# Compare RealGreen vs Housecall Pro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Housecall Pro and RealGreen based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/78106-140363/Service-Assistant-vs-HouseCall-Pro --- # Housecall Pro vs RealGreen Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Housecall ProRealGreen2/4 selected [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.9 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) [## Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $79.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [2,736 reviews](#user-reviews) Positive 2,592 Neutral 69 Negative 75 [## RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.9 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) Starting Price $199.00/month Value-for-Money 3.6 Functionality 3.9 Ease of Use 3.9 Customer Service 3.8 Reviews Sentiment PM SS JS Based on [146 reviews](#user-reviews) Positive 104 Neutral 19 Negative 23 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,933 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Mobile Access 4.2 Scheduling 4.5 Billing & Invoicing 4.3 Quotes/Estimates 4.1 CRM 4.5 67%Fit Not enough reviews Feature ratings Mobile Access 3.7 Scheduling 3.7 Billing & Invoicing 4.0 Quotes/Estimates 3.6 CRM \-- User satisfaction User satisfaction 4.7 User reviews[2,736](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 3.9 User reviews[146](https://www.capterra.com/p/78106/Service-Assistant/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.6 Customer support 3.8 Price starts from Price starts from $79Flat Rate, Per Month - Free version - Free trial Price starts from $199Flat Rate, Per Month - Free version - Free trial Best for Best for Housecall Pro is a business solution that streamlines operations for plumbing, electrical, HVAC, carpet cleaning, housekeeping, handyman, locksmith, and other home service professionals. Best for We partner with companies across the green industry with 10+ employees. Our customers span everyone from small businesses to nationwide, multi-branch franchisors. ## User reviews Pros & cons KG Karen G. Office Manager > "I also appreciate the seamless integration between mobile and desktop versions, which helped streamline operations early on." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) KG Karen G. Office Manager > "Even worse, there’s no batch download option for the images stored in the system, which means I now have to manually download each image and use third-party tools to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) DM Devin M. Owner > "Easy to schedule clients and get invoice and payments done!" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140) KG Karen G. Office Manager > "Critical, established features break with no warning, and the support team (which is only available via web chat) often isn’t aware of the changes, let alone trained to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) RW Robert W. Operations Manager > "It was a good software with lots of functionality but limited in growth and scalability with slow updates being rolled out" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6830107) KG Karen G. Office Manager > "That’s the most disappointing part: not the bugs or even the missteps, but the unwillingness to listen to power users whose businesses rely on core functionality." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) ZG ZAch G. COO > "We had good training and I could always get a response if I had any questions." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222) VR Verified Reviewer associate > "There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6368533) Raul Antonio Z. Graduate > "I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265) FF Fernando F. CEO - IT Consultant > "Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048) AJ Aditya J. Developer > "Service companies may more easily manage their operations thanks to Housecall Pro's ability to streamline their workflow, from setting up appointments and dispatching..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436) FF Fernando F. CEO - IT Consultant > "I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048) Ronald Abilmar R. Marketing Manager > "I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5003283) KG Karen G. Office Manager > "Support frequently changes hands mid-conversation, making it difficult to resolve more complicated issues." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6803541) DM Devin M. Owner > "This has been the most streamlined version of software I’ve tried and is truly so simple." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7069140) HL Hunter L. General manager > "Its lack of managment outside service calls and its lack of growth and api intergrations." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6694378) RP Rose P. Owner > "Very user friendly, encompasses a lot of different tools into one platform and consistently adding more features to it at least quarterly." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782) AR Avery R. Owner > "They keep calling even after they assure me that I will no longer be on their call list, even last time I demanded that they remove me from their database and they didn't." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6573868) Jeremy F. Captain > "The software is very easy to use and it allows that's to customize each order specifically to the house is going to" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6475897) VR Verified Reviewer Reseller > "My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to do..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730) DR Dave R. Manager > "I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to the..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378) HJ Heather J. Owner > "Customer service got worse and worse." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7020311) IT Isaac T. Finance Manager > "Housecall Pro has elaborate invoicing solution for companies." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6257567) FF Fernando F. CEO - IT Consultant > "They made it to difficult to properly present my cumpany and services to potential customers." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6402048) HN Hallye N. OPERATIONS MANAGER > "Their customer service is great and timely as well as being a good value for the cost." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6865920) AH Adam H. Arborist > "They want to lock you in on monthly contract and not give you a way out ." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6451484) MH Monique H. Owner > "Easy access the ability to sign people up into later payments for your business" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6572487) KE Kevin E. Piano tech > "It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6403431) PZ Patrick Z. Owner Operator > "Everything is very user friendly after a little bit of practice and it really helps keeps all my clients data organized." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061) VR Verified Reviewer Reseller > "This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4768730) ZG ZAch G. COO > "Customer support is really good." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___7056222) MS Michael S. Owner > "Spent my time, never received what was offered, already received 5 more calls trying to sell me again." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6413983) RP Rose P. Owner > "This has proven to be a great move for us because they have added features that have greatly improved the software over the years." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611782) VR Vicki R. CSR and dispatch > "Need better support. When they don't have an answer or the problem or issue has not been addressed, they promise to bring it to the attention of ...." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6611523) PZ Patrick Z. Owner Operator > "I love the way that you can process payments easily through the app." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061) DR Dave R. Manager > "The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6191378) JD Jammi D. owner > "what makes housecall pro standout is the customer management with invoicing,date and time of service needed" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005) JB Jessica B. Office Manager > "The cost is high and all reviews say that support is not helpful after signing up." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6738303) PZ Patrick Z. Owner Operator > "Housecall Pro has an amazing customer service team and there is always someone to respond to questions." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061) CB Cal B. HVAC and plumbing > "worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a mess.it..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4873079) PZ Patrick Z. Owner Operator > "HouseCallPro is a wonderful product for the blue collar service industry." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6658061) LS Lindsey S. Manager > "I don't like the app, I prefer using this on a desktop but that is just user preference." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6602806) ZH Zach H. Operations Manager > "Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___5045894) BM Baltazar M. Web side > "They leave you waiting and they don't even have the kindness to call." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6442195) JD Jammi D. owner > "overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6043005) GL Garrett L. Estimation Manager > "Some more complicated functionality must be done on a regular computer, and the schedule can get convoluted and quite hard to read" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4794487) Raul Antonio Z. Graduate > "It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do so." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4951265) AJ Aditya J. Developer > "In comparison to other business management software, Housecall Pro can be somewhat pricey, especially for small enterprises that might not need all of its capabilities." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4717436) DN Debbie N. Manager > "Housecall Pro offers a range of features and services that make it a popular choice among service providers, including mobile access, online booking, real-time scheduling,..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901) VR Verified Reviewer Owner > "In addition they waited until I had already processed over $6000 in CC payments before asking for my EIN number as well as my contractors license number only to tell me..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___3654539) KP Kayla P. Estimator > "I love how easy it is to create estimates in the field" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6721598) TV Taurino V. Owner > "There is a flaw, the mobile version does not always work and pull up all information for example jobs or estimates i have to locate customer and hit history due to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4372572) TC Tuna C. Marketing Director > "It is a user-friendly application that can take the role of a Swiss army knife in its field, which can perform many operations, and does this role in the best way." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3978847) SB Steve B. Ceo > "The only complaint i ever had was that i had to make multiple different estimates for one customer and i had to send them individually. But now there are option tabs to..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3843496) AR Andrew R. Chief Operations Officer > "Outstanding product that has allowed our business to flourish as a top certified partner, providing a valuable scheduling key to our business model." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3513139) JS JonPaul S. owner > "HCP Said that they have no way of telling me when the exact date change was or a way to forward the emails sent to customers in the time frame so I can limit the amount of..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587) JA James A. Administrator > "Housecall Pro stands out as a robust business management solution for home service professionals" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6023256) JS JonPaul S. owner > "Things that make sense on a google platform are nixed in the HCP board room. And my main complaint: emails to clients are sent from HCP and the Pros are not even sent a..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587) SP Sheri P. Owner > "The ease of use and options and endless new items!" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6713844) DR Derek R. Owner > "The online scheduling option seems like it could be a good feature, but our company doesn't use it much and the times we have used it, the emails just got lost or..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3982698) AR Alexis R. Plumber > "Customer service was always great and helpful." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6677473) JO Justin O. Owner > "My last attempt featured online chatting with someone who went home a few minutes into our session and allegedly transferred me to a new person that left me on hold for..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3449993) DG Dylan G. Plumber > "It was very simple and easy to use." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6630981) JK James K. owner > "The service plan module is too rigid, and the other features (sales proposal tool, etc) have to be accessed through the browser version and not the app." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3521273) JM Jaroth M. Student > "I love the way that you can program or modify the software to make a great work with it, I like the functions and the tools that this software provide us to work, and o..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3497122) DM Drywall M. Owner > "Data transfer from previous crm was completly useless, transferred numbers that are way off and messed up our quickbooks account." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3812594) Femi M. Head of procurement > "Really exceptional software i will recommend to my colleagues." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6360631) DH Doug H. iwner > "I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time" [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___6007961) SM Scott M. Owner > "Comprehensive and easy to implement." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___6341321) DN Debbie N. Manager > "Finally, some users may find the platform's mobile app to be a bit buggy and prone to crashes, which can be frustrating for those who rely on it heavily." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4550901) PW Peter W. CRM user > "No insane per client rates, no wild addon costs, simply bundles that are level rate, reasonable, and well OK for the financial plan of even the littlest home..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4410549) JS JonPaul S. owner > "There is no way to quickly search for jobs and clients from the main page using key word." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587) VR Verified Reviewer Director > "I enjoy how smooth the app is to use genrally-for tier pricing this app is almost exclusively designed for that feature.-billing and pricing can be quite convenient-app..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#GetApp___4508385) JH Jean H. Office Manager > "When an estimate is sent via email, there is no option to be notified if the email did not go through." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4539910) Ryan T. Managing Partner > "HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3582870) SK Sabrena K. co-owner > "On mobile app, difficult for our techs to determine history of a job address, when customer has many locations. And wish there was a quick link from HCP to specific..." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3431879) VR Verified Reviewer Office Manager > "You can reach customer service via email quickly." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4783142) RS Rachel S. Operations Manager > "There were a few features that were missing for us as a landscaping business and therefore we had to switch softwares." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___4213420) AR Andrew R. Chief Operations Officer > "Houscall Pro offers the power and packaging of a large CRM/FSM at a fraction of the price point." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#Capterra___3513139) JS JonPaul S. owner > "Somehow during the change some profane words were written in the license box and then were saved." [See full review](https://www.capterra.com/p/140363/HouseCall-Pro/#SoftwareAdvice___4544587) [View Reviews](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) PM Pranjal M. Key Account Manager - Enterprises > "I liked that it is an all-in-one platform which offers features like scheduling, routing and..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171) MS Missy S. Customer service representative > "Ie prepay letters not matching prepay amount, charging for each measuring license while also..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719549) SS Shivam S. IT Consultant > "It helps run a business easily with tools for scheduling, payments, and marketing." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209) JO Jamie O. Customer Service Director > "What I like the least about Real Green is not being able to schedule one job over multiple days." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7089852) JS Jaden S. Office Manager > "What I like most is how it has helped our business grow and to schedule, invoice, and record..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677421) MN Mark N. President > "I had been holding out moving to SA5 for a year because I heard of these issues from a friend..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___7043117) PM Pranjal M. Key Account Manager - Enterprises > "Also, offers robust CRM features, and provides detailed analytics and reporting." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171) BL Benjamin L. Owner > "Following this, I received a legal demand letter from the company's legal representation,..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7056600) JA Jordan A. Owner > "SA5 give me access to everything needed to keep my business organized and keep my customers..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676083) GM Gary M. Office Support > "The only con that I can think of is that when it comes to the notes for techs and customers,..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676082) NT Neil T. Owner > "I like the Routing, weather capture, and price chart features the best." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6546918) PM Pranjal M. Key Account Manager - Enterprises > "There are some sync issues occasionally and customization options are also limited as compared..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171) CH Chris H. IT General Manager > "It’s ability to do all kinds of things and help automate our business as much as possible" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676106) SB Stephanie B. VP office admin > "Having to add them into the service price and not being able to separate from check paying..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676172) KB Karli B. Office Manager > "Overall RealGreen has been exactly what we have needed and gave us the tools to move our..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676101) JK Justin K. owner > "Cant send an estimate - very simply put you cannot send an email or text with an estimate." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6716013) SS Shivam S. IT Consultant > "It makes business tasks like scheduling and payments easier." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209) CC Chris C. Owner > "They constantly market additional services to us when the can’t really manage the services they..