# Compare RealGreen vs ServiceTitan 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ServiceTitan and RealGreen based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/78106-150053/Service-Assistant-vs-ServiceTitan --- # ServiceTitan vs RealGreen Features and Cost Comparison Last updated March 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ServiceTitanRealGreen2/4 selected [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.9 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) [## ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4 Reviews Sentiment DC Based on [325 reviews](#user-reviews) Positive 277 Neutral 13 Negative 35 [## RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.9 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) Starting Price $199.00/month Value-for-Money 3.6 Functionality 3.9 Ease of Use 3.9 Customer Service 3.8 Reviews Sentiment PM SS JS Based on [146 reviews](#user-reviews) Positive 104 Neutral 19 Negative 23 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,933 reviews from field service management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Mobile Access 4.1 Scheduling 4.2 Billing & Invoicing 4.2 Quotes/Estimates 4.0 CRM 4.3 67%Fit Not enough reviews Feature ratings Mobile Access 3.7 Scheduling 3.7 Billing & Invoicing 4.0 Quotes/Estimates 3.6 CRM \-- User satisfaction User satisfaction 4.3 User reviews[325](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.0 User satisfaction 3.9 User reviews[146](https://www.capterra.com/p/78106/Service-Assistant/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.6 Customer support 3.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $199Flat Rate, Per Month - Free version - Free trial Best for Best for ServiceTitan helps commercial and residential irrigation, septic, water treatment commercial locksmith, HVAC, plumbing, construction, electrical, roofing and water treatment companies. Best for We partner with companies across the green industry with 10+ employees. Our customers span everyone from small businesses to nationwide, multi-branch franchisors. ## User reviews Pros & cons DC Dominic C. GM > "The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) CH Connie H. Accounts Receivable > "Office personell cannot create an invoice without creating a dispatch under a technician, so don't sell a filter! " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) DC Dominic C. GM > "We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) CH Connie H. Accounts Receivable > "Does not work well with Quickbooks, takes ten times longer to process checks and invoices. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) SK Sanjeev K. Office Administrative Manager > "The platform offers all the essential features for every department — from Accounting and Dispatching to Inventory and Pricebook..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) HL Hunter L. Office Manager > "I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) DC Dominic C. GM > "From dispatch to reporting, it creates clarity for the team and accountability at every level." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7106169) Logan M. Office Admin > "The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) ML Mike L. Software Integration > "The call recording feature which is linked to each customer, allows us to train our CSR team and helps to prep our technicians..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6625271) KH Kasey H. Owner > "It seem they are here to destroy small businesses to make more room for larger franchise" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7052261) KK Khiana K. Customer Service Representative > "ServiceTitan helps companies stay organized and keeps you accountable as everything is recorded from phone calls to text messages..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6749300) SG Summer G. Office Manager > "The system software was sold to us with a lot of features, but none of them actually worked for the business." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) ST Sasha T. Junior Digital Marketing Manager > "In terms of functionality, the advanced scheduling algorithm suggests accurate project timelines, and the full-featured dashboard..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) CH Connie H. Accounts Receivable > "Credit on accounts have locked up and I had to get tech support to fix it. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) SG Summer G. Office Manager > "It would probably work great for a very large company that does a lot of service work and has complicated projects that need to be..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) MS Mark S. RSM > "They reached out to me and set up a call/meeting with promises to streamline the business. Once they had gathered my information,..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6798095) DG Dylan G. Plumber > "Service titan has been a part of my career the entire time as a plumber, it has helped me manage my different house calls and set..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6661411) OH Oscar H. CEO > "Sometimes it feels like you are not using all the features that you are paying for." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) Logan M. Office Admin > "ST has transformed our company, and has helped up define processes and procedures, and work more efficiently." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) HL Hunter L. VP of Operations > "Without proper oversight, it can become difficult to track materials accurately, leading to discrepancies in replenishment and job..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) LO Lucianna O. Office - Call Center Manager > "This data helps in making informed decisions to enhance our service." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) AK Adam K. CFO > "Customer support can sometimes be frustrating when you are trying to get a quick fix for something but overall isnt terrible." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107870) LO Lucianna O. Office - Call Center Manager > "User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) EP Erin P. Owner > "Then, over the course of the 12-week onboarding program (overly time-consuming), they reveal that you will be paying (thousands)..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6500391) JR Jaclyn R. Dispatcher, ServiceTitan Champion > "They offer so many ways to dive deeper into the software and learn from each other including SparkSessions, EmberSessions and Torch..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6631187) TB Tyler B. President > "The reason they give you 3 months free in the beginning is because it will take minimum 3 months to figure out how to use it..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___7016411) LO Lucianna O. Office - Call Center Manager > "It has streamlined our processes, improved customer satisfaction, and ultimately contributed to our bottom line." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) EK Edward K. Vice President of Operations > "My experience, as I mentioned earlier, was marred by numerous flaws, headaches, and unnecessary complications." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808) BB Ben B. Sales Manager > "It has an excellent dashboard along with analytics and reporting" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444) BB Ben B. Sales Manager > "Use of the same term for two separate functions creates confusion." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7056444) HL Hunter L. VP of Operations > "Additionally, the automation features save time and improve accuracy, while the mobile app keeps our team connected in the field." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) SG Summer G. Office Manager > "The cost of not only the implementation but the software price as well was more than we could justify." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7028872) LO Lucianna O. Office - Call Center Manager > "ServiceTitan has been a gamechanger for our call center operations." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) DB Dawn B. Office Manager > "Payroll was a nightmare and manually entering credit cards each transaction or daily runs to the bank with deposits." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6506639) HL Hunter L. Office Manager > "Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) CL Carrie L. Special Projects Manager > "The inability for the office side to see how the app operates on the tech side of things." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756) ML Mike L. Software Integration > "Though it is pricey and customer service is not great, Service Titan has really helped us maximize profit as we are able to free up..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6625271) TW Trevor W. owner > "Bad. Despite years of building out the Service Titan CRM within our company I am seriously considering switching to House call pro..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#SoftwareAdvice___6553056) MF Molly F. Admin > "We like the visibility you get with ST, you can easily locate your technician whether he is driving or working at a customers home." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6310416) MH Makaiya H. Service Construction Admin > "Some files and photos were getting corrupted, the photo upload was a bit too grainy." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6693563) HL Hunter L. VP of Operations > "What I like most about ServiceTitan is its ability to streamline our entire workflow in one platform." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6747022) JG Jonathan G. Director of Plumbing > "Reporting on numbers can become tricky at times." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6805998) SK Sanjeev K. Office Administrative Manager > "ServiceTitan is an all-in-one software solution for the HVAC industry." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) CL Carrie L. Special Projects Manager > "It makes it difficult to troubleshoot when a tech has a question." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770756) OH Oscar H. CEO > "Love the customer service, my account manager \[sensitive content hidden\] was great everytime I needed anything." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) EV Emily V. Administrative Manager > "The system will randomly crash and there's a delay in communication for when the functionality will be restored." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6312285) SF Scott F. Office Manager > "They dedicate time to offer webinars and training that not only help you in the software, but help you grow your business. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) CC Charles C. President > "Chaos, Chaos, Chaos. If you want to waste your companies time and never get anywhere, never get onboarded and ultimately ever get a..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660926) SK Sanjeev K. Office Administrative Manager > "It can help a small organization grow and scale to new heights." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6770963) MM Matt M. President > "We built our price book with way too much data and it overwhelmed the app." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6526849) HL Hunter L. Office Manager > "It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7118580) OH Oscar H. CEO > "A bit complicated to set up." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105432) JA Jennifer A. Director of Administrations > "Every quarter there are new process to devlop and new features of Service Titan that change the game, for the better. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6323377) ST Sasha T. Junior Digital Marketing Manager > "The mobile application built has limited capability compared to the desktop version." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) JP Joshua P. Outside Sales Representative > "It kept my whole HVAC sales / install team on the same page and logged info efficiently" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6591276) PG Peter G. IT Manager > "Migration from previous field management and accounting systems can be a bit tedious." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6280793) KI Kristofer I. Director of Marketing > "We love how ServiceTitan assists with automating our insulation, heating and cooling company." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309499) DP David P. Head of IT and Implementations > "Chat support, much to be desired, I know thats MOST companies, but for one that costs so much, its really annoying when the end..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6660703) Logan M. Office Admin > "Probably the best thing is the customer support." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7019377) DD Danielle D. owner, manager > "I found onboarding to be challenging and wish I would have known more about what to expect" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7105405) LO Lucianna O. Office - Call Center Manager > "I highly recommend ServiceTitan to any company looking to enhance their service management capabilities." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7117357) SG Steven G. Senior Advisor > "The largest con for us is the price and learning curve for many of the modules. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6437841) RS Rick S. Overhead Door Nfld. Limited > "Great product, Service Titan's service is good and helpful, also customer's love getting notifications when our technicians are on..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6602754) AM Amber M. Dispatch > "I am not sure why payments that are deleted are still taken twice from a customer acct." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605131) ST Sasha T. Junior Digital Marketing Manager > "One area where ServiceTitan provides two groundbreaking enhancements that improve work management." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6587484) SJ Steven J. Operations > "Takes quite a bit to on-board and learn the system due to the complexity of functions." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6553160) SF Scott F. Office Manager > "Support has improved 10 fold in the last year or so and having the ember, spark, and torch network adds a ton of value!" [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6626384) CH Connie H. Accounts Receivable > "Administrative nightmare. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) BS Brett S. Owner > "There is a good connection and communication between the office and the field because of the software." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605722) TH Tina H. Office Mgr. > "Onboarding was rushed. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7107618) KI Kristofer I. Director of Marketing > "Helps us streamline so many jobs and not miss out on potential revenue." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309499) CH Connie H. Accounts Receivable > "Program is extremely expensive. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7090783) DB Daniel B. Marketing Manager > "I appreciate the ability to connect with a success manager." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6769800) BL Brandon L. Service Manager > "It is a bit difficult at times to get reports the way I want them." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6605367) EK Edward K. Vice President of Operations > "I enjoy working with \[sensitive content hidden\] is always responsive and willing to assist." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___7109808) Aaron R. Operations Manager > "They also didn't follow through with their obligation to help with a number items outlined in the contract. After my customer..." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#GetApp___6093320) ML Mike L. Software Integration > "This allows for greater customer satisfaction leading to more reviews." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6625271) LD Luke D. Business Systems Manager > "At times the support staff aren't helpful, and I have already tried most of the troubleshooting steps they suggest. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6667716) JK Jeff K. Electrical Manager > "ServiceTitan has been instrumental in organizing our business. " [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6817558) KB Katie B. Head of Customer Experience and Marketing > "It does soo much that it can be difficult to navigate, especially for new users." [See full review](https://www.capterra.com/p/150053/ServiceTitan/#Capterra___6309016) [View Reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/) PM Pranjal M. Key Account Manager - Enterprises > "I liked that it is an all-in-one platform which offers features like scheduling, routing and..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171) MS Missy S. Customer service representative > "Ie prepay letters not matching prepay amount, charging for each measuring license while also..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719549) SS Shivam S. IT Consultant > "It helps run a business easily with tools for scheduling, payments, and marketing." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209) JO Jamie O. Customer Service Director > "What I like the least about Real Green is not being able to schedule one job over multiple days." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7089852) JS Jaden S. Office Manager > "What I like most is how it has helped our business grow and to schedule, invoice, and record..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677421) MN Mark N. President > "I had been holding out moving to SA5 for a year because I heard of these issues from a friend..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___7043117) PM Pranjal M. Key Account Manager - Enterprises > "Also, offers robust CRM features, and provides detailed analytics and reporting." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171) BL Benjamin L. Owner > "Following this, I received a legal demand letter from the company's legal representation,..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7056600) JA Jordan A. Owner > "SA5 give me access to everything needed to keep my business organized and keep my customers..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676083) GM Gary M. Office Support > "The only con that I can think of is that when it comes to the notes for techs and customers,..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676082) NT Neil T. Owner > "I like the Routing, weather capture, and price chart features the best." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6546918) PM Pranjal M. Key Account Manager - Enterprises > "There are some sync issues occasionally and customization options are also limited as compared..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171) CH Chris H. IT General Manager > "It’s ability to do all kinds of things and help automate our business as much as possible" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676106) SB Stephanie B. VP office admin > "Having to add them into the service price and not being able to separate from check paying..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676172) KB Karli B. Office Manager > "Overall RealGreen has been exactly what we have needed and gave us the tools to move our..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676101) JK Justin K. owner > "Cant send an estimate - very simply put you cannot send an email or text with an estimate." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6716013) SS Shivam S. IT Consultant > "It makes business tasks like scheduling and payments easier." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209) CC Chris C. Owner > "They constantly market additional services to us when the can’t really manage the services they..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248) AK Abhishek K. Manager > "This application this best and smooth running tool everything in one place best customer..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6845894) SS Sophie S. CSR Lawn Care > "It makes out job difficult when experiencing outages or delays in updating." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6410062) AR Aniston R. Customer Service > "It is simple to use and I feel like many people can get the hang of it." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7089854) ES Erin S. Customer Service Representative > "It seems that there is some sort of outage about once per month, often lasting just a few..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6399693) AM Archie M. Senior technician > "How good the routing system is and how it saves me time when working" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677367) WS WAYNE S. President > "The billing department will not return your calls on incorrect Bills" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6407057) AL Alexa L. Office manager > "That I can do everything almost in one platform. And if not, they partnered with some great..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6568100) VF Veronica F. office manager > "We have had a lot of outages/crashes this year that had caused our office a lot of catch up..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443393) MJ Matt J. VP of IT > "We’ve had some bumps in the road this last year, but are stabilizing the relationship." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678957) AS Aubrey S. Account Manager > "Occasionally there are some glitches with information not saving." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6449284) CC Chris C. Owner > "Real green is good for maintaining your customer base" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248) AV April V. Office Manager > "Sometimes it is frustrating to not know all of the ways I can use RG...I like to thoroughly..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6456062) JB Jeanie B. Office manager > "It has been great to work with this company, besides the bugs they seem to always want to help..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719413) CK Coree K. Manager > "Too many windows to open for a simple task to be completed. " [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443431) BP Ben P. Owner > "The invoicing is nice and routing makes it easier then" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6545870) GP Gary P. President > "Once a check is mailed I don't see it clear for 10-16 days." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6451604) ST Scott T. General Manager > "It's been good, we have really experimented with it on a couple of dummy accounts and found..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6378173) SS Shivam S. IT Consultant > "Starting the system can be slow and tricky for new users." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209) JM Josh M. Branch Manager > "Routing is great and helps get the right guys to the right place" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569403) EN Earl N. Owner > "Then when we finally were able to test it, we were informed that even as administrators we..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___4751726) ZA Zach A. Service Manager > "I use it majority of the time on a computer, which is great." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569291) MJ Matt J. VP of IT > "Data services are expensive and slow. " [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678957) VB Valerie B. Receptionist > "The gentlemen was professional and fixed the problem with my email swiftly." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6578189) RM Reina M. Marketing Manager > "Sometimes tech support can be difficult to reach." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677499) MB Matt B. Division Director > "Only using RealGreen for about a year and a half, I find the platform easy to use and customer..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676085) JK Jamie K. manager > "Printing doesn't line up correctly on their own pre-printed forms, and does not look..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6204242) LH Larry H. president > "we really love customer history able to route easily" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676278) AL Alexa L. Office manager > "Sometimes tech-support cannot be very helpful" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6568100) CP Crystal P. Gm > "I’ve used it for over 10 years so I am able to navigate well" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676084) ML Michael L. Owner > "They basically stole $20,000 from me and could have cared less." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6528098) BO Bryanna O. Receptionist > "RealGreen is pretty much the backbone to our company." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443280) NR Nathan R. Owner > "When problems arise, solutions are hard to find." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677341) DC Danielle C. Office Manager > "I like the simplicity of receiving answers to my problems." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6573892) JK Justin K. owner > "Very expensive CRM that cant do what a CRM should do:" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6716013) VB Valerie B. Receptionist > "The call for help was responded to in a timely manner." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6578189) AC Andy C. Director of Analytics > "Very long learning curve for new user bc it’s so non intuitive." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6543611) MS Missy S. Customer service representative > "Generally real green is very user friendly and works well for our company." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719549) HL Hollis L. Owner Diagnostic Specialist > "The overall cost seems to outweigh the benefit." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676231) AL Ambir L. Sprinkler lead > "When you set up a customer or services, it’s easy to follow along with." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676099) BS Brandon S. Office Manager > "Some reports seem inaccurate" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678221) CK Coree K. Manager > "Overall experience is good with RG. Wish there were just a few more options as stated before. " [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443431) GP Gary P. President > "Payments take forever to post." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6451604) ES Erica S. Corporate Office Manager > "That I found something new from each class." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678946) MC Michael C. Operations manager > "I haven't had anything that has kept me from being productive yet." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676094) VW Valentino W. Service Logistics > "Overall positive, very responsive, do wish responses were more timely." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676108) HL Hollis L. Owner Diagnostic Specialist > "It has honestly been a little frustrating through implementation but ha" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676231) GF Gisele F. Founder and Head of Brand > "RealGreen is cheap to subscribe and deploy" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6699468) BG Beverly G. Office Manager > "It's not "always" as user friendly as we would like on some things and cannot control a..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6180792) SS Shanoah S. Director of Administraion > "The new system is much more user friendly." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6456496) RV Rick V. President > "they never call back." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569195) SG Shawn G. Owner > "I don’t use the software to its full potential yet but I appreciate it having expanded features..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6180828) JA Jesse A. Lawn Care Technician > "Mobile live shut downs are a pain!" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107) DH Dave H. Owner > "Had a lot of features and would work well but only for specific industries and if company does..." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6063786) CB Clint B. Owner > "The refund problems." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569413) BO Bryanna O. Receptionist > "RealGreen support team has been very helpful and knowledgeable." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443280) CB Clint B. Owner > "The payment problems." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569413) JA Jesse A. Lawn Care Technician > "Great tech support and awesome speakers." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107) EG Eric G. CSR data entry > "Love the system but not your support team" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677219) BP Ben P. Owner > "Software is good, price is ok, I would like to see a desktop version" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6545870) CC Chris C. Owner > "Real Green tech support is terrible" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248) JM Justin M. Owner > "I am new to SA5 and have really utilized the support." [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6576589) JA Jesse A. Lawn Care Technician > "Please fix this!" [See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107) [View Reviews](https://www.capterra.com/p/78106/Service-Assistant/reviews/) ## User interface 4.35 (325) 3.94 (146) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting Integration 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important ServiceTitan 31/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/150053/ServiceTitan/#features) RealGreen Top features 34/45 - Accounting Integration - Activity Dashboard - Activity Tracking - AI Copilot - AI Summarization - Alerts/Notifications - API - Billing & Invoicing - Calendar Management - Chatbot - Contact Database - Contract/License Management - CRM - Customizable Fields - Customizable Forms - Dispatch Management - Documentation Management - Drag & Drop - Electronic Signature - File Storage - Forms Management - Generative AI - GPS - Inventory Management - Maintenance Scheduling - Mobile Access - Monitoring - Online Time Clock - Payment Collection in the Field - Personalization and Recommendation - Process/Workflow Automation - Quotes/Estimates - Real-Time Data - Reporting & Statistics - Resource Allocation - Routing - Scheduling - Self Service Portal - Service History - Service Level Agreement (SLA) Management - Status Tracking - Third-Party Integrations - Workflow Management - Workforce Management - Work Order Management [See all features](https://www.capterra.com/p/78106/Service-Assistant/#features) ### Recognition No recognitions have been awarded to ServiceTitan No recognitions have been awarded to RealGreen ### Deployment & support ServiceTitan Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RealGreen Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ServiceTitan - By ServiceTitan - Located in United States - Founded in 2012 RealGreen - By WorkWave - Located in United States - Founded in 1984 ## Popular Comparisons [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[4.35 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) vs [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.60 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/150053-153475/ServiceTitan-vs-FieldPulse) [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 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