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Repair shops looking to improve their productivity & profitability! Bay-master has many features that help you maximize profits and stand out from your competitors!
We proudly serve results-driven discrete manufacturers who are looking to reduce production disruptions with a user-friendly, intuitive approach to your connected workforce that values all workers.
The customer support in this program is awesome. The technicians are friendly, you get to talk right to a person, and they are very knowledgeable about the program.
The new vehicle selection menu is terrible compared to the old full screen version, it's bad enough we don't even use it when booking appointments any more.
I love that using Baymaster is easy - for example looking up a service history is at your fingertips. This is especially useful when a customer is on hold or at your service counter.
Using the cloud will be a disaster identity theft, theft of intellectual property and not being able to access the program when the internet crashes will be some of the problems.
Their support staff is excellent and responsive to all of my needs. A recently released cloud version includes small changes that overall make it better than the old version.
The online version lost quite a few functions my shop used from the pervious version.
The texting feature found on both versions is great way to improve customer communication and efficiency with very little effort.
I had trouble with the internet version. It would not close end of day without locking up.
We have had a great experience with support and the navigation thru the software, its very user friendly and the staff is awesome.
I feel that the list of Actions and components should have the option of being typed in due to the vagueness of where certian breakdowns have to be categorized due to lack of choices.
Amazing API documentation with clearly defined FFDs and descriptions. Tech Support is among the best and quickest I've experienced in my nearly 40 years in IT.
At times the updates causes in house tem members pain. Not all users get notified that updates will be happening or have occurred.
I like that the platform is easy to use and navigate. Most of the page's functions are end user friendly and the ease of workflow is intuitive.
I have not run across anything yet that I'm displeased with.
L2L has been very helpful in getting our Maintenace department into the best shape it has been in.
Mobile platform is a little contentious sometimes.
Bay-masteR
Top FeaturesL2L Connected Workforce Platform
Bay-masteR
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L2L Connected Workforce Platform
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