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We serve over 6,000 small and mid-sized field service contractors in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.
Loc8 is a job and asset management platform for trade businesses including electricians, plumbers & handyman contractors. Manage quotes, jobs, people, invoices, schedules, tax & currencies.
We like the flexibility - pc, phone, tablet, laptop We like the simplicity for our techs. We like the perfect syncs with QuickBooks, a real plus.
We did really put lots of effort and tried to use this for on and off over a year, but it has been a total disappointment. Our industry is fire protecrion services.
The product is good for us because we are a small family owned business that growing in the automation era. Its friendly enough to allow growth and learning.
The product is in desperate need of being rewritten - not patched.
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
Our prior process lost up to 4-7 days before invoices were processed.
The ease of use, the depth of details, the new front dashboard is amazing. After 7 different softwares in the past 3 years, Service Fusion is much more user friendly.
It is borderline useless. The biggest issue I have with it is that the system only goes off of an inventory order.
My favorite feature of Loc8 is it’s ability to communicate seamlessly between my dispatch, my clients and my technicians.
Loc8 can be frustrating due to the fact that work order disappear from the app as soon as they go into 'Completed. Their should be the option to 'hide' a work order once it's completed.
Sound public API, brilliant support and ability to build custom dedicated interface are the key points of the success.
This is a waste of time, but I find I have lost work so often that I do it as a matter of course.
This service operates on line, and manages the recommendation and approval of invoices. We have been happy with the service and their development and support team and would recommend their service.
The inability to see certain fields that were available on V3 and inability to change status to anything without having to change twice.
Loc8 is a great tool for scheduling all your maintenance and calibration requirements. Most of all it is an excellent tool for inventory control.
Deceptive costs... and i wasted 20 hours entering data.
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Service Fusion
Loc8
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