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Pest Control Companies who are focused on getting the best system for a reasonable price and who are focused on growth.
Having the ability for clients to log into their account and make billing changes helps the office staff greatly. Using tablets in the field is a great advantage as well.
The only trouble I have is the few times a week when I use it on my phone which can be difficult at times.
I love that it is internet based and I am able to log in anywhere. The functionality is a big improvement over the SA4 version.
It seems to me that RG is working awful hard on trying to stretch beyond their wheel-house.
Most of us like the fact we can see a good bit of the customers account information from the Customer Details screen without having to hop from tab to tab like in SA4.
The service, knowledge, product, cost and the people are sadly deteriorated to a company you absolutely DO NOT want to get involved with.
How easy it is to navigate the system, easy to setup accounts and take payment. I love how easy it is to communicate across the board with employees.
How complicated and glitchy things are, the nickel and diming for add ons and the sometimes negative attitude of tech support.
Overall, it is just a wonderful program that is easy to learn and figure out. Not many programs are like that.
I paid fees and charges to convert to Pocomos and had nothing to show for it. I emailed my Pocomos contacts and asked for a partial refund of my charges and I heard back from NO ONE.
Overall, it has been great. I know that it is still a work in progress but for the most part, it’s nice.
Links to the portal expire or do not work leaving my customers frustrated and angry. This has been extremely disappointing.
Super happy with the customer service. Help is literally a click away and they are always very helpful and responsive.
So it work with Google maps kind of, and then when you put a geo code in to make life easier. Nope it does not work and sends our techs to the wrong house.
This is a great company. Good customer service, good product, and it has only gotten better over the years.
The manual Geo-coding wasn't working either which was frustrating.
RealGreen
Top FeaturesPocomos
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