# Compare The Magazine Manager vs Act! 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare The Magazine Manager and Act! based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/77189-175860/The-Magazine-Manager-vs-Act

---

# The Magazine Manager vs Act! Features and Cost Comparison

Last updated May 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

The Magazine ManagerAct!2/4 selected

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.8 (351)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

[Act!](https://www.capterra.com/p/175860/Act/)[3.9 (909)](https://www.capterra.com/p/175860/Act/reviews/)

[## The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.8 (351)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [351 reviews](#user-reviews)

Positive

342

Neutral

8

Negative

1

[## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (909)](https://www.capterra.com/p/175860/Act/reviews/)

Starting Price

$30.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.9

Customer Service

3.6

Reviews Sentiment

JS

Based on [909 reviews](#user-reviews)

Positive

650

Neutral

107

Negative

152

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Sales Tracking Software

Best performer

38 / 43

Only The Magazine Manager

-   Assignment Management
-   Call Logging
-   Commission Management

32 / 43

Only Act!

-   Territory Management

User satisfaction

User satisfaction

4.8

User reviews[351](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

3.9

User reviews[909](https://www.capterra.com/p/175860/Act/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.8

Customer support

3.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Digital and print magazines to integrate sales, production, billing, audience development, recurring revenue, and marketing into one unified CRM software platform.

Best for

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results.

## User reviews

Pros & cons

MV

Mark V.

Owner, Publisher

> "It handles everything for me, proposals, billing, circulation, eblasts, newsletters, marketing etc... Also, you can automate..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844384)

SM

Scott M.

Director of Sales

> "The forever & a day order entry for multiple zones, multiple issues elsewhere is frustrating compared to creating an order..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6363231)

VR

Verified Reviewer

Account manager

> "The live chat is a lifesaver and the production workflow tracking saves me so much time over how I used to do it."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7142841)

JS

James S.

Administrator

> "Those two areas are not as connected as I'd like."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7071079)

CM

Carlos M.

Editor

> "The customizable options in regards to production are invaluable to my team as we deal with a variety of clientele that have..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6863279)

BF

Brett F.

Publisher

> "We have one small but annoying issue that we've been nagging them about since we joined and I just don't know where they are..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828327)

MP

Mary P.

Media Advisor

> "The team does their best to respond to issues quickly, and I really appreciate the ongoing support. If I ever miss something..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7073745)

RM

Ryan M.

Associate Publisher

> "I can go the client page to find the agency, but unable find the client on the agency page."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623657)

JH

Jeni H.

Account Executive

> "The Magazine Manager helps efficiently streamline the sales process - it combines your address book, calendar, and reminder..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6572686)

KO

Kristen O.

Production Manager

> "Flipping between tabs/the software itself it not the most user friendly, more so it feels rudimentary."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6344694)

JL

Janice L.

Senior Account Strategist

> "We have been able to combine sales, sales marketing, editorial, magazine layout, and buyers guide data together."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6840521)

JY

Jamie Y.

Editorial Advertising Coordinator

> "Tracking digital orders can be a bit challenging"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6344578)

VR

Valerie R.

Assistant Account Executive

> "The trainings also have help me understand how to deliver solutions to my clients and costume my communication."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061362)

JS

Jen S.

AR and Logistics Manager

> "Customer Service is above a 5 star rating - \[sensitive content hidden\] (our 1st consultant),"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828425)

JL

Janice L.

Senior Account Strategist

> "The buyers guide content integration has saved our team countless hours of review and manual updates of our buyers guide data."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6840521)

AR

Ashley R.

COO

> "That my quickbooks doesn't connect with it YET."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6723784)

Adeina M.

Sales and Marketing Coordinator

> "It’s especially strong for teams that want control, customization, and room to evolve."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061330)

PP

Parthiv P.

Publisher and Editor

> "A bit too feature-rich for our needs."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623219)

SS

Sue S.

