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Serves mid to large organizations with the need to manage complex donor relationships. Typical customers have anywhere from 30,000 to over a million constituent records in their database.
Nonprofits and faith-based organizations that need a powerful software suite to handle true fund accounting, financial reporting, donor and member management, fundraising, and much more!
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
I do feel have many complaints. Sometimes I have trouble filtering when trying to find names but it could be my lack of expertise.
Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
Also non data entry staff refuse to learn the product and they complain about it not working.
I really enjoy the ease in which I can access prospect information from my phone. It's also easy to synch plans on my calendar.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.
The email production software is a little clunky. It is frustrating that the page doesn't move with the user (the WYSIWYG tool bar) and dropping images into place can be a challenge.
What I like most about this software is how user-friendly it is, the ease of use, it's visually appealing, and easily accessible.
Ongoing problems, month after month, in many areas. Then the response time to get problems resolved is unacceptable and you are stuck in their hands until it works in their schedule.
Report can be customized, but not always as much as we would like. Overall, this is an excellent product for the value and I would recommend it to anyone starting out.
I lost data at least a couple of times trying to look up accounts while entering a Receipt because I wasn't warned that navigating away from the receipt would delete my entry.
I work for a smaller nonprofit and there are great discounts with this software. The platform is easy to navigate through and good customization.
Very Difficult and Complicated, With Poor Tech Support.
Aplos has many good Introductory materials, and does a lot to help you get set up. There is also good customer support, and helpful webinars for when questions do arise.
The lack of social media management and it does not integrate well with some of our fundraising softwarew.
Don M.: Hi, my name is Don. I'm the pastor in a small-town church. My rating for Aplos would be a four. For more reviews like this, click below. We use Aplos on a day-to-day basis for the financial accounting of the church, but also for membership database and for donations tracking. What I like most about Aplos is that it's easy to use. We were in a situation where, when I arrived at the church, they were still on a paper ledger, had never used a computer at all, had a lot of fear of using a computer. So, when we made that transition, there was some fear, but once they got into it, they found it was easy to use. The only thing I dislike about Aplos is that there's not a hard file backup on our local computers, that it's all cloud-based, which these days is normal, but I'm a little old school. I kind of like to have a hard copy, at least on a drive somewhere of the data.
Agilon One Donor CRM
Aplos
Top FeaturesAgilon One Donor CRM
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