Bay-masteR vs Limble CMMS: Which is a better fit?

The customer support in this program is awesome. The technicians are friendly, you get to talk right to a person, and they are very knowledgeable about the program.

The new vehicle selection menu is terrible compared to the old full screen version, it's bad enough we don't even use it when booking appointments any more.

I love that using Baymaster is easy - for example looking up a service history is at your fingertips. This is especially useful when a customer is on hold or at your service counter.

Using the cloud will be a disaster identity theft, theft of intellectual property and not being able to access the program when the internet crashes will be some of the problems.

Their support staff is excellent and responsive to all of my needs. A recently released cloud version includes small changes that overall make it better than the old version.

The online version lost quite a few functions my shop used from the pervious version.

The texting feature found on both versions is great way to improve customer communication and efficiency with very little effort.

I had trouble with the internet version. It would not close end of day without locking up.

Her commitment to ensuring a seamless and supportive onboarding experience is commendable and greatly appreciated.

Well, depending on how you make the preventive maintenance report, the reports could end up very tedious, which is more of a self-inflicted pain anyway.

I absolutely love the ease of use and the mobile use of the software without downloading an app. This is super helpful for other employees to request work to be done.

With this system our equipment down time has been cut by 20.

The implementation and training was great. We have a dedicated person to help with any questions and he is very responsive and helpful.

No onsite hosted install option could be a con for some.

I really love all that Limble does for us - managing our assets, managing our work orders, and the app. I cannot say enough great things about Scott Shettig - my Customer Success Manager.

Anything we disliked was either changed as a recommendation from another customer or for us. They continue to work hard to ensure this software is everything you need and more.