Media Advisor

> "Like the ability to write notes and am eager to use the new AI feature to summarize the notes from prospects & customers."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6344343)

AB

Alicia B.

Business and Circulation Manager

> "Not having a way to do a search according to phone number when trying to find a customer in the database."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6090832)

TM

Teresa M.

Director of Administration

> "The program works all the time, the support staff are kind and extremely knowledgeable, and our rep \[sensitive content..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061339)

DG

Diane G.

Senior Sales Manager- exhibits and publishing

> "Finding the right reports for forecasting and the dashboards do not work for me"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6091180)

MD

Mallory D.

Advertising Client Engagement Specialist

> "She has spent numerous hours with our team making sure we are understanding new features and new processes, utilizing..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6421057)

DH

Denise H.

Publisher

> "Not being able to enter a contract on the mobile app"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6295456)

Adeina M.

Sales and Marketing Coordinator

> "The level of customization sets it apart."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061330)

SD

Spenser D.

Advertising Sales

> "My only complaint is how the updates are rolled out."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6141067)

JS

James S.

Administrator

> "It also helps us do more with our data."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7071079)

NA

Naydi A.

Office Manager

> "The updates sometimes can be overwhelming at first."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6124923)

MP

Mary P.

Media Advisor

> "The quality of Magazine Manager is excellent for sales and publications."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7073745)

EO

Erica O.

Ad Design Manager

> "There is a steep learning curve and people who aren't comfortable with technology try to cut corners in how they enter data..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___4332613)

SS

Sarah S.

Controller

> "I'm comfortable with the CRM and know our data is safe and it's easy to get help and training when I need it."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7139038)

KK

Kyle K.

Publisher

> "if you get into areas without cel coverage you lose connection to software"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___4753413)

VR

Verified Reviewer

Account manager

> "Production work flow is easily tracked and quick to update."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7142841)

DG

Deborah G.

National Account Executive

> "The templates are still wonky and not as flexible as I would like in terms of changing layouts and having standard..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2936616)

MC

Michelle C.

Media Sales and Production Director

> "Managing our ad inventory, contracts, and clients is effortless because the interface is so easy to use."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7025007)

ML

Mark L.

Publisher

> "Not sure if it's a dislike about the software, but there are many features that take a little time to learn."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3942539)

LC

Linda C.

Director of Sales

> "I have so many positive things to say about Magazine Manager, but when people ask me for a recommendation, I focus on the 3..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6701428)

MT

Mat T.

AE

> "Mobile app is a little temperamental.xxx"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3971020)

TK

Tara K.

Creative Director

> "We are marketing our publication products to our CRM base, and are able to create automated workflows to save time."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___5085792)

RC

Robin C.

Sales

> "The mobile app is not as user friendly."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3688419)

BF

Brett F.

Publisher

> "It really has solved a lot of our problems as a business and The Magazine Manager seems committed to constant improvement."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828327)

PS

Patty S.

Sapes Rep

> "I am relatively new to the system, but so far the only thing that I have had issues with is toggling between calls, emails,..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3210942)

PP

Parthiv P.

Publisher and Editor

> "The overall experience is very good! While it is expensive for a small business like us, we acknowledge the vast features and..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623219)

Kimberly H.

Advertising Sales Director

> "That I can't make groups on the fly; that invoices can't reference an ad name; that we can't track when a client open's an..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2490213)

CH

Chris H.

Account manager

> "Order entry and entering notes is very easy."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6848528)

PP

Pam P.

Business Analyst

> "Reports, Some of the report writing does not allow me to get the end results I need. But at the same time all reports are..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2783603)

CM

Christina M.

Director of Multimedia Initiatives

> "The ability to track sales, and analyze data makes Magazine Manager a program we couldn’t do business without."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6153361)

JB

Jenna B.

Account Executive

> "I do feel as though the mobile app is great, but it crashes more than I would like for it to. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3210773)

MV

Mark V.

