mHelpDesk vs allGeo: Which is a better fit?

I love how helpful everyone has been right from the selection process through the implementation process and the helpdesk. Product is customizable and user friendly.

I hate writing bad reviews, but after not even being offered a partial refund I decided to help others avoid the unpleasant experience we had.

Great product and outstanding customer support. A must have for any service oriented business.

Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support.

So far I think the software is good and the more I use it the more I like it. The customer service Britt provided was awesome.

Terrible Customer Service from the beginning. They entered all our information for us to get started and then it took months for us to get it the way it would work for us.

Great software, seamless integration with quickbooks. Great company to work with and implementation was a breeze great.

Inventory does not sync well with Quick Books. Customer portal has lame search features for my customers.

I would recommend this to everyone, i actually do, so easy to use once you have gotten the hang of it, also they are super helpful.

Therefore, if the employees can't keep their phone charged it doesn't work as intended.

I appreciate that the team at allGeo is super responsive and ready to assist. I tested this product from day one, implemented it's use, and administer our account.

A little confusing to figure out some of the features.

The company has great customer support. They even reach out to help before you have to ask.

The inability to track the phones without updating daily.

I like using this software for tracking and monitor field employees. This is good for our purposes, but also for allowing the technician to verify where they are at any given time.

I have no clue what the administrator screen is sorting by but when you try and sort by another column as soon as you refresh the screen it reverts back.