Bay-masteR vs BuildOps: Which is a better fit?

The customer support in this program is awesome. The technicians are friendly, you get to talk right to a person, and they are very knowledgeable about the program.

The new vehicle selection menu is terrible compared to the old full screen version, it's bad enough we don't even use it when booking appointments any more.

I love that using Baymaster is easy - for example looking up a service history is at your fingertips. This is especially useful when a customer is on hold or at your service counter.

Using the cloud will be a disaster identity theft, theft of intellectual property and not being able to access the program when the internet crashes will be some of the problems.

Their support staff is excellent and responsive to all of my needs. A recently released cloud version includes small changes that overall make it better than the old version.

The online version lost quite a few functions my shop used from the pervious version.

The texting feature found on both versions is great way to improve customer communication and efficiency with very little effort.

I had trouble with the internet version. It would not close end of day without locking up.

Definitely a good value - nice offerings at the right price. Great experiences with customer service.

For example, the inability to delete a job that's been created in error and the only option available is to cancel the job and leave it in the system.

There have been great improvements over the past year, and I appreciate all of the time and effort the team has put into these continuous improvement efforts.

So you would think after expressing all this the implementation manager would get some help. No, they let him squirm and struggle.

From the Beginning , Middle and Now they have the best and fastest customer service. Training and implementation with Colleen made what seemed impossible very possible and was a pleasure to work with.

I don't like the glitches, sometimes it will change what you enter or default to previous data.

The speed is amazing and the ability to get to the information you need is so easy because it can be found in many different ways.

I want to be able to change the colors to indicate different types or jobs/workorders. Same with the drop down from the jobs tab.