Owner, Publisher

> "However, the payback is tremendous in time and financial savings. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844384)

LD

Lee D.

Director of Sales

> "It is hard to navigate the software to get the client information that you need, i.e. statements, invoices etc."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2722322)

SS

Sarah S.

Controller

> "Well organized, great customer support, Good value, fast and reliable."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7139038)

RC

Robin C.

Sales

> "It is harder to use."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3688419)

MS

Monica S.

Owner, Creative Director

> "Software updates take user feedback into account and improve the software year after year."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6593504)

JQ

Jane Q.

Business Manager

> "We just had someone enter three subscriptions through our website linked to Magazine Manager and I couldn't delete the two..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2422665)

JS

Jen S.

AR and Logistics Manager

> "They are amazing and always up for the challenge of my questions and quick to find a solution."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828425)

JW

Jill W.

Owner

> "I honestly can't imagine doing my job both as a sales representative and as owner of our publication/website without having..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2547640)

SY

Susan Y.

Business Manager

> "I have used a number of systems and this is by far the most extensive and easiest to use. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844421)

GA

Greg A.

Owner

> "The largest complaint I can come up with is that inside of invoicing, I can only email to the contact that is selected. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2386666)

LR

Leanne R.

Accounts Rec. Clerk

> "Great Features and they have made it customizable for our needs!"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6712134)

SC

Sonya C.

Sales Admin

> "There seems to be some things we have asked for that we are told cannot be done - removing contact names if the contact name..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2635900)

RB

Randy B.

President

> "From the initial training to all of the follow-ups and the help center, this program, even as robust as it is, has enough..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6174984)

MM

Melissa M.

Operations Manager

> "Some of the Quickbooks integration features are lacking, but recently we have noticed that some of the issues have been..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2424608)

PP

Parthiv P.

Publisher and Editor

> "Very thorough understanding of the publishing business, advertising sales."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623219)

TO

Trisha O.

Office Manager- Sales, advertising

> "That it will not let me edit a production note without having to delete it and start over again!"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2620233)

CD

Christy D.

Business Develpoment

> "Our trainer Karen takes her time, answers all questions, is very knowledgable."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6712105)

BL

Beverly L.

Regional Publisher

> "Sometimes the search can be a bit challenging depending on how something was entered. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2444264)

CB

Charles B.

Vice President of Sales

> "Hands down, the best CRM platform for a magazine publisher."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844506)

AW

Amy W.

marketing consultant

> "Some glitches make it difficult to obtain certain reports"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2318491)

CH

Chris H.

Account manager

> "very user friendly."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6848528)

DP

David P.

President/Owner

> "We strayed away for a couple of years and tried a different program called Ad Sales Genuis, it looked good at the beginning..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2765249)

AT

Angie T.

Publisher

> "It also has robust reporting. But my favorite aspect is the epic customer support they provide."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6083777)

AB

Amy B.

Art Director & Print Production Manager

> "The new contact management / searching for companies is very hard to use."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2327753)

CD

Christy D.

Business Develpoment

> "user friendly, easy to recognize features, on line chat support is the best"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6712105)

SR

Stan R.

Publisher

> "some emailing issues I have had sending invoices"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2593249)

DK

David K.

Publisher

> "It allows me to store all vital information in a meaningful way that is easy to categorize, track, record notes, sales..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3979806)

SW

Susan W.

Advertising rep

> "Only that clients sometime have a hard time paying online, but I also think they are not computer savvy."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2505242)

JK

Jamie K.

Director of Publications

> "I like it, my production team likes it, most of my sales staff likes it."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6420993)

JR

Jordan R.

Owner

> "The biggest hurdle at first was learning how to navigate the dashboard."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2506457)

TS

Trisha S.

Admin & Sales

> "As a small business, The Magazine Manager saves me so much time in my day-to-day role in sales and admin."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___4817280)

KM

Kevin M.

