# Compare SmartDraw vs Visio 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SmartDraw and Visio based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/78945-201133/SmartDraw-vs-Visio

---

# SmartDraw vs Visio Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SmartDrawVisio2/4 selected

[SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)[4.2 (152)](https://www.capterra.com/p/78945/SmartDraw/reviews/)

[Visio](https://www.capterra.com/p/201133/Visio/)[4.5 (3,281)](https://www.capterra.com/p/201133/Visio/reviews/)

[## SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)[4.2 (152)](https://www.capterra.com/p/78945/SmartDraw/reviews/)

Starting Price

$7.95/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

MS

MO

Based on [152 reviews](#user-reviews)

Positive

131

Neutral

11

Negative

10

[## Visio](https://www.capterra.com/p/201133/Visio/)[4.5 (3,281)](https://www.capterra.com/p/201133/Visio/reviews/)

Starting Price

$5.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [3,281 reviews](#user-reviews)

Positive

3,105

Neutral

156

Negative

20

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Flowchart Software

Best performer

26 / 32

Only SmartDraw

-   Audit Trail
-   Change Management
-   Design Templates

17 / 32

User satisfaction

User satisfaction

4.2

User reviews[152](https://www.capterra.com/p/78945/SmartDraw/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.0

Customer support

4.2

User satisfaction

4.5

User reviews[3,281](https://www.capterra.com/p/201133/Visio/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$7.95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$5Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

SmartDraw makes professional drawings and diagrams accessible to everyone without complexity. Get floor-planning tools, traditional diagrams, and data integrations.

Best for

Microsoft Visio is a diagramming solution with a robust library of templates and shapes, data connectivity capabilities, and integrated collaboration tools to empower remote workers and teams anywhere

## User reviews

Pros & cons

MS

Meg S.

Retiree

> "The tools are similar to other drawing and design software, which I am familiar with, so learning how to design a accurate floor plan, add..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7134265)

SS

Savya S.

Manager

> "One of the main drawbacks of SmartDraw is that it lacks the advanced drafting and engineering capabilities available in AutoCAD. While..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7109572)

MO

Mario O.

Safety Manager

> "I used it to do floor plans and emergency exit plans, love the end product, helped us meet state, city and county requirements for..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7125757)

CL

Cristina L.

Healthcare Specialist

> "Limited advanced design tools, mostly 2D (weak 3D), not ideal for complex architecture or engineering work, fewer collaboration features..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7112369)

MB

Michael B.

Lieutenant - Technical Support

> "The ability to utilize layers and various templates has been helpful with the extra benefit of existing icon libraries for various project..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7103796)

MS

Margaret S.

Teacher

> "Also, students can access, edit, and delete other student's projects, which is extremely problematic."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7110301)

TW

Taylin W.

Project Manager

> "The customer support is extremely helpful as well, we had new team members join and we were able to schedule a tutorial with the Smart Draw..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7101507)

JH

Jensen H.

Crime scene technician

> "Searching for things is really frustrating, especially how you can simply change a word to plural and get an entire new set of symbols."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7102644)

JD

Jone D.

Assistant Director of Human Resources

> "Having a responsive and knowledgeable Customer Success Manager made the onboarding process smooth and ensured we were able to fully utilize..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7120272)

NR

Nicolas R.

Procurement Manager - CAD Drafter

> "I quickly realized the snap function does not work well on a laptop screen but fine on a bigger monitor"

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7120257)

NR

Nicolas R.

Procurement Manager - CAD Drafter

> "Would certainly recommend to anyone who does not need/want the massive feature list and menu diving of AutoCad, but still want their..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7120257)

ME

Michael E.

Instructor

> "So far, I haven't found anything significantly lacking in SmartDraw. If I do find something that I don't like as I continue to use the..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7110449)

ME

Michael E.

Instructor

> "I was able to easily create the diagram and find the icons that were perfect for my purposes."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7110449)

LF

Larry F.

