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Senior Housing / Assisted Living Providers / Memory Care/ Home Health/ CCRC
Home health agencies, aged care, support coordinators and allied health professionals. We offer both a web platform and mobile-friendly app for admin teams and employees.
I like how easy it is to use and it is easy to learn new functions. The calendar is very useful, I like that pictures can be added.
The editing function is difficult and confusing. I can't figure out how to "edit" existing family information.
Ease of use, practicality, it touches every section that we need to run our facility and take excellent care of our residents which is our ultimate goal.
It can be slow at times and takes a while to load everything up. I usually have to restart or just leave the app open for a while to let it load.
Like how it is user friendly and the fact that he always is willing to work with us. We are required by state regulations to have certain documentations and he has been creating these documents.
Marketing and prospective resident area. I don't like how they have it set up.
It's easy to use and navigate in between windows. I also like how you can see all the residents to chart on them.
Easy to use, Shiftcare themselves have great communication and customer service skills, Answered all my questions and were able to help us effectively take off.
Billing feature is poor, causes time management to suffer. Support experience not consistent.
The ease of the scheduling system, and simplicity of the billing and invoicing and the helpful support staff at Shift Care.
Invoicing: I find it hard to use it since it often does not completely match the reality of what we need have to pay (to staff) or charge (to clients).
The great thing about ShiftCare is that it is easy to use, has a feature for progress notes and mileage which is required for us. It suits the business well and I would recommend it.
No I don't have a big dislike yet. Probably the fact you can drop and drag a file into the instructions for employees is frustrating.
The scheduler and level of detail able to be added to ShiftCare for both clients and staff is fantastic. Love the price book too.
I am a sole trader so I am the only worker but I have to pay for 5 staff that I don’t have.
Senior Insight
Top FeaturesShiftCare
Senior Insight
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ShiftCare
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