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Serves mid to large organizations with the need to manage complex donor relationships. Typical customers have anywhere from 30,000 to over a million constituent records in their database.
Zeffy is the only zero-fee fundraising platform for nonprofits. Best suited for small and medium nonprofit organizations. Serving over 50,000 nonprofits across North America.
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
I do feel have many complaints. Sometimes I have trouble filtering when trying to find names but it could be my lack of expertise.
Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
Also non data entry staff refuse to learn the product and they complain about it not working.
I really enjoy the ease in which I can access prospect information from my phone. It's also easy to synch plans on my calendar.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.
The email production software is a little clunky. It is frustrating that the page doesn't move with the user (the WYSIWYG tool bar) and dropping images into place can be a challenge.
And, the customer service is so good that all of our questions were answered quickly and efficiently. We are very pleased with Zeffy.
Our event is $400 per registration, so the form defaulting to add another $40+ is very misleading and possibly upsetting to our registrants.
Our experience thus far has been outstanding. We love the ease of using it, our donors love how easy it is to set up their donation, and customer support has been outstanding.
I wish there were a way to add a zoom link to events registration forms, but I swear that's the only thing missing.
Zeffy does an amazing job keeping all of the information together in one place. They do not take out fees from the donations and everyone has been pleased with the sign up process.
The only struggle I have had is with the amount of time it is taking to transfer over my current donor list of 2,000 over to Zeffy.
Zeffy does not charge organization’s to utilize their platform, and they provide great support. They also provide wonderful free training and webinars.
I only wish we could use it for more services, but no doubt that will come.
Mandi: Hey, I'm Mandi. I'm a mentoring coordinator. I would give Simplyk a five out of five rating. For more ratings like this, click below. So we switched to Simplyk from CanadaHelps. We still use CanadaHelps, but the price of Simplyk is really one of the biggest things and also customer service very individualized, very friendly, very speedy, very quick. So Simplyk is more aligned. We can make it more streamlined with our website. It fits in better, very customizable. It is, again, like I said, very customer service-oriented, very individualized. So we have a person we can connect with and they can share screen and help us. And the ticketing, the ability to do everything together, it all just makes it almost seamless really. Simplyk was very easy to set up. Again, very individualized connection with our representative. They helped us set it up. They helped with any glitches. If we have an issue, we just email and within a day it's fixed whether we can do it ourselves or we need tech support. So very seamless, very user-friendly. Nothing else. The price of Simplyk is right, especially for non-profit. It is zero-cost to the organization. So with the amount of customer service and the price, that is probably a very no-brainer reason to switch, but also Canadian-based is important to us as well. And yeah, just really person-centered, which is what we do.
Agilon One Donor CRM
Zeffy
Top FeaturesAgilon One Donor CRM
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Zeffy
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