Account Executive

> "My frustration comes when there is an agency involved with the account. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2855271)

[View Reviews](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

JS

Jack S.

Owner

> "Full data management / CRM making it easy to systematically process the collection, storing, updating and utilizing..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7054063)

BC

Brian C.

Director

> "By tying our database to online forms, we increase the risk of bad info overwriting good data."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118161)

DS

Dominic S.

Financial advisor

> "The contact management features are especially helpful, allowing us to keep detailed records of client interactions,..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140809)

PR

Paul R.

sales manager

> "Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

JW

Janet W.

President

> "What I like best is the fact that I can find ANYTHING in my database in seconds - before someone finishes telling..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7114606)

DM

Daniel M.

President

> "We are being slowly pushed into a cloud service that does not integrate well with how we store documents."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142090)

DM

Dan M.

President

> "Their technical teams have repeatedly demonstrated an extraordinary willingness to solve problems completely—whether..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

LT

Lydia T.

Chief of Staff

> "They then hung up on our internal I.T. guy when they got confused, and then lied about it in the log notes; saying..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

RT

Ron T.

Owner

> "I need to use my CRM even when I do not have acces to internet, and ACT is the only company I know of that offers a..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7051782)

TG

Tyler G.

Director of Business Development

> "Also, the I beleive texting out of ACT should not be a feature that I need to pay extra for. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

LT

Lydia T.

Chief of Staff

> "I am giving 2 stars instead of 1 because the customer success department is decent. As mentioned, if there weren't..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

LT

Lydia T.

Chief of Staff

> "Formatting issues with the notes section, and constant glitching."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145927)

DM

Dan M.

President

> "As of 2026, this represents a 29-year business relationship—one of the longest and most important professional..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

AH

Andres H.

Sales Engineer

> "Crashes my outlook and often loses setting with Google Integration."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

PR

Paul R.

sales manager

> "The productivity and efficiency has freed up time to focus on getting more customers and service my current..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7145195)

JF

Jennifer F.

Owner

> "The issues with time it takes screen to change when completing activities."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140286)

RP

Rachel P.

Business Assistant

> "The amount of customization and details you can add to an email makes our emails unique. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

LB

Lori B.

president

> "I can't get it to sync with my Google calendar--just doesn't work."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

BN

BRAD N.

SALES ENGINEER

> "This new form of note taking tool has helped to keep me on track with all of my customers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7081335)

VT

Vanessa T.

School Board President

> "Also having trouble figuring out a way to NOTE all at once and then delete those from a lookup."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

AP

Andrew P.

VP

> "At first it was an adjustment with the cloud base system but now i like it because i can access on my phone, tablet..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256)

RD

Regina D.

Administrator

> "The way the group emails feature works is less than idea."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

JM

James M.

REALTOR

> "The pro I like the most about Act is the customer tables, however I am still learning how to effectively design and..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7123845)

SM

Scott M.

Managing Director

> "It not always accessible and sometimes locks us out for no reason so needs a customer service call."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7068325)

KW

Kevin W.

Manager

> "I like the software's ability to track my emails to clients for future reference."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

RD

Regina D.

Administrator

> "For example, when using a mail merge, the formatting can be strange."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135427)

BR

Barbie R.

Office Manager

> "I love being able to have all my contacts and information about my contacts all in one app."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135231)

PR

PAUL R.

President

> "Act does not work well with the new version of MS Outlook."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140394)

KW

Kevin W.

Manager

> "In my business, tracking calls and setting meetings is very important."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7079631)

JR

Jim R.

Regional VP Sales, NA

> "Sometimes the features don't work properly requiring a restart."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140174)

RW

Robert W.

Owner

> "Additional features that support my marketing efforts and the improved Outlook integration are real time savers."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6856052)

KA

Kevin A.

Sales

> "The desktop version is a very old format and data can be old."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

MF

Myles F.

Applications Engineer

> "I had to make some major changes (users and setup), and my Customer Service Rep was fantastic. Once he started, we..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7118197)

DB

Danny B.

Recruiter

> "It has been one problem after another including an update that changed all the search functions without getting so..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6837404)

BG

Bev G.

Director

> "We don't currently use it to it's full potential but are loving the way we can customise it to suit our business. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

VR

Verified Reviewer

Regional Sales Manager

> "Slow operating and outdated, needs to be updated to join the 21st century."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7110141)

JL

Jeffrey L.

FA

> "The product provides an excellent way to maintain a list of contacts."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7082918)

JR

James R.

President

> "I have trouble if I have to move fields around."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7088048)

MR

Micky R.

Operations Manager

> "I recommend it to my clients and usually setup a custom contact screen and fields for them."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

MT

Mike T.

Vistage Chair

> "I feel like I am sitting forever and often go to other tasks during wait."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140154)

Kevin H.

Sr. Registered Client Service Associate

> "Sharing a calendar and viewing others event is helpful."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136807)

JB

John B.

Senior Vice President

> "Don’t like high price increase after using for so many years with no assistance from ACT."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140665)

TR

Tammy R.

Admin Sales management

> "I am able to use it for organizing out data for the most part."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260)

MR

Micky R.

Operations Manager

> "A few bugs that have been around for years and never fixed."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

KA

Kevin A.

Sales

> "Have used Act to keep up with vendors and customers, and the history is invaluable."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140390)

JR

James R.

Business owner

> "Until two weeks ago there were 45 items on the list as well as screen grabs showing the error messages and bizarre..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

MC

Marianne C.

Office Manager

> "Customer Support is responsive understandable and easy to understand when trying to provide support for complex..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7140642)

MH

Mike H.

Sales Manager

> "The Marketing Automation component seems difficult to use."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135269)

NA

Nita A.

Secretary

> "ALSO LOVE that when I do have an issue, I can call in and get a real English speaking person."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794)

TF

Thom F.

Owner

> "I wish they had longer hours or 24/7 because of my schedule I work with people all over the world and sometimes wind..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

MR

Micky R.

Operations Manager

> "Having groups and fields really make it possible to do so much."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

LB

Lori B.

president

> "The cloud version is clunky."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

AH

Andres H.

Sales Engineer

> "Good for keeping track of custoemrs"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142777)

RP

Rachel P.

Business Assistant

> "Customer Service can be hard to understand at times."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135346)

VT

Vanessa T.

School Board President

> "Customer Support was great when we were having trouble installing due to our internet."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136965)

JM

Janet M.

Real Estate Broker

> "As a result, I often have to end the call and try again until I reach someone who can help."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7002106)

DM

Dan M.

President

> "For nearly 30 years, ACT! has been one of the most valuable business relationships I’ve had—including compared to my..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

NL

Nick L.

VP

> "I don't like having to be online to access it. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

BG

Bev G.

Director

> "I had used Act many years ago and loved it. When it came to us needing CRM, we had tried a couple of free ones..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7122838)

TG

Tyler G.

Director of Business Development

> "The marketing automation is not easy to work with. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135262)

RU

Russ U.

Representative

> "I find it very easy to schedule activities and maintain contact with the important people in my life!"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7151350)

MR

Micky R.

Operations Manager

> "I love the desktop but really hate the online version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7139649)

TR

Tammy R.

Admin Sales management

> "Easy to organize lists once created for sorting and selection."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135260)

FL

Frank L.

Owner

> "There's no integration between it, and Google Contacts, or the integration is not comprehensive..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6642410)

SB

Shonna B.

Office administrator

> "I have used ACT for over 10+ years and the upgrade is a huge difference from the old 16 version."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7090828)

JR

James R.

Business owner

> "For example having to restart the program 11 times in one eight hour period of time because it crashed.... among..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

NL

Nick L.

