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Serves mid to large organizations with the need to manage complex donor relationships. Typical customers have anywhere from 30,000 to over a million constituent records in their database.
Small and medium-sized nonprofits love Givebutter, including charities, service organizations, faith-based, schools, universities, sports teams, companies and hopefully your group too!
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
I do feel have many complaints. Sometimes I have trouble filtering when trying to find names but it could be my lack of expertise.
Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
Also non data entry staff refuse to learn the product and they complain about it not working.
I really enjoy the ease in which I can access prospect information from my phone. It's also easy to synch plans on my calendar.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.
The email production software is a little clunky. It is frustrating that the page doesn't move with the user (the WYSIWYG tool bar) and dropping images into place can be a challenge.
The back-office dashboard is impressive, featuring customizable reports and the ability to track all your donors effectively.
There were some issued when I was trying to transfer the money back to the cause. It was a bit confusing to figure out how to access the raised money.
Everyone is so caring, cheerful, helpful, and capable. The response time is excellent and they listen to all my suggestions and put them on a list for developers to work on.
Unfortunately donations are tax deductible but most users will pay the difference in tax so that the organization can still raise the same.
Givebutter was a great auction platform that was very easy to use, they were very helpful when setting up and finalizing everything was all done by Givebutter.
Certain product features are limited (i.e. inability to customize certain fields and forms).
IT ALSO FREE - the best price for Nonprofits. We are currently using Givebutter for our annual gala, and love the functionality, easy integrations and helpful customer service.
Had trouble at first with adding the video but it ended up working out.
Melanie: Hi, I'm Melanie. I am one of the founders of Hearts for Honduras, and I would give Givebutter a four star rating. We used PayPal previously before using Givebutter, and what we found is it just really the cost of the fees was one of the big factors for us to look to change because we were going to get charged for every transaction. And so that was a big factor for us in finding something that passed on the fees, but a reasonable fee at that. Givebutter really is a platform that really supports nonprofits and does not charge us anything. So everything they do, we get to have a complete, basically a landing page where our participants can set up fundraising pages, we can fundraise for our upcoming trips, and also for our nonprofit in general. So just their overall support of nonprofits was a huge factor in being able to establish that, especially when you don't have very little budget to work with. So there is a little bit of a learning curve with Givebutter and just terms of playing around, how to set up your platform and set up your landing page. But once you get into the rhythm of it, it's pretty easy and it's easy to show others as well how to use. So that was a big... That's been kind of nice being able to teach our participants how to set up their own fundraising pages, but just a little bit of a learning curve when you're first starting off. So I would say that there's a lot of options out there. We did a lot of extensive research, compared the different platforms. Givebutter is right around the same in terms of the fees that they do charge for the processing of payments and fundraising dollars. They're relatively in that same ballpark of most. They're a little bit less. So that was a big factor. But really the big factor was the fact that there's no cost passed on to us to use the platform. So they raised their money completely through donations that donors make. So that was a huge factor for us in making that decision.
Agilon One Donor CRM
Givebutter
Top FeaturesAgilon One Donor CRM
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