# Compare The Magazine Manager vs EngageBay CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare The Magazine Manager and EngageBay CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/77189-178819/The-Magazine-Manager-vs-EngageBay-Marketing

---

# The Magazine Manager vs EngageBay CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

The Magazine ManagerEngageBay CRM2/4 selected

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.8 (348)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

[## The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.8 (348)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

MV

Based on [348 reviews](#user-reviews)

Positive

339

Neutral

8

Negative

1

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [907 reviews](#user-reviews)

Positive

878

Neutral

22

Negative

7

## Summary

* * *

Features in Sales Tracking Software

Best performer

38 / 43

Only The Magazine Manager

-   Activity/News Feed
-   Assignment Management
-   Call Logging

26 / 43

Only EngageBay CRM

-   Territory Management
-   Transfers/Routing

User satisfaction

User satisfaction

4.8

User reviews[348](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.7

User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Digital and print magazines to integrate sales, production, billing, audience development, recurring revenue, and marketing into one unified CRM software platform.

Best for

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## User reviews

Pros & cons

MV

Mark V.

Owner, Publisher

> "It handles everything for me, proposals, billing, circulation, eblasts, newsletters, marketing etc... Also, you can automate..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844384)

SM

Scott M.

Director of Sales

> "The forever & a day order entry for multiple zones, multiple issues elsewhere is frustrating compared to creating an order..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6363231)

CM

Carlos M.

Editor

> "The customizable options in regards to production are invaluable to my team as we deal with a variety of clientele that have..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6863279)

JS

James S.

Administrator

> "Those two areas are not as connected as I'd like."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7071079)

MP

Mary P.

Media Advisor

> "The team does their best to respond to issues quickly, and I really appreciate the ongoing support. If I ever miss something..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7073745)

BF

Brett F.

Publisher

> "We have one small but annoying issue that we've been nagging them about since we joined and I just don't know where they are..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828327)

JH

Jeni H.

Account Executive

> "The Magazine Manager helps efficiently streamline the sales process - it combines your address book, calendar, and reminder..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6572686)

RM

Ryan M.

Associate Publisher

> "I can go the client page to find the agency, but unable find the client on the agency page."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623657)

JL

Janice L.

Senior Account Strategist

> "We have been able to combine sales, sales marketing, editorial, magazine layout, and buyers guide data together."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6840521)

KO

Kristen O.

Production Manager

> "Flipping between tabs/the software itself it not the most user friendly, more so it feels rudimentary."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6344694)

VR

Valerie R.

Assistant Account Executive

> "The trainings also have help me understand how to deliver solutions to my clients and costume my communication."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061362)

JY

Jamie Y.

Editorial Advertising Coordinator

> "Tracking digital orders can be a bit challenging"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6344578)

JL

Janice L.

Senior Account Strategist

> "The buyers guide content integration has saved our team countless hours of review and manual updates of our buyers guide data."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6840521)

DH

Denise H.

Publisher

> "Not being able to enter a contract on the mobile app"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6295456)

Adeina M.

Sales and Marketing Coordinator

> "It’s especially strong for teams that want control, customization, and room to evolve."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061330)

JS

Jen S.

AR and Logistics Manager

> "Customer Service is above a 5 star rating - \[sensitive content hidden\] (our 1st consultant),"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828425)

SS

Sue S.

Media Advisor

> "Like the ability to write notes and am eager to use the new AI feature to summarize the notes from prospects & customers."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6344343)

AR

Ashley R.

COO

> "That my quickbooks doesn't connect with it YET."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6723784)

TM

Teresa M.

Director of Administration

> "The program works all the time, the support staff are kind and extremely knowledgeable, and our rep \[sensitive content hidden\]..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061339)

PP

Parthiv P.

Publisher and Editor

> "A bit too feature-rich for our needs."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623219)

MC

Michelle C.

Media Sales and Production Director

> "Managing our ad inventory, contracts, and clients is effortless because the interface is so easy to use."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7025007)

AB

Alicia B.

Business and Circulation Manager

> "Not having a way to do a search according to phone number when trying to find a customer in the database."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6090832)

MD

Mallory D.

