There are major limitations in what you can do / access / change" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6873911) [View Reviews](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) ## User interface 4.76 (351) 4.31 (6,973) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity/News Feed 120 Important The Magazine Manager Top features 38/43 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - Appointment Scheduling - Assignment Management - Calendar Management - Call Logging - Collaboration Tools - Commenting/Notes - Commission Management - Customizable Branding - Customizable Reports - Data Import/Export - Document Management - Electronic Signature - Email Management - Email Templates - Event Triggered Actions - File Sharing - Generative AI - Goal Setting/Tracking - Interaction Tracking - Kanban Board - Leaderboards - Lead Management - Lead Scoring - Live Chat - Mobile Access - Mobile App - Process/Workflow Automation - Product Catalog - Prospecting Tools - Reminders - Reporting/Analytics - Revenue Management - Sales Pipeline Management - Search/Filter - Task Management - Territory Management - Third-Party Integrations - Transfers/Routing [See all features](https://www.capterra.com/p/77189/The-Magazine-Manager/#features) Zoho CRM 33/43 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - Appointment Scheduling - Assignment Management - Calendar Management - Call Logging - Collaboration Tools - Commenting/Notes - Commission Management - Customizable Branding - Customizable Reports - Data Import/Export - Document Management - Electronic Signature - Email Management - Email Templates - Event Triggered Actions - File Sharing - Generative AI - Goal Setting/Tracking - Interaction Tracking - Kanban Board - Leaderboards - Lead Management - Lead Scoring - Live Chat - Mobile Access - Mobile App - Process/Workflow Automation - Product Catalog - Prospecting Tools - Reminders - Reporting/Analytics - Revenue Management - Sales Pipeline Management - Search/Filter - Task Management - Territory Management - Third-Party Integrations - Transfers/Routing [See all features](https://www.capterra.com/p/155928/Zoho-CRM/#features) ### Recognition No recognitions have been awarded to The Magazine Manager Zoho CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support The Magazine Manager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoho CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details The Magazine Manager - By Mirabel Technologies - Located in United States - Founded in 2002 Zoho CRM - By Zoho - Located in United States - Founded in 1996 ## Popular Comparisons [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (351)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Contact vendor for pricing Price $20/month 4.6 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/77189-152373/The-Magazine-Manager-vs-HubSpot-CRM) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14/month Price $25/month 4.3 Features 4.4 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-155928/Salesforce-vs-Zoho-CRM) [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (351)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.6 Features 4.4 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-77189/Salesforce-vs-The-Magazine-Manager) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14/month Price $20/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM) [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (351)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Contact vendor for pricing Price $7/year 4.6 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/77189-204998/The-Magazine-Manager-vs-Bigin-by-Zoho-CRM) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14/month Price $7/year 4.3 Features 4.5 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155928-204998/Zoho-CRM-vs-Bigin-by-Zoho-CRM) [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (351)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Contact vendor for pricing Price $50/month 4.6 Features 4.3 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/77189-157279/The-Magazine-Manager-vs-Dynamics-365) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14/month Price $50/month 4.3 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365) [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (351)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Contact vendor for pricing Price $20/month 4.6 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/77189-152769/The-Magazine-Manager-vs-eWay-CRM) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $14/month Price $19/month 4.3 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM) [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (351)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) vs [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.37 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/) Contact vendor for pricing Price $13/month 4.6 Features 4.1 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/77189-144340/The-Magazine-Manager-vs-Nutshell) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $14/month Price $14.99/month 4.3 Features 4.6 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing)