--- title: "Compare SmartDraw vs Lucidchart 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare SmartDraw and Lucidchart based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/78945-146136/SmartDraw-vs-Lucidchart" page_type: "comparison" language: "en" --- # SmartDraw vs Lucidchart Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartDrawLucidchart2/4 selected [SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)[4.2 (152)](https://www.capterra.com/p/78945/SmartDraw/reviews/) [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) [## SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)[4.2 (152)](https://www.capterra.com/p/78945/SmartDraw/reviews/) Starting Price $9.95/month Value-for-Money 4 Functionality 4.2 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment MS Based on [152 reviews](#user-reviews) Positive 131 Neutral 11 Negative 10 [## Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting Price $9.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [2,264 reviews](#user-reviews) Positive 2,145 Neutral 94 Negative 25 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Stackby 4.8 (82) * * * Starting Price $18.00 Per User,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### Collaboard 4.6 (75) * * * Starting Price €3.00 Per User,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### Flokzu 4.8 (111) * * * Starting Price $18.00 Per User,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### Nifty 4.6 (440) * * * Starting Price $79.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ## Summary * * * Features in Diagram Software 37 / 42 Only SmartDraw - Generative AI - Task Management Best performer 38 / 42 Only Lucidchart - Auto Update - Multi-Language - Real-Time Updates User satisfaction User satisfaction 4.2 User reviews[152](https://www.capterra.com/p/78945/SmartDraw/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.0 Customer support 4.2 User satisfaction 4.5 User reviews[2,264](https://www.capterra.com/p/146136/Lucidchart/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $9.95Flat Rate, Per Month - Free version - Free trial Price starts from $9Flat Rate, Per Month - Free version - Free trial Best for Best for SmartDraw makes professional drawings and diagrams accessible to everyone without complexity. Get floor-planning tools, traditional diagrams, and data integrations. Best for Lucidchart is used by engineering teams, project managers, product and UX designers, IT professionals, operations staff, HR departments, finance teams, executives, and sales and marketing personnel. ## User reviews Pros & cons MS Meg S. Retiree > "The tools are similar to other drawing and design software, which I am familiar with, so learning how to design a accurate floor plan,..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7134265) SS Savya S. Manager > "One of the main drawbacks of SmartDraw is that it lacks the advanced drafting and engineering capabilities available in AutoCAD. While..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7109572) MO Mario O. Safety Manager > "I used it to do floor plans and emergency exit plans, love the end product, helped us meet state, city and county requirements for..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7125757) CL Cristina L. Healthcare Specialist > "Limited advanced design tools, mostly 2D (weak 3D), not ideal for complex architecture or engineering work, fewer collaboration features..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7112369) JD Jone D. Assistant Director of Human Resources > "Having a responsive and knowledgeable Customer Success Manager made the onboarding process smooth and ensured we were able to fully..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7120272) NR Nicolas R. Procurement Manager - CAD Drafter > "I quickly realized the snap function does not work well on a laptop screen but fine on a bigger monitor" [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7120257) MB Michael B. Lieutenant - Technical Support > "The ability to utilize layers and various templates has been helpful with the extra benefit of existing icon libraries for various..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7103796) MS Margaret S. Teacher > "Also, students can access, edit, and delete other student's projects, which is extremely problematic." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7110301) NR Nicolas R. Procurement Manager - CAD Drafter > "Would certainly recommend to anyone who does not need/want the massive feature list and menu diving of AutoCad, but still want their..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7120257) JH Jensen H. Crime scene technician > "Searching for things is really frustrating, especially how you can simply change a word to plural and get an entire new set of symbols." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7102644) TW Taylin W. Project Manager > "The customer support is extremely helpful as well, we had new team members join and we were able to schedule a tutorial with the Smart..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7101507) IA Isaac A. Product Dev > "unfortunately i would like to see more users for the base package" [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7113294) IA Isaac A. Product Dev > "SmartDraw provides an easy to view planner that can be learned and implemented within minutes of signing in." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7113294) ME Michael E. Instructor > "So far, I haven't found anything significantly lacking in SmartDraw. If I do find something that I don't like as I continue to use the..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7110449) NR Nicole R. Owner > "After trying out several types of programs to create a basic floor plan for my storefront I discovered SmartDraw and fell in love with..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7130124) LF Larry F. Assistant Manager > "Applying text seemed rickety… Not sure I ever figured out the best way to do it. " [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7110256) IA Isaac A. Product Dev > "This has kept our team task oriented through clear visual assignment management." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7113294) Neil R. Partner > "Extremely frustrating: it has the feel of a very old software system that has been inadequately updated." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7073764) ME Michael E. Instructor > "I was able to easily create the diagram and find the icons that were perfect for my purposes." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7110449) LR Lizzy R. Department Administrator > "It does not actually feel like a free trial if you can't access the files you create." [See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___6663090) AY Ariya Y. territory manager > "Being able to show a layout instead of just explaining it is awesome." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7122605) WC Wiiliam C. District Sales Manager > "Have over 500+ customers ready to sign up at $15 a month, and they still refuse to budge." [See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___7004796) CL Cristina L. Healthcare Specialist > "It’s easy to pick up and great for quickly putting together diagrams or simple floor plan layouts without having to dive into more..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7112369) TK Takuji K. Director > "Furthermore I tried to sign in, figuring I could at least save it online to show my builder the plans and got notified that my trial had..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___4843948) ME Michael E. Instructor > "SmartDraw anticipated the features I needed, which helped reduce the time I spent completing my project." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7110449) VS Vikram S. Junior Superintendent > "One potential drawback of SmartDraw is that it may not be suitable for all types of users, particularly those who require more advanced..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___4619827) GS Gina S. Teacher > "The desktop looks like other programs they use which makes it really easy for them." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7123013) TK Takuji K. Director > "It's super underhanded and sneaky the way they try to get people to pay for their software, as a result, if ever I need any design..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___4843948) DP Dylan P. Mechanical Engineer > "I can work through a schematic layout much quicker than I could in Visio." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7112010) TK Takuji K. Director > "As soon as I finished the drawing I couldn't export, share or print without purchasing." [See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___4843948) JH Jensen H. Crime scene technician > "Latest update provides even more customizable options." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7102644) KS Keith S. Individual > "I tried this for a home project, using the free trial, but you don't find out until you're done that you can't print or export under..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___3790615) GH Gerald H. Owner > "All of it was intuitive without needing a broad tutorial to use." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7134208) HM Hugh M. director > "I dislike the cost of Smartdraw. " [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___4868705) JD Jone D. Assistant Director of Human Resources > "for her outstanding support as a Sr. Customer Success Manager at SmartDraw." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7120272) AM Adam M. IT Manager > "I don't like that when I hit ctrl and zoom with my mouse it uses the browsers zoom function instead of just zooming within the software..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2413354) JK John K. Territory Manager > "Very easy to understand and minimal time to create renderings." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7114103) TI Todd I. Business Manager > "They didn't limit the software, they locked you out and away from your work. " [See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___3796778) MS Meg S. Retiree > "You can share your project easily." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7134265) MS Mark S. Building manager > "In particular, if you save a project, via the "save" button, then "save as" another file, the work that was "saved" on the original is..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2798668) JD Jone D. Assistant Director of Human Resources > "Additionally, the customer support has been exceptional." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7120272) MF Mikos F. Facility Engineer > "Symbols are difficult to use, lacking functional attachment points. But the show-stopper is that, at least in this release, the software..." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2812778) JD Jone D. Assistant Director of Human Resources > "What I liked most about SmartDraw is how user-friendly and efficient the platform is." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7120272) MS Mark S. Building manager > "The last time I sent a bug report in, I included step by step instructions for reproducing the bug." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2798668) LF Larry F. Assistant Manager > "Haven’t used it much but It met my immediate needs of needing a drawing tool over the weekend. " [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7110256) RA Roberto A. IT Manager > "I installed the 2020 version a couple of months ago but opening old files was particularly slow." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2632785) JA Jon A. Corrosion Engineer > "Ease of use and accessibility on any browser" [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7122138) MS Mark S. Building manager > "In particular, things often move when they shouldn't, and saving your work never works like you expect it to." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2798668) EG Erica G. buyer > "it was a great experience, i recommend this program for people who need to make layouts and floor plans" [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7100711) MS Mark S. Building manager > "Easily the most frustrating software that I have to use." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2798668) AREA Ann Rusin-Egnor A. Professor > "It is a great program to use for our crime scene investigations classes. " [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7103194) MS Mark S. Building manager > "Easily the most frustrating software that I have to use." [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2798668) SS Sandy S. Owner > "My project (a building) is coming along nicely. " [See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7129987) WC Wiiliam C. District Sales Manager > "Have over 500+ customers ready to sign up at $15 a month, and they still refuse to budge." [See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___7004796) [View Reviews](https://www.capterra.com/p/78945/SmartDraw/reviews/) SM Stephen M. Managing Director > "Live cursors, commenting, shared updates and realtime coediting allow our engineering, operations and management teams work on the same diagrams..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265) BK Blerta K. Language Instructor > "The higher price groups provide bad value to money to use certain education templates and tracing the changes and versions of the collaborative..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703) BK Blerta K. Language Instructor > "The user friendliness in relation to the template library is superb and our instructors are able to quickly create beautiful sentence structure..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7119703) DL Drew L. SR SYS Administrator > "They have a really frustrating licensing structure, where many features are only available for enterprise plans - this isnt always feasible when you..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7131649) SM Stephen M. Managing Director > "The flexibility of being able to access and update our diagrams from any device with an internet connection means we can capture ideas immediately..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265) Abdennour B. Final Year Computer Science Engineering Student > "it has a grid , snapping ,layers.. although to be technically pricise ,lucidchart is better for production in theory , but it can be a failure in..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) VR Verified Reviewer Lead Project Manager > "The user-friendly interface enables me to create professional-looking diagrams and UI mockups quickly, and real-time co-editing features allow me to..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7179423) Abdennour B. Final Year Computer Science Engineering Student > "you havent re-planned the layout , you spend more time fixing " line spaghetti" than thinking about the engineering." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) SM Stephen M. Managing Director > "As a telecom company, we handle complex network infrastructure projects that involves multiple teams and Lucid has made it easier to visualize..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265) TO Tyra O. People Operations Specialist II > "Just can take a try or two-- not a huge deal, but when it happens more than once, it can get frustrating or slow me down!" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7159649) Abdennour B. Final Year Computer Science Engineering Student > "Draw.io is a functional utility , while lucidchart is a premium SaaS Platform , it is for users who need a lightweight ,cost free tool that works..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) CH Chloe H. Fractional COO > "Sometimes I felt limited by the way the shapes are able to be edited and there are issues with requiring guest users to create accounts... slowing..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6577027) Abdennour B. Final Year Computer Science Engineering Student > "The massive pre-built templates is a lifesaver (you dont have to build data pipelines or state machines from absolute scratch . where the platform..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) François P. CTO > "Their customer retention people are aggravating to deal with while trying to close the account and be reimbursed for services not used." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7086034) Annpurna S. Marketing Data Ops Lead > "From an Anaplan and Data Operations perspective, it’s extremely helpful for mapping account hierarchies, data flows between systems (Salesforce,..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) Christopher R. Manager of Mobile Development > "Lucid charts is a bulky, poor interface, that is is hard to use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7146611) BY Brian Y. Visa Consulting Specialist > "The templates in-built, linkable diagrams and the comment option ensure that the lawyers, clients and operational staff are always on track without..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710) SK Sandeep K. Technical Architect > "UML is not fully compatible. Whenever a new UML diagram needs to be built , it does not support all the syntax , which is very much painful..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6856097) SM Stephen M. Managing Director > "Its intuitive drag-and-drop interface make it incredibly easy for everyone on our team to build,edit and refine diagrams without requiring any..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265) Abdennour B. Final Year Computer Science Engineering Student > "it is the least bad option for visual documentation." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) IS Ignacio S. Real Estate Agent > "Users like Lucidchart's wide library of templates and straightforward design capabilities enjoy how quick and easy it is to quickly create..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7019920) OT Olivia T. Student > "It felt like I could only make 3 diagrams at a time and there's a limit to how many shapes I can use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195) SM Stephen M. Managing Director > "Lucidchart places a strong emphasis on privacy and security, giving us complete confidence that our sensitive network designs and strategic project..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7182265) Abdennour B. Final Year Computer Science Engineering Student > "it is frustrating to have the software become the bottleneck of your thought process ..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7126638) SM Sakshi M. Digital Marketing Specialist > "The template library will reduce the amount of time spent setting up and the design output will appear professional even without design knowledge." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7138901) GT Gary T. Solutions Architect > "Large, complex diagrams can sometimes cause lag or slow performance, especially multiple users are working on them." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6752331) Aleah H. OSS > "It has been a helpful tool for brainstorming, mapping out processes, and giving teams a shared visual space to work through ideas together." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7181604) VR Verified Reviewer Salesforce Application Administrator > "Not sure if it was browser related, but navigation of click & drag instead of scrolling gets tedious on larger diagrams" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7000960) LW Laura W. Marketing Coordinator > "The template library is rich and it can be used to visualize complicated event processes fast so that the whole team can easily interpret the plan." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7096081) IB Iordan B. Technical Program Manager > "The search option didn't seem to work where I was looking for say a specific visual with text" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6830191) Annpurna S. Marketing Data Ops Lead > "From an Anaplan and Data Operations standpoint, it helps bridge the gap between technical and non-technical teams by making workflows and..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) VR Verified Reviewer Senior Staff Software Development Engineer > "Dragging the edges of object, or getting the arrows to connect properly, can also be tricky." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864742) VR Verified Reviewer Customer Success > "Being able to have a colleague jump into a diagram I was building and edit it live saved a lot of back-and-forth." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704) BS Breezy S. Program Manager > "Double clicks to access a spelling error to allow for correction is sometimes clunky. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864611) PS Pereira S. Informatics Engineer > "In addition to the incredible diagramming capabilities, LucidChart has also integrated with AI to allow us create complex systems and visualise..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) GP Gerald P. Sr. Salesforce Developer > "I don't love the auto-included conditional rules that come in on the templates." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6829664) VR Verified Reviewer Sales Tools Optimization Specialist > "It allows me to create really robust process maps, that's my main use case for that. Since I learned how to use it, every time I talk to with..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6557051) NP Nicolas P. Cloud Engineer > "At first the UI for the folders it's a bit confusing, it gets some getting used to." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858441) VR Verified Reviewer Customer Success > "Lucidchart gave those visuals a level of polish and clarity that made them actually useful in meetings and presentations." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147704) JM Jack M. Finance Associate > "It can be hard to handle large layouts as cleanly as I'd like." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490) VR Verified Reviewer Senior Frontend Engineer. > "It is web browser based, which enables me use it for my diagramming needs on any desktop device without first installing software." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870) BB Brian B. Software developer > "some features and options are hidden in menus or completely unavailable" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6754048) MM Manuela M. Interior Designer > "Lucidchart has a great collection of shapes and other diagramming tools making ot possible to create visualization diagrams for any process despite..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840029) SN Surya N. Solutions Architect > "It unnecessarily puts bends in the connectors. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6851310) PS Pereira S. Informatics Engineer > "This platform support a wide range of diagrams and thus allow us to create technical and complex diagrams such as network diagrams , mind maps and..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) DB Dennis B. HR Manager > "The free plan is very limited, which makes it hard to get much done without upgrading." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6858880) PS Pereira S. Informatics Engineer > "I love that it is cloud based hence allow us to create, edit and visualize diagrams from anywhere using any device that is connected to the internet." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) MA Mohammad A. Consultant > "Sometimes the chart becomes too bulky and quite difficult to manage." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6763812) JM Jack M. Finance Associate > "It’s intuitive — you can include and move around shapes, adjust layouts quickly, and it feels smooth. Plus, working with others is easily done since..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865490) SM Salina M. Director > "The costs of the paid version/ It was not value for money for the amount of charts i was making" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6582495) PS Pereira S. Informatics Engineer > "LucidChart enable us to collaborate on realtime which enable us to work on projects collectively without any hitches or regardless of our locations." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6686046) BG Bekee G. Developer, Consultant > "I am trying to remember if it has templates to kickstart a project, but I found the implementation of creating unique wireframes/screens to be..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6267902) BY Brian Y. Visa Consulting Specialist > "I like the way Lucidchart enables me to draw process flow of visas in a fast manner." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7057710) AT Aleksandra T. Designer > "they blatantly lie about the price on their services and they are impossible to cancel." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) VR Verified Reviewer Admin > "The collaboration features are especially helpful for teams, and the interface is clean and intuitive." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7147531) ER Eduardo R. Staff Product Manager > "Sometimes can be hard to find what you need, especially if you have too many charts." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6837620) LG Laura G. Project Manager > "Lucidchart uses drag and drop technology for creating diagrams which saves us from the hassles of writing codes." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6771373) VR Verified Reviewer PhD researcher > "Also, i have noticed that the performance can slow down with larger or more complex diagrams, which can be a bit frustrating and impact productivity." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) JF Joe F. Associate Professor of Law > "Lucidchart allows us to use intelligent tools to create diagrams and charts which has been a key game changer." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6507864) CB Charlie B. Senior Consultant > "A bit difficult to integrate into other platforms." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485) Alexa R. Brand Growth Intern > "It was the best platform to combine creative and analytical thinking into organized and structured templates that make my work easier to manage and..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6865239) OT Olivia T. Student > "The free version of Lucidchart is very limiting." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6793195) PP Prachi P. Senior Manager > "Excellent for basic diagramming, and the integration with Confluence makes it very useful for creating comprehensive documentation." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145) KK Kate K. CRM Consultant > "I always accidentally click it instead of the shape library." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840573) LS Lindsey S. Director of Marketing Operations > "Lucidchart helped me build out our original user marketing for our startup, and present it to my CEO for feedback." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7047302) AT Aleksandra T. Designer > "I cannot rely on the company that rips its customers." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) Annpurna S. Marketing Data Ops Lead > "This has been especially valuable when aligning with stakeholders, onboarding new team members, and explaining technical concepts to non-technical..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) LH Liam H. HR Onboarding Advisor > "Sometimes I feel it can be a little bit fiddley to use the product like when inserting lines, I'd need to zoom in to get them where I wanted them" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6487347) YS Yatharth S. DevOps Engineer > "I especially appreciated the wide range of pre-built templates and drag-and-drop elements you have on stack, that makes diagramming quick and..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6835150) Ewan B. Operations Associate > "I dont like the integration with other software like google docs, slides and microsoft powerpoint." [See full review](https://www.capterra.com/p/146136/Lucidchart/#GetApp___6110408) Annpurna S. Marketing Data Ops Lead > "What we liked most about Lucidchart is how easily it allows us to visualize complex systems and processes." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7088302) JW Joe W. CEO > "For such a simple tool, this is way more expensive than it needs to be." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6784352) DN David N. Senior System Administrator > "Live collaborations with other team members within the same file is nice and works as expected." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7137929) VR Verified Reviewer PhD researcher > "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) PKM Parveen Kaur M. Student > "The platform offers high-quality tools that simplify complex diagrams, especially useful in academic and project settings." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6565411) AIZ Agha Imran Z. COO > "It was hard to navigate through the free trial and particularly to use with multiple users in the same organization." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6248182) Kevin J. Operations Project Coordinator > "Lucidchart offers enhanced data security features which help us to securely work on our data when creating diagrams." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840818) AM Ashley M. Office Manager > "There's really nothing to like "least, but if I had to, occasionally, my boxes don't copy over correctly (that could be user error)" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6301400) AT Aniruddha T. Operations Support > "The easy but advanced level of functionality compared to MSFT Excel which helps me create my process flows in a more enhancing manner which are easy..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6506206) Caroline L. Senior Software Engineer > "Compared to some other diagramming tools that I have used , Lucidchart does not have enough templates , neither does it provide enough shapes in its..." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4422663) VR Verified Reviewer Functional Analyst > "The design is very intuitive and simple, which is helpful when trying to make complex flows." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864308) Christopher R. Manager of Mobile Development > "Lucid charts is a bulky, poor interface, that is is hard to use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7146611) MK Michael K. Director & Research Professor > "User interface and functionality are amazing for a web app." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___5027452) VR Verified Reviewer PhD researcher > "one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6390073) TA Turan A. Information Technology Admin > "Its simple and user-oriented visual interface offers you all the elements you are looking for easily." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___4419189) KC Kate C. Librarian > "It is not completely user friendly. " [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___3252340) KS Katlyn S. Food Safety Manager > "What I liked most about Lucidchart is it is very user friendly." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6263503) CB Charlie B. Senior Consultant > "A bit difficult to integrate into other platforms." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6840485) VR Verified Reviewer Director > "We love what we can do with it to illustrate complex processes, and we love that it integrates with other systems we use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864506) Ewan B. Operations Associate > "I dont like the integration with other software like google docs, slides and microsoft powerpoint." [See full review](https://www.capterra.com/p/146136/Lucidchart/#GetApp___6110408) RB Richard B. Managing Director > "Good integration with other tools e.g. Jira." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7018154) SM Sarah M. Owner > "Lacks certain integration features." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6056218) PP Prachi P. Senior Manager > "Collaborative and integrates well with Confluence." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7100145) PG Paulo G. QA Automation Engineer > "I have faced problems with Quip integration." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6464409) VR Verified Reviewer Senior Frontend Engineer. > "Also, I like that it integrates smoothly with my Google Drive." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6591870) AT Aleksandra T. Designer > "I cannot rely on the company that rips its customers." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6811111) Aleah H. OSS > "What I liked most about Lucidchart is how much creativity it allows while still being practical and easy to use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___7181604) AM Ashley M. Office Manager > "There's really nothing to like "least, but if I had to, occasionally, my boxes don't copy over correctly (that could be user error)" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6301400) AT Adrian T. Payroll Specialist > "It was great and easy to use." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6831290) SM Sean M. Client Lead > "Could be a user error, but several of us on my team are interrupted by navigating away and then trying to come back to it." [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6330324) CD Chauntee D. People Ops Coordinator > "It super easy to use and" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6864286) RS Rajiv S. Senior Software Engineer > "Navigating through different libraries can be challenging for some users" [See full review](https://www.capterra.com/p/146136/Lucidchart/#Capterra___6157192) [View Reviews](https://www.capterra.com/p/146136/Lucidchart/reviews/) ## User interface [SmartDraw](https://www.capterra.com/p/78945/SmartDraw/) 4.23 (152) [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) 4.55 (2,264) ### Features SmartDraw 37/42 - Access Controls/Permissions - AI Copilot - API - Auto Update - Brainstorming - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Customizable Reports - Data Import/Export - Data Visualization - Design Management - Document Embedding - Document Storage - Drag & Drop - File Management - File Sharing - Flowchart - Freehand Sketch - Gantt/Timeline View - Generative AI - Graphical Data Presentation - Graphical Workflow Editor - Image Library - Mind Maps - Multi-Language - Network Diagram - Organizational Charting - Project Planning - Real-Time Data - Real-Time Updates - Single Sign On - SSL Security - Strategic Planning - Task Management - Templates - Third-Party Integrations - Version Control - Whiteboard - Wiki - Workflow Management [See all features](https://www.capterra.com/p/78945/SmartDraw/#features) Lucidchart Top features 38/42 - Access Controls/Permissions - AI Copilot - API - Auto Update - Brainstorming - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Customizable Reports - Data Import/Export - Data Visualization - Design Management - Document Embedding - Document Storage - Drag & Drop - File Management - File Sharing - Flowchart - Freehand Sketch - Gantt/Timeline View - Generative AI - Graphical Data Presentation - Graphical Workflow Editor - Image Library - Mind Maps - Multi-Language - Network Diagram - Organizational Charting - Project Planning - Real-Time Data - Real-Time Updates - Single Sign On - SSL Security - Strategic Planning - Task Management - Templates - Third-Party Integrations - Version Control - Whiteboard - Wiki - Workflow Management [See all features](https://www.capterra.com/p/146136/Lucidchart/#features) ### Recognition No recognitions have been awarded to SmartDraw Lucidchart is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support SmartDraw Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Lucidchart Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SmartDraw - By SmartDraw - Located in United States - Founded in 1994 Lucidchart - By Lucid Software Inc. - Located in United States - Founded in 2010 ## 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