Assistant Manager

> "Applying text seemed rickety… Not sure I ever figured out the best way to do it. "

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7110256)

CL

Cristina L.

Healthcare Specialist

> "It’s easy to pick up and great for quickly putting together diagrams or simple floor plan layouts without having to dive into more complex..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7112369)

Neil R.

Partner

> "Extremely frustrating: it has the feel of a very old software system that has been inadequately updated."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7073764)

IA

Isaac A.

Product Dev

> "SmartDraw provides an easy to view planner that can be learned and implemented within minutes of signing in."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7113294)

WC

Wiiliam C.

District Sales Manager

> "Have over 500+ customers ready to sign up at $15 a month, and they still refuse to budge."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___7004796)

ME

Michael E.

Instructor

> "SmartDraw anticipated the features I needed, which helped reduce the time I spent completing my project."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7110449)

IA

Isaac A.

Product Dev

> "unfortunately i would like to see more users for the base package"

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7113294)

DP

Dylan P.

Mechanical Engineer

> "I can work through a schematic layout much quicker than I could in Visio."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7112010)

LR

Lizzy R.

Department Administrator

> "It does not actually feel like a free trial if you can't access the files you create."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___6663090)

NR

Nicole R.

Owner

> "After trying out several types of programs to create a basic floor plan for my storefront I discovered SmartDraw and fell in love with how..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7130124)

TK

Takuji K.

Director

> "Furthermore I tried to sign in, figuring I could at least save it online to show my builder the plans and got notified that my trial had now..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___4843948)

JH

Jensen H.

Crime scene technician

> "Latest update provides even more customizable options."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7102644)

TK

Takuji K.

Director

> "It's super underhanded and sneaky the way they try to get people to pay for their software, as a result, if ever I need any design software,..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___4843948)

IA

Isaac A.

Product Dev

> "This has kept our team task oriented through clear visual assignment management."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7113294)

TK

Takuji K.

Director

> "As soon as I finished the drawing I couldn't export, share or print without purchasing."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___4843948)

LF

Larry F.

Assistant Manager

> "Haven’t used it much but It met my immediate needs of needing a drawing tool over the weekend. "

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7110256)

KS

Keith S.

Individual

> "I tried this for a home project, using the free trial, but you don't find out until you're done that you can't print or export under "free..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___3790615)

AY

Ariya Y.

territory manager

> "Being able to show a layout instead of just explaining it is awesome."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7122605)

VS

Vikram S.

Junior Superintendent

> "One potential drawback of SmartDraw is that it may not be suitable for all types of users, particularly those who require more advanced..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___4619827)

EG

Erica G.

buyer

> "it was a great experience, i recommend this program for people who need to make layouts and floor plans"

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7100711)

HM

Hugh M.

director

> "I dislike the cost of Smartdraw. "

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___4868705)

AREA

Ann Rusin-Egnor A.

Professor

> "It is a great program to use for our crime scene investigations classes. "

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7103194)

TI

Todd I.

Business Manager

> "They didn't limit the software, they locked you out and away from your work. "

[See full review](https://www.capterra.com/p/78945/SmartDraw/#SoftwareAdvice___3796778)

GS

Gina S.

Teacher

> "The desktop looks like other programs they use which makes it really easy for them."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7123013)

AM

Adam M.

IT Manager

> "I don't like that when I hit ctrl and zoom with my mouse it uses the browsers zoom function instead of just zooming within the software..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2413354)

KS

Kevin S.

COO

> "Would definitely recommend this tool for home remodeling projects!"

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7111547)

MS

Mark S.

Building manager

> "In particular, if you save a project, via the "save" button, then "save as" another file, the work that was "saved" on the original is lost."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2798668)

GH

Gerald H.

Owner

> "All of it was intuitive without needing a broad tutorial to use."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7134208)

MF

Mikos F.

Facility Engineer

> "Symbols are difficult to use, lacking functional attachment points. But the show-stopper is that, at least in this release, the software is..."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2812778)

JD

Jone D.