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248) AK Abhishek K. Manager > "This application this best and smooth running tool everything in one place best customer..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6845894) SS Sophie S. CSR Lawn Care > "It makes out job difficult when experiencing outages or delays in updating." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6410062) AR Aniston R. Customer Service > "It is simple to use and I feel like many people can get the hang of it." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7089854) ES Erin S. Customer Service Representative > "It seems that there is some sort of outage about once per month, often lasting just a few..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6399693) AM Archie M. Senior technician > "How good the routing system is and how it saves me time when working" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677367) WS WAYNE S. President > "The billing department will not return your calls on incorrect Bills" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6407057) AL Alexa L. Office manager > "That I can do everything almost in one platform. And if not, they partnered with some great..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6568100) VF Veronica F. office manager > "We have had a lot of outages/crashes this year that had caused our office a lot of catch up..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443393) MJ Matt J. VP of IT > "We’ve had some bumps in the road this last year, but are stabilizing the relationship." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678957) AS Aubrey S. Account Manager > "Occasionally there are some glitches with information not saving." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6449284) CC Chris C. Owner > "Real green is good for maintaining your customer base" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248) AV April V. Office Manager > "Sometimes it is frustrating to not know all of the ways I can use RG...I like to thoroughly..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6456062) JB Jeanie B. Office manager > "It has been great to work with this company, besides the bugs they seem to always want to help..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719413) CK Coree K. Manager > "Too many windows to open for a simple task to be completed. " [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443431) BP Ben P. Owner > "The invoicing is nice and routing makes it easier then" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6545870) GP Gary P. President > "Once a check is mailed I don't see it clear for 10-16 days." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6451604) ST Scott T. General Manager > "It's been good, we have really experimented with it on a couple of dummy accounts and found..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6378173) SS Shivam S. IT Consultant > "Starting the system can be slow and tricky for new users." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209) JM Josh M. Branch Manager > "Routing is great and helps get the right guys to the right place" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569403) EN Earl N. Owner > "Then when we finally were able to test it, we were informed that even as administrators we..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___4751726) ZA Zach A. Service Manager > "I use it majority of the time on a computer, which is great." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569291) MJ Matt J. VP of IT > "Data services are expensive and slow. " [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678957) VB Valerie B. Receptionist > "The gentlemen was professional and fixed the problem with my email swiftly." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6578189) RM Reina M. Marketing Manager > "Sometimes tech support can be difficult to reach." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677499) MB Matt B. Division Director > "Only using RealGreen for about a year and a half, I find the platform easy to use and customer..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676085) JK Jamie K. manager > "Printing doesn't line up correctly on their own pre-printed forms, and does not look..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6204242) LH Larry H. president > "we really love customer history able to route easily" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676278) AL Alexa L. Office manager > "Sometimes tech-support cannot be very helpful" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6568100) CP Crystal P. Gm > "I’ve used it for over 10 years so I am able to navigate well" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676084) ML Michael L. Owner > "They basically stole $20,000 from me and could have cared less." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6528098) BO Bryanna O. Receptionist > "RealGreen is pretty much the backbone to our company." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443280) NR Nathan R. Owner > "When problems arise, solutions are hard to find." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677341) DC Danielle C. Office Manager > "I like the simplicity of receiving answers to my problems." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6573892) JK Justin K. owner > "Very expensive CRM that cant do what a CRM should do:" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6716013) VB Valerie B. Receptionist > "The call for help was responded to in a timely manner." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6578189) AC Andy C. Director of Analytics > "Very long learning curve for new user bc it’s so non intuitive." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6543611) MS Missy S. Customer service representative > "Generally real green is very user friendly and works well for our company." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719549) HL Hollis L. Owner Diagnostic Specialist > "The overall cost seems to outweigh the benefit." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676231) AL Ambir L. Sprinkler lead > "When you set up a customer or services, it’s easy to follow along with." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676099) BS Brandon S. Office Manager > "Some reports seem inaccurate" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678221) CK Coree K. Manager > "Overall experience is good with RG. Wish there were just a few more options as stated before. " [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443431) GP Gary P. President > "Payments take forever to post." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6451604) ES Erica S. Corporate Office Manager > "That I found something new from each class." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678946) MC Michael C. Operations manager > "I haven't had anything that has kept me from being productive yet." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676094) VW Valentino W. Service Logistics > "Overall positive, very responsive, do wish responses were more timely." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676108) HL Hollis L. Owner Diagnostic Specialist > "It has honestly been a little frustrating through implementation but ha" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676231) GF Gisele F. Founder and Head of Brand > "RealGreen is cheap to subscribe and deploy" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6699468) BG Beverly G. Office Manager > "It's not "always" as user friendly as we would like on some things and cannot control a..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6180792) SS Shanoah S. Director of Administraion > "The new system is much more user friendly." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6456496) RV Rick V. President > "they never call back." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569195) SG Shawn G. Owner > "I don’t use the software to its full potential yet but I appreciate it having expanded features..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6180828) JA Jesse A. Lawn Care Technician > "Mobile live shut downs are a pain!" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107) DH Dave H. Owner > "Had a lot of features and would work well but only for specific industries and if company does..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6063786) CB Clint B. Owner > "The refund problems." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569413) BO Bryanna O. Receptionist > "RealGreen support team has been very helpful and knowledgeable." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443280) CB Clint B. Owner > "The payment problems." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569413) JA Jesse A. Lawn Care Technician > "Great tech support and awesome speakers." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107) EG Eric G. CSR data entry > "Love the system but not your support team" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677219) BP Ben P. Owner > "Software is good, price is ok, I would like to see a desktop version" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6545870) CC Chris C. Owner > "Real Green tech support is terrible" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248) JM Justin M. Owner > "I am new to SA5 and have really utilized the support." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6576589) JA Jesse A. Lawn Care Technician > "Please fix this!" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107) [View Reviews](https://www.capterra.com/p/78106/Service-Assistant/reviews/) ## User interface 4.68 (2,736) 3.94 (146) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Housecall Pro 33/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/140363/HouseCall-Pro/#features) RealGreen Top features 34/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/78106/Service-Assistant/#features) ### Recognition No recognitions have been awarded to Housecall Pro No recognitions have been awarded to RealGreen ### Deployment & support Housecall Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RealGreen Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Housecall Pro - By Housecall Pro - Located in United States - Founded in 2013 RealGreen - By WorkWave - Located in United States - Founded in 1984 ## Popular Comparisons [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $79/month Price $29/month 4.5 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/140363-153140/HouseCall-Pro-vs-Connecteam) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) $199/month Price $39/month 3.9 Features 4.3 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/78106-127994/Service-Assistant-vs-Jobber) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) $79/month Price $39/month 4.5 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-140363/Jobber-vs-HouseCall-Pro) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) vs [LawnPro](https://www.capterra.com/p/105508/LawnPro/)[4.65 (186)](https://www.capterra.com/p/105508/LawnPro/reviews/) $199/month Price $39/month 3.9 Features 4.5 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/78106-105508/Service-Assistant-vs-LawnPro) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/) $79/month Price Contact vendor for pricing 4.5 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/140363-153475/HouseCall-Pro-vs-FieldPulse) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) $199/month Price Contact vendor for pricing 3.9 Features 4.2 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/78106-150053/Service-Assistant-vs-ServiceTitan) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [Kickserv](https://www.capterra.com/p/122541/Kickserv/)[4.42 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) $79/month Price $60/month 4.5 Features 4.1 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/122541-140363/Kickserv-vs-HouseCall-Pro) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) vs [Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[4.08 (139)](https://www.capterra.com/p/122075/Service-Autopilot/reviews/) $199/month Price $49/month 3.9 Features 4.0 3.9 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/78106-122075/Service-Assistant-vs-Service-Autopilot) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[4.27 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) $79/month Price $245/month 4.5 Features 4.1 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135788-140363/Service-Fusion-vs-HouseCall-Pro) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) vs [SingleOps](https://www.capterra.com/p/176935/SingleOps/)[4.41 (107)](https://www.capterra.com/p/176935/SingleOps/reviews/) $199/month Price $200/month 3.9 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/78106-176935/Service-Assistant-vs-SingleOps) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) vs [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) $79/month Price Contact vendor for pricing 4.5 Features 4.2 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/140363-150053/HouseCall-Pro-vs-ServiceTitan) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) vs [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.21 (940)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/) $199/month Price Contact vendor for pricing 3.9 Features 3.3 3.9 Ease of Use 3.4 [View full comparison](https://www.capterra.com/compare/72551-78106/Fleetmatics-Work-vs-Service-Assistant)