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We help organisations within the production industries, whether sound, lighting, audio visual, stage or one of the many other specialists.
Big and small rental and retail companies use Twice to sell products as a service, rent out equipment in every sales channel, and manage product catalogs, inventory, orders, and payments.
Overall the application and its features are great, the behind-the-scenes requirements are accomplished for the IT Department and the support is excellent.
We are frequently approached by other companies trying to sell us rental management solutions - to date no one has got close to offering the functionality let alone the cost.
NX is a very organic product that is developing and personally I very much appreciate these developments as we as PSAV will benefit from this and improve our operations.
The one stop shop of software for your rental/production company.
The server is rock solid and copes with thousands of barcode scans every day without missing a beat. The support team are a joy to deal with helpful, responsive and excellent value for money.
Difficult to find 'work-arounds / shortcuts' when not using all options (i.e. sales, warehouse and technicians are sometimes combined functions in a small company, but need to use different 'books.
The customer service of the Navigator Systems team is outstanding and I really enjoy working with the team.
We have very few problems with NX, and those we find are addressed rapidly by the support team.
I started with Rental when they had a very cheap subscription, so it was the best tool for the buck. It is very slick in looks and is very easy to use.
Missing some translations when using different language than english.
More sophisticated reporting and analytics capabilities, more software customization options, and better customer service are all things I would like to see.
At the moment only one payment provider and no promo codes.
To us, we appreciate this function and will opt for the paid services once we reach a threshold of growth that enables us to invest more on the system. Its customer services is outstanding.
Maybe a little confusing backoffice. But not a deal breaker at all.
Rentle has been super helpful, any times I have had questions or needed help with anything the team have always been helpful and got me sorted very quickly.
For example, the customer information that can be collected from customers is limited to those related to sports.
HireTrack NX
Twice Commerce
Top FeaturesHireTrack NX
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