# Compare Preferred Patron Loyalty vs Kangaroo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Kangaroo and Preferred Patron Loyalty based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/78966-149363/Preferred-Patron-Loyalty-vs-Kangaroo-Rewards

---

# Kangaroo vs Preferred Patron Loyalty Features and Cost Comparison

Last updated May 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KangarooPreferred Patron Loyalty2/4 selected

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

[Preferred Patron Loyalty](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/)[4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

[## Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

Based on [250 reviews](#user-reviews)

Positive

248

Neutral

1

Negative

1

[## Preferred Patron Loyalty](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/)[4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.9

Functionality

4.8

Ease of Use

4.8

Customer Service

5

Reviews Sentiment

JM

JM

Based on [109 reviews](#user-reviews)

Positive

108

Neutral

0

Negative

1

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,320 reviews from customer loyalty software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

Feature ratings

Third-Party Integrations

4.7

Loyalty Program

4.9

Rewards Management

4.8

Gift Card Management

4.6

Loyalty Cards

4.6

85%Fit

Not enough reviews

Feature ratings

Third-Party Integrations

5.0

Loyalty Program

5.0

Rewards Management

4.9

Gift Card Management

5.0

Loyalty Cards

5.0

User satisfaction

User satisfaction

4.9

User reviews[250](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.6

Customer support

4.9

User satisfaction

4.9

User reviews[109](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.9

Customer support

5.0

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick & mortar, omnichannel businesses, multi-location, and enterprise businesses.

Best for

Small Business, Franchise, Enterprise—launch fast with white-label loyalty, automated campaigns, built-in SMS/email, advanced reporting, and multi-location control. Brand-safe, measurable growth.

## User reviews

Pros & cons

KG

Kai G.

Intern

> "The ability to customize point-based campaigns, track customer activity, and offer tier-based rewards has added great value to our..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7028175)

VR

Verified Reviewer

manager

> "One notable limitation is the current lack of integration with a wider range of marketing systems to give us more options when..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7118785)

FA

Fatima A.

Co founde r

> "The opportunity to have our own white-label app allows us to deliver a more personalised and branded experience for our loyalty..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6840912)

EF

Eric F.

Owner

> "There are still some issues with Kangaroo when it comes to creating double accounts when a customer has shopped both in-store and..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6827622)

NE

Nour E.

Owner manager

> "We love the flexibility to customise points and rewards."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7060907)

SC

Stephie C.

Marketing Manager

> "Not being able to purchase email credits on my own without having to chat with customer service though I am told this is a provider..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405)

EZ

Elias Z.

Owner

> "Very professional, work efficient and professional specially charbel sabbagh who’s handling my account, perfect job very..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079342)

KP

Kait P.

General Manager

> "It applies discounts as a payment which makes it difficult for us to provide in store promotions and limit the discounts being..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6256749)

NH

Nour H.

Online Shop Admin

> "It allows for a huge probability of strategies, which is exactly what we needed for petshoplebanon.com."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

AW

Adam W.

E-Commerce Executive

> "The cross over between the new dashboard and the old portal can be frustrating to use at times."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231)

RK

Ramy K.

Ecommerce Manager

> "Advanced Features : point reward, tiers rewards , referal program and promotional reward, it has everything you need"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6438573)

LF

Lindsay F.

CFO

> "Setup is a little cumbersome and relies on the customer service rep to walk you through everything."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6338608)

Danielle N.

Owner

> "I like the AI features that help you make your emails and subject lines better."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6872625)

AB

Aaron B.

Retail Director

> "I would personally like less options that work flawlessly over too many options that have some clunky things about them."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6304809)

SK

Sara K.

Head of Marketing Department

> "I really like how Kangaroo makes earning and redeeming points simple and rewarding."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710)

Simon H.

Managing Director

> "The email marketing engine is a little outdated, and it would be far more preferable to allow all of the functions which only work..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5062320)

MK

Mariane K.

Ecommerce Executive

> "The platform is intuitive and easy to navigate, and it made completing tasks efficient and stress-free."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7110743)

AO

Aimee O.

Owner

> "The setup was more cumbersome than I had planned on, but that comes with any transition."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6302710)

NH

Nour H.

Online Shop Admin

> "This level of personalized, problem-solving support is what makes this app a five-star solution for us."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

SC

Souad C.

Owner

> "There was never a time where I struggled and she wasn’t able to help!"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6846985)

NH

Nour H.

Online Shop Admin

> "We were extremely impressed by two main things: the flexibility of the platform and the truly exceptional support we received from..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

LV

Lotte V.

Marketing Manager

> "Most of our issues have been because of our own data issues."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6763792)

RR

Rebecca R.

Director of E-Commerce

> "Kangaroo was the only solution that we found to integrate our POS (Lightspeed Retail) with our E-Commerce store (Shopify)."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6495171)

AW

Adam W.

E-Commerce Executive

> "Often find it freezing having to log back in."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6415231)

AK

Alicia K.

Marketing Coordinator

> "The program runs smoothly and has helped improve customer engagement."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494)

EC

Erin C.

Personal Assistant

> "The time it took to create the app was a little longer than expected, but was understandable as we also had API integration with..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6274182)

NH

Nour H.

Online Shop Admin

> "The platform itself is fantastic, offering an incredible depth of features and customization options."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7031476)

LB

Logan B.

Executive Assistant

> "The only issues we ran into were design customization as it relates to branding."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6149883)

SC

Stephie C.

Marketing Manager

> "We love the options for segmenting customers and helping create loyalty through the points system."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6443405)

SF

Steve F.

Creative Strategy

> "We are in the SHAFT industry, so there are challenges that limit our ability to take full advantage of the features."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___5025386)

JK

Joe K.