Advertising Client Engagement Specialist

> "She has spent numerous hours with our team making sure we are understanding new features and new processes, utilizing Magazine..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6421057)

DG

Diane G.

Senior Sales Manager- exhibits and publishing

> "Finding the right reports for forecasting and the dashboards do not work for me"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6091180)

Adeina M.

Sales and Marketing Coordinator

> "The level of customization sets it apart."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7061330)

KK

Kyle K.

Publisher

> "if you get into areas without cel coverage you lose connection to software"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___4753413)

JS

James S.

Administrator

> "It also helps us do more with our data."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7071079)

SD

Spenser D.

Advertising Sales

> "My only complaint is how the updates are rolled out."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6141067)

MP

Mary P.

Media Advisor

> "The quality of Magazine Manager is excellent for sales and publications."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___7073745)

NA

Naydi A.

Office Manager

> "The updates sometimes can be overwhelming at first."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6124923)

LC

Linda C.

Director of Sales

> "I have so many positive things to say about Magazine Manager, but when people ask me for a recommendation, I focus on the 3..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6701428)

EO

Erica O.

Ad Design Manager

> "There is a steep learning curve and people who aren't comfortable with technology try to cut corners in how they enter data..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___4332613)

TK

Tara K.

Creative Director

> "We are marketing our publication products to our CRM base, and are able to create automated workflows to save time."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___5085792)

DG

Deborah G.

National Account Executive

> "The templates are still wonky and not as flexible as I would like in terms of changing layouts and having standard information..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2936616)

BF

Brett F.

Publisher

> "It really has solved a lot of our problems as a business and The Magazine Manager seems committed to constant improvement."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828327)

PP

Pam P.

Business Analyst

> "Reports, Some of the report writing does not allow me to get the end results I need. But at the same time all reports are..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2783603)

PP

Parthiv P.

Publisher and Editor

> "The overall experience is very good! While it is expensive for a small business like us, we acknowledge the vast features and..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623219)

ML

Mark L.

Publisher

> "Not sure if it's a dislike about the software, but there are many features that take a little time to learn."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3942539)

AD

Amanda D.

Strategic Account Executive

> "Offers different reporting that is valuable to measure growth."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6274013)

MT

Mat T.

AE

> "Mobile app is a little temperamental.xxx"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3971020)

AD

Amanda D.

Strategic Account Executive

> "I thought it would be a difficult transition coming from the Salesforce platform, but it was easy and the customer support is..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6274013)

RC

Robin C.

Sales

> "The mobile app is not as user friendly."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3688419)

CH

Chris H.

Account manager

> "Order entry and entering notes is very easy."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6848528)

PS

Patty S.

Sapes Rep

> "I am relatively new to the system, but so far the only thing that I have had issues with is toggling between calls, emails,..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3210942)

CM

Christina M.

Director of Multimedia Initiatives

> "The ability to track sales, and analyze data makes Magazine Manager a program we couldn’t do business without."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6153361)

Kimberly H.

Advertising Sales Director

> "That I can't make groups on the fly; that invoices can't reference an ad name; that we can't track when a client open's an..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2490213)

MV

Mark V.

Owner, Publisher

> "However, the payback is tremendous in time and financial savings. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844384)

JB

Jenna B.

Account Executive

> "I do feel as though the mobile app is great, but it crashes more than I would like for it to. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3210773)

MS

Monica S.

Owner, Creative Director

> "Software updates take user feedback into account and improve the software year after year."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6593504)

LD

Lee D.

Director of Sales

> "It is hard to navigate the software to get the client information that you need, i.e. statements, invoices etc."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2722322)

JS

Jen S.

AR and Logistics Manager

> "They are amazing and always up for the challenge of my questions and quick to find a solution."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6828425)

RC

Robin C.

Sales

> "It is harder to use."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3688419)

SY

Susan Y.

Business Manager

> "I have used a number of systems and this is by far the most extensive and easiest to use. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844421)

JQ

Jane Q.

Business Manager

> "We just had someone enter three subscriptions through our website linked to Magazine Manager and I couldn't delete the two..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2422665)

KS

Katie S.

