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Serves mid to large organizations with the need to manage complex donor relationships. Typical customers have anywhere from 30,000 to over a million constituent records in their database.
We focus on serving startup and growing nonprofits with operating budgets of $1 million or less, although larger nonprofits can also benefit from our robust suite of integrated fundraising tools.
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
I do feel have many complaints. Sometimes I have trouble filtering when trying to find names but it could be my lack of expertise.
Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
Also non data entry staff refuse to learn the product and they complain about it not working.
I really enjoy the ease in which I can access prospect information from my phone. It's also easy to synch plans on my calendar.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.
The email production software is a little clunky. It is frustrating that the page doesn't move with the user (the WYSIWYG tool bar) and dropping images into place can be a challenge.
We like the flexibility for integration into our website and our users like the ease of use. We also like the ability to be able to customize Flipcause to look like our branding/website.
As a small organization, we'd never been able to justify investing in fancy CRM. We cobbled together the services we needed, often losing high percentages of our donations or ticket sales.
The customer service is great, reliable and thorough in their help. We highly recommend them.
I have created some unpublished campaigns. The Publish button is intimidating.
The dedicated team that helps you build the best website. The ease of availability to this team.
Whenever we experience a problem, which is rare, their customer service is there for us.
I like Flipcause because of the ease of use and the ability to do multiple campaigns. The concierge team have been amazing.
Some screens, when selected, take the end user to some redundant screens (Eg., the volunteer signup page has two stops that are not needed).
Agilon One Donor CRM
Flipcause
Top FeaturesAgilon One Donor CRM
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