Assistant Director of Human Resources

> "for her outstanding support as a Sr. Customer Success Manager at SmartDraw."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7120272)

MS

Mark S.

Building manager

> "The last time I sent a bug report in, I included step by step instructions for reproducing the bug."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2798668)

JK

John K.

Territory Manager

> "Very easy to understand and minimal time to create renderings."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7114103)

RA

Roberto A.

IT Manager

> "I installed the 2020 version a couple of months ago but opening old files was particularly slow."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2632785)

EG

Erica G.

buyer

> "very easy to navigate and create a detailed floor plan."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7100711)

MS

Mark S.

Building manager

> "In particular, things often move when they shouldn't, and saving your work never works like you expect it to."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2798668)

MS

Meg S.

Retiree

> "You can share your project easily."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___7134265)

MS

Mark S.

Building manager

> "Easily the most frustrating software that I have to use."

[See full review](https://www.capterra.com/p/78945/SmartDraw/#Capterra___2798668)

[View Reviews](https://www.capterra.com/p/78945/SmartDraw/reviews/)

DL

Drew L.

SR SYS Admin

> "It's time saving, and you can save/import/export files in any major format you need."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7131645)

DN

David N.

IT Operations Manager

> "Some of the useful templates and icons/shapes are locked behind a paywall which is really annoying."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7142441)

Brian K.

Management Consultant

> "Business process mapping, swimlanes, network diagrams and so on are all easy with this versatile software."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7107243)

UA

Usman A.

Lecturer in Engineering

> "Moreover in terms of designing architectures, Visio lacks some features which could help the user in system-level architectural modelling."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280)

TR

Thomas R.

MGR Technical Training

> "It also allows me to link my diagrams to real-time data sources, and I’ve used it to collaborate on the same document with my team..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6575799)

TR

Thomas R.

MGR Technical Training

> "What I don’t like about this tool is that it has limited compatibility with some operating systems, which means I can't use it on all my..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6575799)

AFS

Ahmad Farhad S.

Chief Marketing Officer

> "Microsoft Visio is a powerful diagramming tool known for its user-friendly interface, extensive templates, and seamless integration with..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6585361)

PB

Paul B.

Business Analyst

> "Lack of variety in available shapes and connectors. Whilst this does keep a consistency between graphics created by different users, I find..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6564687)

IIMN

Ing. Ind. Manuel N.

Industrial Engineer

> "Utility that allows you to create diagrams, organization charts, designs, the creation and connection of forms is automatic and simple, such..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6409870)

UA

Usman A.

Lecturer in Engineering

> "There are little to no debugging and checking tools available which can debug or find errors in the connection being made."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280)

SN

Suraj N.

Inside Product Specialist

> "Visio's key advantages include its user-friendly interface, high-definition stencils, extensive template library, seamless integration with..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6620531)

SF

Sandy F.

Engineering

> "Steep learning curve for new users, custom shapes and shape data can seem overly complicated"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6555076)

DL

Drew L.

SR SYS Admin

> "I like being able to have one program that can handle all of my design needs, from one pane of glass."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7131645)

AA

Amir A.

Administrative

> "Microsoft Visio can be expensive, and its user interface may feel outdated compared to newer diagramming tools."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6570949)

KKZ

Kaung Khant Z.

Senior SDN Cloud Engineer

> "I like the most about microsoft visio is its ease of use with intuitive UI, drag-and-drop functionality, wide range of templates and shapes,..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6609192)

Jesse Z.

Software Engineer

> "Additionally, when adding lines, it is sometimes hard to get them straight."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6887779)

MF

Marcos F.

computer technician

> "The ease of creating network diagrams and a huge library of ready-made templates, you can find any type of drawing already semi-ready"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6792912)

AH

Alex H.

Service Delivery

> "Modifying shapes is sometimes inconsistent and making connections between steps can be slow"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6506162)

JC

Jessica C.

IT Support Technician

> "It allows me to easily pull visio images on the product that I need and I can create a realistic network diagram."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6449492)

VR

Verified Reviewer

Data Analyst

> "It lacks the desktop version to support real-time collaboration."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6557484)

ZH

Zach H.

Senior Systems Analyst

> "Visio is a great tool for creating diagrams and other types of visuals to communicate technical processes in ways that other Microsoft..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6534766)

VR

Verified Reviewer

Senior Software Architect

> "The connectors are clumsy to work with."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6869821)

AFS

Ahmad Farhad S.

Chief Marketing Officer

> "It supports real-time collaboration, data linking for dynamic updates, and advanced features like process modeling."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6585361)

AS

Annie S.

Buyer

> "This slows things down, which isn’t ideal when working under retail deadlines."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6609694)

CC

Cody C.

CSR

> "Visio in my opinion is worth every cent, if you are working on a presentation or training new hires, this is your go to for being able to..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6828541)

AS

Adam S.

Founder

> "Lastly, when I upload a large amount of data, it takes quite a while to process."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6328547)

NR

Nitheen R.

Product Owner

> "Visio is very good for designing the workflow and very useful to draw network diagrams and these can be used to explain the connectivity with..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6325001)

VR

Verified Reviewer

Software Engineer

> "It lacks a lot of features and feels outdated compared to software like Miro or Figma."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6308199)

TA

Tolga A.

Marketing Executive

> "I've been using Microsoft Visio for several years to create flowcharts, organizational charts, and technical diagrams, and overall, it's an..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6534076)

CD

Caleb D.

Project Manager

> "The pricing model for Visio (and Microsoft 365 in general) is so confusing."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6777373)

DL

Drew L.

SR SYS Admin

> "If you want a solid design solution that is currently the industry standard, you should absolutely go with Visio!"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7131645)

JH

Jack H.

IT Technician

> "Somewhat unituitive at times and license cost can be pricey."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6461666)

DY

David Y.

Owner

> "I found this a very useful tool when working on continuous improvement projects as well as defining processes for several varying projects to..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7029268)

LMT

Lisa Marie T.

Student

> "THE EXPERIENCE WHEN THE FIRTS TIME I USE THE VISIO IS THAT I CAN'T USE IT WELL 'CAUSE I DON'T KNOW HOW IT WORKS. AND NOW I CAN SAY THAT I..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6352793)

UA

Usman A.

Lecturer in Engineering

> "the three features of shapes, connectors and text makes this software quite important to design from basic to completed diagrams."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280)

LK

Lauren K.

Operations Manager

> "Viso file is not able to be opened when shared you must convert to a PDF or image and then paste into a word doc."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6280355)

DS

Deepak S.

Specialist

> "Excellent software to create diagrams like High level diagram, Low level Diagram for Network and Network security infrastructure."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6516662)

PS

Pietro S.

Manager

> "not very user friendly, very rigid in terms of selecting and creating tasks/ links, draft versions can only be shared with other licensed..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6164866)

VR

Verified Reviewer

Consultant

> "Visio supports a wide range of diagram types, including flowcharts and organizational charts to be used for my work."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6429368)

AS

Abhishek S.

Manager

> "A bit expensive and trial version has limitations."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6553909)

PV

Prashant V.

System Network Administrator

> "Highly versatile offering a wide range of templates and tools for flowcharts, network diagrams, and process mapping."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6592941)

KJ

Keith J.

Application Analyst

> "learning curve can be a little steep to find where everything is"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6534234)

FR

Favio R.

Planning and Scheduling Coordinator

> "It has been very useful to determine the preliminary workflows for the scheduling process and creating work breakdown structures and..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6603413)

SMT

Soe Moe T.

System Engineer

> "I don't have many, but when I do, it can be challenging for me to make adjustments to a big design with many of shapes and lines; at that..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6217983)

FR

Favio R.

Planning and Scheduling Coordinator

> "It is highly intuitive to use, as it is shares the same interface style as the other Microsoft Office Suite products. When a change is made..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6603413)

DM

David M.

