# Compare RealGreen vs FieldRoutes 2026 | Capterra > Unsure of what to choose? Check Capterra to compare FieldRoutes and RealGreen based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/78106-146076/Service-Assistant-vs-FieldRoutes --- # FieldRoutes vs RealGreen Features and Cost Comparison Last updated May 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FieldRoutesRealGreen2/4 selected [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.3 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.9 (148)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) [## FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.3 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) Starting Price $350.00/month Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment KH EM LS Based on [402 reviews](#user-reviews) Positive 338 Neutral 36 Negative 28 [## RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.9 (148)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) Starting Price $199.00/month Value-for-Money 3.6 Functionality 3.9 Ease of Use 3.9 Customer Service 3.7 Reviews Sentiment CH PM SS Based on [148 reviews](#user-reviews) Positive 104 Neutral 19 Negative 25 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,024 reviews from pest control software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Job Scheduling 4.3 Customer Database 4.3 Mobile Access 4.0 Billing & Invoicing 4.2 Scheduling 4.2 76%Fit Feature ratings Job Scheduling 4.1 Customer Database 4.6 Mobile Access 3.7 Billing & Invoicing 3.9 Scheduling 3.7 User satisfaction User satisfaction 4.3 User reviews[402](https://www.capterra.com/p/146076/FieldRoutes/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.1 Customer support 4.2 User satisfaction 3.9 User reviews[148](https://www.capterra.com/p/78106/Service-Assistant/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.6 Customer support 3.7 Price starts from Price starts from $350Other, Per Month - Free version - Free trial Price starts from $199Flat Rate, Per Month - Free version - Free trial Best for Best for FieldRoutes is designed for field service businesses of all sizes looking to grow their operation, add efficiencies, and make life easier for themselves and their customers. Best for We partner with companies across the green industry with 10+ employees. Our customers span everyone from small businesses to nationwide, multi-branch franchisors. ## User reviews Pros & cons KH Kurt H. Customer service rep > "Between scheduling, routing, customer communication, invoicing, and reporting tools, it has become an important part of keeping our business..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698) DR David R. Owner > "I am able to set up customer payments the way the customer, and company, want and the system take care of the rest. Because this isn't the first..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151064) EM Engel M. sales agent > "I liked being able to easily review customer accounts, service history, scheduling, technician notes, recurring services, invoicing, and asset..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150700) SR Shannon R. Administrative Assistant > "Every time you link or unlink an account, you have to move an invoice & then get 3 invoice numbers instead of one & it can be extremely..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150330) LS Luis S. Training and Quality > "It helps streamline scheduling, routing, billing, and customer management, making daily operations more organized and efficient." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150617) LC Landon C. Operations Coordinator > "Switching between groups on the left side of the routes screen is always laggy, visual grouping often doesn't load without refreshing the page..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150435) LS Luis S. Training and Quality > "The mobile app and automation features are especially useful for technicians and office staff. While there can occasionally be minor system..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150617) AH Angela H. Dispatch Lead > "However, these limitations are creating extra administrative work, slowing down reporting, and making it harder to make fast operational..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150679) KH Kurt H. Customer service rep > "It has helped improve scheduling, routing, invoicing, and customer management while keeping our operations organized and efficient." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698) LW Lucinda W. Office > "It is kind of slow - when your calls are "timed" its frustrating; seems to have glitches that effect customer payments/ invoicing when applying..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7177621) KH Kurt H. Customer service rep > "Overall, FieldRoutes is a solid investment for service companies looking for a dependable, feature-rich system that improves workflow, customer..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698) TB Tim B. Owner > "The cost of Field routes is the biggest con. Although it does everything we need it to do, we continue to have conversations about the future..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150309) SG Sylvia G. Office Assistant > "I appreciated how much time the automation features saved and how accessible important information was for both office staff and technicians...." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420) SD Sarah D. Customer Contact Represenative > "sometimes there are glitches in the system which makes it complicated when scheduling customers and appointments" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151407) KH Kurt H. Customer service rep > "The routing and scheduling tools help keep everything organized and efficient, which saves time and improves customer service." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698) EN Ethan N. Owner > "The software is not the most intuitive software, and it can be difficult at times to track down issues that arise in the system." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150501) JE Jennifer E. Office Manager > "Customer communication – Automatic appointment reminders, invoices, and service notifications save a lot of office time." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150406) HE Howard E. Owner > "Expensive, and it cost me money when a customer uses the system to send emails, texts, or calls to me... " [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150519) RT Ryan T. Director of Operations > "Tracking products used, scheduling, invoicing, and features are all a breeze once you learn the system." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150482) JH Jenny H. Customer Service Representative > "It was way too condensed, way too surface level & in my opinion should be taught by people who actively use the program not the folks that..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151487) IL Isaac L. Co-Owner > "Home service is great for subscription models & this is what it provides for us well, so it fits our business and our needs to execute." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150455) EM Engel M. sales agent > "Some features also take multiple steps to complete, which can make certain tasks less efficient than they could be." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150700) CC Chris C. Owner > "The extra features, the stat tracking, the competitions, the support, the simplicity and just all of it." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150867) SG Sylvia G. Office Assistant > "I also noticed that occasional updates or changes in the layout could make certain features harder to find at first." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420) JL Jonah L. Admin > "It makes it very easy to keep track of customers and leads, asset management has improved because of that, and the UI is overall user-friendly." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152566) EN Ethan N. Owner > "There were things promised to me during the onboarding process that never got delivered on, or were not what was explained to me when I was..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150501) DM Dennis M. President > "If I could combine what I love about my old CRM into field routes and make it way more user-friendly, I would. And make a mint as well." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150367) CC Chris C. Owner > "Quite expensive for small companies, I've been a small company, under 500 customers for a fee years now, and it's costing me about $364/mo." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150867) JL Jonah L. Admin > "Their API and Triggers in particular make it easy to pull custom reports or to integrate our other software." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152566) JC Jose C. owner > "Makes it hard for custom, one-off jobs." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150825) KH Kurt H. Customer service rep > "The platform makes it easy to manage technicians, appointments, and customer information all in one place." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698) LC Laura C. Dispatch Specialist > "The lagging when moving appointments has been problematic." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150673) LM Laura M. Operations Manager > "I love being able to customize employees' dashboards to fit their role in the company." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150434) MT Mathewe T. Owner > "The learning curve for using all of the Fieldroutes can seem daunting." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150498) SG Sylvia G. Office Assistant > "The automation features made it easier to stay on top of appointments and follow ups without missing important details." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420) LM Laura M. Operations Manager > "There's a lot that the reporting can do, but there's a lot it's missing as well." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150434) HK Halene K. OFFICE MANAGER > "This program has simplified my day-to-day operations with my pest control company." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150521) CL Chloe L. Customer Service Representative > "I have worked with many scheduling platforms, similar to this, and they have always lacked proficiency." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150419) RF Renee F. pest representive > "Its easy to schedule appointments and add information to the appointment so tech can see what needs to be completed" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150464) IL Isaac L. Co-Owner > "Customer support/service lacks at times." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150455) LC Landon C. Operations Coordinator > "It really helps us visualize our technicians' routes in a simple, intuitive way." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150435) JR Jace R. Dispatcher > "Auto optimizing is sometimes the worst." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150319) DM Donald M. Sales Consultant > "Overall, it is a very useful database that helps locate and find information on all of my customers." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150339) BB Brandi B. Collections > "Just learning a new program can sometimes be a little challenging." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151039) QH Quincey H. owner operator pest control > "very user friendly for me and the customers, it takes all the guess work out of it for me, it saves me money on a secretary right now until i..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150602) PW Philip W. Office > "the fact you prompted this review over the alert and task bar option so i had to complete it to do my job. If you want people to review you dont..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5096175) SS Staci S. Office Manager > "We have only been using Field Routes since October 2025 and it has helped us Decrease the Office Staff." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150436) SR Shannon R. Administrative Assistant > "It was never really explained in any training forum." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150330) LC Laura C. Dispatch Specialist > "I wish there was intro to using the software classes so that new users can learn and train and use it to its full ability." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150673) KR Ken R. owner > "just the lack of support when its needed not two to three days later if they ever call back at all no one ever answers the phone" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6592664) DB Daniel B. Owner > "Overall it's been great, decently fast response time when I've had issues, great for intended purpose for our residential services" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150502) GS Gabriel S. Partner > "The product looks good and it has all the features you could want. But not having the proper training for them makes it all useless." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021) CL Chloe L. Customer Service Representative > "With its quick response time, simple yet effective layout, and efficient organization it is the ideal platform." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150419) FC Fabricio C. Owner > "Also customer info is terrible if something goes wrong outside "how I do this or that" Lastly, if you want out, they they weeks to give you your..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981) DB Daniel B. Owner > "I've been on FieldRoutes for 10+ years and I've liked how seamless the sales process is for adding customers." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150502) FC Fabricio C. Owner > "They said they did but when I updated my email in the software, their accounting department didn't get updated Meanwhile, I lost customers due..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981) LC Laura C. Dispatch Specialist > "I like the rescheduling aspect of it, it makes relocating jobs a lot easier." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150673) JW Jared W. Owner > "Not being able to run a business for three days because customer service won't get me back into my account after they have been paid is..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212) JK Jason K. Service Manager > "FieldRoutes is user friendly, intuitive and multi-featured. Both the desktop and mobile app work smoothly" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150382) FC Fabricio C. Owner > "On top of it all, they duplicate info AND FIELD ROUTES IS KNOWN FOR MAKING DIFFICULT TO TRANSFER TO A NEW SOFTWARE...." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981) SR Shannon R. Administrative Assistant > "I love the map features so we know we are not going out of the way & keeping all the routes right in line." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150330) GS Gabriel S. Partner > "We were given no training WDO reports." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6438021) JC Jay C. Service Manager > "Scheduling and features make my job easier to manage my Teams." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7151101) LH Lexi H. Office manager > "The app isn't as functional when trying to view or edit or search for customers." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023) KJ Kendall J. Director of Operations > "The layout I see on the computer, I want my smart phone to match." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150348) HP Hannah P. Owner/manager > "This company has been in violation of its contract with me since the beginning of the contract. When I tried to resolve the issue, I was replied..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___5078357) EM Engel M. sales agent > "It improved efficiency throughout the day and simplified follow-ups and account management." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150700) JM Justin M. Technician > "Their payment set up is very odd." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#SoftwareAdvice___6743056) SG Sylvia G. Office Assistant > "My overall experience with FieldRoutes has been positive because it helped make daily operations more organized and efficient." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420) YB Yudy B. V.P > "Credit card fees/Went down for 2 days/glitches sometimes." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6281096) SG Sylvia G. Office Assistant > "The system improved workflow and helped keep the business running more smoothly overall." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150420) FC Fabricio C. Owner > "They sent an email, now is functional but by then my access is locked out again9)" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4978981) OG Ovidio G. Dispatch manager > "the convenience it offers for handling operations in general, shceduling works easy and very smoothly" [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152717) JW Jared W. Owner > "It's unfortunate because the software is awesome, albeit a little pricey, but customer service just ruins the experience for me." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___6317212) KH Kurt H. Customer service rep > "The invoicing features are another huge benefit." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150698) BS Brian S. Owner > "The thing that is the most frustrating to me is how this software still seems totally built for pestcontrol businesses, and if you aren't in..." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3766296) MT Mathewe T. Owner > "Since switching to Fieldroutes as our CRM, our day to day has run much smoother." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7150498) LH Lexi H. Office manager > "We are a pest service industry that does not have subscriptions." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___4968023) JL Jonah L. Admin > "We've never had any security issues which has been great. And the value for what we pay is a lot better than our previous software." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___7152566) TG Tracy G. Office Manager > "The online customer portal continues to have ongoing issues - customer unable to access, unable to make online payments, etc." [See full review](https://www.capterra.com/p/146076/FieldRoutes/#Capterra___3778502) [View Reviews](https://www.capterra.com/p/146076/FieldRoutes/reviews/) VR Verified Reviewer Administrative Assistant > "Dynamic routing and measuring property options were enticing, and potentially useful (if the..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7130138) TB Tyler B. Manager > "Tech support is terrible, cant get ahold of account managers, New SA5 and new mobile live 2.0..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7147507) PM Pranjal M. Key Account Manager - Enterprises > "I liked that it is an all-in-one platform which offers features like scheduling, routing and..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171) MS Missy S. Customer service representative > "Ie prepay letters not matching prepay amount, charging for each measuring license while also..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719549) SS Shivam S. IT Consultant > "It helps run a business easily with tools for scheduling, payments, and marketing." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209) JO Jamie O. Customer Service Director > "What I like the least about Real Green is not being able to schedule one job over multiple days." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7089852) JS Jaden S. Office Manager > "What I like most is how it has helped our business grow and to schedule, invoice, and record..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677421) MN Mark N. President > "I had been holding out moving to SA5 for a year because I heard of these issues from a friend..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___7043117) PM Pranjal M. Key Account Manager - Enterprises > "Also, offers robust CRM features, and provides detailed analytics and reporting." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171) GM Gary M. Office Support > "The only con that I can think of is that when it comes to the notes for techs and customers,..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676082) JA Jordan A. Owner > "SA5 give me access to everything needed to keep my business organized and keep my customers..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676083) BL Benjamin L. Owner > "Following this, I received a legal demand letter from the company's legal representation,..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7056600) TB Tyler B. Manager > "The SA4 and old mobile app was great simple and well run." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7147507) PM Pranjal M. Key Account Manager - Enterprises > "There are some sync issues occasionally and customization options are also limited as compared..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171) NT Neil T. Owner > "I like the Routing, weather capture, and price chart features the best." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6546918) SB Stephanie B. VP office admin > "Having to add them into the service price and not being able to separate from check paying..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676172) CH Chris H. IT General Manager > "It’s ability to do all kinds of things and help automate our business as much as possible" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676106) JK Justin K. owner > "Cant send an estimate - very simply put you cannot send an email or text with an estimate." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6716013) KB Karli B. Office Manager > "Overall RealGreen has been exactly what we have needed and gave us the tools to move our..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676101) VR Verified Reviewer Administrative Assistant > "dollars spent, completely unable to use it. " [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7130138) SS Shivam S. IT Consultant > "It makes business tasks like scheduling and payments easier." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209) CC Chris C. Owner > "They constantly market additional services to us when the can’t really manage the services they..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248) AR Aniston R. Customer Service > "It is simple to use and I feel like many people can get the hang of it." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7089854) SS Sophie S. CSR Lawn Care > "It makes out job difficult when experiencing outages or delays in updating." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6410062) AM Archie M. Senior technician > "How good the routing system is and how it saves me time when working" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677367) ES Erin S. Customer Service Representative > "It seems that there is some sort of outage about once per month, often lasting just a few..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6399693) AL Alexa L. Office manager > "That I can do everything almost in one platform. And if not, they partnered with some great..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6568100) WS WAYNE S. President > "The billing department will not return your calls on incorrect Bills" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6407057) MJ Matt J. VP of IT > "We’ve had some bumps in the road this last year, but are stabilizing the relationship." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678957) VF Veronica F. office manager > "We have had a lot of outages/crashes this year that had caused our office a lot of catch up..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443393) CC Chris C. Owner > "Real green is good for maintaining your customer base" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248) AS Aubrey S. Account Manager > "Occasionally there are some glitches with information not saving." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6449284) JB Jeanie B. Office manager > "It has been great to work with this company, besides the bugs they seem to always want to help..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719413) TB Tyler B. Manager > "Very frustrating for the outrageous price." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7147507) BP Ben P. Owner > "The invoicing is nice and routing makes it easier then" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6545870) AV April V. Office Manager > "Sometimes it is frustrating to not know all of the ways I can use RG...I like to thoroughly..