Owner/Publisher

> "Integration into my business was so smooth with the excellence of the platform itself, but most notably with the customer..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___4705315)

JW

Jill W.

Owner

> "I honestly can't imagine doing my job both as a sales representative and as owner of our publication/website without having..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2547640)

JB

James B.

Advertising and Digital Director

> "They are constantly doing updates to make it or intuitive and friendly."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6295362)

GA

Greg A.

Owner

> "The largest complaint I can come up with is that inside of invoicing, I can only email to the contact that is selected. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2386666)

LR

Leanne R.

Accounts Rec. Clerk

> "Great Features and they have made it customizable for our needs!"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6712134)

SC

Sonya C.

Sales Admin

> "There seems to be some things we have asked for that we are told cannot be done - removing contact names if the contact name..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2635900)

RB

Randy B.

President

> "From the initial training to all of the follow-ups and the help center, this program, even as robust as it is, has enough..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6174984)

KM

Kevin M.

Account Executive

> "My frustration comes when there is an agency involved with the account. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2855271)

PP

Parthiv P.

Publisher and Editor

> "Very thorough understanding of the publishing business, advertising sales."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6623219)

MM

Melissa M.

Operations Manager

> "Some of the Quickbooks integration features are lacking, but recently we have noticed that some of the issues have been..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2424608)

CD

Christy D.

Business Develpoment

> "Our trainer Karen takes her time, answers all questions, is very knowledgable."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6712105)

TO

Trisha O.

Office Manager- Sales, advertising

> "That it will not let me edit a production note without having to delete it and start over again!"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2620233)

CB

Charles B.

Vice President of Sales

> "Hands down, the best CRM platform for a magazine publisher."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6844506)

BL

Beverly L.

Regional Publisher

> "Sometimes the search can be a bit challenging depending on how something was entered. "

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2444264)

CH

Chris H.

Account manager

> "very user friendly."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6848528)

AW

Amy W.

marketing consultant

> "Some glitches make it difficult to obtain certain reports"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2318491)

AT

Angie T.

Publisher

> "It also has robust reporting. But my favorite aspect is the epic customer support they provide."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6083777)

DP

David P.

President/Owner

> "We strayed away for a couple of years and tried a different program called Ad Sales Genuis, it looked good at the beginning..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2765249)

CD

Christy D.

Business Develpoment

> "user friendly, easy to recognize features, on line chat support is the best"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6712105)

AB

Amy B.

Art Director & Print Production Manager

> "The new contact management / searching for companies is very hard to use."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2327753)

DK

David K.

Publisher

> "It allows me to store all vital information in a meaningful way that is easy to categorize, track, record notes, sales..."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___3979806)

SR

Stan R.

Publisher

> "some emailing issues I have had sending invoices"

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2593249)

AD

Amanda D.

Strategic Account Executive

> "Also, Magazine Manager is constantly updating and improving."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___6274013)

SW

Susan W.

Advertising rep

> "Only that clients sometime have a hard time paying online, but I also think they are not computer savvy."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2505242)

RC

Rita C.

Administrative Assistant

> "The search feature makes it so easy to find specific records to meet varying criteria."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___4767422)

JR

Jordan R.

Owner

> "The biggest hurdle at first was learning how to navigate the dashboard."

[See full review](https://www.capterra.com/p/77189/The-Magazine-Manager/#Capterra___2506457)

[View Reviews](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

NJ

Nick J.

Marketing Analyst

> "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560)

Jelyn T.

Marketing Manager

> "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach or..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

VR

Verified Reviewer

Sales Representative

> "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

HS

Himanshu S.

Sales Manger

> "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a learning..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

JW

Jason W.

President and CEO

> "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256)

HS

Himanshu S.

Sales Manger

> "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

JE

Jamie E.

Managing Director

> "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902)

CM

Chandra M.

Marketing Analyst

> "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146)

YT

Yohannes T.

CEO

> "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228)

SP

Stephanie P.

Marketing Consultant

> "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815)

VR

Verified Reviewer

Sales Representative

> "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

NB

Nancy B.

President

> "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service provider."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443)

AL

Angelina L.

