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Bay-masteR vs MaintainX: Which is a better fit?

Updated on February 11th, 2025
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Summary
Features in Auto Repair
37
Best performer
43
  • Accounting
  • Appointment Scheduling
  • CRM
27
43
  • Document Management
  • Vehicle Information
User satisfaction
4.5
User reviews39
Ease of use
4.4
Functionality
4.2
Value for money
4.2
Customer support
4.3
4.8
User reviews774
Ease of use
4.8
Functionality
4.6
Value for money
4.7
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Repair shops looking to improve their productivity & profitability! Bay-master has many features that help you maximize profits and stand out from your competitors!

Manufacturing, Industrial, Facility Managers, Government, Schools, Hospitality, Operational Teams, Fleet Managers, Restaurants, Warehouses, Churches, Retail, Safety/EHS leaders. SMB to Enterprise.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Pete W
Director of Process Engineering and Safety
5.0

Pete W.: My name is Pete. I am the director of Process Engineering and Safety. I work for Fitz-Thors, and I would rank MaintainX with a five. At this company, they were not using a CMMS or a EAM, an enterprise access management software. They were using, we got something down. So there was really no management of any of the assets here at this location, or a work order system or a preventative maintenance type of system. They were doing some things, but it was more almost totally reactive instead of preventative. I came from another company where I implemented a asset management CMMS into the system, and it made a world of difference. When I came here, I was responsible for putting in processes for their manufacturing side to make sure everything was smooth, and I quickly realized that they didn't have one. So we got the permission to go forward. So I went through and got a number, almost a dozen software companies, and I went through each one of them. I had a check-off list of things that I wanted it to do. And when I got down to at least five, I started scheduling demos with a team here at Fitz-Thors, and we narrowed it down and we chose MaintainX as our solution. Getting MaintainX implemented was a lot easier than I had originally thought and the team had thought. We received templates to put in our information. It took a while, but we had a couple of college students that entered the data into a spreadsheet, and then MaintainX takes your spreadsheet and puts it into the database and gets it all set up. It's all your assets, all your users, and a number of other things that MaintainX does for you. And along the way, we received training on how to do that post the implementation. I recommend MaintainX because of the ease of use. It was very easy and straightforward. A lot of software implementations can be lengthy and require a lot of work, but MaintainX was not. The implementation team got all our data in there; the data was sound. The training that we received was good, but there's additional training that you can do and look online to receive. But we implemented it and immediately started using and immediately saw a major difference in impact.

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Bay-masteR

Top Features
37/43
  • Chat/Messaging
  • Document Management
  • Marketing Management
  • Prioritization
  • Records Management
  • Vehicle Information
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Communication Management
  • CRM
  • Customer Database
  • Customer History
  • Data Import/Export
  • Electronic Signature
  • Employee Scheduling
  • Estimating
  • Inspection Management
  • Inventory Management
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Multi-Location
  • Order Management
  • Parts Management
  • Point of Sale (POS)
  • Progress Tracking
  • Purchase Order Management
  • Quotes/Estimates
  • Reminders
  • Reporting & Statistics
  • Service History
  • Third-Party Integrations
  • Time Tracking
  • User Management
  • VIN Lookup
  • Workflow Management
  • Work Order Management
See All features
Hide Auto Repair Software Features -

MaintainX

27/43
Show Auto Repair Software Features +
Bay-masteR
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MaintainX
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bay-masteR
  • By Applied Computer Resources
  • Located in United States
  • Founded in 1993
MaintainX
  • By MaintainX
  • Located in United States
  • Founded in 2018
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