Owner

> "Switching to Kangaroo was really easy, has the tier option which is important for our rollout and setting up the rewards was smooth."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6873238)

TK

Tayyaba K.

Marketing Manager

> "As a small business, this was a costly investment."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6413245)

MB

Mike B.

VP of Operations

> "All team members at Kangaroo have been incredibly supportive throughout our experience. Whenever I reach out through email, they’re..."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7038071)

RK

Ron K.

Owner

> "The only issue I have had with kangaroo is the need to have images for rewards and draws that are only for internal use."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___3778016)

JA

Jordan A.

Owner

> "Segments to target specific customers that helps us reach our marketing goals each month"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6800921)

MA

Manal A.

E commerce manager

> "Requires a lot of human interference"

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___6123115)

AK

Alicia K.

Marketing Coordinator

> "She consistently goes above and beyond to support us and make sure everything runs smoothly."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7079494)

ME

Michelle E.

President

> "The integration isn’t seamless for our customers."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___4792203)

SK

Sara K.

Head of Marketing Department

> "The app is user-friendly ,and the rewards and offers feel valuable and relevant."

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___7117710)

AD

Andwele D.

Reviewer

> "I feel as though its not talked about. And when i ask people if they know the kangaroo software they say "what software?""

[See full review](https://www.capterra.com/p/149363/Kangaroo-Rewards/#Capterra___2906962)

[View Reviews](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

JM

Jennie M.

Owner

> "We have many seasonal customers who have commented that they appreciate receiving our emails when they are not in our area as a way of keeping up with news. "

[See full review](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/#Capterra___6832096)

TS

Thom S.

Owner

> "Does not integrate natively with all POS, though there is an API option, but for a small business that is taking on a lot"

[See full review](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/#Capterra___6239451)

[View Reviews](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

## User interface

4.85 (250)

4.92 (109)

### Features

Kangaroo

39/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Client Portal
-   Communication Management
-   CRM
-   Customer Activity Tracking
-   Customer Database
-   Customer History
-   Customer Profiles
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable Templates
-   Discount Management
-   eCommerce Management
-   Email Marketing
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Gift Card Management
-   Loyalty Cards
-   Loyalty Program
-   Member Portal
-   Membership Management
-   Multi-Campaign
-   Multi-Channel Communication
-   Multi-Channel Marketing
-   Performance Metrics
-   Point of Sale (POS)
-   Promotions Management
-   Referral Tracking
-   Rewards Management
-   SMS Marketing
-   Social Promotion
-   Survey/Poll Management
-   Third-Party Integrations
-   Transaction History

[See all features](https://www.capterra.com/p/149363/Kangaroo-Rewards/#features)

Preferred Patron Loyalty

Top features

40/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Client Portal
-   Communication Management
-   CRM
-   Customer Activity Tracking
-   Customer Database
-   Customer History
-   Customer Profiles
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable Templates
-   Discount Management
-   eCommerce Management
-   Email Marketing
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Gift Card Management
-   Loyalty Cards
-   Loyalty Program
-   Member Portal
-   Membership Management
-   Multi-Campaign
-   Multi-Channel Communication
-   Multi-Channel Marketing
-   Performance Metrics
-   Point of Sale (POS)
-   Promotions Management
-   Referral Tracking
-   Rewards Management
-   SMS Marketing
-   Social Promotion
-   Survey/Poll Management
-   Third-Party Integrations
-   Transaction History

[See all features](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/#features)

### Recognition

Kangaroo is recognized as a top-rated tool in 1 Capterra Shortlist reports

Preferred Patron Loyalty

Best Value Customer EngagementSoftware (2024) 

### Deployment & support

Kangaroo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Preferred Patron Loyalty

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kangaroo

-   By Kangaroo Rewards
-   Located in Canada
-   Founded in 2013

Preferred Patron Loyalty

-   By Preferred Patron Loyalty
-   Located in United States
-   Founded in 2004

## Popular Comparisons

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Price

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Features

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/144990-149363/Referral-Marketing-Automation-vs-Kangaroo-Rewards)

[Preferred Patron Loyalty](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/)[4.92 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

vs

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[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

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$79/month

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4.7

Features

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/149363-197141/Kangaroo-Rewards-vs-Tremendous-Rewards)

[Preferred Patron Loyalty](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/)[4.92 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

vs

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$29/month

Price

Contact vendor for pricing

4.8

Features

4.3

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/78966-10009042/Preferred-Patron-Loyalty-vs-RepeatMD)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

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$79/month

Price

Contact vendor for pricing

4.7

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146809-149363/E-Gift-Card-Rewards-and-Incentives-vs-Kangaroo-Rewards)

[Preferred Patron Loyalty](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/)[4.92 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

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Contact vendor for pricing

4.8

Features

4.7

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/78966-146809/Preferred-Patron-Loyalty-vs-E-Gift-Card-Rewards-and-Incentives)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

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$79/month

Price

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4.7

Features

4.4

4.7

Ease of Use

4.6

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[Preferred Patron Loyalty](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/)[4.92 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

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Features

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4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/78966-169618/Preferred-Patron-Loyalty-vs-Trustpilot)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

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[Preferred Patron Loyalty](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/)[4.92 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

vs

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$29/month

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Features

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[View full comparison](https://www.capterra.com/compare/78966-197141/Preferred-Patron-Loyalty-vs-Tremendous-Rewards)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[4.85 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

vs

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$79/month

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4.7

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/149363-155928/Kangaroo-Rewards-vs-Zoho-CRM)

[Preferred Patron Loyalty](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/)[4.92 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$29/month

Price

$39/month

4.8

Features

4.4

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/78966-164283/Preferred-Patron-Loyalty-vs-Zendesk)