VP

> "I like that it keeps me organized and can set meetings. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142080)

TF

Thom F.

Owner

> "The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30 years."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6629605)

AP

Andrew P.

VP

> "The tech and support team respond fast to inquires and any help i may need!"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7135256)

LB

Lori B.

president

> "Tech support told me there is no fix for this."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7141576)

NA

Nita A.

Secretary

> "I like the automatic saving feature best."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136794)

SS

Shawna S.

Senior Manager Marketing and Business Development

> "It can sometimes be a little buggy, especially at the company level and the marketing automation."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6771216)

LB

Lou B.

Director

> "The product is very easy to work with and is continually updating to make using the database even more efficient."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7136739)

SB

Stephen B.

CIO

> "a year ago, and no one has reached out to us from the client success team (or an equivalent) to check on us or..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6647306)

DM

Dan M.

President

> "ACT! is far more than just a CRM to my business—it has been a foundational operational tool for nearly 30 years."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7142909)

LE

Lance E.

Owner

> "My frustration was so high that I started contacting members of the ACT management team, up to including the..."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6509749)

GC

Geary C.

Managing Partner

> "It syncs to my Android with ease."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7137758)

JR

James R.

Business owner

> "Each time the customer service has gotten worse and the program updates have gotten more expensive. "

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___6451770)

GC

Geary C.

Managing Partner

> "It syncs to my Android with ease."

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7137758)

JW

John W.

Sales Representative

> "I have had problems with Outlook and Act!"

[See full review](https://www.capterra.com/p/175860/Act/#Capterra___7147276)

[View Reviews](https://www.capterra.com/p/175860/Act/reviews/)

## User interface

4.76 (351)

[Act!](https://www.capterra.com/p/175860/Act/)

3.89 (909)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

The Magazine Manager

Top features

38/43

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   Appointment Scheduling
-   Assignment Management
-   Calendar Management
-   Call Logging
-   Collaboration Tools
-   Commenting/Notes
-   Commission Management
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Email Management
-   Email Templates
-   Event Triggered Actions
-   File Sharing
-   Generative AI
-   Goal Setting/Tracking
-   Interaction Tracking
-   Kanban Board
-   Leaderboards
-   Lead Management
-   Lead Scoring
-   Live Chat
-   Mobile Access
-   Mobile App
-   Process/Workflow Automation
-   Product Catalog
-   Prospecting Tools
-   Reminders
-   Reporting/Analytics
-   Revenue Management
-   Sales Pipeline Management
-   Search/Filter
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Transfers/Routing

[See all features](https://www.capterra.com/p/77189/The-Magazine-Manager/#features)

Act!

32/43

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   Appointment Scheduling
-   Assignment Management
-   Calendar Management
-   Call Logging
-   Collaboration Tools
-   Commenting/Notes
-   Commission Management
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Email Management
-   Email Templates
-   Event Triggered Actions
-   File Sharing
-   Generative AI
-   Goal Setting/Tracking
-   Interaction Tracking
-   Kanban Board
-   Leaderboards
-   Lead Management
-   Lead Scoring
-   Live Chat
-   Mobile Access
-   Mobile App
-   Process/Workflow Automation
-   Product Catalog
-   Prospecting Tools
-   Reminders
-   Reporting/Analytics
-   Revenue Management
-   Sales Pipeline Management
-   Search/Filter
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Transfers/Routing

[See all features](https://www.capterra.com/p/175860/Act/#features)

### Recognition

No recognitions have been awarded to The Magazine Manager

Act! is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

The Magazine Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Act!

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

The Magazine Manager

-   By Mirabel Technologies
-   Located in United States
-   Founded in 2002

Act!

-   By Act!
-   Located in United States
-   Founded in 1987

## Popular Comparisons

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4.6

Ease of Use

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Contact vendor for pricing

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$7/year

4.6

Features

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4.6

Ease of Use

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[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (351)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

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Contact vendor for pricing

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4.6

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