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6456062) ST Scott T. General Manager > "It's been good, we have really experimented with it on a couple of dummy accounts and found..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6378173) CK Coree K. Manager > "Too many windows to open for a simple task to be completed. " [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443431) JM Josh M. Branch Manager > "Routing is great and helps get the right guys to the right place" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569403) GP Gary P. President > "Once a check is mailed I don't see it clear for 10-16 days." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6451604) ZA Zach A. Service Manager > "I use it majority of the time on a computer, which is great." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569291) SS Shivam S. IT Consultant > "Starting the system can be slow and tricky for new users." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209) VB Valerie B. Receptionist > "The gentlemen was professional and fixed the problem with my email swiftly." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6578189) MJ Matt J. VP of IT > "Data services are expensive and slow. " [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678957) MB Matt B. Division Director > "Only using RealGreen for about a year and a half, I find the platform easy to use and customer..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676085) RM Reina M. Marketing Manager > "Sometimes tech support can be difficult to reach." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677499) LH Larry H. president > "we really love customer history able to route easily" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676278) JK Jamie K. manager > "Printing doesn't line up correctly on their own pre-printed forms, and does not look..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6204242) AK Abhishek K. Manager > "This application this best and smooth running tool everything in one place best customer..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6845894) AL Alexa L. Office manager > "Sometimes tech-support cannot be very helpful" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6568100) CP Crystal P. Gm > "I’ve used it for over 10 years so I am able to navigate well" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676084) ML Michael L. Owner > "They basically stole $20,000 from me and could have cared less." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6528098) BO Bryanna O. Receptionist > "RealGreen is pretty much the backbone to our company." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443280) NR Nathan R. Owner > "When problems arise, solutions are hard to find." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677341) DC Danielle C. Office Manager > "I like the simplicity of receiving answers to my problems." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6573892) JK Justin K. owner > "Very expensive CRM that cant do what a CRM should do:" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6716013) VB Valerie B. Receptionist > "The call for help was responded to in a timely manner." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6578189) AC Andy C. Director of Analytics > "Very long learning curve for new user bc it’s so non intuitive." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6543611) MS Missy S. Customer service representative > "Generally real green is very user friendly and works well for our company." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719549) HL Hollis L. Owner Diagnostic Specialist > "The overall cost seems to outweigh the benefit." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676231) AL Ambir L. Sprinkler lead > "When you set up a customer or services, it’s easy to follow along with." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676099) BS Brandon S. Office Manager > "Some reports seem inaccurate" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678221) CK Coree K. Manager > "Overall experience is good with RG. Wish there were just a few more options as stated before. " [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443431) GP Gary P. President > "Payments take forever to post." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6451604) ES Erica S. Corporate Office Manager > "That I found something new from each class." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678946) MC Michael C. Operations manager > "I haven't had anything that has kept me from being productive yet." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676094) VW Valentino W. Service Logistics > "Overall positive, very responsive, do wish responses were more timely." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676108) HL Hollis L. Owner Diagnostic Specialist > "It has honestly been a little frustrating through implementation but ha" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676231) GF Gisele F. Founder and Head of Brand > "RealGreen is cheap to subscribe and deploy" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6699468) BG Beverly G. Office Manager > "It's not "always" as user friendly as we would like on some things and cannot control a..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6180792) SS Shanoah S. Director of Administraion > "The new system is much more user friendly." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6456496) RV Rick V. President > "they never call back." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569195) SG Shawn G. Owner > "I don’t use the software to its full potential yet but I appreciate it having expanded features..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6180828) JA Jesse A. Lawn Care Technician > "Mobile live shut downs are a pain!" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107) DH Dave H. Owner > "Had a lot of features and would work well but only for specific industries and if company does..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6063786) CB Clint B. Owner > "The refund problems." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569413) BO Bryanna O. Receptionist > "RealGreen support team has been very helpful and knowledgeable." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443280) CB Clint B. Owner > "The payment problems." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569413) JA Jesse A. Lawn Care Technician > "Great tech support and awesome speakers." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107) EG Eric G. CSR data entry > "Love the system but not your support team" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677219) [View Reviews](https://www.capterra.com/p/78106/Service-Assistant/reviews/) ## User interface 4.29 (402) 3.90 (148) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features FieldRoutes 32/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Client Portal - CRM - Customer Database - Customer History - Customizable Reports - Customizable Templates - Dispatch Management - Drag & Drop - Electronic Payments - Electronic Signature - Email Management - Employee Management - Fleet Management - For Pest Control Companies - Generative AI - GPS - Inventory Management - Job Management - Job Scheduling - Job Tracking - Mobile Access - Mobile Signature Capture - Multi-Location - Pest Activity Tracking - Pesticide Usage Tracking - Property Layouts - Quotes/Estimates - Real-Time Reporting - Reminders - Reporting & Statistics - Routing - Scheduling - SMS Messaging - Technician Management - Third-Party Integrations - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/146076/FieldRoutes/#features) RealGreen Top features 42/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Client Portal - CRM - Customer Database - Customer History - Customizable Reports - Customizable Templates - Dispatch Management - Drag & Drop - Electronic Payments - Electronic Signature - Email Management - Employee Management - Fleet Management - For Pest Control Companies - Generative AI - GPS - Inventory Management - Job Management - Job Scheduling - Job Tracking - Mobile Access - Mobile Signature Capture - Multi-Location - Pest Activity Tracking - Pesticide Usage Tracking - Property Layouts - Quotes/Estimates - Real-Time Reporting - Reminders - Reporting & Statistics - Routing - Scheduling - SMS Messaging - Technician Management - Third-Party Integrations - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/78106/Service-Assistant/#features) ### Recognition No recognitions have been awarded to FieldRoutes No recognitions have been awarded to RealGreen ### Deployment & support FieldRoutes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RealGreen Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details FieldRoutes - By ServiceTitan - Located in United States - Founded in 2012 RealGreen - By WorkWave - Located in United States - Founded in 1984 ## Popular Comparisons [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) vs [Briostack](https://www.capterra.com/p/160267/Briostack/)[4.00 (71)](https://www.capterra.com/p/160267/Briostack/reviews/) $350/month Price $50/month 4.1 Features 3.9 4.2 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/146076-160267/FieldRoutes-vs-Briostack) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.90 (148)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) $199/month Price $39/month 3.9 Features 4.3 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/78106-127994/Service-Assistant-vs-Jobber) [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) vs [PestPac](https://www.capterra.com/p/23130/PestPac/)[3.89 (255)](https://www.capterra.com/p/23130/PestPac/reviews/) $350/month Price $1 4.1 Features 3.9 4.2 Ease of Use 3.6 [View full comparison](https://www.capterra.com/compare/23130-146076/PestPac-vs-FieldRoutes) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.90 (148)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) vs [SortScape](https://www.capterra.com/p/147236/SortScape/)[4.92 (109)](https://www.capterra.com/p/147236/SortScape/reviews/) $199/month Price $11/month 3.9 Features 4.7 3.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/78106-147236/Service-Assistant-vs-SortScape) [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) vs [GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/)[4.83 (277)](https://www.capterra.com/p/130290/GorillaDesk/reviews/) $350/month Price $49/month 4.1 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130290-146076/GorillaDesk-vs-FieldRoutes) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.90 (148)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) vs [Crew Control](https://www.capterra.com/p/183299/Crew-Control/)[4.81 (100)](https://www.capterra.com/p/183299/Crew-Control/reviews/) $199/month Price $39/month 3.9 Features 4.6 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/78106-183299/Service-Assistant-vs-Crew-Control) [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) vs [Mira](https://www.capterra.com/p/10002292/PestRegister/)[4.83 (30)](https://www.capterra.com/p/10002292/PestRegister/reviews/) $350/month Price A$45/month 4.1 Features 4.5 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/146076-10002292/FieldRoutes-vs-PestRegister) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.90 (148)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) vs [LawnPro](https://www.capterra.com/p/105508/LawnPro/)[4.63 (188)](https://www.capterra.com/p/105508/LawnPro/reviews/) $199/month Price $39/month 3.9 Features 4.5 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/78106-105508/Service-Assistant-vs-LawnPro) [FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[4.29 (402)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) vs [EviSane](https://www.capterra.com/p/179537/EviSane/) [4.86 (35)](https://www.capterra.com/p/179537/EviSane/reviews/) $350/month Price €29.9/month 4.1 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/146076-179537/FieldRoutes-vs-EviSane) 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(148)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) vs [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.68 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) $199/month Price $79/month 3.9 Features 4.5 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/78106-140363/Service-Assistant-vs-HouseCall-Pro)