IT Manager

> "People is not well related with Viewer and cost."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6403767)

RC

Ramesh C.

System Adminidtrator

> "The variety of templates makes it easy to get started, and the integration with other Microsoft Office tools is a big plus for seamless..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6579742)

GB

Gopa B.

Group Manager - Training

> "Post creation the end product looks pretty basic."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6487172)

EE

Elizabeth E.

Vp Chief Publishing Officer

> "I appreciate that it integrates all other Microsoft office products so importing information from Excel and processing it is as simple as ABC."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6618836)

Federico A.

CFO

> "The main problem with this tool is that the license can be expensive if you are a small company, you cannot share your work to be edited if..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___3564345)

HJ

Himanshu J.

Real estate Sales Specialist

> "Extreme helpful platform for making presentations and playing with graphical views for representations to share data to the customers."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6615056)

Adam F.

IT Infrastructure Analyst

> "Limited Export Options: Visio can only export diagrams and flowcharts to a limited number of file formats, which can be a drawback for users..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4585675)

Adam M.

Corporate Coach

> "Especially in my background as a project manager, the ability to not have a learning curve when creating flowcharts to illustrate..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6535200)

MB

Marco B.

IT

> "The Online versions is bad."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6493260)

MF

Mitch F.

HR Business Partner

> "What I liked most about MS Visio was its extensive range of templates and shapes for creating professional diagrams."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6581153)

CD

Caleb D.

Project Manager

> "Actually buying Visio is so much harder than it needs to be."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6777373)

SP

Stuart P.

Product Manager

> "It felt familiar after using Microsoft for many years - common menu options were where you would expect to find them and it had all the..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6857570)

MP

Mike P.

Network Admin

> "Web version I think is the worst part."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7040725)

EE

Elizabeth E.

Vp Chief Publishing Officer

> "I love using Visio a lot because it helps me to create diagrams and visualization that are well detailed easily."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6618836)

Gabriela M.

Support enginner

> "In addition, the workflow in text editing feels slower e.g. compared to Microsoft Word."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4900062)

LM

Lisa M.

Director of Human Resources

> "It’s a versatile tool for creating diagrams and flowcharts, perfect for visualizing complex processes"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6666041)

SC

Shane C.

Network Technician

> "I don't like the watered down web client."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6454465)

Andrew W.

IT Technician

> "Great tool for creating a logical workflows as well as detailed network schematics."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6498203)

Suresh S.

Director IT Infrastructure & Security Information

> "There isn't much that i dislike about the product although some downtime was experienced while working with bigger diagrams that can be..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___5086354)

VR

Verified Reviewer

Technical Consulting Engineer

> "It makes beautiful diagrams and flow charts, and helps visualize operations."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6412018)

Ruchir A.

Cloud Support Engineer

> "The application runs a bit slow and tends to take up a lot of PC resources."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6284465)

Kym D.

HR Business Partner

> "When I need an org chart quickly, I can open it and create a professional looking org chart in minutes."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6445402)

PM

Petrica M.

Technical Support Specialist

> "sometimes the files won't open when used within microsoft sharepoint"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6192160)

MK

Mohamed K.

Electrical and Instruments Engineer

> "Powerful diagramming tools, customizable templates, great for detailed technical drawings"

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6582282)

AB

Amanda B.

RN

> "It was a bit overwhelming at first to learn."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6486191)

WP

Winston P.

Distribution Center Administrative

> "I had a good experience creating Flow diagrams, Process diagrams, Macro maps and Cross functional diagram."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6429060)

MF

Muhammad F.

Chief Internal Auditor

> "Visio does not allow arrangement of diagram elements automatically, cropping of image is not allowed, usually arrows do not connect properly...."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___3813774)

DB

Dariusz B.

Systems Engineer III

> "Microsoft Visio is an excellent diagraming software with lots of features and customization options."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6533276)

KH

Kiran H.

Customer Service

> "I find it expensive compared to others."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6499266)

UA

Usman A.

