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Video conferences, online training, meetings, webinars, virtual classes and other events
We create software that large companies and contact centers use to communicate over voice, video, and chat on a single app, from any device or location.
Fuze is an excellent application for videoconference and calling, very friendly and easy to use. It's a great application and also provides you the capability to record your calls.
The back end is incredibly confusing (ThinkingPhones or Fuze? They merged and didn't do it well), and their customer support is by far the worst I've experienced.
I love the scaleability and flexibility. The collaboration we are able to achieve across the company now is amazing.
All the calls seem mumbled so it is very hard to understand but when we use other software we don't have the same problems.
It's becoming more popular, which helps connecting with clients as most of them have had experience or have installed it already.
ATA devices notoriously have a lot of problems and outages compared to phones.
I love how easy it is to call or chat with anyone at work. I have used other chat products but the fact that I can call and check my messages from the same app is wonderful.
It seems to drop out on slow connections more than other web conferencing software I have used. There are limited options for collaborative working.
Prioritize real-user-identified key features according to your needs to find your best fit.
Digital Samba
Top FeaturesFuze
Digital Samba
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