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From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees & improve communication.
mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.
I have never worked with a company that had such great and responsive customer service. The product is great and the service is top notch.
You have to pay for unused users portion- e.g you have only 5 users but you still have to pay for 10 users. It is misleading that they list a price per user.
When I Work allows me to keep track of my work schedule seamlessly. I have recommended it to a few of my friends who are not the greatest with time management.
Often, this process is tedious, but it doesn't come up often as the initial mistake is human error.
Reliable, much easier to print from a few years ago, and aside from having to be very careful where you click when making adjustments on the schedule, good software.
They change features that are detremental and don't give an option to opt out. You can't speak to a person you have to email them with problems.
When I Work is such a great scheduling solution for almost any business with more than one employee. It offers tons of great features at reasonable prices compared to some of their competitors.
Sometimes on the android app its signs you out or completely fails to load. Re-opening the app usually fixes it but it can be frusterating.
I love how helpful everyone has been right from the selection process through the implementation process and the helpdesk. Product is customizable and user friendly.
I hate writing bad reviews, but after not even being offered a partial refund I decided to help others avoid the unpleasant experience we had.
Great product and outstanding customer support. A must have for any service oriented business.
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support.
So far I think the software is good and the more I use it the more I like it. The customer service Britt provided was awesome.
Terrible Customer Service from the beginning. They entered all our information for us to get started and then it took months for us to get it the way it would work for us.
Great software, seamless integration with quickbooks. Great company to work with and implementation was a breeze great.
Inventory does not sync well with Quick Books. Customer portal has lame search features for my customers.
Kendrick: Hi, my name is Kendrick, owner of Kenny's Kitchen, LLC. I give When I Work five out of five. The products I switched from before using When I Work, it was Square. The scheduling is okay for Square, but When I work breaks it down more for me, to help me more understand. So I love it. When I Work is when I work. I chose When I Work because out of the two to three other scheduling apps I looked through, When I Work, it gave me more of what I needed. Time, wage, how much I'm looking at for wages, for the employee, for the week, the complete breakdown that I need is why I chose When I Work over the other applications. Just enter my information for my company, enter the information for my employees, they even double check and do follow up calls just to make sure everything gets correct. So I really, really had an easy time getting started with that. Anyone else using When I Work I feel like applications such as this one are for any business, but they would be more helpful for small businesses like myself. Because depending on your number of employees, that right there is what you need. And again, they have great resources. They even have helpful videos. Any and everything to help you with learning to schedule, manage employees in your company, When I Work has it for you.
Prioritize real-user-identified key features according to your needs to find your best fit.
When I Work
Top FeaturesmHelpDesk
When I Work
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