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mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.
Landscape and garden maintenance businesses
I love how helpful everyone has been right from the selection process through the implementation process and the helpdesk. Product is customizable and user friendly.
I hate writing bad reviews, but after not even being offered a partial refund I decided to help others avoid the unpleasant experience we had.
Great product and outstanding customer support. A must have for any service oriented business.
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support.
So far I think the software is good and the more I use it the more I like it. The customer service Britt provided was awesome.
Terrible Customer Service from the beginning. They entered all our information for us to get started and then it took months for us to get it the way it would work for us.
Great software, seamless integration with quickbooks. Great company to work with and implementation was a breeze great.
Inventory does not sync well with Quick Books. Customer portal has lame search features for my customers.
Find it fairly seamless and quick, easy to use, stores a lot of information about site history which is useful. The Sortscape product support has also been excellent and quick.
During the time I’ve used the product, which now is a little over two years, I think I’ve experienced only two or three outages, which each lasted for no more than five minutes.
Extremely happy with the program. It is a super important part of running our company day to day.
Inability to go through the schedule to attach a photo to a job that won’t disappear after the first visit.
Amazing , id recommend it to everyone who is looking for a reliable app and wants to make sure his business runs smoothly.
Inability to add that a visit to a site just for a quote. Have to create it as a job.
Sortscape has been a lifesaver for my business. It keeps track of all my ongoing jobs, creates a nice tidy database of all my clients, it keeps track of all previous visits (Date,work done + more).
Difficulty to drag and drop on handheld devices e.g. iPhones and iPads.
Prioritize real-user-identified key features according to your needs to find your best fit.
mHelpDesk
Top FeaturesSortScape
SortScape
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