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Nowsta's centralized platform helps a variety of industries across hospitality, stadiums & arenas, catering, and even staffing agencies.
mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.
Great customer support team with active development on a best in class platform with a solid codebase to support future iterations.
I had to rebuild all of our events into the new Nowsta. I also struggled with correcting errors with staff information.
Our company has been more than pleased with this software. It has been a great benefit to us.
The “start break” button confused people a lot, they accidentally “clock out” instead.
I love NOWSTA because it is super user friendly to all staff that uses the application. The real time updates are so helpful as things typically change in the event industry.
MAybe I am doing it wrong. Secondly, the cost of the employee per month adds up quickly.
Super easy to learn and haven't had any issues with it at all. I also love having a mobile app that I can use to punch in and out.
People with android have had issues using the app. There is no way for staff members to put in extended periods of time off in the app (vacatin or PTO or what not).
I love how helpful everyone has been right from the selection process through the implementation process and the helpdesk. Product is customizable and user friendly.
I hate writing bad reviews, but after not even being offered a partial refund I decided to help others avoid the unpleasant experience we had.
Great product and outstanding customer support. A must have for any service oriented business.
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support.
So far I think the software is good and the more I use it the more I like it. The customer service Britt provided was awesome.
Terrible Customer Service from the beginning. They entered all our information for us to get started and then it took months for us to get it the way it would work for us.
Great software, seamless integration with quickbooks. Great company to work with and implementation was a breeze great.
Inventory does not sync well with Quick Books. Customer portal has lame search features for my customers.
Caroline F.: I'm Caroline. I'm the HR Director. The company size is... So it's three branches, a total of 1,500 full-time employees, so medium-ish big, and Nowsta five stars. So scheduling and timekeeping is the number... and ratings also for employees. The ease of which I can navigate between three companies and have three different branches in one app, and I can switch from one to the other really fast. I also like the ease of how it interacts with all my payroll system, but also my scheduling system where it interacts with Caterease, so I can pull the events into Nowsta really easily from Caterease. So those are one of the best things for me. So I had a call with them a few weeks ago, and they showed me this new part where they can... like tracking data and data analytics. So, for me, one of the main things is to be able to manipulate more of those reports and pull reports that I want to see. So being able to create the reports that I would like to and not just have cookie-cutter kind of reports that they think we need. I want to have more control over my reporting, if that makes sense. Also, I think there should be a way for the employees to be able to communicate with their managers through Nowsta without having to see people's phone numbers. I think of a little Communication tab where they can communicate with their on-call people through there and send messages to each other. At least to their managers, not to everyone, if that makes sense.
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Nowsta
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Nowsta
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