mHelpDesk vs Skedit: Which is a better fit?

I love how helpful everyone has been right from the selection process through the implementation process and the helpdesk. Product is customizable and user friendly.

I hate writing bad reviews, but after not even being offered a partial refund I decided to help others avoid the unpleasant experience we had.

Great product and outstanding customer support. A must have for any service oriented business.

Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support.

So far I think the software is good and the more I use it the more I like it. The customer service Britt provided was awesome.

Terrible Customer Service from the beginning. They entered all our information for us to get started and then it took months for us to get it the way it would work for us.

Great software, seamless integration with quickbooks. Great company to work with and implementation was a breeze great.

Inventory does not sync well with Quick Books. Customer portal has lame search features for my customers.

Skedit is a great company to work with. I have needed help with a few things through the years and they are very responsive and are alway ready to help.

I have not yet found something I really dislike.

It is very helpful to be able to access all Latham orders when I need to see the details on when they will be done for customers. It is just a very clean and easy to use software, I love it.

There was no training on how to use this product either.

I like how easy it is to understand. It is helpful that it is all linked together.

You also are not able to create purchase orders with any other vendor other than Coverstar or Pool Cover Specialists.

This software is super easy to use and setup. I use this software to run my service department and it works great.