Social Media Manager

> "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

MS

Mike S.

Operations Marketing

> "The mobile app has limited features and doesn't offer full range of features that are available on desktop version."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

AG

Ayesha G.

Founding Principal

> "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513)

CV

Chai V.

Founder

> "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378)

RB

Richard B.

Web Developer

> "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170)

BS

Bruno S.

Product Manager

> "It offers tools for marketing, sales, contact management, automations, and more."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366)

TC

Tamesha C.

Insurance Agent

> "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781)

MC

Milap C.

Digital Marketing Expert

> "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and improve..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490)

JD

Jerker D.

CEO

> "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

Rémy G.

COO

> "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743)

JD

Jerker D.

CEO

> "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

NP

Nipa P.

Business Administrator

> "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

AH

Andy H.

Director

> "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

PN

Phil N.

CEO

> "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

SK

Shiva K.

Chief research officer

> "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

JP

Jigs P.

Development Head

> "Customer support is responsive, and the platform offers good customization options for workflows and dashboards."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049)

TB

Tayfun B.

Shop-Team

> "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167)

AS

Anuvind S.

Engineer

> "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024)

BM

Bree M.

Administrator

> "The email broadcast feature - the sending limits are far too low to begin with, and the email template function (within broadcasts) is very clunky. Why..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4714244)

SK

Satou K.

Administrator

> "The CRM, email marketing, sequences work smoothly together."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808)

ZT

Zbigniew T.

CEO

> "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841)

Jelyn T.

Marketing Manager

> "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

JD

Jamie D.

Owner

> "My partner and I are willing to put the time and effort into learning new systems but there was hardly any information in the help library. And the support..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6241981)

AH

Andy H.

Director

> "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

PN

Phil N.

CEO

> "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

LW

Laura W.

Marketing Assistant

> "I use several different CRMs in my position and this one has by far been my favorite."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

MR

Maria R.

Marketing Manager

> "The only thing that I dislike is the delay in updating campaign stats."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089)

ZP

Zalak P.

BDM

> "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213)

JD

Jay D.

Business Developer

> "they take 15 minutes for customers when sometimes you need more to fix a problem."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6252413)

JK

Jim K.

Owner

> "You get to chat with a real person when you need one easily (Their online help is great), not some chatbot"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6784097)

RS

Rob S.

CEO

> "Support tickets are better but they close them without resolving anything so you have to keep bugging them."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

LW

Laura W.

Marketing Assistant

> "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

VR

Verified Reviewer

Founder

> "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334)

NM

Nishant M.

Digital Marketing

> "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275)

CS

Chris S.

Owner

> "Our forms on our website seem to sometimes load slowly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959)

CS

Chris S.

COO

> "They have a good set of features to manage campaigns and receive feedback on email sent and opened."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203)

JD

Jerker D.

CEO

> "I can't even filter on the objects attached to a contact."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

LM

Lee M.

Operations manager

> "EngageBay may be a bit on the budget-friendly side, but their support is absolutely outstanding."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7032538)

AP

Anthony P.

Director

> "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "The CRM is intuitive, with customizable pipelines and contact management features."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

BD

Brian D.

Trusteee

> "It can be confusing for new users who aren't used to using analytical databases."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283671)

AL

Angelina L.

Social Media Manager

> "This consolidation streamlines workflow and reduces the need for multiple software subscriptions."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

JS

Jaskaran S.

Co Founder

> "Automation flow can be a bit complex to navigate"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614)

GY

Grace Y.

Founder and CEO

> "Pipeline management is clear and simple , and automation makes sure no follow ups is missed."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156)

DK

Dale K.

None

> "Those emails eventually stopped being delivered to my inbox."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6306398)

LJ

Latrease J.

Patient Service Representative

> "I enjoyed the notifications from the sales department"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721)

KA

Kathy A.

VP of Marketing

> "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271)

RB

Rui B.

R&D Manager

> "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429)

AS

Amy S.

Loan Originator

> "Does not interface with Apple mail and iCal"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652)

RN

Robert N.

Full-Stack Developer

> "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as desktops,..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658)

AP

Aswathy P.

