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mHelpDesk vs QuickBooks Time: Which is a better fit?

Updated on February 7th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,185 reviews from Employee Scheduling users.
% Fit
Missing features
Not enough reviews
Feature ratings
Data Import/Export
4.7
Access Controls/Permissions
4.3
Real-Time Notifications
NA
Task Management
3.8
API
--
% Fit
Missing features
Not enough reviews
Feature ratings
Data Import/Export
3.8
Access Controls/Permissions
4.4
Real-Time Notifications
NA
Task Management
4.5
API
4.1
User satisfaction
4.3
User reviews827
Ease of use
4.3
Functionality
4.0
Value for money
3.9
Customer support
4.4
4.7
User reviews6,985
Ease of use
4.6
Functionality
4.5
Value for money
4.6
Customer support
4.8
Price starts from
--
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

QuickBooks Time helps teams of all sizes coordinate jobs, track time and manage projects. From individuals to Fortune 500 companies, if your time needs tracking, there’s a plan to suit you.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Loura M
Office Admin
5.0

Loura M.: My name is Loura. I am an office administrator at U.S. Lawns. My rating for QuickBooks Time would be a five out of five. It works very well, as far as when someone is on the road. They can just stop with one client and then pick up with another while they're on the road. I can do geo-searching so that I can see where they are. So, overall, I would completely recommend QuickBooks Time. It was actually the first one that was implemented because we used QuickBooks for the accounting, so it was actually the first thing that we ever used. We chose QuickBooks was because of how easy it was for it to sync. We use several different groups of software, and QuickBooks basically syncs with everything. So it's just very easy to be within one software and be able to see what's going on with our books, using the [inaudible 00:00:57] software. Extremely easy to integrate, immediately. Simple as logging in and just everything just imports, so it's very easy. The only advice that I could possibly give to someone who is new to QuickBooks is, there's just a wealth of information, so you can just take a class that's available within the software. And it'll teach you everything you need to know. It's just very easy to learn. It's very intuitive. So it doesn't take a lot, if you're new to it, to learn it.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
151722 video thumbnail}
1 Video
77264
5 screenshots
151722
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

mHelpDesk

25/44
  • Attendance Management
  • Biometric Recognition
  • Communication Management
  • Compliance Management
  • Forecasting
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Labor Management
  • Messaging
  • Overtime Calculation
  • Payroll Management
  • Real-Time Notifications
  • Resource Allocation
  • Schedule Distribution
  • Shift Management
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Timesheet Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Automated Scheduling
  • Availability Management
  • Calendar Management
  • Customizable Reports
  • Data Import/Export
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Time Clock
  • Real-Time Data
  • Reminders
  • Reporting/Analytics
  • Self Service Portal
  • Task Management
  • Third-Party Integrations
  • Vacation/Leave Tracking
See All features
Hide Employee Scheduling Software Features -

QuickBooks Time

Top Features
30/44
Show Employee Scheduling Software Features +
mHelpDesk
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
QuickBooks Time
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
mHelpDesk
  • By mHelpDesk
  • Located in United States
  • Founded in 2009
QuickBooks Time
  • By Intuit
  • Located in United States
  • Founded in 1983
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