Lecturer in Engineering

> "Visio is a great tool to generate block diagram, flow charts and schematics."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280)

IS

Ivy S.

Network Engineer

> "The cost of Visio is outrageous when compared to alternatives, both web-based and standalone apps. "

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6144189)

AS

Abhishek S.

Manager

> "It has strong collection of diagramming tools and Flowcharts is also supported in the basic version."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6553909)

ZI

Zubairu I.

Administrator

> "Limited online features: Visio does not have a robust online collaboration or sharing features, which can be a disadvantage if you need to..."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4614478)

AH

Alex H.

Service Delivery

> "Visio is fantastic for making and amending flows, and being able to save them as pdf."

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6506162)

VR

Verified Reviewer

IT Manager

> "Creating custom stencils can be difficult. "

[See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4897436)

[View Reviews](https://www.capterra.com/p/201133/Visio/reviews/)

## User interface

[SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)

4.23 (152)

[Visio](https://www.capterra.com/p/201133/Visio/)

4.54 (3,281)

### Features

SmartDraw

Top features

26/32

-   Access Controls/Permissions
-   AI Copilot
-   Analytics
-   API
-   Audit Trail
-   Bottleneck Identification
-   Brainstorming
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Templates
-   Data Import/Export
-   Design Templates
-   Diagramming
-   Document Management
-   Document Storage
-   Drag & Drop
-   Gantt/Timeline View
-   Generative AI
-   Graphical Workflow Editor
-   Process Builder
-   Process Modeling & Designing
-   Project Management
-   Screen Sharing
-   Single Sign On
-   Status Tracking
-   Team Management
-   Third-Party Integrations
-   Version Control
-   Video Conferencing
-   Visual Workflow Management
-   Whiteboard

[See all features](https://www.capterra.com/p/78945/SmartDraw/#features)

Visio

17/32

-   Access Controls/Permissions
-   AI Copilot
-   Analytics
-   API
-   Audit Trail
-   Bottleneck Identification
-   Brainstorming
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Templates
-   Data Import/Export
-   Design Templates
-   Diagramming
-   Document Management
-   Document Storage
-   Drag & Drop
-   Gantt/Timeline View
-   Generative AI
-   Graphical Workflow Editor
-   Process Builder
-   Process Modeling & Designing
-   Project Management
-   Screen Sharing
-   Single Sign On
-   Status Tracking
-   Team Management
-   Third-Party Integrations
-   Version Control
-   Video Conferencing
-   Visual Workflow Management
-   Whiteboard

[See all features](https://www.capterra.com/p/201133/Visio/#features)

### Recognition

No recognitions have been awarded to SmartDraw

No recognitions have been awarded to Visio

### Deployment & support

SmartDraw

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Visio

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SmartDraw

-   By SmartDraw
-   Located in United States
-   Founded in 1994

Visio

-   By Microsoft
-   Located in United States
-   Founded in 1975

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[SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)[4.23 (152)](https://www.capterra.com/p/78945/SmartDraw/reviews/)

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[SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)[4.23 (152)](https://www.capterra.com/p/78945/SmartDraw/reviews/)

vs

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Features

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[View full comparison](https://www.capterra.com/compare/78945-211798/SmartDraw-vs-SketchUp)

[Visio](https://www.capterra.com/p/201133/Visio/)[4.54 (3,281)](https://www.capterra.com/p/201133/Visio/reviews/)

vs

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$5/month

Price

$10/month

4.4

Features

4.6

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/128955-201133/Miro-vs-Visio)

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vs

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4.2

Features

4.6

4.1

Ease of Use

4.0

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[Visio](https://www.capterra.com/p/201133/Visio/)[4.54 (3,281)](https://www.capterra.com/p/201133/Visio/reviews/)

vs

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4.4

Features

4.3

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/127628-201133/Creately-vs-Visio)

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vs

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4.2

Features

4.3

4.1

Ease of Use

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Features

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4.2

Ease of Use

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4.1

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