Marketing Operation Associate

> "The lack of downloading the report options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

YD

Yogesh D.

Manager

> "One of the main challenges is that forms section integration is complex and require significant time and resources to set up and maintain."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4733923)

Brendan C.

Business Development Rep

> "What I like the most about EngageBay is that it's an inclusive platform where Sales, Marketing, and Support can be able to work together on the same..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4720484)

AK

Amir K.

Owner

> "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found that..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726)

ST

Simon T.

Operations Manager

> "Its a promising fit for our business based on the feature set it offers."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6797739)

NP

Nipa P.

Business Administrator

> "Lacks Twitter/X integration."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

SAK

Sameer Ali K.

SALES CONSULTANT

> "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details at..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723)

DJ

Dominik J.

Managing Director

> "It's very buggy."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

KD

Kaleigh D.

Marketing Manager

> "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862)

SK

Sandeep K.

Manager

> "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can streamline..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280)

NB

Nick B.

Senior Operations

> "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647)

MS

Mike S.

Operations Marketing

> "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

RL

Rongle L.

Manager

> "I don't like receiving to many emails from it."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357)

SG

Sumit G.

Digital Marketing Manager

> "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952)

MV

Marteen V.

Sales Manager

> "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850)

[View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

## User interface

4.76 (348)

4.65 (907)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

The Magazine Manager

Top features

38/43

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   Appointment Scheduling
-   Assignment Management
-   Calendar Management
-   Call Logging
-   Collaboration Tools
-   Commenting/Notes
-   Commission Management
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Email Management
-   Email Templates
-   Event Triggered Actions
-   File Sharing
-   Generative AI
-   Goal Setting/Tracking
-   Interaction Tracking
-   Kanban Board
-   Leaderboards
-   Lead Management
-   Lead Scoring
-   Live Chat
-   Mobile Access
-   Mobile App
-   Process/Workflow Automation
-   Product Catalog
-   Prospecting Tools
-   Reminders
-   Reporting/Analytics
-   Revenue Management
-   Sales Pipeline Management
-   Search/Filter
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Transfers/Routing

[See all features](https://www.capterra.com/p/77189/The-Magazine-Manager/#features)

EngageBay CRM

26/43

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   Appointment Scheduling
-   Assignment Management
-   Calendar Management
-   Call Logging
-   Collaboration Tools
-   Commenting/Notes
-   Commission Management
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Email Management
-   Email Templates
-   Event Triggered Actions
-   File Sharing
-   Generative AI
-   Goal Setting/Tracking
-   Interaction Tracking
-   Kanban Board
-   Leaderboards
-   Lead Management
-   Lead Scoring
-   Live Chat
-   Mobile Access
-   Mobile App
-   Process/Workflow Automation
-   Product Catalog
-   Prospecting Tools
-   Reminders
-   Reporting/Analytics
-   Revenue Management
-   Sales Pipeline Management
-   Search/Filter
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Transfers/Routing

[See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features)

### Recognition

No recognitions have been awarded to The Magazine Manager

No recognitions have been awarded to EngageBay CRM

### Deployment & support

The Magazine Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EngageBay CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

The Magazine Manager

-   By Mirabel Technologies
-   Located in United States
-   Founded in 2002

EngageBay CRM

-   By EngageBay
-   Located in United States
-   Founded in 2016

## Popular Comparisons

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[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

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Contact vendor for pricing

Price

$14/month

4.6

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/77189-155928/The-Magazine-Manager-vs-Zoho-CRM)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

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Contact vendor for pricing

Price

$7/year

4.6

Features

4.5

4.5

Ease of Use

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4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM)

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (348)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Contact vendor for pricing

Price

$50/month

4.6

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/77189-157279/The-Magazine-Manager-vs-Dynamics-365)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$14.99/month

Price

$50/month

4.6

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing)

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)[4.76 (348)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

Contact vendor for pricing

Price

$250/month

4.6

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/77189-210630/The-Magazine-Manager-vs-Kylas)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (573)](https://www.capterra.com/p/210630/Kylas/reviews/)

$14.99/month

Price

$250/month

4.6

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/178819-210630/EngageBay-Marketing-vs-Kylas)