Fishbowl vs Global Shop Solutions: Which is a better fit?

Love the visual aids in identifying status of orders. Integration with Quickbooks is excellent and seamless.

The main complaint that I have about this product is, the not so much the lack of MRP but the inability for Fishbowl to schedule materials plannings automatically.

Fishbowl has great customer service, and their support and availability during the setup phase of implementation has been excellent.

Can't pull accurate report on inventory valuation summary, excel export is garbage and hard to sort, can't sort valuation summary by date, and all reporting feature are just bad.

Although it is an easy system to work with, I would highly recommend to invest a bit more on the Implementation package, which we did and are very happy we did.

Hard to fix problems without having to talk to fishbowl. But they are usually very responsive when i have a problem.

Fishbowl's ease of use, excellent documentation, and use of wizards were key features we fell in love with. We have been using the software for two and a half months now and have never looked back.

The user interface is difficult to navigate and make sense of.

GSS is a complete system with great integration between, manufacturing, accounting, quality and engineering all with great customer support and always with an eye on the future.

When I first started working at Profab the ERP system that they had was horrible to use, and there was no check and balances before posting things to the system.

I wish all my vendors were as good as Global Shop. Thank you again for your efforts and yes you have your hands full with training but a very important business process.

We were just forced to do another update - We avoid and delay doing updates because global shop does not do any testing to see what and how the updates will affect other parts of the system.

The most important is Global Shop Solution is highly ethical and social responsibility. That is usually a good sign of how well the company is and how prosperous their future will be.

We cannot look them up in help and there is no forum nor other place to find out what an error means. So we usually have to submit a support ticket unless we have already encountered the error.

Global Shop has given our company a wonderful infrastructure for cost evaluation and reporting. It is also wonderful at time tracking for employee time on machines, jobs, or process.

While many of these have been addressed through updates, there are some withstanding. There is a lack on continuity from module to module as it pertains to search functions and feature properties.